In [ ]:
from google.colab import drive
drive.mount('/content/drive')
Drive already mounted at /content/drive; to attempt to forcibly remount, call drive.mount("/content/drive", force_remount=True).

Importing the basic necessary python libraries and modules

In [ ]:
import pandas as pd
import numpy as np
import matplotlib.pyplot as plt
from IPython.display import display
pd.options.display.max_columns = None
pd.options.display.max_rows = None
In [ ]:
# Reading the dataset

project_path = '/content/drive/My Drive/Assignment/'
file_name ='input_data.xlsx'
In [ ]:
df=pd.read_excel(project_path+file_name)

#Displaying the top 10 records of the dataframe

df.head(10)
Out[ ]:
Short description Description Caller Assignment group
0 login issue -verified user details.(employee# & manager na... spxjnwir pjlcoqds GRP_0
1 outlook \r\n\r\nreceived from: hmjdrvpb.komuaywn@gmail... hmjdrvpb komuaywn GRP_0
2 cant log in to vpn \r\n\r\nreceived from: eylqgodm.ybqkwiam@gmail... eylqgodm ybqkwiam GRP_0
3 unable to access hr_tool page unable to access hr_tool page xbkucsvz gcpydteq GRP_0
4 skype error skype error owlgqjme qhcozdfx GRP_0
5 unable to log in to engineering tool and skype unable to log in to engineering tool and skype eflahbxn ltdgrvkz GRP_0
6 event: critical:HostName_221.company.com the v... event: critical:HostName_221.company.com the v... jyoqwxhz clhxsoqy GRP_1
7 ticket_no1550391- employment status - new non-... ticket_no1550391- employment status - new non-... eqzibjhw ymebpoih GRP_0
8 unable to disable add ins on outlook unable to disable add ins on outlook mdbegvct dbvichlg GRP_0
9 ticket update on inplant_874773 ticket update on inplant_874773 fumkcsji sarmtlhy GRP_0
In [ ]:
#Displaying the data type of each attribute

df.dtypes
Out[ ]:
Short description    object
Description          object
Caller               object
Assignment group     object
dtype: object
In [ ]:
#Displaying the shape of the dataframe

df.shape
Out[ ]:
(8500, 4)

This shows that there are 8500 rows and 4 attributes in the dataframe.

In [ ]:
# Displaying the information regarding the attributes

df.info()
<class 'pandas.core.frame.DataFrame'>
RangeIndex: 8500 entries, 0 to 8499
Data columns (total 4 columns):
 #   Column             Non-Null Count  Dtype 
---  ------             --------------  ----- 
 0   Short description  8492 non-null   object
 1   Description        8499 non-null   object
 2   Caller             8500 non-null   object
 3   Assignment group   8500 non-null   object
dtypes: object(4)
memory usage: 265.8+ KB

Since Caller column mainly contains the details of the user who raised the incident and is of not much use in our analysis and can be dropped. Assignment group is our predictor / target column with multiple classes. So, this is a Multiclass Classification problem..

In [ ]:
# Dropping the caller column

df1 = df.drop('Caller',axis=1)

# Displaying the top 5 records of the dataframe after dropping the Caller column

df1.head()
Out[ ]:
Short description Description Assignment group
0 login issue -verified user details.(employee# & manager na... GRP_0
1 outlook \r\n\r\nreceived from: hmjdrvpb.komuaywn@gmail... GRP_0
2 cant log in to vpn \r\n\r\nreceived from: eylqgodm.ybqkwiam@gmail... GRP_0
3 unable to access hr_tool page unable to access hr_tool page GRP_0
4 skype error skype error GRP_0
In [ ]:
#Checking the null/missing values in the dataframe

df1.isnull().sum()
Out[ ]:
Short description    8
Description          1
Assignment group     0
dtype: int64
In [ ]:
!pip install missingno
Requirement already satisfied: missingno in /usr/local/lib/python3.6/dist-packages (0.4.2)
Requirement already satisfied: matplotlib in /usr/local/lib/python3.6/dist-packages (from missingno) (3.2.2)
Requirement already satisfied: seaborn in /usr/local/lib/python3.6/dist-packages (from missingno) (0.11.0)
Requirement already satisfied: scipy in /usr/local/lib/python3.6/dist-packages (from missingno) (1.4.1)
Requirement already satisfied: numpy in /usr/local/lib/python3.6/dist-packages (from missingno) (1.18.5)
Requirement already satisfied: python-dateutil>=2.1 in /usr/local/lib/python3.6/dist-packages (from matplotlib->missingno) (2.8.1)
Requirement already satisfied: cycler>=0.10 in /usr/local/lib/python3.6/dist-packages (from matplotlib->missingno) (0.10.0)
Requirement already satisfied: kiwisolver>=1.0.1 in /usr/local/lib/python3.6/dist-packages (from matplotlib->missingno) (1.2.0)
Requirement already satisfied: pyparsing!=2.0.4,!=2.1.2,!=2.1.6,>=2.0.1 in /usr/local/lib/python3.6/dist-packages (from matplotlib->missingno) (2.4.7)
Requirement already satisfied: pandas>=0.23 in /usr/local/lib/python3.6/dist-packages (from seaborn->missingno) (1.1.3)
Requirement already satisfied: six>=1.5 in /usr/local/lib/python3.6/dist-packages (from python-dateutil>=2.1->matplotlib->missingno) (1.15.0)
Requirement already satisfied: pytz>=2017.2 in /usr/local/lib/python3.6/dist-packages (from pandas>=0.23->seaborn->missingno) (2018.9)
In [ ]:
import missingno as msno
In [ ]:
# Visualizing the number of missing values as a bar chart  

msno.bar(df1)
Out[ ]:
<matplotlib.axes._subplots.AxesSubplot at 0x7ffa860970f0>

Thus we can observe from here that their are total 8 NaN values in short description and 1 NaN value in Description attribute

In [ ]:
#Displaying the records with NaN value in Short Description and Description column

df1[df1.isnull().any(axis=1)]
Out[ ]:
Short description Description Assignment group
2604 NaN \r\n\r\nreceived from: ohdrnswl.rezuibdt@gmail... GRP_34
3383 NaN \r\n-connected to the user system using teamvi... GRP_0
3906 NaN -user unable tologin to vpn.\r\n-connected to... GRP_0
3910 NaN -user unable tologin to vpn.\r\n-connected to... GRP_0
3915 NaN -user unable tologin to vpn.\r\n-connected to... GRP_0
3921 NaN -user unable tologin to vpn.\r\n-connected to... GRP_0
3924 NaN name:wvqgbdhm fwchqjor\nlanguage:\nbrowser:mic... GRP_0
4341 NaN \r\n\r\nreceived from: eqmuniov.ehxkcbgj@gmail... GRP_0
4395 i am locked out of skype NaN GRP_0
In [ ]:
# Filling the NaN value in Short Description and Description column by space(" ")

df1['Short description'].fillna(value=" ",inplace=True)
df1['Description'].fillna(value = " ",inplace=True)
In [ ]:
#Again Checking the null/missing values in the dataframe

df1.isnull().sum()
Out[ ]:
Short description    0
Description          0
Assignment group     0
dtype: int64
In [ ]:
#Concatenate Short Description and Description columns in a new column "New Description"

df1['New Description'] = df1['Short description'] + ' ' +df1['Description']

#Displaying the first 5 records of the new concatenated dataframe

df1.head()
Out[ ]:
Short description Description Assignment group New Description
0 login issue -verified user details.(employee# & manager na... GRP_0 login issue -verified user details.(employee# ...
1 outlook \r\n\r\nreceived from: hmjdrvpb.komuaywn@gmail... GRP_0 outlook \r\n\r\nreceived from: hmjdrvpb.komuay...
2 cant log in to vpn \r\n\r\nreceived from: eylqgodm.ybqkwiam@gmail... GRP_0 cant log in to vpn \r\n\r\nreceived from: eylq...
3 unable to access hr_tool page unable to access hr_tool page GRP_0 unable to access hr_tool page unable to access...
4 skype error skype error GRP_0 skype error skype error
In [ ]:
# Displaying the Duplicate recodrs in the dataframe

df_copy = df1[['Short description', 'Description','Assignment group','New Description']].copy()
duplicateRowsDF = df_copy[df_copy.duplicated()]
duplicateRowsDF
Out[ ]:
Short description Description Assignment group New Description
51 call for ecwtrjnq jpecxuty call for ecwtrjnq jpecxuty GRP_0 call for ecwtrjnq jpecxuty call for ecwtrjnq j...
81 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account l...
123 unable to display expense report unable to display expense report GRP_0 unable to display expense report unable to dis...
157 ess password reset ess password reset GRP_0 ess password reset ess password reset
229 call for ecwtrjnq jpecxuty call for ecwtrjnq jpecxuty GRP_0 call for ecwtrjnq jpecxuty call for ecwtrjnq j...
235 erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset GRP_0 erp SID_34 account unlock and password reset e...
242 windows password reset windows password reset GRP_0 windows password reset windows password reset
274 windows account locked windows account locked GRP_0 windows account locked windows account locked
301 windows password reset windows password reset GRP_0 windows password reset windows password reset
312 erp SID_34 account unlock erp SID_34 account unlock GRP_0 erp SID_34 account unlock erp SID_34 account u...
333 windows password reset windows password reset GRP_0 windows password reset windows password reset
380 unable to login to erp SID_34 unable to login to erp SID_34 GRP_0 unable to login to erp SID_34 unable to login ...
391 password reset request password reset request GRP_0 password reset request password reset request
393 password reset password reset GRP_0 password reset password reset
422 password reset password reset GRP_0 password reset password reset
493 ticket update on inplant_872730 ticket update on inplant_872730 GRP_0 ticket update on inplant_872730 ticket update ...
512 blank call //gso blank call //gso GRP_0 blank call //gso blank call //gso
516 outlook freezing issue outlook freezing issue GRP_0 outlook freezing issue outlook freezing issue
526 password reset password reset GRP_0 password reset password reset
544 unable to open outlook unable to open outlook GRP_0 unable to open outlook unable to open outlook
571 erp SID_34 password reset. erp SID_34 password reset. GRP_0 erp SID_34 password reset. erp SID_34 password...
580 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account l...
584 erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset GRP_0 erp SID_34 account unlock and password reset e...
587 login issue login issue\r\n-verified user details.(employe... GRP_0 login issue login issue\r\n-verified user deta...
662 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account l...
667 job bkbackup_tool_powder_prod_full failed in j... received from: monitoring_tool@company.com\r\n... GRP_8 job bkbackup_tool_powder_prod_full failed in j...
681 password reset password reset GRP_0 password reset password reset
713 skype error while logging in skype error while logging in GRP_0 skype error while logging in skype error whil...
720 blank call blank call GRP_0 blank call blank call
724 blank call blank call GRP_0 blank call blank call
741 account locked in erp SID_34 account locked in erp SID_34 GRP_0 account locked in erp SID_34 account locked in...
770 blank call blank call GRP_0 blank call blank call
850 password reset password reset GRP_0 password reset password reset
873 erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset GRP_0 erp SID_34 account unlock and password reset e...
882 erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset GRP_0 erp SID_34 account unlock and password reset e...
892 login issue login issue\r\n-verified user details.(employe... GRP_0 login issue login issue\r\n-verified user deta...
899 HostName_1030 is currently experiencing high c... HostName_1030 is currently experiencing high c... GRP_12 HostName_1030 is currently experiencing high c...
954 unable to access collaboration_platform unable to access collaboration_platform GRP_0 unable to access collaboration_platform unable...
973 unable to open outlook unable to open outlook GRP_0 unable to open outlook unable to open outlook
996 account unlock account unlock GRP_0 account unlock account unlock
1019 outlook not working outlook not working GRP_0 outlook not working outlook not working
1025 login issue login issue\r\n-verified user details.(employe... GRP_0 login issue login issue\r\n-verified user deta...
1064 job Job_1967d failed in job_scheduler at: 10/1... received from: monitoring_tool@company.com\r\n... GRP_8 job Job_1967d failed in job_scheduler at: 10/1...
1125 blank call blank call GRP_0 blank call blank call
1126 account lockout account lockout GRP_0 account lockout account lockout
1129 password reset password reset GRP_0 password reset password reset
1131 unable to open outlook unable to open outlook GRP_0 unable to open outlook unable to open outlook
1139 erp SID_34 account unlock erp SID_34 account unlock GRP_0 erp SID_34 account unlock erp SID_34 account u...
1148 windows password reset windows password reset GRP_0 windows password reset windows password reset
1153 windows account lockout windows account lockout GRP_0 windows account lockout windows account lockout
1171 erp SID_34 password reset erp SID_34 password reset GRP_0 erp SID_34 password reset erp SID_34 password ...
1216 needs to change password needs to change password GRP_0 needs to change password needs to change pass...
1217 windows account unlock windows account unlock GRP_0 windows account unlock windows account unlock
1253 erp SID_34 account unlock erp SID_34 account unlock GRP_0 erp SID_34 account unlock erp SID_34 account u...
1255 account locked. account locked. GRP_0 account locked. account locked.
1293 error login on to the SID_34 system. error login on to the SID_34 system.\r\n-verif... GRP_0 error login on to the SID_34 system. error log...
1354 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account l...
1362 password reset request password reset request GRP_0 password reset request password reset request
1372 windows password reset windows password reset GRP_0 windows password reset windows password reset
1373 ess password reset ess password reset GRP_0 ess password reset ess password reset
1375 windows account lockout windows account lockout GRP_0 windows account lockout windows account lockout
1392 account lockout account lockout GRP_0 account lockout account lockout
1394 blank call blank call GRP_0 blank call blank call
1395 unable to connect to vpn unable to connect to vpn GRP_0 unable to connect to vpn unable to connect to vpn
1421 password reset request. password reset request. GRP_0 password reset request. password reset request.
1449 account locked. account locked. GRP_0 account locked. account locked.
1458 windows account locked windows account locked GRP_0 windows account locked windows account locked
1480 password reset password reset GRP_0 password reset password reset
1502 windows account unlock windows account unlock GRP_0 windows account unlock windows account unlock
1505 unable to connect to vpn unable to connect to vpn GRP_0 unable to connect to vpn unable to connect to vpn
1508 erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset GRP_0 erp SID_34 account unlock and password reset e...
1525 account locked. account locked. GRP_0 account locked. account locked.
1528 unable to open outlook unable to open outlook GRP_0 unable to open outlook unable to open outlook
1571 account locked in ad account locked in ad GRP_0 account locked in ad account locked in ad
1605 unable to login to collaboration_platform unable to login to collaboration_platform GRP_0 unable to login to collaboration_platform unab...
1618 unable to login to skype unable to login to skype GRP_0 unable to login to skype unable to login to skype
1645 ess password reset ess password reset GRP_0 ess password reset ess password reset
1685 error login on to the SID_34 system. error login on to the SID_34 system.\r\n-verif... GRP_0 error login on to the SID_34 system. error log...
1691 help to change the windows password using pass... help to change the windows password using pass... GRP_0 help to change the windows password using pass...
1705 unable to log in to collaboration_platform unable to log in to collaboration_platform GRP_0 unable to log in to collaboration_platform un...
1728 account locked out account locked out GRP_0 account locked out account locked out
1744 phone issue phone issue GRP_0 phone issue phone issue
1745 windows password reset windows password reset GRP_0 windows password reset windows password reset
1802 login issue login issue\r\n-verified user details.(employe... GRP_0 login issue login issue\r\n-verified user deta...
1821 password reset from password_management_tool password reset from password_management_tool GRP_0 password reset from password_management_tool p...
1822 erp SID_37 password reset erp SID_37 password reset GRP_0 erp SID_37 password reset erp SID_37 password ...
1824 erp SID_34 password reset erp SID_34 password reset GRP_0 erp SID_34 password reset erp SID_34 password ...
1827 ess password reset ess password reset GRP_0 ess password reset ess password reset
1831 password reset from password_management_tool password reset from password_management_tool GRP_0 password reset from password_management_tool p...
1844 unable to open a website unable to open a website GRP_0 unable to open a website unable to open a website
1851 reset passwords for fylrosuk kedgmiul using pa... the GRP_17 reset passwords for fylrosuk kedgmiul using pa...
1864 unable to launch outlook unable to launch outlook GRP_0 unable to launch outlook unable to launch outlook
1884 account locked in ad account locked in ad GRP_0 account locked in ad account locked in ad
1915 help to change the windows password using pass... help to change the windows password using pass... GRP_0 help to change the windows password using pass...
1978 erp SID_34 password reset erp SID_34 password reset GRP_0 erp SID_34 password reset erp SID_34 password ...
1982 call came and got disconnected call came and got disconnected GRP_0 call came and got disconnected call came and g...
1985 erp SID_34 password reset erp SID_34 password reset GRP_0 erp SID_34 password reset erp SID_34 password ...
2000 job Job_549 failed in job_scheduler at: 10/07/... received from: monitoring_tool@company.com\r\n... GRP_8 job Job_549 failed in job_scheduler at: 10/07/...
2035 erp SID_34 account unlock erp SID_34 account unlock GRP_0 erp SID_34 account unlock erp SID_34 account u...
2038 account unlock account unlock GRP_0 account unlock account unlock
2043 unable to sign in to skype unable to sign in to skype GRP_0 unable to sign in to skype unable to sign in t...
2053 unable to access vpn unable to access vpn GRP_0 unable to access vpn unable to access vpn
2061 blank call // loud noise // gso blank call // loud noise // gso GRP_0 blank call // loud noise // gso blank call // ...
2062 erp SID_34 account unlock erp SID_34 account unlock GRP_0 erp SID_34 account unlock erp SID_34 account u...
2094 account locked in ad account locked in ad GRP_0 account locked in ad account locked in ad
2103 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account ...
2134 account locked account locked GRP_0 account locked account locked
2135 unable to log in to erp SID_34 unable to log in to erp SID_34 GRP_0 unable to log in to erp SID_34 unable to log i...
2141 blank call blank call GRP_0 blank call blank call
2196 account locked in ad account locked in ad GRP_0 account locked in ad account locked in ad
2248 erp SID_34 account unlock erp SID_34 account unlock GRP_0 erp SID_34 account unlock erp SID_34 account u...
2264 unable to open outlook unable to open outlook GRP_0 unable to open outlook unable to open outlook
2275 windows password reset windows password reset GRP_0 windows password reset windows password reset
2278 account unlock account unlock GRP_0 account unlock account unlock
2300 windows password reset windows password reset GRP_0 windows password reset windows password reset
2310 account locked in ad account locked in ad GRP_0 account locked in ad account locked in ad
2320 unable to login to engineering tool unable to login to engineering tool GRP_0 unable to login to engineering tool unable to...
2355 windows password reset windows password reset GRP_0 windows password reset windows password reset
2360 erp SID_34 password reset erp SID_34 password reset GRP_0 erp SID_34 password reset erp SID_34 password...
2372 erp SID_34 password reset erp SID_34 password reset GRP_0 erp SID_34 password reset erp SID_34 password ...
2387 account got locked account got locked GRP_0 account got locked account got locked
2400 unable to sign in to skype unable to sign in to skype GRP_0 unable to sign in to skype unable to sign in t...
2418 windows password reset windows password reset GRP_0 windows password reset windows password reset
2424 account locked. account locked. GRP_0 account locked. account locked.
2437 account locked in ad account locked in ad GRP_0 account locked in ad account locked in ad
2463 blank call blank call GRP_0 blank call blank call
2479 account unlock account unlock GRP_0 account unlock account unlock
2481 windows account unlock windows account unlock GRP_0 windows account unlock windows account unlock
2482 windows account lockout windows account lockout GRP_0 windows account lockout windows account lockout
2483 windows password reset windows password reset GRP_0 windows password reset windows password reset
2484 unable to sign in to skype unable to sign in to skype GRP_0 unable to sign in to skype unable to sign in t...
2494 unable to login to skype unable to login to skype GRP_0 unable to login to skype unable to login to skype
2506 windows account lockout windows account lockout GRP_0 windows account lockout windows account lockout
2516 password reset from password_management_tool password reset from password_management_tool GRP_0 password reset from password_management_tool p...
2529 password reset password reset GRP_0 password reset password reset
2533 reset passwords for qwsjptlo hnlasbed using pa... the GRP_17 reset passwords for qwsjptlo hnlasbed using pa...
2554 reset passwords for bxeagsmt zrwdgsco using pa... the GRP_17 reset passwords for bxeagsmt zrwdgsco using pa...
2633 help to change the windows password using pass... help to change the windows password using pass... GRP_0 help to change the windows password using pass...
2642 password reset from password_management_tool password reset from password_management_tool GRP_0 password reset from password_management_tool p...
2658 erp SID_34 password reset erp SID_34 password reset GRP_0 erp SID_34 password reset erp SID_34 password ...
2666 password reset request password reset request GRP_0 password reset request password reset request
2683 ticket update ticket update GRP_0 ticket update ticket update
2701 account got locked account got locked GRP_0 account got locked account got locked
2714 call for ecwtrjnq jpecxuty call for ecwtrjnq jpecxuty GRP_0 call for ecwtrjnq jpecxuty call for ecwtrjnq j...
2720 german call german call GRP_0 german call german call
2786 windows password reset windows password reset GRP_0 windows password reset windows password reset
2789 blank call blank call GRP_0 blank call blank call
2820 skype issue : personal certificate error skype issue : personal certificate error GRP_0 skype issue : personal certificate error skyp...
2840 erp SID_34 account unlock erp SID_34 account unlock GRP_0 erp SID_34 account unlock erp SID_34 account u...
2857 account locked in ad account locked in ad GRP_0 account locked in ad account locked in ad
2870 login issue login issue\r\n-verified user details.(employe... GRP_0 login issue login issue\r\n-verified user deta...
2872 help to change the windows password using pass... help to change the windows password using pass... GRP_0 help to change the windows password using pass...
2875 blank call blank call GRP_0 blank call blank call
2876 blank call blank call GRP_0 blank call blank call
2898 unlock personal number in ess unlock personal number in ess GRP_0 unlock personal number in ess unlock personal ...
2906 windows password reset windows password reset GRP_0 windows password reset windows password reset
2927 windows account locked windows account locked GRP_0 windows account locked windows account locked
2943 account locked account locked GRP_0 account locked account locked
2956 outlook not working outlook not working GRP_0 outlook not working outlook not working
2999 unable to login to windows unable to login to windows GRP_0 unable to login to windows unable to login to...
3026 password reset password reset GRP_0 password reset password reset
3032 unable to load outlook unable to load outlook GRP_0 unable to load outlook unable to load outlook
3056 unable to connect to vpn unable to connect to vpn GRP_0 unable to connect to vpn unable to connect to vpn
3059 account unlock account unlock GRP_0 account unlock account unlock
3065 unable to login to skype unable to login to skype GRP_0 unable to login to skype unable to login to skype
3076 password is not getting synchronized. password is not getting synchronized. GRP_0 password is not getting synchronized. password...
3085 call for ecwtrjnq jpecxuty call for ecwtrjnq jpecxuty GRP_0 call for ecwtrjnq jpecxuty call for ecwtrjnq j...
3107 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account l...
3111 account locked in ad account locked in ad GRP_0 account locked in ad account locked in ad
3128 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account ...
3129 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account ...
3171 erp SID_34 password reset erp SID_34 password reset GRP_0 erp SID_34 password reset erp SID_34 password...
3172 password reset password reset GRP_0 password reset password reset
3219 call for ecwtrjnq jpecxuty call for ecwtrjnq jpecxuty GRP_0 call for ecwtrjnq jpecxuty call for ecwtrjnq j...
3221 password reset password reset GRP_0 password reset password reset
3225 windows password reset windows password reset GRP_0 windows password reset windows password reset
3299 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account l...
3375 login issue login issue\r\n-verified user details.(employe... GRP_0 login issue login issue\r\n-verified user deta...
3396 account locked account locked GRP_0 account locked account locked
3398 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account ...
3399 account locked. account locked. GRP_0 account locked. account locked.
3400 account locked. account locked. GRP_0 account locked. account locked.
3402 password reset password reset GRP_0 password reset password reset
3409 erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset GRP_0 erp SID_34 account unlock and password reset e...
3411 erp SID_34 password reset. erp SID_34 password reset. GRP_0 erp SID_34 password reset. erp SID_34 password...
3505 windows account locked windows account locked GRP_0 windows account locked windows account locked
3513 password reset password reset GRP_0 password reset password reset
3528 erp SID_34 account unlock erp SID_34 account unlock GRP_0 erp SID_34 account unlock erp SID_34 account u...
3550 unable to open outlook unable to open outlook GRP_0 unable to open outlook unable to open outlook
3584 outlook hangs. outlook hangs. GRP_0 outlook hangs. outlook hangs.
3618 error login on to the SID_34 system. error login on to the SID_34 system.\r\n-verif... GRP_0 error login on to the SID_34 system. error log...
3619 call came and got disconnected call came and got disconnected GRP_0 call came and got disconnected call came and g...
3621 error login on to the SID_34 system. error login on to the SID_34 system.\r\n-verif... GRP_0 error login on to the SID_34 system. error log...
3636 blank call blank call GRP_0 blank call blank call
3637 blank call blank call GRP_0 blank call blank call
3639 windows password reset windows password reset GRP_0 windows password reset windows password reset
3641 password reset password reset GRP_0 password reset password reset
3647 答复: 答复: order products online problem \r\n\r\nreceived from: fkdazsmi.yecbrofv@gmail... GRP_0 答复: 答复: order products online problem ...
3659 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account l...
3661 unable to load outlook unable to load outlook GRP_0 unable to load outlook unable to load outlook
3671 erp SID_34 password reset erp SID_34 password reset GRP_0 erp SID_34 password reset erp SID_34 password ...
3672 account locked. account locked. GRP_0 account locked. account locked.
3674 password reset password reset GRP_0 password reset password reset
3688 account locked in erp SID_34 account locked in erp SID_34 GRP_0 account locked in erp SID_34 account locked in...
3693 reset passwords for mvhcoqed konjdmwq using pa... the GRP_17 reset passwords for mvhcoqed konjdmwq using pa...
3697 ess password reset ess password reset GRP_0 ess password reset ess password reset
3724 windows account locked windows account locked GRP_0 windows account locked windows account locked
3725 windows account locked windows account locked GRP_0 windows account locked windows account locked
3731 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account l...
3772 account unlock account unlock GRP_0 account unlock account unlock
3775 unable to access collaboration_platform unable to access collaboration_platform GRP_0 unable to access collaboration_platform unable...
3779 unable to access collaboration_platform unable to access collaboration_platform GRP_0 unable to access collaboration_platform unable...
3800 account locked account locked GRP_0 account locked account locked
3822 erp SID_34 password reset request erp SID_34 password reset request GRP_0 erp SID_34 password reset request erp SID_34 ...
3846 erp SID_34 password reset erp SID_34 password reset GRP_0 erp SID_34 password reset erp SID_34 password...
3863 windows account locked windows account locked GRP_0 windows account locked windows account locked
3865 erp SID_34 password reset. erp SID_34 password reset. GRP_0 erp SID_34 password reset. erp SID_34 password...
3887 unable to login to engineering tool unable to login to engineering tool GRP_0 unable to login to engineering tool unable to...
3891 windows account locked windows account locked GRP_0 windows account locked windows account locked
3892 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account ...
3905 vpn not working- vpn.company.com link is givi... vpn not working- vpn.company.com link is givi... GRP_0 vpn not working- vpn.company.com link is givi...
3908 vpn not working- vpn.company.com link is givi... vpn not working- vpn.company.com link is givi... GRP_0 vpn not working- vpn.company.com link is givi...
3909 vpn not working- vpn.company.com link is givi... vpn not working- vpn.company.com link is givi... GRP_0 vpn not working- vpn.company.com link is givi...
3910 -user unable tologin to vpn.\r\n-connected to... GRP_0 -user unable tologin to vpn.\r\n-connected ...
3913 vpn not working- vpn.company.com link is givi... vpn not working- vpn.company.com link is givi... GRP_0 vpn not working- vpn.company.com link is givi...
3914 vpn not working- vpn.company.com link is givi... vpn not working- vpn.company.com link is givi... GRP_0 vpn not working- vpn.company.com link is givi...
3915 -user unable tologin to vpn.\r\n-connected to... GRP_0 -user unable tologin to vpn.\r\n-connected ...
3918 vpn not working- vpn.company.com link is givi... vpn not working- vpn.company.com link is givi... GRP_0 vpn not working- vpn.company.com link is givi...
3921 -user unable tologin to vpn.\r\n-connected to... GRP_0 -user unable tologin to vpn.\r\n-connected ...
3925 error login on to the SID_34 system. error login on to the SID_34 system.\r\n-verif... GRP_0 error login on to the SID_34 system. error log...
3964 windows password reset windows password reset GRP_0 windows password reset windows password reset
3975 mobile device activation mobile device activation GRP_0 mobile device activation mobile device activation
3979 windows account lockout windows account lockout GRP_0 windows account lockout windows account lockout
3996 account locked in ad account locked in ad GRP_0 account locked in ad account locked in ad
4036 account locked in ad account locked in ad GRP_0 account locked in ad account locked in ad
4037 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account ...
4038 account locked in ad account locked in ad GRP_0 account locked in ad account locked in ad
4047 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account ...
4060 unable to login to system unable to login to system GRP_0 unable to login to system unable to login to s...
4094 job Job_2883 failed in job_scheduler at: 09/18... received from: monitoring_tool@company.com\r\n... GRP_8 job Job_2883 failed in job_scheduler at: 09/18...
4097 windows account locked windows account locked GRP_0 windows account locked windows account locked
4115 mobile device activation mobile device activation GRP_0 mobile device activation mobile device activa...
4118 password reset alert from o365 password reset alert from o365 GRP_0 password reset alert from o365 password reset ...
4133 unable to login to engineering tool unable to login to engineering tool GRP_0 unable to login to engineering tool unable to...
4137 help to change the windows password using pass... help to change the windows password using pass... GRP_0 help to change the windows password using pass...
4176 unable to install engineering_tool unable to install engineering_tool GRP_0 unable to install engineering_tool unable to i...
4177 unable to login to skype unable to login to skype GRP_0 unable to login to skype unable to login to skype
4180 unlocked account unlocked account GRP_0 unlocked account unlocked account
4185 unable to connect to wifi unable to connect to wifi GRP_0 unable to connect to wifi unable to connect to...
4196 windows password reset windows password reset GRP_0 windows password reset windows password reset
4229 not able to access -inq industrial (-inq.indus... \r\n\r\nreceived from: muqdlobv.qflsdahg@gmail... GRP_0 not able to access -inq industrial (-inq.indus...
4251 password reset request password reset request GRP_0 password reset request password reset request
4254 password reset password reset GRP_0 password reset password reset
4257 password reset alert from o365 password reset alert from o365 GRP_0 password reset alert from o365 password reset ...
4273 blank call blank call GRP_0 blank call blank call
4292 outlook not launching outlook not launching GRP_0 outlook not launching outlook not launching
4303 call for ecwtrjnq jpecxuty call for ecwtrjnq jpecxuty GRP_0 call for ecwtrjnq jpecxuty call for ecwtrjnq j...
4327 erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset GRP_0 erp SID_34 account unlock and password reset e...
4336 erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset GRP_0 erp SID_34 account unlock and password reset e...
4361 account locked in ad account locked in ad GRP_0 account locked in ad account locked in ad
4374 login issue login issue\r\n-verified user details.(employe... GRP_0 login issue login issue\r\n-verified user deta...
4377 error login on to the SID_34 system. error login on to the SID_34 system.\r\n-verif... GRP_0 error login on to the SID_34 system. error log...
4381 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account l...
4387 login issue login issue\r\n-verified user details.(employe... GRP_0 login issue login issue\r\n-verified user deta...
4399 password reset from password_management_tool password reset from password_management_tool GRP_0 password reset from password_management_tool p...
4400 password reset password reset GRP_0 password reset password reset
4403 erp SID_39 password reset erp SID_39 password reset GRP_0 erp SID_39 password reset erp SID_39 password ...
4433 account unlock account unlock GRP_0 account unlock account unlock
4440 windows account lockout windows account lockout GRP_0 windows account lockout windows account lockout
4495 job SID_37hoti failed in job_scheduler at: 09/... received from: monitoring_tool@company.com\r\n... GRP_5 job SID_37hoti failed in job_scheduler at: 09/...
4513 mobile device activation mobile device activation GRP_0 mobile device activation mobile device activa...
4530 blank call blank call GRP_0 blank call blank call
4536 unable to log in to windows unable to log in to windows GRP_0 unable to log in to windows unable to log in ...
4544 outlook does not start. outlook does not start. GRP_0 outlook does not start. outlook does not start.
4550 call disconnected due to vpn disconnection call disconnected due to vpn disconnection GRP_0 call disconnected due to vpn disconnection cal...
4555 password expired password expired GRP_0 password expired password expired
4567 unable to connect to vpn unable to connect to vpn GRP_0 unable to connect to vpn unable to connect to vpn
4613 windows password reset windows password reset GRP_0 windows password reset windows password reset
4630 password reset password reset GRP_0 password reset password reset
4634 unable to connect to vpn unable to connect to vpn GRP_0 unable to connect to vpn unable to connect to vpn
4646 unable to connect to vpn unable to connect to vpn GRP_19 unable to connect to vpn unable to connect to vpn
4647 mobile device activation mobile device activation GRP_0 mobile device activation mobile device activa...
4655 unable to login to skype unable to login to skype GRP_0 unable to login to skype unable to login to skype
4658 unable to launch outlook unable to launch outlook GRP_0 unable to launch outlook unable to launch outlook
4673 outlook not launching outlook not launching GRP_0 outlook not launching outlook not launching
4675 windows password reset windows password reset GRP_0 windows password reset windows password reset
4687 erp SID_34 account unlock erp SID_34 account unlock GRP_0 erp SID_34 account unlock erp SID_34 account u...
4688 account locked account locked GRP_0 account locked account locked
4691 erp SID_34 account unlock erp SID_34 account unlock GRP_0 erp SID_34 account unlock erp SID_34 account u...
4704 private address fields are enabled on employee... disable private address fields, new & edit but... GRP_15 private address fields are enabled on employee...
4718 account locked. account locked. GRP_0 account locked. account locked.
4743 windows account locked windows account locked GRP_0 windows account locked windows account locked
4745 windows account locked windows account locked GRP_0 windows account locked windows account locked
4750 unable to login to erp SID_34 unable to login to erp SID_34 GRP_0 unable to login to erp SID_34 unable to login...
4766 unable to connect to outlook unable to connect to outlook GRP_0 unable to connect to outlook unable to connec...
4787 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account l...
4796 account locked out account locked out GRP_0 account locked out account locked out
4839 unable to login to SID_1 unable to login to SID_1 GRP_0 unable to login to SID_1 unable to login to SID_1
4849 unable to launch outlook unable to launch outlook GRP_0 unable to launch outlook unable to launch outlook
4856 erp SID_34 password reset. erp SID_34 password reset. GRP_0 erp SID_34 password reset. erp SID_34 password...
4865 erp SID_34 password reset erp SID_34 password reset GRP_0 erp SID_34 password reset erp SID_34 password ...
4881 install company barcode für ewew8323504 \vzqo... install company barcode für ewew8323504 \vzqo... GRP_24 install company barcode für ewew8323504 \vzqo...
4921 unable to log in to engineering tool unable to log in to engineering tool GRP_0 unable to log in to engineering tool unable to...
4928 unable to connect to vpn unable to connect to vpn GRP_0 unable to connect to vpn unable to connect to vpn
4951 german call german call GRP_0 german call german call
4952 password reset password reset GRP_0 password reset password reset
4956 password reset password reset GRP_0 password reset password reset
4967 account locked out account locked out GRP_0 account locked out account locked out
4984 reset passwords for cubdsrml znewqgop using pa... the GRP_17 reset passwords for cubdsrml znewqgop using pa...
4991 reset passwords for davidthd robankm using pas... the GRP_17 reset passwords for davidthd robankm using pas...
5005 account locked in ad account locked in ad GRP_0 account locked in ad account locked in ad
5026 account locked out account locked out GRP_0 account locked out account locked out
5029 account locked out account locked out GRP_0 account locked out account locked out
5031 ie issue ie issue GRP_0 ie issue ie issue
5034 unable to login to collaboration_platform unable to login to collaboration_platform GRP_0 unable to login to collaboration_platform unab...
5047 windows password reset windows password reset GRP_0 windows password reset windows password reset
5048 account unlock account unlock GRP_0 account unlock account unlock
5049 password reset password reset GRP_0 password reset password reset
5050 unable to launch outlook unable to launch outlook GRP_0 unable to launch outlook unable to launch outlook
5060 unable to login to skype unable to login to skype GRP_0 unable to login to skype unable to login to skype
5063 windows password reset windows password reset GRP_0 windows password reset windows password reset
5065 erp SID_34 account unlock erp SID_34 account unlock GRP_0 erp SID_34 account unlock erp SID_34 account u...
5083 windows password reset windows password reset GRP_0 windows password reset windows password reset
5097 erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset GRP_0 erp SID_34 account unlock and password reset e...
5133 windows account locked windows account locked GRP_0 windows account locked windows account locked
5161 unable to log in to erp SID_34 unable to log in to erp SID_34 GRP_0 unable to log in to erp SID_34 unable to log i...
5164 unable to log in to supply_chain_software unable to log in to supply_chain_software GRP_0 unable to log in to supply_chain_software unab...
5181 account unlock account unlock GRP_0 account unlock account unlock
5193 unable to connect to vpn unable to connect to vpn GRP_0 unable to connect to vpn unable to connect to vpn
5195 windows password reset windows password reset GRP_0 windows password reset windows password reset
5201 unable to load outlook unable to load outlook GRP_0 unable to load outlook unable to load outlook
5212 blank call blank call GRP_0 blank call blank call
5214 unable to log in to erp SID_34 unable to log in to erp SID_34 GRP_0 unable to log in to erp SID_34 unable to log ...
5221 account unlock account unlock GRP_0 account unlock account unlock
5222 erp SID_34 account unlock erp SID_34 account unlock GRP_0 erp SID_34 account unlock erp SID_34 account u...
5225 account locked. account locked. GRP_0 account locked. account locked.
5226 blank call blank call GRP_0 blank call blank call
5227 erp SID_34 account unlock erp SID_34 account unlock GRP_0 erp SID_34 account unlock erp SID_34 account u...
5243 windows account locked windows account locked GRP_0 windows account locked windows account locked
5261 account locked out and password reset account locked out and password reset GRP_0 account locked out and password reset account...
5271 windows account locked windows account locked GRP_0 windows account locked windows account locked
5273 windows account locked windows account locked GRP_0 windows account locked windows account locked
5274 account locked out and password reset account locked out and password reset GRP_0 account locked out and password reset account...
5312 erp SID_34 account locked. erp SID_34 account locked. GRP_0 erp SID_34 account locked. erp SID_34 account ...
5314 account locked. account locked. GRP_0 account locked. account locked.
5317 reset passwords for bxeagsmt zrwdgsco using pa... the GRP_17 reset passwords for bxeagsmt zrwdgsco using pa...
5391 unable to launch outlook unable to launch outlook GRP_0 unable to launch outlook unable to launch outlook
5393 erp SID_34 account unlock erp SID_34 account unlock GRP_0 erp SID_34 account unlock erp SID_34 account u...
5400 unable to connect to vpn unable to connect to vpn GRP_0 unable to connect to vpn unable to connect to vpn
5427 erp SID_34 password reset erp SID_34 password reset GRP_0 erp SID_34 password reset erp SID_34 password ...
5442 skype audio not working skype audio not working GRP_0 skype audio not working skype audio not working
5446 ad account locked out ad account locked out GRP_0 ad account locked out ad account locked out
5486 account locked. account locked. GRP_0 account locked. account locked.
5488 job SID_38hotf failed in job_scheduler at: 09/... received from: monitoring_tool@company.com\r\n... GRP_8 job SID_38hotf failed in job_scheduler at: 09/...
5502 mapping printers mapping printers GRP_0 mapping printers mapping printers
5511 ess password reset ess password reset GRP_0 ess password reset ess password reset
5521 blank call //gso blank call //gso GRP_0 blank call //gso blank call //gso
5526 erp SID_34 password reset. erp SID_34 password reset. GRP_0 erp SID_34 password reset. erp SID_34 password...
5534 unable to login to skype unable to login to skype GRP_0 unable to login to skype unable to login to skype
5545 unable to connect to vpn unable to connect to vpn GRP_0 unable to connect to vpn unable to connect to vpn
5546 wifi not working wifi not working GRP_0 wifi not working wifi not working
5549 erp SID_34 password reset erp SID_34 password reset GRP_0 erp SID_34 password reset erp SID_34 password...
5577 password reset request password reset request GRP_0 password reset request password reset request
5590 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account ...
5616 unable to open outlook unable to open outlook GRP_0 unable to open outlook unable to open outlook
5620 need to configure printers need to configure printers GRP_0 need to configure printers need to configure p...
5646 unable to connect to vpn unable to connect to vpn GRP_0 unable to connect to vpn unable to connect to vpn
5648 erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset GRP_0 erp SID_34 account unlock and password reset e...
5676 skype : personal certificate issue skype : personal certificate issue GRP_0 skype : personal certificate issue skype : pe...
5685 unable to launch outlook unable to launch outlook GRP_0 unable to launch outlook unable to launch outlook
5690 unable to connect to vpn unable to connect to vpn GRP_0 unable to connect to vpn unable to connect to vpn
5694 mobile device activation mobile device activation GRP_0 mobile device activation mobile device activa...
5708 reset passwords for bxeagsmt zrwdgsco using pa... the GRP_17 reset passwords for bxeagsmt zrwdgsco using pa...
5715 windows account locked windows account locked GRP_0 windows account locked windows account locked
5741 windows account locked windows account locked GRP_0 windows account locked windows account locked
5743 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account ...
5746 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account ...
5775 account unlock account unlock GRP_0 account unlock account unlock
5782 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account ...
5812 unable to connect to vpn unable to connect to vpn GRP_0 unable to connect to vpn unable to connect to vpn
5817 erp SID_34 password reset. erp SID_34 password reset. GRP_0 erp SID_34 password reset. erp SID_34 password...
5818 erp SID_34 password reset. erp SID_34 password reset. GRP_0 erp SID_34 password reset. erp SID_34 password...
5824 erp SID_34 password reset done. confirmed with... erp SID_34 password reset done. confirmed with... GRP_0 erp SID_34 password reset done. confirmed with...
5844 printer driver update printer driver update GRP_0 printer driver update printer driver update
5859 erp SID_34 password reset. erp SID_34 password reset. GRP_0 erp SID_34 password reset. erp SID_34 password...
5862 password reset request. password reset request. GRP_0 password reset request. password reset request.
5868 ad account locked out ad account locked out GRP_0 ad account locked out ad account locked out
5884 reset passwords for bxeagsmt zrwdgsco using pa... the GRP_17 reset passwords for bxeagsmt zrwdgsco using pa...
5886 windows account locked windows account locked GRP_0 windows account locked windows account locked
5900 account locked in erp SID_34 account locked in erp SID_34 GRP_0 account locked in erp SID_34 account locked in...
5906 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account ...
5928 ticket update on inplant_855239 ticket update on inplant_855239 GRP_0 ticket update on inplant_855239 ticket update ...
5929 unable to connect to vpn unable to connect to vpn GRP_0 unable to connect to vpn unable to connect to vpn
5941 outlook not working outlook not working GRP_0 outlook not working outlook not working
5945 blank call //gso blank call //gso GRP_0 blank call //gso blank call //gso
5967 unable to log in to mii unable to log in to mii GRP_0 unable to log in to mii unable to log in to mii
5970 account unlock account unlock GRP_0 account unlock account unlock
5984 unable to launch outlook unable to launch outlook GRP_0 unable to launch outlook unable to launch outlook
5989 account unlock account unlock GRP_0 account unlock account unlock
5992 unable to login to erp SID_34 unable to login to erp SID_34 GRP_0 unable to login to erp SID_34 unable to login ...
5995 erp SID_34 password reset erp SID_34 password reset GRP_0 erp SID_34 password reset erp SID_34 password ...
5997 outlook hangs. outlook hangs. GRP_0 outlook hangs. outlook hangs.
6024 account locked in ad account locked in ad GRP_0 account locked in ad account locked in ad
6035 erp SID_34 password reset erp SID_34 password reset GRP_0 erp SID_34 password reset erp SID_34 password ...
6058 reset passwords for bxeagsmt zrwdgsco using pa... the GRP_17 reset passwords for bxeagsmt zrwdgsco using pa...
6070 account locked out and password reset account locked out and password reset GRP_0 account locked out and password reset account...
6085 account locked out and password reset account locked out and password reset GRP_0 account locked out and password reset account...
6095 windows account locked windows account locked GRP_0 windows account locked windows account locked
6130 job Job_749 failed in job_scheduler at: 08/27/... received from: monitoring_tool@company.com\r\n... GRP_8 job Job_749 failed in job_scheduler at: 08/27/...
6141 job Job_1989 failed in job_scheduler at: 08/27... received from: monitoring_tool@company.com\r\n... GRP_6 job Job_1989 failed in job_scheduler at: 08/27...
6171 unable to submit expense report unable to submit expense report GRP_0 unable to submit expense report unable to subm...
6183 unable to login to skype unable to login to skype GRP_0 unable to login to skype unable to login to skype
6201 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account l...
6204 password expired password expired GRP_0 password expired password expired
6207 unable to change password on password_manageme... unable to change password on password_manageme... GRP_0 unable to change password on password_manageme...
6252 job Job_3028 failed in job_scheduler at: 08/26... received from: monitoring_tool@company.com\r\n... GRP_8 job Job_3028 failed in job_scheduler at: 08/26...
6260 job Job_3028 failed in job_scheduler at: 08/25... received from: monitoring_tool@company.com\r\n... GRP_8 job Job_3028 failed in job_scheduler at: 08/25...
6265 job pp_EU_tool_netch_ap1 failed in job_schedul... received from: monitoring_tool@company.com\r\n... GRP_8 job pp_EU_tool_netch_ap1 failed in job_schedul...
6270 unable to log in to erp SID_34 unable to log in to erp SID_34 GRP_0 unable to log in to erp SID_34 unable to log i...
6271 unable to log in to erp SID_34 unable to log in to erp SID_34 GRP_0 unable to log in to erp SID_34 unable to log i...
6299 account locked account locked GRP_0 account locked account locked
6313 password reset request. password reset request. GRP_0 password reset request. password reset request.
6321 job Job_1314 failed in job_scheduler at: 08/25... received from: monitoring_tool@company.com\r\n... GRP_60 job Job_1314 failed in job_scheduler at: 08/25...
6323 job Job_1314 failed in job_scheduler at: 08/25... received from: monitoring_tool@company.com\r\n... GRP_60 job Job_1314 failed in job_scheduler at: 08/25...
6337 cisco access point is not working. cisco access point is not working.\r\nmac addr... GRP_4 cisco access point is not working. cisco acces...
6340 probleme mit erpgui \vsdtxwry ngkcdjye probleme mit erpgui \vsdtxwry ngkcdjye GRP_24 probleme mit erpgui \vsdtxwry ngkcdjye problem...
6351 password reset alert from o365 password reset alert from o365 GRP_0 password reset alert from o365 password reset ...
6363 password reset alert from o365 password reset alert from o365 GRP_0 password reset alert from o365 password reset ...
6382 help to change the windows password using pass... help to change the windows password using pass... GRP_0 help to change the windows password using pass...
6392 ess password reset ess password reset GRP_0 ess password reset ess password reset
6411 svc-now ticket found... doing nothing received from: monitoring_tool@company.com\r\n... GRP_60 svc-now ticket found... doing nothing receiv...
6412 svc-now ticket found... doing nothing received from: monitoring_tool@company.com\r\n... GRP_60 svc-now ticket found... doing nothing receiv...
6437 outlook is continuously asking for password. outlook is continuously asking for password. GRP_0 outlook is continuously asking for password. o...
6440 account unlock account unlock GRP_0 account unlock account unlock
6449 erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset GRP_0 erp SID_34 account unlock and password reset e...
6471 job SID_41arc2 failed in job_scheduler at: 08/... received from: monitoring_tool@company.com\r\n... GRP_8 job SID_41arc2 failed in job_scheduler at: 08/...
6485 job SID_31arc2 failed in job_scheduler at: 08/... received from: monitoring_tool@company.com\r\n... GRP_8 job SID_31arc2 failed in job_scheduler at: 08/...
6521 job Job_3028 failed in job_scheduler at: 08/24... received from: monitoring_tool@company.com\r\n... GRP_8 job Job_3028 failed in job_scheduler at: 08/24...
6522 job Job_3028 failed in job_scheduler at: 08/24... received from: monitoring_tool@company.com\r\n... GRP_8 job Job_3028 failed in job_scheduler at: 08/24...
6523 job Job_3028 failed in job_scheduler at: 08/24... received from: monitoring_tool@company.com\r\n... GRP_8 job Job_3028 failed in job_scheduler at: 08/24...
6524 job Job_3028 failed in job_scheduler at: 08/24... received from: monitoring_tool@company.com\r\n... GRP_8 job Job_3028 failed in job_scheduler at: 08/24...
6532 unable to login to erp SID_34 unable to login to erp SID_34 GRP_0 unable to login to erp SID_34 unable to login ...
6551 unable to load outlook unable to load outlook GRP_0 unable to load outlook unable to load outlook
6553 help to change the windows password using pass... help to change the windows password using pass... GRP_0 help to change the windows password using pass...
6563 erp SID_34 account unlock erp SID_34 account unlock GRP_0 erp SID_34 account unlock erp SID_34 account u...
6581 frequent account lockout frequent account lockout GRP_0 frequent account lockout frequent account lockout
6592 unable to log in to skype unable to log in to skype GRP_0 unable to log in to skype unable to log in to ...
6594 outlook not responding outlook not responding GRP_0 outlook not responding outlook not responding
6603 account unlock account unlock GRP_0 account unlock account unlock
6610 erp SID_34 password reset. erp SID_34 password reset. GRP_0 erp SID_34 password reset. erp SID_34 password...
6625 account locked. account locked. GRP_0 account locked. account locked.
6639 erp SID_34 account locked. erp SID_34 account locked. GRP_0 erp SID_34 account locked. erp SID_34 account ...
6652 account locked in ad account locked in ad GRP_0 account locked in ad account locked in ad
6655 windows account locked windows account locked GRP_0 windows account locked windows account locked
6659 job Job_3028 failed in job_scheduler at: 08/23... received from: monitoring_tool@company.com\r\n... GRP_8 job Job_3028 failed in job_scheduler at: 08/23...
6661 windows account locked windows account locked GRP_0 windows account locked windows account locked
6662 unable to login to engineering tool unable to login to engineering tool GRP_0 unable to login to engineering tool unable to ...
6663 unable to open outlook unable to open outlook GRP_0 unable to open outlook unable to open outlook
6664 unable to login to engineering tool unable to login to engineering tool GRP_0 unable to login to engineering tool unable to...
6679 unable to launch outlook unable to launch outlook GRP_0 unable to launch outlook unable to launch outlook
6711 unable to login to erp SID_34 unable to login to erp SID_34 GRP_0 unable to login to erp SID_34 unable to login ...
6717 erp SID_34 password reset erp SID_34 password reset GRP_0 erp SID_34 password reset erp SID_34 password ...
6719 unable to log in to erp SID_34 unable to log in to erp SID_34 GRP_0 unable to log in to erp SID_34 unable to log i...
6724 erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset GRP_0 erp SID_34 account unlock and password reset e...
6729 windows account lockout windows account lockout GRP_0 windows account lockout windows account lockout
6736 ess password reset ess password reset GRP_0 ess password reset ess password reset
6738 account locked out account locked out GRP_0 account locked out account locked out
6739 blank call // gso blank call // gso GRP_0 blank call // gso blank call // gso
6740 unable to connect to wifi unable to connect to wifi GRP_0 unable to connect to wifi unable to connect to...
6771 account locked in ad account locked in ad GRP_0 account locked in ad account locked in ad
6778 account locked in ad account locked in ad GRP_0 account locked in ad account locked in ad
6801 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account l...
6819 reset passwords for wvdxnkhf jirecvta using pa... the GRP_17 reset passwords for wvdxnkhf jirecvta using pa...
6841 windows account locked windows account locked GRP_0 windows account locked windows account locked
6850 windows account locked windows account locked GRP_0 windows account locked windows account locked
6856 login issue login issue\r\n-verified user details.(employe... GRP_0 login issue login issue\r\n-verified user deta...
6921 password reset password reset GRP_0 password reset password reset
6942 call came and got disconnected call came and got disconnected GRP_0 call came and got disconnected call came and g...
6950 erp SID_34 account locked. erp SID_34 account locked. GRP_0 erp SID_34 account locked. erp SID_34 account ...
6958 outlook not responding outlook not responding GRP_0 outlook not responding outlook not responding
6969 password reset request. password reset request. GRP_0 password reset request. password reset request.
6973 password reset alert from o365 password reset alert from o365 GRP_0 password reset alert from o365 password reset ...
6992 probleme mit erpgui \tmqfjard qzhgdoua probleme mit erpgui \tmqfjard qzhgdoua GRP_24 probleme mit erpgui \tmqfjard qzhgdoua problem...
7034 blank call blank call GRP_0 blank call blank call
7035 printer driver update printer driver update GRP_0 printer driver update printer driver update
7046 unable to login to collaboration_platform unable to login to collaboration_platform GRP_0 unable to login to collaboration_platform unab...
7069 windows password reset windows password reset GRP_0 windows password reset windows password reset
7075 unable to login to skype unable to login to skype GRP_0 unable to login to skype unable to login to skype
7089 skype does not open. skype does not open. GRP_0 skype does not open. skype does not open.
7132 reset passwords for ezrsdgfc hofgvwel using pa... the GRP_17 reset passwords for ezrsdgfc hofgvwel using pa...
7136 account locked in erp SID_34 account locked in erp SID_34 GRP_0 account locked in erp SID_34 account locked in...
7138 unable to sign in to skype unable to sign in to skype GRP_0 unable to sign in to skype unable to sign in t...
7153 erp SID_34 password locked erp SID_34 password locked GRP_0 erp SID_34 password locked erp SID_34 password...
7155 erp SID_34 account unlock erp SID_34 account unlock GRP_0 erp SID_34 account unlock erp SID_34 account u...
7168 help to change the windows password using pass... help to change the windows password using pass... GRP_0 help to change the windows password using pass...
7170 account is locked account is locked GRP_0 account is locked account is locked
7201 erp SID_34 account unlock erp SID_34 account unlock GRP_0 erp SID_34 account unlock erp SID_34 account u...
7209 email queries email queries GRP_0 email queries email queries
7215 account locked in ad account locked in ad GRP_0 account locked in ad account locked in ad
7222 account locked. account locked. GRP_0 account locked. account locked.
7226 erp is not working. error : log on balancing e... inc1542327 : cert opened. \r\nwork around GRP_0 erp is not working. error : log on balancing e...
7227 erp is not working. error : log on balancing e... inc1542327 : cert opened. \r\nwork around GRP_0 erp is not working. error : log on balancing e...
7276 mobile device activation. mobile device activation. GRP_0 mobile device activation. mobile device activa...
7323 login issue login issue\r\n-verified user details.(employe... GRP_0 login issue login issue\r\n-verified user deta...
7329 error login on to the SID_34 system. error login on to the SID_34 system.\r\n-verif... GRP_0 error login on to the SID_34 system. error log...
7344 error login on to the SID_34 system. error login on to the SID_34 system.\r\n-verif... GRP_0 error login on to the SID_34 system. error log...
7370 password reset password reset GRP_0 password reset password reset
7378 password reset password reset GRP_0 password reset password reset
7392 erp SID_37 password reset erp SID_37 password reset GRP_0 erp SID_37 password reset erp SID_37 password ...
7407 password reset password reset GRP_0 password reset password reset
7427 ad account lock out ad account lock out GRP_0 ad account lock out ad account lock out
7457 account locked in ad account locked in ad GRP_0 account locked in ad account locked in ad
7458 windows account locked windows account locked GRP_0 windows account locked windows account locked
7459 account locked in ad account locked in ad GRP_0 account locked in ad account locked in ad
7460 unable to login to erp SID_34 unable to login to erp SID_34 GRP_0 unable to login to erp SID_34 unable to login ...
7466 windows account locked windows account locked GRP_0 windows account locked windows account locked
7471 error login on to the SID_34 system. error login on to the SID_34 system.\r\n-verif... GRP_0 error login on to the SID_34 system. error log...
7472 error login on to the SID_34 system. error login on to the SID_34 system.\r\n-verif... GRP_0 error login on to the SID_34 system. error log...
7473 help to change the windows password using pass... help to change the windows password using pass... GRP_0 help to change the windows password using pass...
7477 help to change the windows password using pass... help to change the windows password using pass... GRP_0 help to change the windows password using pass...
7501 unable to launch outlook unable to launch outlook GRP_0 unable to launch outlook unable to launch outlook
7518 windows password reset windows password reset GRP_0 windows password reset windows password reset
7521 unable to launch skype unable to launch skype GRP_0 unable to launch skype unable to launch skype
7523 unable to connect to company secure unable to connect to company secure GRP_0 unable to connect to company secure unable to ...
7528 unable to launch netweaver unable to launch netweaver GRP_0 unable to launch netweaver unable to launch ne...
7547 account locked in ad account locked in ad GRP_0 account locked in ad account locked in ad
7636 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account ...
7670 unable to login to collaboration_platform unable to login to collaboration_platform GRP_0 unable to login to collaboration_platform unab...
7686 erp SID_34 password reset. erp SID_34 password reset. GRP_0 erp SID_34 password reset. erp SID_34 password...
7687 erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset GRP_0 erp SID_34 account unlock and password reset e...
7690 erp SID_34 locked out. erp SID_34 locked out. GRP_0 erp SID_34 locked out. erp SID_34 locked out.
7692 unable to load outlook unable to load outlook GRP_0 unable to load outlook unable to load outlook
7694 account locked account locked GRP_0 account locked account locked
7735 account locked in ad account locked in ad GRP_0 account locked in ad account locked in ad
7737 not able to login to skype not able to login to skype GRP_0 not able to login to skype not able to login t...
7756 german call german call GRP_0 german call german call
7769 password reset password reset GRP_0 password reset password reset
7772 blank call // loud noise blank call // loud noise GRP_0 blank call // loud noise blank call // loud noise
7785 account locked out account locked out GRP_0 account locked out account locked out
7798 wifi not working wifi not working GRP_0 wifi not working wifi not working
7836 probleme mit erpgui \tmqfjard qzhgdoua probleme mit erpgui \tmqfjard qzhgdoua GRP_24 probleme mit erpgui \tmqfjard qzhgdoua problem...
7862 mobile device activation mobile device activation GRP_0 mobile device activation mobile device activation
7863 unable to install engineering_tool unable to install engineering_tool GRP_0 unable to install engineering_tool unable to i...
7872 unable to login to skype unable to login to skype GRP_0 unable to login to skype unable to login to skype
7876 error login on to the SID_34 system. error login on to the SID_34 system.\r\n-verif... GRP_0 error login on to the SID_34 system. error log...
7880 unable to launch outlook unable to launch outlook GRP_0 unable to launch outlook unable to launch outlook
7888 unable to launch outlook unable to launch outlook GRP_0 unable to launch outlook unable to launch outlook
7890 windows password reset windows password reset GRP_0 windows password reset windows password reset
7894 password reset password reset GRP_0 password reset password reset
7905 unable to launch outlook unable to launch outlook GRP_0 unable to launch outlook unable to launch outlook
7908 outlook is not opening. outlook is not opening. GRP_0 outlook is not opening. outlook is not opening.
7909 account locked. account locked. GRP_0 account locked. account locked.
7949 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account ...
7985 ess password reset ess password reset GRP_0 ess password reset ess password reset
8006 password reset password reset GRP_0 password reset password reset
8017 password reset password reset GRP_0 password reset password reset
8019 account locked out account locked out GRP_0 account locked out account locked out
8025 erp SID_34 account locked erp SID_34 account locked GRP_0 erp SID_34 account locked erp SID_34 account l...
8028 erp SID_34 password reset. erp SID_34 password reset. GRP_0 erp SID_34 password reset. erp SID_34 password...
8031 account lockout account lockout GRP_0 account lockout account lockout
8051 issue on pricing in distributor_tool we have agreed price with many of the distribu... GRP_21 issue on pricing in distributor_tool we have a...
8052 outlook issue outlook issue GRP_0 outlook issue outlook issue
8054 erp SID_34 password reset. erp SID_34 password reset. GRP_0 erp SID_34 password reset. erp SID_34 password...
8077 erp SID_34 password reset request. erp SID_34 password reset request. GRP_0 erp SID_34 password reset request. erp SID_34 ...
8082 erp SID_34 password reset request erp SID_34 password reset request GRP_0 erp SID_34 password reset request erp SID_34 ...
8093 reset passwords for prgthyuulla ramdntythanjes... the GRP_17 reset passwords for prgthyuulla ramdntythanjes...
8102 unable to send or receive email unable to send or receive email GRP_0 unable to send or receive email unable to sen...
8109 windows account locked windows account locked GRP_0 windows account locked windows account locked
8117 unable to login to skype unable to login to skype GRP_0 unable to login to skype unable to login to s...
8132 windows password reset windows password reset GRP_0 windows password reset windows password reset
8150 windows password reset windows password reset GRP_0 windows password reset windows password reset
8175 password reset password reset GRP_0 password reset password reset
8184 erp SID_34 password reset erp SID_34 password reset GRP_0 erp SID_34 password reset erp SID_34 password ...
8187 unable to login to skype unable to login to skype GRP_0 unable to login to skype unable to login to skype
8215 password reset request. password reset request. GRP_0 password reset request. password reset request.
8259 account locked in erp SID_34 account locked in erp SID_34 GRP_0 account locked in erp SID_34 account locked in...
8265 unable to login to engineering tool unable to login to engineering tool GRP_0 unable to login to engineering tool unable to...
8267 windows account locked windows account locked GRP_0 windows account locked windows account locked
8268 windows account locked windows account locked GRP_0 windows account locked windows account locked
8272 login issue login issue\r\n-verified user details.(employe... GRP_0 login issue login issue\r\n-verified user deta...
8328 need password reset need password reset GRP_0 need password reset need password reset
8337 unable to connect to wireless unable to connect to wireless GRP_0 unable to connect to wireless unable to connec...
8347 blank call // loud noise blank call // loud noise GRP_0 blank call // loud noise blank call // loud noise
8363 unable to login to collaboration_platform unable to login to collaboration_platform GRP_0 unable to login to collaboration_platform unab...
8367 account locked account locked GRP_0 account locked account locked
8405 unable to launch outlook unable to launch outlook GRP_0 unable to launch outlook unable to launch outlook
8424 windows account lockout windows account lockout GRP_0 windows account lockout windows account lockout
8450 unable to connect to wifi unable to connect to wifi GRP_0 unable to connect to wifi unable to connect to...
8451 password reset erp SID_34 password reset erp SID_34 GRP_0 password reset erp SID_34 password reset erp S...
8458 windows account locked windows account locked GRP_0 windows account locked windows account locked
8489 account locked account locked GRP_0 account locked account locked
In [ ]:
print("Total Number of duplicate records are:",duplicateRowsDF['Description'].count() )
Total Number of duplicate records are: 591
In [ ]:
# Removing Duplicate records 

df_updt =df1.drop_duplicates(['Short description', 'Description', 'Assignment group','New Description'])

#Displaying the shape of the dataframe after removing the duplicate records

df_updt.shape
Out[ ]:
(7909, 4)
In [ ]:
# Checking number of unique groups in the dataframe

df_updt['Assignment group'].unique()
Out[ ]:
array(['GRP_0', 'GRP_1', 'GRP_3', 'GRP_4', 'GRP_5', 'GRP_6', 'GRP_7',
       'GRP_8', 'GRP_9', 'GRP_10', 'GRP_11', 'GRP_12', 'GRP_13', 'GRP_14',
       'GRP_15', 'GRP_16', 'GRP_17', 'GRP_18', 'GRP_19', 'GRP_2',
       'GRP_20', 'GRP_21', 'GRP_22', 'GRP_23', 'GRP_24', 'GRP_25',
       'GRP_26', 'GRP_27', 'GRP_28', 'GRP_29', 'GRP_30', 'GRP_31',
       'GRP_33', 'GRP_34', 'GRP_35', 'GRP_36', 'GRP_37', 'GRP_38',
       'GRP_39', 'GRP_40', 'GRP_41', 'GRP_42', 'GRP_43', 'GRP_44',
       'GRP_45', 'GRP_46', 'GRP_47', 'GRP_48', 'GRP_49', 'GRP_50',
       'GRP_51', 'GRP_52', 'GRP_53', 'GRP_54', 'GRP_55', 'GRP_56',
       'GRP_57', 'GRP_58', 'GRP_59', 'GRP_60', 'GRP_61', 'GRP_32',
       'GRP_62', 'GRP_63', 'GRP_64', 'GRP_65', 'GRP_66', 'GRP_67',
       'GRP_68', 'GRP_69', 'GRP_70', 'GRP_71', 'GRP_72', 'GRP_73'],
      dtype=object)
In [ ]:
#Displaying the basic description of Assignment group column

df_updt["Assignment group"].describe()
Out[ ]:
count      7909
unique       74
top       GRP_0
freq       3429
Name: Assignment group, dtype: object

From this we can observe that their are total 74 unique target groups in our dataframe

In [ ]:
# Displaying the total number of tickets falling under each Assignment group with their respective percentage 

df2 = df_updt['Assignment group'].value_counts().reset_index()
df2['Percentage'] = (df2['Assignment group']/df2['Assignment group'].sum())*100
df2.head(10)
Out[ ]:
index Assignment group Percentage
0 GRP_0 3429 43.355671
1 GRP_8 645 8.155266
2 GRP_24 285 3.603490
3 GRP_12 256 3.236819
4 GRP_9 252 3.186244
5 GRP_2 241 3.047161
6 GRP_19 214 2.705778
7 GRP_3 200 2.528765
8 GRP_6 183 2.313820
9 GRP_13 145 1.833354
In [ ]:
#Displaying the total number of tickets falling under each Assignment group with their respective percentage 

import seaborn as sns
import warnings

sns.set(style="whitegrid")
plt.figure(figsize=(20,5))
ax = sns.countplot(x="Assignment group", data=df_updt, order=df_updt["Assignment group"].value_counts().index)
ax.set_xticklabels(ax.get_xticklabels(), rotation=90)
for p in ax.patches:
 ax.annotate(str(format(p.get_height()/len(df_updt.index)*100, '.2f')+"%"), (p.get_x() + p.get_width() / 2., p.get_height()), ha = 'center', va = 'bottom', rotation=90, xytext = (0, 10), textcoords = 'offset points')

plt.tight_layout()
plt.show()

From this we can observe that Assignment group attribute is highly right skewed . Also, more than 40% of the data i.e, around 3429 records falls under Group 1 , thus implying that the dataframe is exteremly imbalance.

In [ ]:
# Displaying the top 20 Assignment groups with highest number of tickets falling under them in ascending order 

df_top_20 = df_updt['Assignment group'].value_counts().nlargest(20).reset_index()
df_top_20
Out[ ]:
index Assignment group
0 GRP_0 3429
1 GRP_8 645
2 GRP_24 285
3 GRP_12 256
4 GRP_9 252
5 GRP_2 241
6 GRP_19 214
7 GRP_3 200
8 GRP_6 183
9 GRP_13 145
10 GRP_10 140
11 GRP_5 128
12 GRP_14 118
13 GRP_25 116
14 GRP_33 107
15 GRP_4 99
16 GRP_29 97
17 GRP_18 88
18 GRP_16 85
19 GRP_31 69
In [ ]:
# Visualizing the top 20 assignment groups 

plt.figure(figsize=(12,6))
bars = plt.bar(df_top_20['index'],df_top_20['Assignment group'])
plt.title('Top 20 Assignment groups with highest number of tickets falling under them')
plt.xlabel('Assignment Group')
plt.xticks(rotation=90)
plt.ylabel('Number of Tickets')

for bar in bars:
    yval = bar.get_height()
    plt.text(bar.get_x(), yval + .005, yval)
plt.tight_layout()
plt.show()
In [ ]:
# Displaying the bottom 20 Assignment groups with minimum number of tickets falling under them in descending order 

df_bottom_20 = df_updt['Assignment group'].value_counts().nsmallest(20).reset_index()
df_bottom_20
Out[ ]:
index Assignment group
0 GRP_73 1
1 GRP_64 1
2 GRP_61 1
3 GRP_67 1
4 GRP_35 1
5 GRP_70 1
6 GRP_72 2
7 GRP_57 2
8 GRP_54 2
9 GRP_69 2
10 GRP_71 2
11 GRP_58 3
12 GRP_63 3
13 GRP_68 3
14 GRP_38 3
15 GRP_56 3
16 GRP_66 4
17 GRP_32 4
18 GRP_43 5
19 GRP_46 6
In [ ]:
# Visualizing the bottom 20 assignment groups  

plt.figure(figsize=(12,6))
bars = plt.bar(df_bottom_20['index'],df_bottom_20['Assignment group'])
plt.title('Bottom 20 Assignment groups with minimum number of tickets falling under them')
plt.xlabel('Assignment Group')
plt.xticks(rotation=90)
plt.ylabel('Number of Tickets')
for bar in bars:
    yval = bar.get_height()
    plt.text(bar.get_x(), yval + .005, yval)
plt.tight_layout()
plt.show()
In [ ]:
# Displaying a record before cleaning the garbled data

df_updt["New Description"][186]
Out[ ]:
'é\x9d’岛兴å\x90ˆæœºç”µshipment notification邮箱设置 from:  \nsent: friday, october 28, 2016 7:20 am\nto: nwfodmhc exurcwkm\nsubject: re: é\x9d’岛兴å\x90ˆæœºç”µshipment notification邮箱设置\n\ndear,\npls help to update customer 4563729890 shipment notification email address :  abcdegy@gmail.com \n\n\nb. '
In [ ]:
# Displaying another record before cleaning the garbled data 

df_updt["New Description"][281] 
Out[ ]:
'unable to down load ethics module  from: brdhdd dhwduw\nsent: thursday, october 27, 2016 6:12 am\nto: nwfodmhc exurcwkm\nsubject::fwd: unable to down load ethics module \n\n\nbegin forwarded message:\nfrom:  <dqwhpjxy.pozjxbey@gmail.com>\nto:  <zanivrec.capbfhur@gmail.com>\nsubject: unable to down load ethics module \nhi  – trust doing well . i am unable to down load & getting below msg. i did reset resolution however still same issue persist.\n \nplease help.\n \n \n \n \n \ndirector of sales \ncompany indirect channels  - asia \n& \ndqwhpjxy.pozjxbey@gmail.com \n\n \n \n \n \n\n\n'
In [ ]:
! pip install ftfy
Collecting ftfy
  Downloading https://files.pythonhosted.org/packages/ff/e2/3b51c53dffb1e52d9210ebc01f1fb9f2f6eba9b3201fa971fd3946643c71/ftfy-5.8.tar.gz (64kB)
     |████████████████████████████████| 71kB 3.1MB/s 
Requirement already satisfied: wcwidth in /usr/local/lib/python3.6/dist-packages (from ftfy) (0.2.5)
Building wheels for collected packages: ftfy
  Building wheel for ftfy (setup.py) ... done
  Created wheel for ftfy: filename=ftfy-5.8-cp36-none-any.whl size=45612 sha256=139ea312f637bad2e27fad7b95070cceff9f8a4be1b0d156b29a53704a18ccbf
  Stored in directory: /root/.cache/pip/wheels/ba/c0/ef/f28c4da5ac84a4e06ac256ca9182fc34fa57fefffdbc68425b
Successfully built ftfy
Installing collected packages: ftfy
Successfully installed ftfy-5.8
In [ ]:
from ftfy import *
In [ ]:
val = df_updt.loc[: ,'New Description']
In [ ]:
val.head()
Out[ ]:
0    login issue -verified user details.(employee# ...
1    outlook \r\n\r\nreceived from: hmjdrvpb.komuay...
2    cant log in to vpn \r\n\r\nreceived from: eylq...
3    unable to access hr_tool page unable to access...
4                            skype error  skype error 
Name: New Description, dtype: object
In [ ]:
df_updt['New Description'] = val.apply(fix_text)
/usr/local/lib/python3.6/dist-packages/ipykernel_launcher.py:1: SettingWithCopyWarning: 
A value is trying to be set on a copy of a slice from a DataFrame.
Try using .loc[row_indexer,col_indexer] = value instead

See the caveats in the documentation: https://pandas.pydata.org/pandas-docs/stable/user_guide/indexing.html#returning-a-view-versus-a-copy
  """Entry point for launching an IPython kernel.
In [ ]:
#After using fify.fix_text on the given dataframe, displaying the record after cleaning the dataframe

df_updt["New Description"][186]
Out[ ]:
'青岛兴合机电shipment notification邮箱设置 from:  \nsent: friday, october 28, 2016 7:20 am\nto: nwfodmhc exurcwkm\nsubject: re: 青岛兴合机电shipment notification邮箱设置\n\ndear,\npls help to update customer 4563729890 shipment notification email address :  abcdegy@gmail.com \n\n\nb. '
In [ ]:
# Displaying another record after cleaning 

df_updt["New Description"][281]
Out[ ]:
'unable to down load ethics module  from: brdhdd dhwduw\nsent: thursday, october 27, 2016 6:12 am\nto: nwfodmhc exurcwkm\nsubject::fwd: unable to down load ethics module \n\n\nbegin forwarded message:\nfrom:  <dqwhpjxy.pozjxbey@gmail.com>\nto:  <zanivrec.capbfhur@gmail.com>\nsubject: unable to down load ethics module \nhi  – trust doing well . i am unable to down load & getting below msg. i did reset resolution however still same issue persist.\n \nplease help.\n \n \n \n \n \ndirector of sales \ncompany indirect channels  - asia \n& \ndqwhpjxy.pozjxbey@gmail.com \n\n \n \n \n \n\n\n'
In [ ]:
# Defining various function for futher cleaning the data 

import re  

#Remove numbers(integers)

def removeNumbers(text):
    text = ''.join([i for i in text if not i.isdigit()])         
    return text

#Replace Contractions

contraction_patterns = [ (r'won\'t', 'will not'),(r'didn\'t', 'did not'),(r'didnt', 'did not'), (r'can\'t', 'cannot'),(r'cant', 'cannot'), (r'i\'m', 'i am'), (r'ain\'t', 'is not'), (r'(\w+)\'ll', '\g<1> will'), (r'(\w+)n\'t', '\g<1> not'),
                         (r'(\w+)\'ve', '\g<1> have'), (r'(\w+)\'s', '\g<1> is'), (r'(\w+)\'re', '\g<1> are'), (r'(\w+)\'d', '\g<1> would'), (r'&', 'and'), (r'dammit', 'damn it'), (r'dont', 'do not'), (r'wont', 'will not') ]

def replaceContraction(text):
    patterns = [(re.compile(regex), repl) for (regex, repl) in contraction_patterns]
    for (pattern, repl) in patterns:
        (text, count) = re.subn(pattern, repl, text)
    return text


#Remove mail related words
       
def clean_data(text):
    text = re.sub(r"received from:",' ',text)
    text = re.sub(r"from:",' ',text)
    text = re.sub(r"to:",' ',text)
    text = re.sub(r"subject:",' ',text)
    text = re.sub(r"sent:",' ',text)
    text = re.sub(r"ic:",' ',text)
    text = re.sub(r"cc:",' ',text)
    text = re.sub(r"bcc:",' ',text)
    text = re.sub(r"hi",' ',text)
    text = re.sub(r"hello",' ',text)
    text = re.sub(r"com",' ',text)
    text = re.sub(r"gmail",' ',text)
    #Remove email 
    text = re.sub(r'\S*@\S*\s?', '', text)
    # Remove new line characters 
    text = re.sub(r'\n',' ',text)
    # Remove hashtag while keeping hashtag text
    text = re.sub(r'#','', text)
    #& 
    text = re.sub(r'&;?', 'and',text)
    # Remove HTML special entities (e.g. &amp;)
    text = re.sub(r'\&\w*;', '', text)
    # Remove hyperlinks
    text = re.sub(r'https?:\/\/.*\/\w*', '', text)  
    # Remove characters beyond Readable formart by Unicode:
    text= ''.join(c for c in text if c <= '\uFFFF') 
    text = text.strip()
    # Remove unreadable characters  (also extra spaces)
    text = ' '.join(re.sub("[^\u0030-\u0039\u0041-\u005a\u0061-\u007a]", " ", text).split())
    # Remove \r\n
    text = re.sub(r'\r\n', '', text )  
    # Removing single characters    
    text = re.sub(r'a-zA-Z', '', text )  
    
    return text
  
In [ ]:
def cleandata(text):
    # remove numbers
    text = removeNumbers(text)
    
    #remove punctuations
    text = re.sub(r"\W", " ", text, flags=re.I)
    text = text.replace('_',' ')
    
    #replace contractions
    text = replaceContraction(text)
      
    #convert to lower case
    text = text.lower()
    
    #remove mail related words
    text = clean_data(text)
            
    return text
In [ ]:
# Applying the cleandata function to clean the dataframe further

df_updt["New Description"] = val.apply(cleandata)
/usr/local/lib/python3.6/dist-packages/ipykernel_launcher.py:3: SettingWithCopyWarning: 
A value is trying to be set on a copy of a slice from a DataFrame.
Try using .loc[row_indexer,col_indexer] = value instead

See the caveats in the documentation: https://pandas.pydata.org/pandas-docs/stable/user_guide/indexing.html#returning-a-view-versus-a-copy
  This is separate from the ipykernel package so we can avoid doing imports until
In [ ]:
#Displaying a record after the cleaning the data

df_updt["New Description"][281]
Out[ ]:
'unable to down load et cs module from brdhdd dhwduw sent thursday october am to nwfodmhc exurcwkm subject fwd unable to down load et cs module begin forwarded message from dqwhpjxy pozjxbey to zanivrec capbfhur subject unable to down load et cs module trust doing well i am unable to down load getting below msg i did reset resolution however still same issue persist please help director of sales pany indirect channels asia dqwhpjxy pozjxbey'
In [ ]:
! pip install langdetect
Collecting langdetect
  Downloading https://files.pythonhosted.org/packages/56/a3/8407c1e62d5980188b4acc45ef3d94b933d14a2ebc9ef3505f22cf772570/langdetect-1.0.8.tar.gz (981kB)
     |████████████████████████████████| 983kB 4.8MB/s 
Requirement already satisfied: six in /usr/local/lib/python3.6/dist-packages (from langdetect) (1.15.0)
Building wheels for collected packages: langdetect
  Building wheel for langdetect (setup.py) ... done
  Created wheel for langdetect: filename=langdetect-1.0.8-cp36-none-any.whl size=993195 sha256=fb75efb30fe6b6306faaf04016e90f6e0bb817b854ead0f9922f095cd267bdfb
  Stored in directory: /root/.cache/pip/wheels/8d/b3/aa/6d99de9f3841d7d3d40a60ea06e6d669e8e5012e6c8b947a57
Successfully built langdetect
Installing collected packages: langdetect
Successfully installed langdetect-1.0.8
In [ ]:
# Defining  a function for the detection of the various languages in the dataframe

from langdetect import detect
    
def fn_lan_detect(df):                                        
   try:                                                          
      return detect(df)                                      
   except:                                                       
      return 'no'                                                  

df_updt['Language'] = val.apply(fn_lan_detect)
/usr/local/lib/python3.6/dist-packages/ipykernel_launcher.py:11: SettingWithCopyWarning: 
A value is trying to be set on a copy of a slice from a DataFrame.
Try using .loc[row_indexer,col_indexer] = value instead

See the caveats in the documentation: https://pandas.pydata.org/pandas-docs/stable/user_guide/indexing.html#returning-a-view-versus-a-copy
  # This is added back by InteractiveShellApp.init_path()
In [ ]:
# Displaying the languages present in the dataframe with their respective number of record in the dataframe

df_updt["Language"].value_counts()
Out[ ]:
en    6678
de     369
af     187
no     102
it     100
fr      93
nl      70
sv      63
da      38
es      36
pl      30
ca      29
pt      19
cy      15
tl      15
sl      12
ro      11
sq       8
et       6
fi       5
id       5
hr       5
so       3
lv       2
sk       2
cs       2
lt       2
vi       1
hu       1
Name: Language, dtype: int64
In [ ]:
# Visualizing  the languages present in the dataframe with their respective number of record in the dataframe

x = df_updt["Language"].value_counts()
x=x.sort_index()
plt.figure(figsize=(10,6))
ax= sns.barplot(x.index, x.values, alpha=0.8)
plt.title("Distribution of text by language")
plt.ylabel('Number of records')
plt.xlabel('Language')
rects = ax.patches
labels = x.values
for rect, label in zip(rects, labels):
    height = rect.get_height()
    ax.text(rect.get_x() + rect.get_width()/2, height + 5, label, ha='center', va='bottom')

plt.show()
/usr/local/lib/python3.6/dist-packages/seaborn/_decorators.py:43: FutureWarning: Pass the following variables as keyword args: x, y. From version 0.12, the only valid positional argument will be `data`, and passing other arguments without an explicit keyword will result in an error or misinterpretation.
  FutureWarning
In [ ]:
import nltk
nltk.download('stopwords')
nltk.download('punkt')
nltk.download('averaged_perceptron_tagger')
nltk.download('wordnet')
[nltk_data] Downloading package stopwords to /root/nltk_data...
[nltk_data]   Unzipping corpora/stopwords.zip.
[nltk_data] Downloading package punkt to /root/nltk_data...
[nltk_data]   Unzipping tokenizers/punkt.zip.
[nltk_data] Downloading package averaged_perceptron_tagger to
[nltk_data]     /root/nltk_data...
[nltk_data]   Unzipping taggers/averaged_perceptron_tagger.zip.
[nltk_data] Downloading package wordnet to /root/nltk_data...
[nltk_data]   Unzipping corpora/wordnet.zip.
Out[ ]:
True
In [ ]:
from nltk.stem import WordNetLemmatizer
from nltk.corpus import wordnet, stopwords
stop = set(stopwords.words('english')) 
lemmatizer = WordNetLemmatizer()

# function to convert nltk tag to wordnet tag
def nltk_tag_to_wordnet_tag(nltk_tag):
    if nltk_tag.startswith('J'):
        return wordnet.ADJ
    elif nltk_tag.startswith('V'):
        return wordnet.VERB
    elif nltk_tag.startswith('N'):
        return wordnet.NOUN
    elif nltk_tag.startswith('R'):
        return wordnet.ADV
    else:          
        return None

def lemmatize_sentence(sentence):
    #tokenize the sentence and find the POS tag for each token
    nltk_tagged = nltk.pos_tag(nltk.word_tokenize(sentence))  
    #tuple of (token, wordnet_tag)
    wordnet_tagged = map(lambda x: (x[0], nltk_tag_to_wordnet_tag(x[1])), nltk_tagged)
    lemmatized_sentence = []
    for word, tag in wordnet_tagged:
        if tag is None:
            #if there is no available tag, append the token as is
            lemmatized_sentence.append(word)
        else:        
            #else use the tag to lemmatize the token
            lemmatized_sentence.append(lemmatizer.lemmatize(word, tag))
    return " ".join(lemmatized_sentence)
In [ ]:
temp =[]
for sentence in df_updt["New Description"]:
    sentence = sentence.lower()
    l_sentence = lemmatize_sentence(sentence)
    words = [word for word in l_sentence.split() if word not in stopwords.words('english')]
    temp.append(words)
    
In [ ]:
df_updt["Lemmatized clean"] = temp
/usr/local/lib/python3.6/dist-packages/ipykernel_launcher.py:1: SettingWithCopyWarning: 
A value is trying to be set on a copy of a slice from a DataFrame.
Try using .loc[row_indexer,col_indexer] = value instead

See the caveats in the documentation: https://pandas.pydata.org/pandas-docs/stable/user_guide/indexing.html#returning-a-view-versus-a-copy
  """Entry point for launching an IPython kernel.
In [ ]:
# Displaying the updated dataframe 

df_updt.head()
Out[ ]:
Short description Description Assignment group New Description Language Lemmatized clean
0 login issue -verified user details.(employee# & manager na... GRP_0 login issue verified user details employee man... en [login, issue, verify, user, detail, employee,...
1 outlook \r\n\r\nreceived from: hmjdrvpb.komuaywn@gmail... GRP_0 outlook received from hmjdrvpb komuaywn team m... en [outlook, receive, hmjdrvpb, komuaywn, team, m...
2 cant log in to vpn \r\n\r\nreceived from: eylqgodm.ybqkwiam@gmail... GRP_0 cannot log in to vpn received from eylqgodm yb... en [log, vpn, receive, eylqgodm, ybqkwiam, log, v...
3 unable to access hr_tool page unable to access hr_tool page GRP_0 unable to access hr tool page unable to access... en [unable, access, hr, tool, page, unable, acces...
4 skype error skype error GRP_0 skype error skype error no [skype, error, skype, error]
In [ ]:
#Checking the null values in the updated dataframe

df_updt.isnull().sum()
Out[ ]:
Short description    0
Description          0
Assignment group     0
New Description      0
Language             0
Lemmatized clean     0
dtype: int64
In [ ]:
from wordcloud import WordCloud

# Function for displaying the wordcloud

def wordcloud_grp(f, x):
    wordclouds_0=' '.join(map(str, f))

    wc = WordCloud(width=480, height=480, max_font_size=40, min_font_size=10, max_words=150).generate(wordclouds_0)
    plt.figure(figsize=(20,10))
    plt.imshow(wc, interpolation="bilinear")
    plt.axis("off")
    plt.title("Most common 50 words of {}".format(x))
    plt.margins(x=0, y=0)
    plt.show()
In [ ]:
# Assinging the index values of the target attribute ( Assignment group) in the ascending order 
 
value = df_updt['Assignment group'].value_counts().sort_values(ascending=False).index
value
Out[ ]:
Index(['GRP_0', 'GRP_8', 'GRP_24', 'GRP_12', 'GRP_9', 'GRP_2', 'GRP_19',
       'GRP_3', 'GRP_6', 'GRP_13', 'GRP_10', 'GRP_5', 'GRP_14', 'GRP_25',
       'GRP_33', 'GRP_4', 'GRP_29', 'GRP_18', 'GRP_16', 'GRP_31', 'GRP_7',
       'GRP_17', 'GRP_34', 'GRP_26', 'GRP_40', 'GRP_28', 'GRP_41', 'GRP_30',
       'GRP_15', 'GRP_42', 'GRP_20', 'GRP_45', 'GRP_1', 'GRP_22', 'GRP_11',
       'GRP_21', 'GRP_47', 'GRP_23', 'GRP_48', 'GRP_62', 'GRP_39', 'GRP_27',
       'GRP_37', 'GRP_60', 'GRP_36', 'GRP_44', 'GRP_50', 'GRP_53', 'GRP_65',
       'GRP_52', 'GRP_55', 'GRP_51', 'GRP_49', 'GRP_59', 'GRP_46', 'GRP_43',
       'GRP_66', 'GRP_32', 'GRP_58', 'GRP_63', 'GRP_68', 'GRP_38', 'GRP_56',
       'GRP_72', 'GRP_57', 'GRP_54', 'GRP_69', 'GRP_71', 'GRP_61', 'GRP_67',
       'GRP_35', 'GRP_64', 'GRP_73', 'GRP_70'],
      dtype='object')
In [ ]:
# Displaying the wordclouds ( representing top 50 commom words) for each group

for i in range(50):

    Grp = df_updt[df_updt['Assignment group'] == value[i]]
    Grp = Grp['Lemmatized clean']
    wordcloud_grp(Grp,value[i])
In [ ]:
# Randomly defining a value to maximum features in the dataframe

max_features = 10000
In [ ]:
from tensorflow.keras.preprocessing.text import Tokenizer

# Tokenization (separating a piece of text into smaller units)

tokenizer = Tokenizer(num_words=max_features, split=' ')
tokenizer.fit_on_texts(df_updt["New Description"].values)
In [ ]:
#Displaying the tokens in the dataframe

tokenizer.word_index
Out[ ]:
{'to': 1,
 'the': 2,
 'in': 3,
 'job': 4,
 'from': 5,
 'is': 6,
 'no': 7,
 'not': 8,
 'on': 9,
 'pany': 10,
 'i': 11,
 'and': 12,
 'for': 13,
 'tool': 14,
 'a': 15,
 's': 16,
 'at': 17,
 'received': 18,
 'please': 19,
 't': 20,
 'yes': 21,
 'na': 22,
 'password': 23,
 'scheduler': 24,
 'erp': 25,
 'of': 26,
 'it': 27,
 'failed': 28,
 'sid': 29,
 'access': 30,
 'user': 31,
 'unable': 32,
 'issue': 33,
 'reset': 34,
 'ticket': 35,
 'my': 36,
 'with': 37,
 'you': 38,
 'have': 39,
 'error': 40,
 'hostname': 41,
 'monitoring': 42,
 'can': 43,
 'e': 44,
 'am': 45,
 'are': 46,
 'email': 47,
 'outlook': 48,
 'be': 49,
 'account': 50,
 'working': 51,
 'site': 52,
 'we': 53,
 'that': 54,
 'f': 55,
 'help': 56,
 'when': 57,
 'as': 58,
 'need': 59,
 'system': 60,
 'circuit': 61,
 'id': 62,
 'power': 63,
 'name': 64,
 'login': 65,
 'network': 66,
 'an': 67,
 'but': 68,
 'vendor': 69,
 'was': 70,
 'has': 71,
 'c': 72,
 'et': 73,
 'x': 74,
 'or': 75,
 'update': 76,
 'if': 77,
 'd': 78,
 'by': 79,
 'down': 80,
 'new': 81,
 'server': 82,
 'backup': 83,
 'image': 84,
 'w': 85,
 'me': 86,
 'what': 87,
 'usa': 88,
 'engineering': 89,
 'all': 90,
 'crm': 91,
 'out': 92,
 'message': 93,
 'tele': 94,
 'cid': 95,
 'phone': 96,
 'see': 97,
 'vpn': 98,
 'event': 99,
 'outage': 100,
 'able': 101,
 'below': 102,
 'printer': 103,
 'skype': 104,
 'type': 105,
 'will': 106,
 'cannot': 107,
 'log': 108,
 'do': 109,
 'inside': 110,
 'team': 111,
 'pm': 112,
 'plant': 113,
 'does': 114,
 'number': 115,
 'your': 116,
 'up': 117,
 'pc': 118,
 'device': 119,
 'request': 120,
 'customer': 121,
 'since': 122,
 'open': 123,
 'get': 124,
 'time': 125,
 'mit': 126,
 'check': 127,
 'windows': 128,
 'locked': 129,
 'problem': 130,
 'microsoft': 131,
 'best': 132,
 'contact': 133,
 'order': 134,
 'collaboration': 135,
 'platform': 136,
 'm': 137,
 'sent': 138,
 'change': 139,
 'data': 140,
 'ip': 141,
 'tcp': 142,
 'software': 143,
 'manager': 144,
 'connection': 145,
 'connect': 146,
 'b': 147,
 'r': 148,
 'any': 149,
 'summary': 150,
 'been': 151,
 'maintenance': 152,
 'information': 153,
 'scheduled': 154,
 'sales': 155,
 'mailto': 156,
 'laptop': 157,
 'management': 158,
 'nicht': 159,
 'abended': 160,
 'call': 161,
 'hr': 162,
 'provider': 163,
 'asa': 164,
 'using': 165,
 'cert': 166,
 'notified': 167,
 'maint': 168,
 'internet': 169,
 'into': 170,
 'there': 171,
 'group': 172,
 'ng': 173,
 'production': 174,
 'attached': 175,
 'getting': 176,
 'png': 177,
 'us': 178,
 'our': 179,
 'eu': 180,
 'work': 181,
 'other': 182,
 'puter': 183,
 'file': 184,
 'report': 185,
 'screen': 186,
 'subject': 187,
 'office': 188,
 'now': 189,
 'start': 190,
 'language': 191,
 'available': 192,
 'unlock': 193,
 'after': 194,
 'ch': 195,
 'p': 196,
 'same': 197,
 'following': 198,
 'did': 199,
 'print': 200,
 'global': 201,
 'could': 202,
 'delivery': 203,
 'germany': 204,
 'also': 205,
 'business': 206,
 'service': 207,
 'via': 208,
 'create': 209,
 'users': 210,
 'remote': 211,
 'he': 212,
 'jpg': 213,
 'address': 214,
 'space': 215,
 'inc': 216,
 'add': 217,
 'explorer': 218,
 'uacyltoe': 219,
 'active': 220,
 'one': 221,
 'ms': 222,
 'portal': 223,
 'issues': 224,
 'so': 225,
 'browser': 226,
 'dear': 227,
 'src': 228,
 'dst': 229,
 'application': 230,
 'mail': 231,
 'only': 232,
 'client': 233,
 'die': 234,
 'inwarehouse': 235,
 'source': 236,
 'und': 237,
 'install': 238,
 'bitte': 239,
 're': 240,
 'probleme': 241,
 'inplant': 242,
 'needs': 243,
 'telephone': 244,
 'use': 245,
 'deny': 246,
 'view': 247,
 'acl': 248,
 'gsc': 249,
 'hxgaycze': 250,
 'outside': 251,
 'interface': 252,
 'status': 253,
 'emails': 254,
 'some': 255,
 'details': 256,
 'link': 257,
 'started': 258,
 'sep': 259,
 'port': 260,
 'mm': 261,
 'trying': 262,
 'would': 263,
 'code': 264,
 'additional': 265,
 'blocked': 266,
 'passwords': 267,
 'back': 268,
 'know': 269,
 'der': 270,
 'mobile': 271,
 'location': 272,
 'verified': 273,
 'folder': 274,
 'reporting': 275,
 'employee': 276,
 'these': 277,
 'ap': 278,
 'g': 279,
 'set': 280,
 'top': 281,
 'let': 282,
 'tried': 283,
 'provide': 284,
 'telephony': 285,
 'sw': 286,
 'note': 287,
 'host': 288,
 'cc': 289,
 'should': 290,
 'o': 291,
 'ist': 292,
 'n': 293,
 'nwfodmhc': 294,
 'exurcwkm': 295,
 'setup': 296,
 'equipment': 297,
 'dial': 298,
 'agent': 299,
 'required': 300,
 'over': 301,
 'cs': 302,
 'they': 303,
 'changed': 304,
 'like': 305,
 'disk': 306,
 'specify': 307,
 'having': 308,
 'slow': 309,
 'drive': 310,
 'still': 311,
 'again': 312,
 'app': 313,
 'connected': 314,
 'through': 315,
 'may': 316,
 'diagnostics': 317,
 'how': 318,
 'verizon': 319,
 'destination': 320,
 'files': 321,
 'support': 322,
 'center': 323,
 'ad': 324,
 'security': 325,
 'priority': 326,
 'possible': 327,
 'urgent': 328,
 'used': 329,
 'gr': 330,
 'u': 331,
 'list': 332,
 'aug': 333,
 'then': 334,
 'kindly': 335,
 'http': 336,
 'today': 337,
 'per': 338,
 'internal': 339,
 'gh': 340,
 'full': 341,
 'showing': 342,
 'process': 343,
 'notification': 344,
 'le': 345,
 'monitor': 346,
 'de': 347,
 'more': 348,
 'printing': 349,
 'enter': 350,
 'had': 351,
 'date': 352,
 'ne': 353,
 'running': 354,
 'try': 355,
 'excel': 356,
 'mii': 357,
 'find': 358,
 'page': 359,
 'en': 360,
 'total': 361,
 'morning': 362,
 'expense': 363,
 'mac': 364,
 'due': 365,
 'action': 366,
 'september': 367,
 'found': 368,
 'created': 369,
 'resolve': 370,
 'material': 371,
 'da': 372,
 'k': 373,
 'apac': 374,
 'india': 375,
 'august': 376,
 'pls': 377,
 'services': 378,
 'missing': 379,
 'being': 380,
 'just': 381,
 'exe': 382,
 'wifi': 383,
 'von': 384,
 'defekt': 385,
 'orders': 386,
 'alerts': 387,
 'very': 388,
 'freundlichen': 389,
 'send': 390,
 'volume': 391,
 'document': 392,
 'count': 393,
 'got': 394,
 'hana': 395,
 'last': 396,
 'consumed': 397,
 'ticketing': 398,
 'auf': 399,
 'vip': 400,
 'good': 401,
 'attachment': 402,
 'agents': 403,
 'traffic': 404,
 'ess': 405,
 'run': 406,
 'october': 407,
 'content': 408,
 'domain': 409,
 'dell': 410,
 'label': 411,
 'iphone': 412,
 'hallo': 413,
 'plete': 414,
 'advise': 415,
 'look': 416,
 'events': 417,
 'problems': 418,
 'h': 419,
 'meeting': 420,
 'ich': 421,
 'l': 422,
 'logon': 423,
 'before': 424,
 'old': 425,
 'updated': 426,
 'installation': 427,
 'version': 428,
 'she': 429,
 'prod': 430,
 'wrong': 431,
 'audio': 432,
 'resolved': 433,
 'fix': 434,
 'receive': 435,
 'den': 436,
 'about': 437,
 'form': 438,
 'confirmed': 439,
 'net': 440,
 'query': 441,
 'her': 442,
 'kann': 443,
 'drucker': 444,
 'bei': 445,
 'correct': 446,
 'payroll': 447,
 'make': 448,
 'model': 449,
 'pleted': 450,
 'sign': 451,
 'click': 452,
 'pcap': 453,
 'tools': 454,
 'ie': 455,
 'external': 456,
 'driver': 457,
 'item': 458,
 'distributor': 459,
 'their': 460,
 'why': 461,
 'warning': 462,
 'mitteilung': 463,
 'warehouse': 464,
 'es': 465,
 'incident': 466,
 'related': 467,
 'local': 468,
 'installed': 469,
 'multiple': 470,
 'im': 471,
 'programdnty': 472,
 'submit': 473,
 'search': 474,
 'online': 475,
 'opening': 476,
 'where': 477,
 'diese': 478,
 'etc': 479,
 'were': 480,
 'hub': 481,
 'shows': 482,
 'too': 483,
 'purchasing': 484,
 'web': 485,
 'reports': 486,
 'two': 487,
 'automatically': 488,
 'accounts': 489,
 'po': 490,
 'times': 491,
 'df': 492,
 'supply': 493,
 'screenshot': 494,
 'because': 495,
 'switch': 496,
 'response': 497,
 'product': 498,
 'go': 499,
 'ing': 500,
 'show': 501,
 'display': 502,
 'ws': 503,
 'dn': 504,
 'sto': 505,
 'plm': 506,
 'mails': 507,
 'them': 508,
 'than': 509,
 'checked': 510,
 'rechner': 511,
 'ewew': 512,
 'kind': 513,
 'cold': 514,
 'select': 515,
 'field': 516,
 'line': 517,
 'pdf': 518,
 'day': 519,
 'approved': 520,
 'home': 521,
 'called': 522,
 'sir': 523,
 'want': 524,
 'exchange': 525,
 'receiving': 526,
 'admin': 527,
 'transaction': 528,
 'fe': 529,
 'questions': 530,
 'blank': 531,
 'finance': 532,
 'denied': 533,
 'certificate': 534,
 'fine': 535,
 'sie': 536,
 'default': 537,
 'off': 538,
 'aerp': 539,
 'calls': 540,
 'documents': 541,
 'ex': 542,
 'load': 543,
 'sync': 544,
 'funktioniert': 545,
 'save': 546,
 'arc': 547,
 'impact': 548,
 'review': 549,
 'incidents': 550,
 'das': 551,
 'z': 552,
 'assist': 553,
 'don': 554,
 'desktop': 555,
 'download': 556,
 'scan': 557,
 'many': 558,
 'applications': 559,
 'jul': 560,
 'another': 561,
 'wireless': 562,
 'activation': 563,
 'needed': 564,
 'added': 565,
 'stock': 566,
 'changes': 567,
 'detail': 568,
 'price': 569,
 'media': 570,
 'vid': 571,
 'says': 572,
 'th': 573,
 'doesn': 574,
 'during': 575,
 'lean': 576,
 'longer': 577,
 'days': 578,
 'netweaver': 579,
 'bex': 580,
 'analysis': 581,
 'fw': 582,
 'bkwin': 583,
 'attach': 584,
 'bobj': 585,
 'shot': 586,
 'its': 587,
 'few': 588,
 'every': 589,
 'friday': 590,
 'under': 591,
 'even': 592,
 'inbound': 593,
 'delete': 594,
 'south': 595,
 'handling': 596,
 'caller': 597,
 'personal': 598,
 'training': 599,
 'chain': 600,
 'mehr': 601,
 'tax': 602,
 'free': 603,
 'teamviewer': 604,
 'java': 605,
 'take': 606,
 'cost': 607,
 'responding': 608,
 'currently': 609,
 'assign': 610,
 'pp': 611,
 'next': 612,
 'monday': 613,
 'um': 614,
 'who': 615,
 'desk': 616,
 'explicit': 617,
 'correctly': 618,
 'further': 619,
 'already': 620,
 'hrp': 621,
 'interaction': 622,
 'co': 623,
 'oder': 624,
 'rule': 625,
 'loading': 626,
 'end': 627,
 'sich': 628,
 'netch': 629,
 'copy': 630,
 'dsw': 631,
 'systems': 632,
 'activity': 633,
 'processing': 634,
 'gb': 635,
 'website': 636,
 'hard': 637,
 'pl': 638,
 'dc': 639,
 'give': 640,
 'ic': 641,
 'going': 642,
 'servers': 643,
 'upgrade': 644,
 'sinkhole': 645,
 'expired': 646,
 'gso': 647,
 'several': 648,
 'both': 649,
 'well': 650,
 'options': 651,
 'guest': 652,
 'threshold': 653,
 'rtr': 654,
 'sure': 655,
 'outbound': 656,
 'refer': 657,
 'workflow': 658,
 'lock': 659,
 'post': 660,
 'person': 661,
 'alert': 662,
 'week': 663,
 'items': 664,
 'sartlgeo': 665,
 'yesterday': 666,
 'done': 667,
 'either': 668,
 'inspector': 669,
 'assigned': 670,
 'daily': 671,
 'incorrect': 672,
 'attendance': 673,
 'without': 674,
 'deleted': 675,
 'someone': 676,
 'updating': 677,
 'floor': 678,
 'win': 679,
 'ascii': 680,
 'hex': 681,
 've': 682,
 'www': 683,
 'remove': 684,
 'output': 685,
 'failure': 686,
 'approval': 687,
 'primary': 688,
 'here': 689,
 'unlocked': 690,
 'settings': 691,
 'pr': 692,
 'close': 693,
 'shared': 694,
 'database': 695,
 'zugriff': 696,
 'bk': 697,
 'ab': 698,
 'drawings': 699,
 'partner': 700,
 'bkbackup': 701,
 'lhqksbdx': 702,
 'located': 703,
 'shop': 704,
 'werden': 705,
 'requested': 706,
 'project': 707,
 'hotf': 708,
 'packet': 709,
 'duration': 710,
 'hp': 711,
 'current': 712,
 'first': 713,
 'description': 714,
 'seems': 715,
 'amerirtca': 716,
 'quote': 717,
 'organization': 718,
 'durch': 719,
 'each': 720,
 'ac': 721,
 'hours': 722,
 'works': 723,
 'org': 724,
 'until': 725,
 'engineer': 726,
 'munication': 727,
 'keep': 728,
 'calling': 729,
 'calendar': 730,
 'pcs': 731,
 'logging': 732,
 'tab': 733,
 'immediately': 734,
 'investigate': 735,
 'license': 736,
 'area': 737,
 'dev': 738,
 'condition': 739,
 'j': 740,
 'correlation': 741,
 'dynamics': 742,
 'different': 743,
 'directory': 744,
 'word': 745,
 'went': 746,
 'seeing': 747,
 'example': 748,
 'connecting': 749,
 'indicate': 750,
 'occurrence': 751,
 'average': 752,
 'etime': 753,
 'lan': 754,
 'stopped': 755,
 'transfer': 756,
 'fail': 757,
 'passwort': 758,
 'future': 759,
 'supervisor': 760,
 'nach': 761,
 'renew': 762,
 'month': 763,
 'above': 764,
 'restart': 765,
 'however': 766,
 'wel': 767,
 'reason': 768,
 'sincerely': 769,
 'authorized': 770,
 'soc': 771,
 'username': 772,
 'sound': 773,
 'st': 774,
 'allow': 775,
 'dd': 776,
 'pping': 777,
 'wit': 778,
 'teams': 779,
 'administrator': 780,
 'importance': 781,
 'customers': 782,
 'netbios': 783,
 'advised': 784,
 'value': 785,
 'db': 786,
 'sql': 787,
 'employees': 788,
 'once': 789,
 'est': 790,
 'v': 791,
 'rxoynvgi': 792,
 'ntgdsehl': 793,
 'snp': 794,
 'heu': 795,
 'regen': 796,
 'samples': 797,
 'israel': 798,
 'malware': 799,
 'flags': 800,
 'syn': 801,
 'regarding': 802,
 'option': 803,
 'disconnected': 804,
 'approve': 805,
 'node': 806,
 'enable': 807,
 'appears': 808,
 'ping': 809,
 'tuesday': 810,
 'bit': 811,
 'right': 812,
 'wednesday': 813,
 'entered': 814,
 'relay': 815,
 'escalation': 816,
 'result': 817,
 'ef': 818,
 'errors': 819,
 'card': 820,
 'soon': 821,
 'configuration': 822,
 'dp': 823,
 'attachments': 824,
 'batch': 825,
 'launch': 826,
 'ee': 827,
 'dhcpd': 828,
 'dhcpack': 829,
 'eth': 830,
 'lease': 831,
 'udp': 832,
 'confirm': 833,
 'case': 834,
 'provided': 835,
 'danke': 836,
 'financial': 837,
 'handle': 838,
 'technical': 839,
 'gmbh': 840,
 'android': 841,
 'cvss': 842,
 'protocol': 843,
 'infected': 844,
 'purposes': 845,
 'critical': 846,
 'keeps': 847,
 'shown': 848,
 'needful': 849,
 'mentioned': 850,
 'disabled': 851,
 'box': 852,
 'tracker': 853,
 'read': 854,
 'distribution': 855,
 'asking': 856,
 'reference': 857,
 'spam': 858,
 'rakthyesh': 859,
 'corresponding': 860,
 'devices': 861,
 'share': 862,
 'method': 863,
 'reply': 864,
 'text': 865,
 'between': 866,
 'balancing': 867,
 'effective': 868,
 'pricing': 869,
 'wu': 870,
 'ok': 871,
 'departments': 872,
 'solve': 873,
 'keine': 874,
 'reboot': 875,
 'recently': 876,
 'mailbox': 877,
 'drivers': 878,
 'deployment': 879,
 'lhqsm': 880,
 'icmp': 881,
 'lost': 882,
 'qa': 883,
 'profile': 884,
 'cell': 885,
 'sr': 886,
 'discount': 887,
 'fy': 888,
 'filesys': 889,
 'facing': 890,
 'wenn': 891,
 'accept': 892,
 'generating': 893,
 'jobs': 894,
 'window': 895,
 'thursday': 896,
 'won': 897,
 'dmvpn': 898,
 'minutes': 899,
 'station': 900,
 'valid': 901,
 'german': 902,
 'changing': 903,
 'battery': 904,
 'vkzwafuh': 905,
 'tcjnuswg': 906,
 'firewall': 907,
 'anymore': 908,
 'release': 909,
 'fixed': 910,
 'alternate': 911,
 'manually': 912,
 'sending': 913,
 'owned': 914,
 'scanner': 915,
 'em': 916,
 'os': 917,
 'hxgayczeing': 918,
 'credentials': 919,
 'ein': 920,
 'control': 921,
 'bw': 922,
 'boot': 923,
 'symantec': 924,
 'forward': 925,
 'somet': 926,
 'ce': 927,
 'latitude': 928,
 'vlan': 929,
 'concerns': 930,
 'php': 931,
 'delegating': 932,
 'medium': 933,
 'session': 934,
 'button': 935,
 'printed': 936,
 'drawing': 937,
 'point': 938,
 'hq': 939,
 'billing': 940,
 'ea': 941,
 'long': 942,
 'dns': 943,
 'mpls': 944,
 'must': 945,
 'describe': 946,
 'turn': 947,
 'dat': 948,
 'rpc': 949,
 'directionality': 950,
 'scwx': 951,
 'sherlock': 952,
 'sle': 953,
 'instances': 954,
 'upload': 955,
 'tablet': 956,
 'made': 957,
 'wy': 958,
 'disclaimer': 959,
 'past': 960,
 'records': 961,
 'temporarily': 962,
 'size': 963,
 'tag': 964,
 'moved': 965,
 'url': 966,
 'dwfiykeo': 967,
 'argtxmvcumar': 968,
 'q': 969,
 'rth': 970,
 'english': 971,
 'key': 972,
 'er': 973,
 'creating': 974,
 'wird': 975,
 'room': 976,
 'directly': 977,
 'sind': 978,
 'performance': 979,
 'hear': 980,
 'asset': 981,
 'utc': 982,
 'score': 983,
 'differently': 984,
 'escalating': 985,
 'meetings': 986,
 'non': 987,
 'part': 988,
 'basis': 989,
 'null': 990,
 'starting': 991,
 'msd': 992,
 'detected': 993,
 'mfg': 994,
 'rerouted': 995,
 'zu': 996,
 'function': 997,
 'jionmpsf': 998,
 'wnkpzcmv': 999,
 'affected': 1000,
 ...}
In [ ]:
# Copying the updated dataframe into another dataframe for further processing 

df_to_process = df_updt.copy()
In [ ]:
#Displaying the information regarding the copied dataframe

df_to_process.info()
<class 'pandas.core.frame.DataFrame'>
Int64Index: 7909 entries, 0 to 8499
Data columns (total 6 columns):
 #   Column             Non-Null Count  Dtype 
---  ------             --------------  ----- 
 0   Short description  7909 non-null   object
 1   Description        7909 non-null   object
 2   Assignment group   7909 non-null   object
 3   New Description    7909 non-null   object
 4   Language           7909 non-null   object
 5   Lemmatized clean   7909 non-null   object
dtypes: object(6)
memory usage: 752.5+ KB
In [ ]:
#Dropping the attributes like "Short description", "Description", "Language" as they do not add any value in further processing

df_to_process.drop(["Short description", "Description", "Language"],axis=1,inplace=True)
In [ ]:
#Displaying the top 5 rows of the dataframe 

df_to_process.head(5)
Out[ ]:
Assignment group New Description Lemmatized clean
0 GRP_0 login issue verified user details employee man... [login, issue, verify, user, detail, employee,...
1 GRP_0 outlook received from hmjdrvpb komuaywn team m... [outlook, receive, hmjdrvpb, komuaywn, team, m...
2 GRP_0 cannot log in to vpn received from eylqgodm yb... [log, vpn, receive, eylqgodm, ybqkwiam, log, v...
3 GRP_0 unable to access hr tool page unable to access... [unable, access, hr, tool, page, unable, acces...
4 GRP_0 skype error skype error [skype, error, skype, error]
In [ ]:
# We will use applymap() as it works element-wise on a DataFrame, whereas apply() works on a row / column basis of a DataFrame

df_to_process1 = df_to_process.applymap(str)
In [ ]:
# Adding Word count and Description Length

df_to_process1['clean_review_len'] =df_to_process1['New Description'].astype(str).apply(len)
df_to_process1['clean_word_count'] = df_to_process1['New Description'].apply(lambda x: len(str(x).split()))
In [ ]:
df_to_process1.head()
Out[ ]:
Assignment group New Description Lemmatized clean clean_review_len clean_word_count
0 GRP_0 login issue verified user details employee man... ['login', 'issue', 'verify', 'user', 'detail',... 200 35
1 GRP_0 outlook received from hmjdrvpb komuaywn team m... ['outlook', 'receive', 'hmjdrvpb', 'komuaywn',... 167 28
2 GRP_0 cannot log in to vpn received from eylqgodm yb... ['log', 'vpn', 'receive', 'eylqgodm', 'ybqkwia... 80 16
3 GRP_0 unable to access hr tool page unable to access... ['unable', 'access', 'hr', 'tool', 'page', 'un... 59 12
4 GRP_0 skype error skype error ['skype', 'error', 'skype', 'error'] 23 4
In [ ]:
# Visualising Word Count Distribution for Description

df_to_process1['clean_word_count'].plot(
    x='word_count',
    y='count')
Out[ ]:
<matplotlib.axes._subplots.AxesSubplot at 0x7ffa3dbc7940>
In [ ]:
# Visualising Description Length Distribution
df_to_process1['clean_review_len'].plot(
    x='review length',
    y='count')
Out[ ]:
<matplotlib.axes._subplots.AxesSubplot at 0x7ffa3d8a6b70>
In [ ]:
# Displaying The distribution of top unigrams before removing stop words for New Description

from sklearn.feature_extraction.text import CountVectorizer


def get_top_n_words(corpus, n=None):
    vec = CountVectorizer().fit(corpus)
    bag_of_words = vec.transform(corpus)
    sum_words = bag_of_words.sum(axis=0) 
    words_freq = [(word, sum_words[0, idx]) for word, idx in vec.vocabulary_.items()]
    words_freq =sorted(words_freq, key = lambda x: x[1], reverse=True)
    return words_freq[:n]



common_words = get_top_n_words(df_to_process1['New Description'], 20)
for word, freq in common_words:
    print(word, freq)
to 8248
the 6856
in 5155
job 4952
from 3545
is 3526
no 2991
not 2948
on 2935
pany 2755
and 2687
for 2626
tool 2611
at 2466
received 2363
please 2181
yes 2027
na 2022
password 1950
scheduler 1888
In [ ]:
# Displaying The distribution of top unigrams after removing stop words for New Description

def get_top_n_words(corpus, range=(1,1), n=None):
    vec = CountVectorizer(ngram_range=range, stop_words = 'english').fit(corpus)
    bag_of_words = vec.transform(corpus)
    sum_words = bag_of_words.sum(axis=0) 
    words_freq = [(word, sum_words[0, idx]) for word, idx in vec.vocabulary_.items()]
    words_freq =sorted(words_freq, key = lambda x: x[1], reverse=True)
    return words_freq[:n]


common_words = get_top_n_words(df_to_process1['New Description'], (1,1),20)
for word, freq in common_words:
    print(word, freq)
job 4952
pany 2755
tool 2611
received 2363
yes 2027
na 2022
password 1950
scheduler 1888
erp 1852
failed 1695
sid 1440
access 1413
user 1382
unable 1281
issue 1242
reset 1209
ticket 1196
error 983
hostname 981
monitoring 976
In [ ]:
#Displaying The distribution of top bigrams after removing stop words for New Description

common_words = get_top_n_words(df_to_process1['New Description'], (2,2),20)
for word, freq in common_words:
    print(word, freq)
job scheduler 1888
failed job 1574
yes na 1570
job job 1240
monitoring tool 967
tool pany 953
received monitoring 939
job failed 920
scheduler received 783
pany job 765
password reset 488
cid image 478
backup circuit 441
engineering tool 409
erp sid 357
collaboration platform 338
tele vendor 325
abended job 300
ticket update 294
na pany 290
In [ ]:
#Displaying The distribution of top trigrams after removing stop words for New Description

common_words = get_top_n_words(df_to_process1['New Description'], (3,3) ,20)
for word, freq in common_words:
    print(word, freq)
failed job scheduler 1574
received monitoring tool 939
monitoring tool pany 939
job job failed 918
job failed job 918
job scheduler received 783
scheduler received monitoring 783
tool pany job 765
pany job job 454
job job scheduler 300
abended job job 298
yes na pany 285
na yes na 285
cid image png 270
password management tool 255
backup circuit yes 242
yes yes na 231
cid image jpg 208
src inside dst 185
access group acl 185
In [ ]:
def wordTokenizer(dataframe):
    tokenizer = Tokenizer(num_words=numWords,filters='!"#$%&()*+,-./:;<=>?@[\\]^_`{|}~\t\n',lower=True,split=' ', char_level=False)
    tokenizer.fit_on_texts(dataframe)
    dataframe = tokenizer.texts_to_sequences(dataframe)
    return tokenizer,dataframe
    
In [ ]:
from sklearn import preprocessing 
  
label_encoder = preprocessing.LabelEncoder() 
  
df_to_process['Assignment group ID']= label_encoder.fit_transform(df_to_process['Assignment group']) 
df_to_process['Assignment group ID'].unique()
Out[ ]:
array([ 0,  1, 23, 34, 45, 56, 67, 72, 73,  2,  3,  4,  5,  6,  7,  8,  9,
       10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 24, 25, 27, 28,
       29, 30, 31, 32, 33, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 46, 47,
       48, 49, 50, 51, 52, 53, 54, 55, 57, 58, 26, 59, 60, 61, 62, 63, 64,
       65, 66, 68, 69, 70, 71])
In [ ]:
label_encoded_dict = dict(zip(df_to_process1['Assignment group'].unique(), df_to_process['Assignment group ID'].unique()))
In [ ]:
from tensorflow.keras.preprocessing.sequence import pad_sequences
maxlen = 150
numWords = 9000
tokenizer,X = wordTokenizer(df_to_process['New Description'])
y = np.asarray(df_to_process['Assignment group'])
X = pad_sequences(X, maxlen = maxlen)
In [ ]:
# For BoW we are using CountVectorizer for creating Document Vectors
from sklearn.feature_extraction.text import CountVectorizer

CV = CountVectorizer(max_features = 2000)

X_BoW = CV.fit_transform(df_to_process['New Description']).toarray()
y = df_to_process['Assignment group ID']
print("Shape of Input Feature :",np.shape(X))
print("Shape of Target Feature :",np.shape(y))
Shape of Input Feature : (7909, 150)
Shape of Target Feature : (7909,)
In [ ]:
# Splitting Train Test 
from sklearn.model_selection import train_test_split

train_x, test_x, train_y, test_y = train_test_split(X_BoW, y, test_size=0.3, random_state = 5)
In [ ]:
from sklearn.metrics import accuracy_score, f1_score

acc_score = accuracy_score(test_y, y_pred)
print("SVC-Linear Score for unsampled data is ", acc_score)

f_sc = f1_score(test_y, y_pred, average='weighted', labels=np.unique(y_pred))
print("SVC F1 Score for unsampled data is ", f_sc)
SVM-Linear Score for BoW Model is  0.627897176569743
SVM F1 Score for BoW Model is  0.6124185889559783
In [ ]:
maxlen = 300
numWords = 9000
tokenizer,X = wordTokenizer(df_to_process1['New Description'])
X = pad_sequences(X, maxlen = maxlen)
In [ ]:
y = df_to_process['Assignment group ID']
In [ ]:
X_train, X_test, y_train, y_test = train_test_split(X, y, test_size=0.3, random_state=1)
In [ ]:
X_train.shape,X_test.shape
Out[ ]:
((5536, 300), (2373, 300))
In [ ]:
y_train.shape, y_test.shape
Out[ ]:
((5536,), (2373,))
In [ ]:
vocab_size = len(tokenizer.word_index) + 1
In [ ]:
num_class = len(np.unique(df_to_process['Assignment group ID'].values))
In [ ]:
from keras.utils import to_categorical
In [ ]:
import keras 

from keras.preprocessing.text import Tokenizer

from keras.models import Sequential
from keras.layers import Dense
from keras.preprocessing.sequence import pad_sequences
from keras.layers import Input, Dense, Dropout, Embedding, LSTM, Flatten
from keras.models import Model
from keras.utils import to_categorical
from keras.callbacks import ModelCheckpoint
import seaborn as sns
import matplotlib.pyplot as plt
from sklearn.model_selection import train_test_split
from sklearn.metrics import accuracy_score
In [ ]:
inputs = Input(shape=(maxlen, ))
embedding_layer = Embedding(vocab_size,
                            128,
                            input_length=maxlen)(inputs)

x = LSTM(64)(embedding_layer)
x = Dense(32, activation='relu')(x)
predictions = Dense(num_class, activation='softmax')(x)
model = Model(inputs=[inputs], outputs=predictions)
model.compile(optimizer='adam',
              loss='categorical_crossentropy',
              metrics=['acc'])

model.summary()
filepath="weights.hdf5"
checkpointer = ModelCheckpoint(filepath, monitor='val_acc', verbose=1, save_best_only=True, mode='max')
history = model.fit([X_train], batch_size=64, y=to_categorical(y_train), verbose=1, validation_split=0.3, 
          shuffle=True, epochs=10, callbacks=[checkpointer])
Model: "functional_1"
_________________________________________________________________
Layer (type)                 Output Shape              Param #   
=================================================================
input_1 (InputLayer)         [(None, 300)]             0         
_________________________________________________________________
embedding (Embedding)        (None, 300, 128)          1969792   
_________________________________________________________________
lstm (LSTM)                  (None, 64)                49408     
_________________________________________________________________
dense (Dense)                (None, 32)                2080      
_________________________________________________________________
dense_1 (Dense)              (None, 74)                2442      
=================================================================
Total params: 2,023,722
Trainable params: 2,023,722
Non-trainable params: 0
_________________________________________________________________
Epoch 1/10
61/61 [==============================] - ETA: 0s - loss: 3.2826 - acc: 0.4199
Epoch 00001: val_acc improved from -inf to 0.42685, saving model to weights.hdf5
61/61 [==============================] - 18s 292ms/step - loss: 3.2826 - acc: 0.4199 - val_loss: 2.7661 - val_acc: 0.4269
Epoch 2/10
61/61 [==============================] - ETA: 0s - loss: 2.5465 - acc: 0.4606
Epoch 00002: val_acc improved from 0.42685 to 0.49970, saving model to weights.hdf5
61/61 [==============================] - 17s 286ms/step - loss: 2.5465 - acc: 0.4606 - val_loss: 2.4359 - val_acc: 0.4997
Epoch 3/10
61/61 [==============================] - ETA: 0s - loss: 2.1872 - acc: 0.5079
Epoch 00003: val_acc did not improve from 0.49970
61/61 [==============================] - 17s 285ms/step - loss: 2.1872 - acc: 0.5079 - val_loss: 2.3036 - val_acc: 0.4840
Epoch 4/10
61/61 [==============================] - ETA: 0s - loss: 1.9727 - acc: 0.5236
Epoch 00004: val_acc improved from 0.49970 to 0.51716, saving model to weights.hdf5
61/61 [==============================] - 18s 287ms/step - loss: 1.9727 - acc: 0.5236 - val_loss: 2.1933 - val_acc: 0.5172
Epoch 5/10
61/61 [==============================] - ETA: 0s - loss: 1.7861 - acc: 0.5680
Epoch 00005: val_acc did not improve from 0.51716
61/61 [==============================] - 18s 287ms/step - loss: 1.7861 - acc: 0.5680 - val_loss: 2.1780 - val_acc: 0.4943
Epoch 6/10
61/61 [==============================] - ETA: 0s - loss: 1.6341 - acc: 0.5791
Epoch 00006: val_acc did not improve from 0.51716
61/61 [==============================] - 18s 303ms/step - loss: 1.6341 - acc: 0.5791 - val_loss: 2.2027 - val_acc: 0.5148
Epoch 7/10
61/61 [==============================] - ETA: 0s - loss: 1.5086 - acc: 0.6103
Epoch 00007: val_acc did not improve from 0.51716
61/61 [==============================] - 22s 363ms/step - loss: 1.5086 - acc: 0.6103 - val_loss: 2.2013 - val_acc: 0.5135
Epoch 8/10
61/61 [==============================] - ETA: 0s - loss: 1.3614 - acc: 0.6532
Epoch 00008: val_acc improved from 0.51716 to 0.52137, saving model to weights.hdf5
61/61 [==============================] - 18s 289ms/step - loss: 1.3614 - acc: 0.6532 - val_loss: 2.2869 - val_acc: 0.5214
Epoch 9/10
61/61 [==============================] - ETA: 0s - loss: 1.2636 - acc: 0.6764
Epoch 00009: val_acc did not improve from 0.52137
61/61 [==============================] - 18s 287ms/step - loss: 1.2636 - acc: 0.6764 - val_loss: 2.3029 - val_acc: 0.5214
Epoch 10/10
61/61 [==============================] - ETA: 0s - loss: 1.1312 - acc: 0.7030
Epoch 00010: val_acc improved from 0.52137 to 0.52438, saving model to weights.hdf5
61/61 [==============================] - 18s 288ms/step - loss: 1.1312 - acc: 0.7030 - val_loss: 2.4192 - val_acc: 0.5244
In [ ]:
predicted = model.predict(X_test)
predicted = np.argmax(predicted, axis=1)
accuracy_score(y_test, predicted)
Out[ ]:
0.5663716814159292
In [ ]:
df_to_process.head()
Out[ ]:
Assignment group New Description Lemmatized clean Assignment group ID
0 GRP_0 login issue verified user details employee man... [login, issue, verify, user, detail, employee,... 0
1 GRP_0 outlook received from hmjdrvpb komuaywn team m... [outlook, receive, hmjdrvpb, komuaywn, team, m... 0
2 GRP_0 cannot log in to vpn received from eylqgodm yb... [log, vpn, receive, eylqgodm, ybqkwiam, log, v... 0
3 GRP_0 unable to access hr tool page unable to access... [unable, access, hr, tool, page, unable, acces... 0
4 GRP_0 skype error skype error [skype, error, skype, error] 0
In [ ]:
df4=df_to_process
In [ ]:
df6 =df4[df4['Assignment group'] != 'GRP_0']
In [ ]:
df6.head()
Out[ ]:
Assignment group New Description Lemmatized clean Assignment group ID
6 GRP_1 event critical hostname pany the value of moun... [event, critical, hostname, pany, value, mount... 1
17 GRP_3 when undocking pc screen will not e back when ... [undocking, pc, screen, e, back, undocking, pc... 23
32 GRP_4 duplication of network address received from k... [duplication, network, address, receive, kxsce... 34
43 GRP_5 please reroute jobs on printer to printer issu... [please, reroute, job, printer, printer, issue... 45
47 GRP_6 job job failed in job scheduler at received fr... [job, job, fail, job, scheduler, receive, moni... 56
In [ ]:
df5 =df4[df4['Assignment group'] == 'GRP_0']
In [ ]:
df5.head()
Out[ ]:
Assignment group New Description Lemmatized clean Assignment group ID
0 GRP_0 login issue verified user details employee man... [login, issue, verify, user, detail, employee,... 0
1 GRP_0 outlook received from hmjdrvpb komuaywn team m... [outlook, receive, hmjdrvpb, komuaywn, team, m... 0
2 GRP_0 cannot log in to vpn received from eylqgodm yb... [log, vpn, receive, eylqgodm, ybqkwiam, log, v... 0
3 GRP_0 unable to access hr tool page unable to access... [unable, access, hr, tool, page, unable, acces... 0
4 GRP_0 skype error skype error [skype, error, skype, error] 0
In [ ]:
df5.isnull().sum()
Out[ ]:
Assignment group       0
New Description        0
Lemmatized clean       0
Assignment group ID    0
dtype: int64
In [ ]:
df5.shape
Out[ ]:
(3429, 4)
In [ ]:
from gensim.models import Word2Vec
from sklearn.cluster import KMeans
from sklearn import cluster 
from sklearn import metrics
from sklearn.decomposition import PCA
from scipy.cluster import hierarchy
from sklearn.cluster import AgglomerativeClustering
In [ ]:
m=Word2Vec(df5["New Description"],size=200,min_count=1,sg=1)
def vectorizer(sent,m):
    vec=[]
    numw=0
    for w in sent:
        try:
            if numw==0:
                vec=m[w]
            else:
                vec=np.add(vec,m[w])
            numw+=1
        except:
            pass

        return np.asarray(vec)/numw
l=[]
for i in df5["New Description"]:
    l.append(vectorizer(i,m))
X=np.array(l)
In [ ]:
import matplotlib.pyplot as plt
wcss=[]
for i in range(1,10):
    kmeans=KMeans(n_clusters=i,init='k-means++',random_state=42)
    kmeans.fit(X)
    wcss.append(kmeans.inertia_)
plt.plot(range(1,10),wcss)
plt.title('The Elbow Method')
plt.xlabel('Number of clusters')
plt.ylabel('WCSS')
plt.show()
In [ ]:
n_clusters=7
clf=KMeans(n_clusters=n_clusters, max_iter=100,init='k-means++',n_init=1)
labels=clf.fit_predict(X)
print(labels)
for index, sen in enumerate(df5['New Description']):
    print(str(labels[index])+":"+str(sen))
[3 1 6 ... 2 3 5]
3:login issue verified user details employee manager name checked the user name in ad and reset the password advised the user to login and check caller confirmed that he was able to login issue resolved
1:outlook received from hmjdrvpb komuaywn team my meetings skype meetings etc are not appearing in my outlook calendar can somebody please advise how to correct t s kind
6:cannot log in to vpn received from eylqgodm ybqkwiam i cannot log on to vpn best
0:unable to access hr tool page unable to access hr tool page
4:skype error skype error
0:unable to log in to engineering tool and skype unable to log in to engineering tool and skype
3:ticket no employment status new non employee enter user s name ticket no employment status new non employee enter user s name
0:unable to disable add ins on outlook unable to disable add ins on outlook
3:ticket update on inplant ticket update on inplant
1:engineering tool says not connected and unable to submit reports engineering tool says not connected and unable to submit reports
2:hr tool site not loading page correctly hr tool site not loading page correctly
0:unable to login to hr tool to sgxqsuojr xwbesorf cards unable to login to hr tool to sgxqsuojr xwbesorf cards
0:user wants to reset the password user wants to reset the password
0:unable to open payslips unable to open payslips
3:ticket update on inplant ticket update on inplant
0:unable to login to pany vpn received from xyz pany i am unable to login to pany vpn website trying to open a new session using the below link but not able to get through pls help urgently as we are working from home tomorrow due to month end closing
1:erp sid account locked erp sid account locked
0:unable to sign into vpn unable to sign into vpn
0:unable to check payslips unable to check payslips
5:vpn issue received from ugephfta hrbqkvij helpdesk i am not able to connect vpn from home office couple f hours ago i was connected now it is not working anymore getting a message that my session expired but if i click on the link not ng happens cid image jpg daa fbe need help with your dynamics crm click here chat with a live agent regarding your dynamics crm questions now click here best
0:unable to connect to vpn unable to connect to vpn
0:user called for vendor phone number user called for vendor phone number
5:vpn not working received from dceoufyz saufqkmd i m not being able to connect to pany network through the vpn pls check cc sir i am not being able to upload as a result of no pany network
1:erp sid password reset erp sid password reset
0:unable to login to hr tool to check payslips unable to login to hr tool to check payslips
1:account locked out account locked out
0:unable to login to hr tool unable to login to hr tool
0:unable to log in to erp sid unable to log in to erp sid
2:password reset for collaboration platform password reset for collaboration platform
4:reset users please reset users password client id username xyz
1:ess password reset ess password reset
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3:ticket no employment status new non employee ticket no employment status new non employee
1:erp sid account unlock and password reset erp sid account unlock and password reset
0:unable to resolve ticket no assigned to self the status button is dierppearing after a few seconds
1:installing engineering tool need to install engineering tool on the pc
6:call for ecwtrjnq jpecxuty call for ecwtrjnq jpecxuty
3:ticket update inplant ticket update inplant
3:tablet sound not working tablet sound not working
0:unable to login to system unable to login to system
0:unable to login to hr tool etime unable to login to hr tool etime
6:can not log into hr tool etime through single sign on portal can not log into hr tool etime through single sign on portal
2:password changed in password management tool but did not update for erp account password changed in password management tool but did not update for erp account
2:windows password change via password management tool windows password change via password management tool
5:vip i need my password management tool password manager password reset i need my password management tool password manager password reset
4:reset scm software password received from cdbaoqts wqbsodni please reset my scm software password cdbaoqts wqbsodni global product manager markhtyeting initiatives cdbaoqts wqbsodni mailto cdbaoqts wqbsodni
1:account locked out w le in office account kept locking out possible reasons panysecure or mobile device email setup has an incorrect password stored windows and network passwords do not match
4:skype meeting received from dlougnqw jiuybxew good morning i had to reset my password again and i ve lost my option for setting up a skype meeting again can you please help me i can t recall how you were able to bring it back the last time
1:enquiry on impact rewards enquiry on impact rewards how to get password reset
0:unlock logon password received from cnhkypxw lafncksi please help to unlock my pany net log on password urgent
2:password changed required for user abc password changed required for user abc
1:issues with outlook received from lkfzibrx ljnabpgx cid image png d fcbeb best
1:error login on to the sid system error login on to the sid system verified user details employee manager name user has tried the password management tool pwd manager unlocked the erp id caller confirmed that he was able to login issue resolved
4:delivery note can t do post goods issue d n plant plant to plant the issue display ekpo sobkz e ekpo umsok ekpo kzbws ekpo kzvbr e note not supported check your entry
0:user locked user xyz received from przndfbo pldqbhtn it team please kindly release locked puter for user xyz user name fbmugzrl ahyiuqev
4:dell my laptop speakers is not working again and requires your urgent help my laptop speakers is not working again and requires your urgent help
0:user needs help to connect to the wireless connection at home user needs help to connect to the wireless connection at home had the user connect to the lan at home connected to the user system using teamviewer checked the network settings help the user login to the home wireless disconnected the home lan user confirmed that he is able to login to the home wireless issue resolved
1:inc ticket update inc ticket update
0:user yhmwxsqj ugnthxky having issues logging to outlook user yhmwxsqj ugnthxky having issues logging to outlook rgtry will be available tomorrow around am he works out of pany campus request you to reach out to m fix the issue
0:unable to open ie unable to open ie
0:unable to view payslips from hr tool e time unable to view payslips from hr tool e time
2:password expiry tomorrow received from ecprjbod litmjwsy my system says my password expires tomorrow but when i want to change to a new password it does not allow the new password is not accepting it says server does not authorize kindly check and do the needful as the password is expiring tomorrow
4:re ess portal access issue received from noscwdpm akiowsmp he is an kiosk user please reset the password and confirm noscwdpm akiowsmp noscwdpm akiowsmp from ihkolepb ozhnjyef sent october to pany ticketing tool subject ess portal access issue below mentioned employee krlszbqo spimolgz with user id sv is not able to login to ess portal to access s pay slips and related contents he is a attendance tool user please reset s user id and password and revert back
1:ess portal access issue received from ihkolepb ozhnjyef below mentioned employee krlszbqo spimolgz with user id sv is not able to login to ess portal to access s pay slips and related contents he is a attendance tool user please reset s user id and password and revert back
1:attendance tool system log on error received from isfadulo etkyjabn good morning i am experiencing issues with attendance tool log on every time i try to log on through single sign portal the following screen gets displayed and it stays there appreciate your support to fix t s issue cid image jpg dcb cceacf
1:excel freezing issue excel freezing issue
0:unable to sync a file in collaboration platform unable to sync a file in collaboration platform
0:unable to update password on the password management tool password manager unable to update password on the password management tool password manager
5:vitalyst transfer reporting tool access query vitalyst transfer reporting tool access query
0:user said he will callback user said he will callback
0:unable update passwords on password management tool unable update passwords on password management tool
1:erp sid erp production password reset account is locked erp sid erp production password reset account is locked
4:server issues received from bgqpotek cuxakvml i have been trying to gain access to my pay roll information on the hub specifically the hr tool etime portal the other information on the portal e up without problems but the pay stub does not it continuously shows the search ring
3:ticket update on ticket no ticket update on ticket no
0:unable to display expense report unable to display expense report
2:password reset for upitdmhz owupktcg cruzjc password reset for upitdmhz owupktcg cruzjc
0:unable to login in benefits tab unable to login in benefits tab
1:i m having an issue with my outlook view can you call me and let me share my screen i m having an issue with my outlook view can you call me and let me share my screen
0:unable to access mails unable to access mails
5:mobile device activation from tvcdfqgp nrbcqwgj sent friday october pm to nwfodmhc exurcwkm subject se ha bloqueado en forma temporal la sincronizaci n de su dispositivo m vil mediante exchange activesync hasta que su administrador autorice el acceso i received t s message and our local it expert has told me to open a ticket
6:blank call gso blank call gso
0:update on inplant update on inplant
2:password change thru password management tool password manager received from jvpkulxw ovuweygj sir i tried to change my password thru above i got below error pl help know what action to be taken further to ensure all passwords are same everywhere since belo wmsg says all passwords were not changed cid image jpg db ff
0:unlock personal number in ess unlock personal number in ess
0:unable to access vpn unable to access vpn
0:unable to open outlook unable to open outlook
1:install driver in printer hr in hostname install driver in printer hr in hostname
0:unable to send emails from outbox unable to send emails from outbox
1:access to business client drawings name xvgftyr tryfuh language browser microsoft internet explorer email cnkofl abeoucfj customer number summary i cannot seem to access the drawings from the netweaver application that is installed on my puter it doesn t take me to the same page that my colleagues have
3:taking off email permissions from personal phone name vdhfy language browser microsoft internet explorer email dcvphjru ybomrjst customer number summary i have scrapped the old phone my mail was configured in it can you take off the permissions set to view mails on that phone
0:unable to view payslips in ie unable to view payslips in ie
2:prtgghjk password reset please reset hr tool gv password reset
2:password reset received from qtrmxlgv dfruzvam good morning i have forgotten my password for erp sid i have made attempts and failed could you please reset my user id is dgrtrkjs
1:ess login issue ess login issue verified user details employee manager name checked the user name in ad and reset the password advised the user to login and check caller confirmed that he was able to login issue resolved
0:unable to start dell in device qifzkoej etbmgjvo is unable to start s dell in tablet device
1:erp print tool install erp print tool install
3:good morning i am having trouble getting into my vpn name wvngzrca sfmrzdth language browser microsoft internet explorer email wvngzrca sfmrzdth customer number summary good morning i am having trouble getting into my vpn can you assist
1:install acrobat standard install acrobat standard
2:password reset from ad password reset from ad
4:reset the password for wseacnvi azvixyqg on erp qa erp please reset my password to sid it s blocked login jdhdw
6:crm add in is getting disabled from outlook crm add in is getting disabled from outlook
1:outlook hangs outlook hangs
5:vpn not working vpn not working
2:wy printer received from nxhwyepl mudstbxo please note some continuous erp printing is happening in printer wy the print is not given locally please arrange to cancel the same immediately as lot of paper is getting wasted
0:update java viewer received from uijxpazn gvtzlphs dear all java viewer is not working any more i need access to view scanned inwarehouse tools in erp i assume java update is required cid image png db deafcb best
1:access to bex received from yfqoaepn xnezhsit till last week i was accessing bex reports using mms portal and there were no issues starting t s week the system is incredibly slow when i log in and finally does not allow me to access any reports can it be the issue with any maintenance or my access rights or rather i should try to access bex using different way below the print screen from what i see after log in cid image png dc fb i am also able to get to finance reports see below however when i click profitability analysis as i was always doing separate window is open however apart rom that the screen is blank cid image png dc fb i appreciate your support have a great day robhyertyj yfqoaepn xnezhsit managing director finance manager cee yfqoaepn xnezhsit mailto yfqoaepn xnezhsit tel mob pany polska sp z o o ul krzywoustego pozna www pany pany polska sp z o o z siedzib w polandiu pozna ul krzywoustego sp ka zarejestrowana w s dzie rejonowym pozna nowe miasto i wilda w polandiu wydzia viii gospodarczy krs pod numerem kapita zak adowy pln nip
2:windows account lockout windows account lockout
3:ticket no ments added received from abcdri pany windy s ticket no ments added select the following link to view the disclaimer in an alternate language
1:account locked in erp sid account locked in erp sid
0:user needs training to use engineering tool to view drawings user needs training to use engineering tool to view drawings connected to the user system using teamviewer help and educated the user on how login to business client and view drawings issue resolved
4:skype not working received from rhwvpmlq zuwhpqrc i am unable to access the skype the password is showing error cid image png dd dce
1:account unlock request account unlock request
1:error login on to the sid system error login on to the sid system
0:unlock supply chain software account received from fgehvwxb ckxegsqv there would you please help me unlock my supply chain software account and reset my supply chain software password
0:unable to login to erp sid unable to login to erp sid
2:windows account locked windows account locked
1:apply for mobile phone access to mail box apply for mobile phone access to mail box
3:to recover folder that by mistake copied to x drive i want recover folder
2:password reset request password reset request
0:user is not able to see all text in mails on s iphone user is not able to see all text in mails on s iphone
2:password reset password reset
0:unable to sync all mails in outlook on wifi unable to sync all mails in outlook on wifi
6:crm tab does not appear on outlook crm tab does not appear on outlook
0:unable to submit expense report as it is locked by user unable to submit expense report as it is locked by user
3:titcket update on inplant titcket update on inplant
3:ticket update on inplant ticket update on inplant
6:changed desktop wallpaper changed desktop wallpaper
0:unable to open website name xbdht yrjhd language browser microsoft internet explorer email aqjdvexo lmedazjo customer number summary benefit advisor will not run in my browser
4:sound received from udetjzmn ayueswcm good afternoon i am having issues again with my notebook in that i cannot get any sound and cannot participate in skype calls
3:need the username to submit the insurance need the username to submit the insurance
5:query on external browser query on external browser
0:user clicked on driver update manually and then after restarting the mac ne he s receivng a error user clicked on driver update manually and then after restarting the mac ne he received an error stating pnp detected fatal error
1:erp sid account unlock erp sid account unlock
2:windows password reset windows password reset
3:telephone number update telephone number update
1:insurance information insurance information
3:loud noise gso loud noise gso
1:ess kiosk user password reset ess kiosk user password reset
1:erp sid account unlock erp sid account unlock
1:export s pment of grinding mahcine to khdgd apac advance information received from rdfjsawg zpmxgdcw from hdytrkfiu sent thursday october pm to rfqhoaky rncspbot ikxjfnml kaocbpfr rdfjsawg zpmxgdcw cc tshljagr mhyiopxr zgmdster bdvcealj xjzcbgnp vfkwscao xjzcbgnp vfkwscao avurmegj pxgmjynu subject export s pment of grinding mahcine to khdgd apac advance information we are pus xepyfbga wtqdyoin for dispatc ng an grinding mac ne to khdgd apac tomorrow t s is just for your advance information once everyt ng is in place we will seek your support in your areas to help us in clearing t s consignment tomorrow
2:please add my work phone number to my profile contact phone
1:adding members to dl adding members to dl
4:sync emails issue sync emails issue
6:blank call blank call
0:unable to view payslips unable to view payslips
1:email address confirmation email address confirmation
0:unable to log into erp received from ygkzwsud cvjgkxws team i am unable to log into my erp account even the correct password id not accepted need resolution on very urgent basis
1:activate iphone iygsxftl hysrbgad set up a spare pany owned iphone cause the old one was broken agreement and supervisors appoval is attached now s account is quarantined could you please activate s new device
3:login issue login issue verified user details employee manager name checked the user name in ad and reset the password advised the user to login and check caller confirmed that he was able to login issue resolved
0:unable to print to printer ic wel e our next available agent will be with you shortly ic interaction alerting agent ic website visitor has joined the conversation ayrhcfxi zartupsw ayrhcfxi zartupsw
3:need file restored on t drive ic wel e our next available agent will be with you shortly ic interaction alerting agent ic website visitor has joined the conversation ayrhcfxi zartupsw
4:sid logon balancing error ic wel e our next available agent will be with you shortly ic interaction alerting agent ic website visitor has joined the conversation tyss ashdtyf greetings ayrhcfxi zartupsw ayrhcfxi zartupsw
4:reset the password for fygrwuna gomcekzi on e mail bitte passwort f r fygrwuna gomcekzi e mail zur cksetzen bitte neues passwort zu cwrikael oanmsecr manager
2:password resetfor sid received from xyculgav cuqptoah please unlock and reset my password for sid system
1:itry to open a excel file with microsoft online but not work name language browser microsoft internet explorer email mfrsnagc mhakdfjo customer number summary itry to open a excel file with microsoft online but not work
0:unable to login to hr tool unable to login to hr tool
5:vip i have been unable to access my pay taxes tab for several days hangs on a time clock what do i need to do to reso from gstdy tehdy sent thursday october am to vkjdgtxb pkinmjqs subject re fw access to e time dear
6:business client not working business client not working
2:please reset my erp and bex password seem to by not synchronized thanks received from fmzdkyqv dbrslnhe fmzdkyqv dbrslnhe director finance business pany fmzdkyqv dbrslnhe mailto fmzdkyqv dbrslnhe
3:netweaver funktioniert nicht mehr received from fcyuqvoj ajqeidlm hallo netweaver funktioniert nicht mehr bzw kann ich nicht mehr ffnen cid image png d ba mit freundlichen gr en best
1:outlook setting is changed outlook setting is changed
3:neues passwort f r accountname tgryhu hgygrtui neues passwort f r accountname tgryhu hgygrtui passwort f r diesen account funktioniert nicht mehr mitarbeiter ist in kw und auf fr hsc cht anwesend
6:check status tab is not appearing in purchasing screen check status button is not seen in my purchasing screen
2:printer problem issue information drucker scanner em scanner findet pfad nicht mehr
0:unable to open erp sid w le in office without logging in to vpn remote i am unable to login to erp it throws balancing error
4:skype meeting received from tfnzwycd bicohjga provide me immediately the skype meeting options presently it is not enabled cid image png d ed best
1:erp sid account locked erp sid account locked
0:unable to down load et cs module from brdhdd dhwduw sent thursday october am to nwfodmhc exurcwkm subject fwd unable to down load et cs module begin forwarded message from dqwhpjxy pozjxbey to zanivrec capbfhur subject unable to down load et cs module trust doing well i am unable to down load getting below msg i did reset resolution however still same issue persist please help director of sales pany indirect channels asia dqwhpjxy pozjxbey
2:pany email to private phone hprdlbxf nozjtgwi received from hprdlbxf nozjtgwi all please help to set up the email access to my private own cell phone best
0:unable to log in to ess unable to log in to ess
4:skype error w le logging in skype error w le logging in
5:vitalyst transfer crm installation vitalyst transfer crm installation
0:unable to access benefits tab unable to access benefits tab
3:laptop is very slow any dialog bog i open is choppy flickers delayed laptop is very slow any dialog bog i open is choppy flickers delayed
3:ticket update on inplant ticket update on inplant
3:need password reset need password reset
1:issues with pdf viewer on iphone for davidthd issues with pdf viewer on iphone for davidthd
1:engineering tools not connected to network even though vpn is connected engineering tools not connected to network even though vpn is connected
1:outlook crm received from anpocezt qturbxsg are having issue with outlook and crm on our phone and puters sent from my iphone best
3:need erp password reset for hdty yrhxssytu pany need erp password reset for hdty yrhxssytu pany
0:unable to login to collaboration platform unable to login to collaboration platform
0:unable to receive emails on pany provided iphone unable to receive emails on pany provided iphone
4:request to reset microsoft online services password for sgblhypi htqmidsn request to reset microsoft online services password for sgblhypi htqmidsn
0:username locked received from inhekdol anvqzdif username gdthryd mgvpoyqd tnlshpwb is locked out of s puter i am sending t s message on s behalf please help inhekdol anvqzdif quality technologist inhekdol anvqzdif mailto inhekdol anvqzdif
0:unable to connect to lan internet unable to connect to lan internet
1:install collaboration platform install collaboration platform
4:request to reset microsoft online services password for hbcejwsz cejsmdpf request to reset microsoft online services password for hbcejwsz cejsmdpf
3:ticket update ticket update
6:cannot access guest wifi sponsor portal receive sponsor portal internal error when attempting to issue guest wifi access t s is the link i was given to use createknownaccountssummary
0:user needs help to login to the pany vpn user needs help to login to the pany vpn connected to the user system using teamviewer help the user login to the pany vpn user confirmed he is now abl eto login to the erp sid issue resolved
3:need to map mailboxes of colleagues need to map mailboxes of colleagues
1:erp sid password reset erp sid password reset
1:email font showing very small when replying to emails email font showing very small when replying to emails connected to the user system using teamviewer corrected the font size advised the user to check now user confirmed all is fine now issue resolved
5:vip printer connection request to ag received from sbgvrncj idfhtoqv i want to connect my workstation to printer ag in germany the following screen shot says i need permission to connect to t s printer from the system administrator cid image jpg df aab many
5:vip login issue login issue verified user details employee manager name checked the user name in ad and unlocked the account advised the user to login and check caller confirmed that she was able to login issue resolved
5:misplaced password for the hub unable to login to the hub
2:please reset my sid password received from azxhejvq fyemlavd user id gdthrujt
3:need to setup guest wi fi access need to setup guest wi fi access
1:engineering tool takes a long time to load issue is severe especially after pm everyday wants to talk to engineering tool administration team to check on account
5:folders list in outlook dierppeared cannot see any of the folders in outlook emails appeared in the view
6:konto gespaerrt konto gespaerrt
0:unable to sign in to the vpn i am not able to sign onto vpn with my user name and password it says incorrect password but it is the one i always use
4:shortcut opening multiple folders shortcut opening multiple folders
0:unable to login to pc account locked out
0:urgent access to rtnzvplq erhmuncq disconnected received from osjqfbvw hlmgrfpx could you please help after an error message server disconnected i cannot make any edits to trgdyyufs calendar no invitations from s calendar no calendar entries possible very urgent
1:expense report receipt entry screen keeps locking up expense report receipt entry screen keeps locking up t s is causing delays with entering expense reports especially wherein multiple entries are required
2:problems with nikulatrhdy received from koahsriq wdugqatr the account nikulatrhdy is currently locked out the user cannot log on the system please help koahsriq wdugqatr administrative assistant koahsriq wdugqatr mailto koahsriq wdugqatr
2:windows locked received from nmgesubf wugbalmy following user id winows is locked pl help user id thrydufg
0:unable to login to erp sid unable to login to erp sid
6:business client not working received from lvxakohq tsfnhowj business client soft ware not working in my puter with kind
3:new password not working in vpn received from wdpzfqgi zndgqcux can you please help me to put new password to my account yesterday i have changed my password w ch worked some hors or so then since that it does not work my suspision is that the new password was the same like in the past year ago or so i want to log into password management tool password manager but without any success cid image jpg dff cf cid image jpg dff cf s pofgtzdravem kind
4:setting up my hand set for emails received from ynsqjehx kqgrsawl it experts i d like to continue receive your support for setting up my hand set for emails pls find my below reply a wifi and data plan from your service provider is required to setup email on your mobile device will use wifi is t s device pany owned y n n is t s a replacement of your old device y n y if yes please ensure pany data has been removed from the old device delete exchange setup from settings mail contacts calendar ok for a personal device please attach approval form signed by manager to the ticketing tool ticket enclsoed please ensure the device is pany approved for email setup if it is not a pany approved device please contact the gsc for help with exchange setup on a personal device please contact the device vendor you may also refer to the faq section for steps has the exchange setup been pleted on your device y n seems y best
0:unable to login to windows unable to login to windows
0:unable to log in to collaboration platform unable to log in to collaboration platform
3:ticket update on inplant ticket update on inplant
0:unable to pull up reports on sales and markhtyeting tab unable to pull up reports on sales and markhtyeting tab in ess
4:reset users password reset users password
5:query regarding logging in to benefits portal query regarding logging in to benefits portal
1:inquiry on erp sid bex analysis inquiry on erp sid bex analysis
1:outlook freezing on mobile broadband outlook freezing on mobile broadband
1:outlook freezing issue outlook freezing issue
0:unable to find shortcut on erp unable to find shortcut on erp
2:hr tool not working the hr tool app on the sso page opens to a beshryu screen when i open the pay and taxes tab and does not ng i can not view any pay records
1:outlook will not open i am unable to open outlook i am getting the error message a new guard page for the stack cannot be created i have tried restarting the puter i have tried starting outlook in safe mode i have tried using the repair function for outlook please advise
2:password reset for yscgjexz hxlbvjgf password reset for yscgjexz hxlbvjgf
1:account lock and need to unlock account lock and need to unlock
5:followup on ticket no followup on ticket no
2:hr tool payroll sign in received from gvcfhwjy lyxcorqb hr tool etime unable to see payroll statements try to access and receive screen below it will not move out of t s view cid image jpg debc ff best
5:vpn password not working received from vewdsifl zjdmftkv pl support to resolve t s problem
3:not able to enter a project in the lean tracker in collaboration platform not able to enter a project in the lean tracker in collaboration platform see attached errors
1:intermittent wireless issue on intermittent wireless issue on
4:reset the password for prgewfly ndtfvple on erp development erp pleted
1:outlook is slow outlook is slow
4:does the vpn meter the amount of data that can be transferred does the vpn meter the amount of data that can be transferred
2:password reset password reset
1:account gets locked out account gets locked out id changed from pany to pany
1:account locked account locked
5:query what license does knlrgsiv cqvuexjz has knlrgsiv cqvuexjz has e license
0:unable to login to engineering tool unable to login to engineering tool
2:password change request password change request
4:reset the password for xoukpfvr oxvakgcl on erp production hcm i m unable to login erp system engineering tool sid
5:misplaced login information for ess misplaced login information for ess
4:reset erp sid password for vvtgryhud reset erp sid password for vvtgryhud
0:unable to login to the hub misplaced username password
5:misplaced username password unable to login to the hub
2:password reset for axhkewnv zpumhlic in citrix password reset for axhkewnv zpumhlic in citrix
0:unable to use jabra head phone for skype calls unable to use jabra head phone for skype calls
4:reset the password for dnlhsgyo newducsl on erp production erp after setting a new overall password i couldn t access erp too many fails sorry for that
0:unable to login to erp ppt password reset needed
0:unable to login to pc misplaced username password
0:unable to join and setup skype meeting unable to join and setup skype meeting
6:bitte konto ewel reaktivieren laptop f r ein hr pr fer konto f r trhfyd sugajadd ist aktiv bitte um r ckruf bitte konto ewel reaktivieren laptop f r ein hr pr fer konto f r trhfyd sugajadd ist aktiv bitte um r ckruf fyi von mfyivqes cpihaxbs gesendet dienstag oktober an ughzilfm cfibdamq betreff re bitte konto ewel reaktivieren laptop f r ein hr pr fer konto f rtrhfyd sugajadd ist aktiv bitte um r ckruf hallo bitte ein tickert an help aufmachen die k nnen das machen gr e
4:skpe addon gone skpe addon gone ic wel e our next available agent will be with you shortly interaction alerting agent website visitor has joined the conversation maaryuyten need your help my skype botton in outlook is gone need your help my skype botton in outlook is gone dwfiykeo argtxmvcumar
2:please setup user trhdaa back to startpassword at erp please setup user trhdaa back to startpassword at erp
6:kindly add user id trhsydsff to erp business analytics team in ticketing tool tool kindly add user id trhsydsff to erp business analytics team in ticketing tool tool
5:xtsuifdz wktgzcyl is blocked now as the user said xtsuifdz wktgzcyl is blocked now as the user said
3:the user s account is blocked now xtsuifdz wktgzcyl name dbwkxalj cnhgysju language browser microsoft internet explorer email dbwkxalj cnhgysju customer number summary the user s account is blocked now xtsuifdz wktgzcyl
1:i am unable to open the collaboration platform link shared by my europe counterpart name theajdlkadyt hrtgsd language browser microsoft internet explorer email lqipwdeg dkbmjnvl customer number summary i am unable to open the collaboration platform link shared by my europe counterpart eagl users schetrhsdlw collaboration platform pany inc k
6:can not reach to password management tool password manager to change my password name mitgckqf ewourgcx language browser microsoft internet explorer email mitgckqf ewourgcx customer number summary i can not reach to password management tool password manager to change my password
3:login issue login issue verified user details employee manager name checked the user name in ad and unlocked the account advised the user to login and check caller confirmed that he was able to login issue resolved
1:october cyber security month ransomware october cyber security month ransomware
5:ms outlook stopped updating cannot receive or send e mails since fr please check lfal looks like bothms office installed ii have an access database that won t work with am pm pacific
2:windows account locked windows account locked
6:backup on pany provided mobile phone backup on pany provided mobile phone
3:ticket update on inplant ticket update on inplant
0:unable to login to collaboration platform password reset unable to login to collaboration platform password reset
4:request to reset microsoft online services password for szrglyte stvyhzxn from microsoft on behalf of pany inc mailto msonlineservicesteam microsoftonline sent monday october pm to nwfodmhc exurcwkm cc subject shadakjsdd request to reset microsoft online services password for szrglyte stvyhzxn importance gh request to reset user s password the following user in your organization has requested a password reset be performed for their account szrglyte stvyhzxn first name twejhda last name asjadjs consider contacting t s user to validate t s request is authentic before continuing if you have determined that t s is a valid request use your service s admin portal office windows intune windows azure etc to reset the password for t s user want to let you users reset their own passwords check out how you can enable password reset for users in your organization with just a few clicks sincerely pany inc t s message was sent from an unmonitored email address please do not reply to t s message
0:unable to display the expense report unable to display the expense report
0:unable to login to outlook from rjsulvat uanigkqc sent monday october pm to nwfodmhc exurcwkm subject thadasgg fwd problem with outlook it is again iphone rjsulvat uanigkqc rjsulvat uanigkqc nwfodmhc exurcwkm nwfodmhc exurcwkm problem with outlook i cannot start outlook iphone
0:unable to connect to the home internet internet connection does not appear to be working wireless
5:vitalyst transfer crm calendar not showing on outlook vitalyst transfer crm calendar not showing on outlook
0:unable to access erp through my vpn connection working from home started vpn cannot access erp keep getting logon balancing error suggest submitting to it team at usa
5:mobile device activation colleagues would you please be so kind and activate the new iphone of hybegvwo dbgrtqhs pany kstdaddaad details please see mail below many
2:password reset from nwfodmhc exurcwkm sent monday october pm to uzpycdho hdswinlo ustvaifg hmzfewks subject uzpycdho hdswinlo your windows password is expiring soon unfortunately it is an automatic process we cannot extend the time period once you e back from vacation please give us a call back we will reset the password for you
1:erp sid password reset erp sid password reset
1:erp name fievgddtrr language browser microsoft internet explorer email hpelnwco byjgvdzf customer number telephone summary erp bloqued too many failes attempts tanks
0:unable to connect to pany center sales org not working unable to connect to pany center sales org not working
6:blank call blank call
0:unable to connect to global tele broadband name joetrhud language browser microsoft internet explorer email eziswfym cehwzojy customer number telephone summary unable to connect to internet using broadband service
2:password has expired garthyhtuy was out of office for a long time and needs assistance with logging back in to the pc now he is in office at the moment
4:summary attendance tool password forgot name kirathrydan language browser microsoft internet explorer email jchlkard tcaiyjfg customer number telephone summary attendance tool password forgot
0:us time change received from xabkyoug wdkyiqfx team below is the hub posting to be published for us time change aerp revert if you have any questions planned service disruption what is the event daylight savings time ends in u s when does it begin pm edt saturday th november when does it end following time change am est sunday november who and what will be affected all erp users all erp systems including erp plm bw crm supply chain hcm what is the reason all erp systems must be stopped during time change to prevent data inconsistency questions corporate datacenter xabkyoug wdkyiqfx nvyjtmca xjhpznds network operations best
2:password reset for uacyltoe hxgayczemii name dctvfjrn oypnxftq language browser microsoft internet explorer email dctvfjrn oypnxftq customer number telephone summary reset the password for aolhgbps pbxqtcek uacyltoe hxgayczemii
0:unable to login to skype unable to login to skype
3:laptop issues received from lwizucan zvnxlobq hallo my outlook collapsed two times i tried to restart my laptop but it doesn t startup anymore restarting is on my screen for already half an hour image jpg met vriendelijke groet lwizucan zvnxlobq directeur pany lwizucan zvnxlobq mailto lwizucan zvnxlobq
1:ip address conflict carthygyrol is back in the office after few weeks off she saw an ip address conflict message requested to restart and she did not see the message again
4:scan doesn t work in the home printer scan doesn t work in the home printer
1:erp sid account lock out erp sid account lock out
4:skype meeting add in getting disabled from outlook skype meeting add in getting disabled from outlook
1:i can t connect my note book to the vpn i can t connect my note book to the vpn page csn not be shown
4:speaker not working in skype received from weupycai epqhduro i am facing the issue of no sound during skype meeting kindly do needful best
3:ts printer isn t printing name gqhfieys pkwcdbrv language browser microsoft internet explorer email gqhfieys pkwcdbrv customer number telephone summary ts printer still not working after system restart
1:efrjkspc sfhbunrp your windows password is expiring soon from efrjkspc sfhbunrp sent monday october am to nwfodmhc exurcwkm subject aw efrjkspc sfhbunrp your windows password is expiring soon importance gh i have changed my password a few day days ago why get i t s reminder please inform me if i have change again
0:uacyltoe hxgaycze name tqnbkjgu xyedbsnm language browser microsoft internet explorer email tqnbkjgu xyedbsnm customer number telephone summary uacyltoe hxgaycze
1:erp sid erp production password reset name chtrhysdrystal language browser microsoft internet explorer email oxkghdbr dsyvalof customer number telephone summary good morning can you please reset my erp password
3:need to install ts printer need to install ts printer
3:new iphone activation die synchronisierung mit exchange activesync ist auf ihrem ger t vor bergehend blockiert bis d received from ecwtrjnq jpecxuty colleagues would you please be so kind and activate the new iphone of hybegvwo dbgrtqhs pany sdjdskjdkyr details please see mail below many
5:folder access hostname departements aese thryad folder access hostname departements aese thryad read write access needed
1:in outlook and all other microsoft applications a message appears saying product deactivated in outlook and all other microsoft applications a message appears saying product deactivated
1:erp gesperrt fehlversuche kennwort gesperrt bitte erp freischalten fehlversuche
2:password is not synchronized password is not synchronized
6:call from salesforce for hathryrtmut caller named benjamtrhdyin from salesforce wanted to talk to hathryrtmut
5:msd crm error opening outlook when open outlook crm goes on erro with net and if i press continue i can work with outlook but not with crm plug in otherwise outlook crash
1:activation of outlook email access on samsung s edge device for nzuofeam exszgtwd received from kbclinop vsczklfp please usa email access on new samsung s device for nzuofeam exszgtwd md apac vp cpmmecial please find information as follow email gjbcengineering tooll gidsekfo manager s name chucashadqc wsljdqqds is t s a replacement of your old device yes as the existing old samsung s phone is no longer in use please remove access on the old samsung s device
2:problem with outlook received from rjsulvat uanigkqc i cannot start outlook
2:password reset vvjotsgssea password reset vvjotsgssea
0:uacyltoe hxgaycze chat uacyltoe hxgaycze chat
2:help to change the windows password using password management tool password tool help to change the windows password using password management tool password tool connected to the user system using teamviewer help the user login to the password manager tool password tool and change the passwords help the user to sync the psswords to the pany network caller confirmed that he was able to login issue resolved
1:employee owned mobility agreement employee owned mobility agreement
2:passwort change failed received from ovnedzxg pylshdvb dear sir or madam w le changing my password through the password management tool password manager following issue occured cid image png ddcd ace for the erp hcm production target it was not able to change the password details say please contact your helpdesk many
1:engineering tool login issue engineering tool login issue help to change the windows password using password management tool password tool connected to the user system using teamviewer help the user login to the password manager tool password tool and change the passwords help the user to sync the psswords to the pany network caller confirmed that he was able to login issue resolved
0:uacyltoe hxgaycze ticket uacyltoe hxgaycze ticket
3:login not possible for trail employee thsaqsh received from jhyazros azdxonjg following trail employee working in pthyu is unable to login s pany hub mail id to view salary slip request to rectify the same aerp name thsaqsh i number mail id hjsastadad kjddwdd pany mailto hjsastadad kjddwdd pany user id wshqqhdqh password vasanqi
1:outlook outlook outlook ost
1:issue in wi fi erp login received from ohdrnswl rezuibdt we are facing issue in wifi connectivity erp login cid image png ddda afab best
2:we are unable to update the status in ticketing tool tickets received from tehsauadd asjdidwni pany please help us on t s issue issue we are unable to update the status for tickets in ticketing tool tool below are the example tickets for your info cid image png ddd cfef cid image png ddd a
1:error login on to the sid system error login on to the sid system verified user details employee manager name user has tried the password management tool pwd manager unlocked and reset the erp id to daypay caller confirmed that he was able to login issue resolved
0:unable to access outlook received from rxoynvgi ntgdsehl it team kindly please assist as user tahamt unable to access outlook after he change s password thry ldikdowdfm operation supervisor pany distribution services of asia pte ltd email rxoynvgi ntgdsehl mailto rxoynvgi ntgdsehl
1:inquiry on impact awards from wauhocsk vxuikqaf sent sunday october pm to nwfodmhc exurcwkm cc lxrponic lyszwcxg ranlpbmw djwkylif subject fw impact awards dear sirs please be so kind and help i have been asking hr but they told me that you are the right people to talk to there have been done change on the position of director sales theeadjjd and we when sales managers from theeadjjd direct side are plugging in impact award points the approver is still ranlpbmw djwkylif should be wauhocsk vxuikqaf and i guess same issue might be with we wester europe there was a change of sales director as well we original sd crohuani dtjvhyob we new sd ranlpbmw djwkylif eseer original sd ranlpbmw djwkylif eseer new sd wauhocsk vxuikqaf would you be so kind and help us please in case you need more info let me know
2:please provide access for mails in my mobile phone from fdbgoamk hygxzklauthuc dambaramdnty sent sunday october pm to nwfodmhc exurcwkm subject fw your mobile device is temporarily blocked from synchronizing using exchange activesync until your administrator usas it access please provide access for mails in my mobile phone
1:outlook received from oetlgbfw bsctrnwp my outlook is not working please see if you can fix thsadyu dwwlhews sales manager gl oetlgbfw bsctrnwp mailto oetlgbfw bsctrnwp
6:call came and there was only music and not ng else call came and there was only music and not ng else
6:blank call loud noise blank call loud noise
1:erp password reset received from skmdgnuh utgclesd require to reset erp password login id anantadth with warm
6:call came and got disconnected call came and got disconnected
1:inquiry on expense report erp inquiry on expense report erp
1:account unlock account unlock
2:problems with the data model in excel received from bwfhtumx japznrvb i cannot get the data model to work in my excel cid image jpg dc edc cid image jpg dc edc bwfhtumx japznrvb regional controller bwfhtumx japznrvb mailto bwfhtumx japznrvb
1:outlook not working received from dceoufyz saufqkmd my outlook app on my laptop isn t opening
2:hostname server beeping sound in the server hostname server beeping sound in the server
3:ticket update on ticket no ticket update on ticket no
1:after my bios was update i can no longer log in to erp i get an error every time that i try to log into erp i get a log balancing error could not connect to message server
0:unable to connect to erp unable to connect to erp
0:unable to access etime through ie password prompt resulting in an unauthorized access error
2:hostname has a drive that is flas ng yellow message display is also flas ng on and off although it has no error please check hostname shop floor app server drive for possible problems one of the drives is flas ng yellow
5:jpg files encrypted jpg files encrypted
4:reset password received from bihfazru bhjqvtzm i locked myself out of erp can you reset my password thesdf sdlwfkvach production supervisor bihfazru bhjqvtzm mailto bihfazru bhjqvtzm cid image jpg cfcbe ecf
3:terminated employees received from tsicojkp kghaozew there is an employee that has been terminated who still has access to pany email on s personal device aylrbosw gaeycbwd tsicojkp kghaozew modity manager tsicojkp kghaozew mailto tsicojkp kghaozew
1:outlook not working outlook not working
0:unlocked and reset erp sid unlocked and reset erp sid
5:vip erp account locked for user janhduh keehadfvkgaalen vip erp account locked for user janhduh keehadfvkgaalen
1:outlook crm plug in issue received from tskvmwag awkrdqzb crm plug in buttons are not staying checked when i close outlook i lose the crm function in my outlook when i close the programdnty please see attached screen shot tskvmwag awkrdqzb sr sales engineer nc north central region tskvmwag awkrdqzb mailto tskvmwag awkrdqzb
2:password error in erp received from ivohcdpw ixcanwbm dear sir please help me in erp login user id dwivethn with best
5:missed call missed call
5:ms outlook network error messages when searc ng in inbox the following message is received due to current network conditions some results may not be included in your search
4:skype problem received from gdnwlkit jokidavy yesterday i had some problems with outlook after a password change the problem was crm a new version was loaded and i thought my troubles were over now my skype for business is not working and i could not join an important meeting t s morning a copy of the skype screen is below is the sign in address correct if not what should it be have emailed t s because the telephone help line hangs up on you as soon as you select a number to direct the call cid image jpg db bb tjwdhwdw tdlwdkunis senior sales engineer team gdnwlkit jokidavy mailto gdnwlkit jokidavy
2:help line phone problem received from gdnwlkit jokidavy please note when dialing into the help line as soon as you make a selection or it hangs up on you terminating the call tjwdhwdw tdlwdkunis senior sales engineer teamgdnwlkit jokidavy mailto gdnwlkit jokidavy
4:skype received from yiramdntyjqc qtrcepsa i am having trouble accessing skype i keep getting cut off when i select from the phone menu hope t s gets through
5:my pc don t work with wifi i have wifi but my puter does not work with wifi only works with tele vendor tele vendor it is a gsm suplier with g
1:information on previous tickets name slrgconp onukdesq language browser microsoft internet explorer email slrgconp onukdesq customer number telephone summary i opened a ticket t s morning who is it assigned to
4:reset the password for jgxmafwk mlroijfp on erp production hcm i am new to erp and have had no training at all would you please call me and walk me through login or at least verify my login name and password please and
1:outlook indexing error received from egjwxhlo weofysln team i used to be able to see what i search in outlook wit n pdf attachments but after the upgrade i cannot search wit n pdf attachment in my mailbox can you please advise
1:erp sid erp production password reset erp sid erp production password reset
1:et cs login error when i try to login to et cs training i click on the log in from the collaboration platform site it takes me to the page to select language i click on engilsh then i get an error that says the page failed to load
1:old ticket no inc usa access for configuring outlook exchange on windows phone usa access for configuring outlook exchange on windows phone approval is attached with t s ticket
2:password reset request password reset request
2:pany not working dns issue pany not working dns issue
6:customer catalogue and collaboration tool is not working customer catalogue and collaboration tool is not working
0:unable to call in received from lomzfqns htznsgdf fyi tried calling in t s morning no matheywter w ch option i select i m immediately disconnected
1:access to netweaver received from fgljepar xpsarwiz good morning please give yhrdw hdldgeman access to netweaver questions thanx jwbsdd ddmefoche sr applications engineer fgljepar xpsarwiz mailto fgljepar xpsarwiz
3:lean tracker issues received from vtwxaefm ljisafue i am getting error when trying to create a new lean tracker number attached the screenshot of the error need your help to resolve it cid image jpg dbc ddaf
4:shared mailbox not updating activities shared mailbox not updating activities
2:would you please reset my erp hcm password i m locked out of it thanks would you please reset my erp hcm password i m locked out of it
1:outlook and skype not responding outlook and skype not responding
2:password no more valid new password to access to erp sid erp production password no more valid new password to access to erp sid erp production
2:help to install erp in puter lpawhdt team could you please help me to reinstall erp in puter the an user puter lpawhdt please contatc me if you have more doubt tnks
2:pc slow my pc is responding slow can the pc team please check to speed it up further i am looking for disk fragmentation or similar type of activity w ch will help pc perform its activitiess faster
2:pw reset for erp user name pihddltzr received from iboltufk ezfnvcqp erp sid account has been not unlocked successfully pw reset for erp user name pihddltzr unlocked the erp sid account please login with same password not working
3:netweaver cannot use it because of missing plugin
1:erp sid response time too slow transactions are being interrupted and erp connection is broken constantly transactions are interrupted and erp connection is broken constantly
2:pls release access to hostname lean received from byclpwmv esafrtbh cid image jpg db baac mit freundlichen gr en best
4:slow erp received from tejahd easdwmdwrappa pany help erp is very slow with disconnections please resolve at the earliest
1:erp slow down few locations impacted at least eu erp slow down few locations impacted at least eu
3:log in for erp is out of order log in for erp is out of order
0:unable to open eps files unable to open eps files
2:pw reset for erp user name piltzrnj thank you received from iboltufk ezfnvcqp dv zlettel mit freundlichen gr en with best
6:collaboration platform nicht verf gbar kein internetzugriff collaboration platform nicht verf gbar kein internetzugriff
0:users from various department are plaining slow response in erp engineering tool engineering tool etc users from various department are plaining slow response in erp engineering tool engineering tool etc unable to work
0:unable to check pay slip in hr tool unable to check pay slip in hr tool
1:erp id fenthgh erp password was forgotten received from jmxqhrfa vawptbfl it erp id fenthgh erp password was forgotten and self service system password was forgotten too even worse all systems were locked do me a fever to unlock them
1:erp runs very slow in apac agents have to wait minutes for each operation of erp
1:erp response time is very slow as we found that the erp response time speed is very slow t s morning please help chek and fix t s issue aerp
2:plant erp sid system slow received from rxoynvgi ntgdsehl it team kindly please assist to check plant encounter erp sid system slow between am to am daily
2:pls help to check erp due to slow response thx pls help to check erp due to slow response thx
2:windows password reset request windows password reset request
5:query to send a skype meeting query to send a skype meeting
0:unable to connect to home printer unable to connect to home printer
3:ticket update inplant ticket update inplant
1:outlook issue ms crm dynamics outlook issue ms crm dynamics
2:please usa sasqkjqh lwddkqddq access to printer cl ps per lpoebzsc grknswyo please usa sasqkjqh lwddkqddq access to printer cl ps per lpoebzsc grknswyo
2:password update query password update query
5:vpn query for user vvtdfettc vpn query for user vvtdfettc
3:no boot no boot
5:my outlook doesn t work in last fourth weeks i have same problem i start outlook outlook is opening but it doesn t open it was times fixed by our it service technician but it help always for one week and than it appeares again please help me to fix it my phone number is i will be at home tomorrow afternoon from
1:erp sid account lock out erp sid account lock out
3:ticket update on inplant ticket update on inplant
2:password reset reset outlook password for theecanse wdleell s windows logon password is different since he doesn t log on to pany
3:guest internet access received from etnroabk jkvshlfm i am having trouble with getting internet guest access for the person below skads wdlmdwwck technician engineering usa plant etnroabk jkvshlfm mailto etnroabk jkvshlfm
1:ad account locked out ad account locked out
1:erp sid password reset request erp sid password reset request
0:unable to connect to outlook unable to connect to outlook
5:mobile device activation pany owned summary need phone to connect to outlook
1:outlook outage received from dxwuovgs lmuxizht is outlook down i can t seem to connect on laptop remotely please advise sent from my iphone dxwuovgs lmuxizht sr sales engineer dxwuovgs lmuxizht mailto dxwuovgs lmuxizht
6:crm access issue poland cannot log into crm all users in poland
1:email license i need to check on email license for production leads dwwkd wdjwd usa wdnwk wdwmd wdkfww usa whwdiuw wdnwwl kwfwdw usa wdkwdwd
6:can not sign into crm or single sign on portal on the hub can not sign into crm or single sign on portal on the hub it states my password is not correct t s is the password i use for all other access points in pany
6:calibration system printer printer dymo labelwriter turbo is not working can t print calibration label for our gages
0:unable to change password unable to change password
3:not able to login to sso one team it never worked not able to login to sso one team it never worked refer ticket ticket no
1:engineering tool installation engineering tool installation
6:crm issue ms ouutlook issue crm issue ms outlook issue
0:user needs help to login to the mii user needs help to login to the mii
2:please reset my sid password received from azxhejvq fyemlavd userid waldjrrm
0:user needs help to login to the collaboration platform site user needs help to login to the collaboration platform site provided the user the email id and password after verifying the user details advised the user to try and login to the collaboration platform user confirmed he is now able to login to the collaboration platform issue resolved
1:account lockout account lockout
1:outlook table view incorrect outlook table view incorrect
2:puter problem received from uskydftv sgwbfkjz dear i was not able to go on internet since t s morning an itbof germany was not able to log in we have tried so much that the pasword is locked i have the message your password has expired and must be changed please forward me the new password
4:design pane not showing up in analysis for ms excel when i use analysis for ms excel now i can t see the design pane even when option is turned on refer to screenshot i was able to see design pane earlier without problem the only major change on my pc is recently i upgraded to office suite can you please help bring my design pane back
6:browser issue flash player and addins issue browser issue flash player and addins issue
6:bex analyzer report not working i open bex analyzer and connect to sid i try to open report xhlg pmm atm product management master at m the window to select values for variables appears no available variants data provider is set to for finance i click ok the system sits and does not ng eventually i get a microsoft excel not responding error is there somet ng wrong with the system is there somet ng wrong with my settings i need to pull reports for an external auditor so it is rather urgent that i get t s fixed quickly
0:unable to print from the printer qc unable to print from the printer qc
1:i need to have k rckf grind added to my microsoft email no one has helped me with t s i am not sure why t s was closed out when i had received no help
0:user unable to connect at the panysecure at office user unable to connect at the panysecure at office checked the network connection settings enabled the network connections updated the network drivers updated the bios on the pc restarted the pc user iformed he is ina meeting and will call tomorrow
6:called in to get in touch with ecwtrjnq jpecxuty called in to get in touch with ecwtrjnq jpecxuty
5:vip account unlock vip account unlock
3:ticket update for ticket no ticket update for ticket no
0:unable to launch outlook unable to launch outlook
1:erp account locked received from uexodhqa txqoifsl dear team my erp account got locked because of wrong password attempt please support to get unlock the same
2:hedjdbwlmut nwwiebler called regarding a folder access query hedjdbwlmut nwwiebler called regarding a folder access query
1:activation of outlook email access on iphone device for awddmwdol mwddwansuke received from kbclinop vsczklfp please usa email access on new iphone device for our indirect channel manager information as follow email ecxwnmqi pztiqjuh mailto ecxwnmqi pztiqjuh manager s name sqqqd zlkmlwdwdade nidqknwjktin dewkiodshpande is t s device pany owned yes is t s a replacement of your old device yes as the existing old samsung phone is faulty
1:access issue to ess received from ihkolepb ozhnjyef one of the temperory workmen nxcfastp xnwtyebg whose user id is vvandwkjis is not able to login to ess as s user id locked he is a kiosk user please re set s password and confirm
5:fregabe f r ordner applications wurde gekappt bitte wieder freigeben
1:is skype down received from lenxvcbq vwnhjtoi i am not able to get into skype right now is there an outage
2:whenever i fill in any amount money into erp it show me only rmb finally in the system whenever i fill in any amount money into erp it show me only rmb finally in the system please contact withn me aerp my phone
4:reset the password for arsbtkvd qieagkos on erp production erp received from arsbtkvd qieagkos good day could you please reset password for erp
3:not able to add lean project into collaboration platform received from jhyazros azdxonjg cid image png dab jkddwkwd ngtr assistant manager manufacturing pany india limited jhyazros azdxonjg
6:can t log in ticketing tool received from zuxcfonv nyhpkrbe gso user qzkyugce etsmnuba dondwdgj can t log on the ticketing tool the system display the user and password invalid could you work on t s
1:erp locked received from vqefplhm mfpjaleo my user id yandfgs please help to unlock it
1:access to sid i need access to sid uacyltoe hxgaycze system username owenssdcl supervisor phjencfg kwtcyazx manager vnhaycfo smkpfjzv wsjkbw owwddwens accounting specialist
0:unable to log in to erp sid unable to log in to erp sid
5:folder access requested for hostname zugriff auf verzeichnis angefragt folder access requested hostname benutzer id user id benutzer die position titel user s position title verzeichnis folder t corpbusinessdev monthly financial review fy october art des zugriffs type of access read only or full control
0:unlocked account unlocked account
1:engineering tool not able to update new customer engineering tool not able to update new customer
0:unable to access collaboration platform unable to access collaboration platform
0:unable to open engineering tool unable to open engineering tool
6:collaboration platform issue summary having issues with collaboration platform unable to access we have meetings that people have to post documents to the library and are not able to access when will it be fixed
6:collaboration platform issue summary i was thrown off of vpn and tried several times to get back in i am now back into vpn but cannot sign on to crm
6:collaboration platform issue collaboration platform issue
6:collaboration platform down collaboration platform down
4:skype for business is not connected to the exchange ihuogcqd ihusvgcw phone my skype for business can t connect to exchange t s has been going on all week i have rebooted and logged back into skype but it will not connect and i keep getting t s error
2:personal number locked expense report personal number locked expense report
1:erp sid password reset erp sid password reset
1:it passwort received from soldfnbq uhnbsvqd hallo ersuche alle meine passw rter zur ckzusetzen da gesperrt crm erp vpn all my passwords are locked crm erp vpn mit freundlichen gr en best
4:skype and outlook synch issue meeting are not showing up in skype skype and outlook synch issue meeting are not showing up in skype error message attached error message skype for business and exchange aren t making a connection
2:panyguest account for days mechmet hswddwk pany sllwdw tel email m hswddwk wsjsoiwdyw de period from now til tomorrow at mp
0:unable to print driver not found unable to print driver not found
3:needs to change password needs to change password
5:fails to log in to erp and engineering tool i changed my password using the password manager and now i am locked out of erp i used the password manager to unlock but still fails to log in to erp and engineering tool
0:unable to open netweaver unable to open netweaver
4:skype is not functioning trying to use skype is not responding was working earlier
6:business client received from ktghvuwr uwtakcmj business client business client vpn cid image jpg da fefc cid image jpg da fefc ktghvuwr uwtakcmj sr application engineer optimization team ktghvuwr uwtakcmj mailto ktghvuwr uwtakcmj
2:pany guest account set up pany guest account set up
1:in our west coast email box we can grab an email and color code it but it is not undating not updating so that the other people working the email box can see who has each email so we are duplicating work
5:query regarding unread sync failure emails query regarding unread sync failure emails
0:unable to login to mii system yrhackgt sfhxckgq unable to login to mii system yrhackgt sfhxckgq checked account and found that it was not locked out suggested user to unlock account from password management tool and try logging in again some time
0:unable to launch et cs flash player issue unable to launch et cs flash player issue
0:unable to access e time unable to access e time
2:pls reset me the sid crm production access name francestrhuco language browser microsoft internet explorer email uvdqkbgi suabfdci customer number telephone summary pls reset me the sid crm production access thx
5:microsoft outlook not responding cannot open krthdelly sthytachnik phone usa location login
6:called to unlock nvyjtmca xjhpznds account user id datacntr called to unlock nvyjtmca xjhpznds account user id datacntr
2:help to change the windows password using password management tool password tool help to change the windows password using password management tool password tool connected to the user system using teamviewer help the user login to the password management tool password tool and change the passwords help the user to sync the psswords to the pany network caller confirmed that he was able to login issue resolved
1:erp received from tdkfuobm qrtmaxos good morning i am unable to log into my erp as normal after review with doyhtuug endlkglfeghart it was determined t s was from the switchover of servers can you please correct so i can log in as normal
0:unable to login to sid unable to login to sid
2:winwip not working asking to buy trial version validity expired winwip not working asking to buy trial version validity expired
0:user needs help to login to erp sid user needs help to login to erp sid connected to the user system using teamviewer help the userlogin to the erp sid issue resolved
3:need the configuration of new pc need the configuration of new pc
1:it training poly received from lkfzibrx ljnabpgx w can someone help me to install poly i have some issues
6:can you please give me access to the sid uacyltoe hxgaycze system user pildladjadga can you please give me access to the sid uacyltoe hxgaycze system user pildladjadga
1:acces to sid received from rgpvdhcm mgvpabsj due to travel tool uacyltoe hxgayczeing please allow me to acces to q
5:my collaboration platform and sync keeps prompting for a password i changed my password yesterday ever since i keep getting messages to enter my email and password i do and not ng happens i again get prompted to enter it my one note is not syncing because of t s issue evry time i work with a file i keep getting the prompt
4:re ticket no cpp user ids password change needed for users please assign to bokrgadgsu esdwduobrlcn received from wibovsru ulmqyhsk drwfubia per our conversation in two cases below i am unable to change the passwords because the erp system passwords are not reset to daypay i do not know who t s ticket should be assigned to i created the ticket and it was assigned by someone to you if it has to go to someone else please reassign it accordingly cphemg erp sid account locked login not possible cphemg erp sid account locked login not possible
3:not able to view drawings in business client not able to view drawings in business client
1:impact award received from lzvdyouh imqgfadb hallo ich kann mich nicht in das impact award programdntym einloggen oder mein pass wort zur cksetzen mit freundlichen gr en lzvdyouh imqgfadb
3:not able to access walkme plugin every time i click on the walkme link i get the upgrade plugin message i get the below message in a new tab i am not being able to access walkme plugin on hr tool
3:german caller german caller
0:unable to get old mails in outlook received from kirtyywpuo dcksxjeq please note i am unable to get my old mails in the inbox the oldest mail i can get is of th april i need my old mails also as there is important data related to customers
6:collaboration platform received from nmgesubf wugbalmy office collaboration platform is not executing in my a c pl help
3:need help in changing password in password management tool password manager need help in changing password in password management tool password manager
5:verbindung zum internet server nicht m glich wegen administrationsrechten fehlermeldung in der mail dieser vorgang wurde wegen beschr nkung abgebrochen bitte wenden sie sich an den systemadministrator kein hyperlink m glich zu ffnen
1:erp sid passowrd received from rxoynvgi ntgdsehl it team kindly please assist to reset erp sid password for user kimtc dkklddww lqdwjdwd operation supervisor pany distribution services of asia pte ltd email rxoynvgi ntgdsehl mailto rxoynvgi ntgdsehl
1:erp account entsperren bitte erp account von fygrwuna gomcekzi entsperren
5:verbindung zwischen drucker em und pc eemw kann nicht hergestellt werden verbindung zwischen drucker em und pc eemw kann nicht hergestellt werden
1:account locked in erp sid account locked in erp sid
1:in hub for mstorage product pany folder for me it is showing access denied in hub for mstorage product pany folder for me it is showing access denied
0:unable to login to windows account unable to login to windows account
0:unable to access email received from rxoynvgi ntgdsehl it team kindly please assist as my staff kmvwxdti uaoyhcep unable to open s email puter name aswl user kthassia dbkdwwd wdfwsggalleh operation supervisor pany distribution services of asia pte ltd email rxoynvgi ntgdsehl mailto rxoynvgi ntgdsehl
0:unable to sync mails on iphone s unable to sync mails on iphone s
1:exchange with phone received from kiduhltr ofrdvnux please can you login again my phone to server i changed my phone from old iphone s to new s i want connect get e mails from exchange outlook on my iphone again iphone s phone number imei
0:unable to access erp unable to access erp
3:ticket update on inplant ticket update on inplant
2:password reset to login hub password reset to login hub
3:no display on the monitor no display on the monitor
4:distribution list not updating distribution list not updating removed and re added it back waited for some time it worked fine issue resolved
4:supply chain software pw received from bmudkpie qolrvbip please reset my password for supply chain software user beyhtcykea best
1:envoy partir de l outil capture d cran received from orvsydzf rbqtpdaz i haved any access to bobj since days please could you help me
1:infopath installation for lean event i m not able to add a lean event through the webpage cannot be displayed
0:unable to load outlook as ost file got corrupted unable to load outlook as ost file got corrupted name bthrob knrlepglper language browser microsoft internet explorer email xziwkgeo gdiraveu customer number telephone summary could you please take control of my screen and let me know what is wrong with my email
3:ticket update on inplant ticket update on inplant
0:unable to access drawings unable to access drawings
0:update on inplant update on inplant
5:vip mobile device activation vip mobile device activation
1:oulook not updating summary my email is not update again
1:i need my password in sid changed thanks received from azxhejvq fyemlavd userid walddkrrm mdiwjd wthaldlmdsrop global et cs and pliance programdntys
4:skype received from eqxyvfpi gbaljypo i have been unable to load my picture in skype when i try to edit it takes me to my account and does not load i have added in outlook but does not show up in skype any ideas
2:printer issue hp office jet printer offline not able to clear printer queue cleared queue by mand prompt and checked giving a uacyltoe hxgaycze print it worked fine issue resolved
0:uacyltoe hxgaycze call from benethrytte cthoursook uacyltoe hxgaycze call from benethrytte cthoursook
1:expense report submittal refer ticket inplant received from ytqhfmwi itnakpmc i ve attempted to submit t s expense report below for approval and it does not appear to be moving on to approver it only saves the report t s happens every time i submit an expense report
6:bplnyedg vobluewg placed a uacyltoe hxgaycze call id bplnyedg vobluewg placed a uacyltoe hxgaycze call id
5:my email keeps disconnecting and i have not had internet access at all t s week from wjslkzfr jxlbzwrp sent tuesday october pm to nwfodmhc exurcwkm subject re email and internet browser importance gh please help me my email keeps disconnecting and i have not had internet access at all t s week
3:no access to appreciatehub i have no access to appreciatehub it says you may not yet be authorized to enter employee recognition site please contact your admin
3:ghost call with interaction id ghost call with interaction id
6:blank call call came and got disconnected blank call call came and got disconnected
1:id id person on other side disconnected
1:outlook not updating outlook not updating
2:problem with kpm time keeping and e time received from zywoxerf paqxtrfk dear sir i have two issues on my kpm i my time keep does not go forward ii i submitted my time report for last week but my supervisor does not receive it and iii my time keeping window only showing one row on my e time i cannot enter a new vacation time x dathniel fangtry senior staff engineer
0:unable to see engineering tool unable to see engineering tool
6:blank call call came and got disconnected private number was unable to call
4:skype addin disabled name pfzxecbo ptygkvzl language browser microsoft internet explorer email pfzxecbo ptygkvzl customer number telephone summary i can not add a skype meeting link to a new meeting notice the button is no longer there please advise how to get it back
0:uninstalling driver update slimware technologies external software uninstalling driver update slimware technologies external software
0:unable to connect to internet unable to connect to internet
4:system freezing system freezing
1:erp login issue password reset erp login issue password reset
4:reset the password for rzxfgmcu xprwayoc on other impact award please unlock my password i forgot it
1:outlook issue not loading outlook issue not loading
2:password reset from password management tool password reset from password management tool
1:erp logon received from xaertwdh kcsagvpy please assist changed password t s morning entered old password just now please activate kind
2:windows account unlock windows account unlock
1:erp reagiert extrem langsam transaktionen in erp dauern zu lange
1:outlook does not start anymore after clicking the outlook icon the start window appears for minutes no matheywter how long you wait the programdnty does not start also a restart of the puter brought no improvement
0:unable to loin to ess portable unable to loin to ess portable
1:outlook bit prompts for password repeatedly after a password reset we are downloading the sp for outlook and will see if the issue is resolved once it is installed
6:bitte das iphone freischalten f r mail empfang received from rtnyumbg yzemkhbq hallo zusammen bitte das iphone freischalten f r mail empfang danke mit freundlichen gr en rtnyumbg yzemkhbq tel cid image jpg d dac mit freundlichen gr en rtnyumbg yzemkhbq techn beratung und verkauf rtnyumbg yzemkhbq mailto rtnyumbg yzemkhbq pany deutschland gmbh max planck stra e x apple data detectors x apple data detectors pany deutschland gmbh gesch ftsf hrer rfwlsoej yvtjzkaw harald m nnlein herr pinkow diese mitteilung ist einzig und allein f r die nutzung durch den adressaten bestimmt und kann informationen enthalten die schutzw rdig vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind die verbreitung verteilung oder vervielf ltigung dieser mitteilung durch personen bei denen es sich nicht um die beabsichtigten empf nger handelt ist streng verboten wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist dann benachrichtigen sie bitte den absender und l schen sie diese mitteilung pany posts select the following link to view the disclaimer in an alternate language diese mitteilung ist einzig und allein f r die nutzung durch den adressaten bestimmt und kann informationen enthalten die schutzw rdig vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind die verbreitung verteilung oder vervielf ltigung dieser mitteilung durch personen bei denen es sich nicht um die beabsichtigten empf nger handelt ist streng verboten wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist dann benachrichtigen sie bitte den absender und l schen sie diese mitteilung pany posts select the following link to view the disclaimer in an alternate language
6:can you please unlock and reset password for userid bertes and let me know the initial password can you please unlock and reset password for userid bertes and let me know the initial password
0:user needs help to open rar file user needs help to open rar file connected to the user system using teamviewer installed the application on the user system user informed he is able to open the rar files now issue resolved
3:not able to access business client received from ntuhoafg bzwefjvk i am not able to access business client please help
1:erp sid password sign on is cabane please reset to daypay thank you name fyzceglp vfnraqxc language browser microsoft internet explorer email fyzceglp vfnraqxc customer number telephone summary i have another user that can t remember s erp sid password sign on is cabane please reset to daypay
0:user pluytd erthryika plaunyud locked herself out of erp sid can you please reset her password to daypay thank you name fyzceglp vfnraqxc language browser microsoft internet explorer email fyzceglp vfnraqxc customer number telephone summary user pluytd erthryika plaunyud locked herself out of erp sid can you please reset her password to daypay
0:unable to access emails on outlook unable to access emails on outlook
3:not able to login to collaboration platform not able to login to collaboration platform
3:ticket update on ticket no ticket update on ticket no
1:i would like to be able to use the camera on my skype for business calls can you add t s to my options if t s option is currently available please let me know
3:no audio on et cs page no audio on et cs page
1:intermittent audio issue on puter intermittent audio issue on puter
1:outlook query summary when logging in remotely i am unable to access my outlook i understand there is a setting i need to change to fix the issue please help
1:inc ticket update inc ticket update
2:hpqc uacyltoe hxgaycze client login error received from nuhfwplj ojcwxser when i try to login the following message is received please advise cid image png de fe
3:ticket query on ticket no ticket query on ticket no
4:skype received from nuhfwplj ojcwxser i am unable to log into skype please advise cid image png da ea
1:interaction id static sound from telephony software phones id
2:password reset rqeuest for sid erp for fduinmtw yof rjs xsodl summary i need to have a user id reset for sid erp for fduinmtw yof rjs xsodl please e mail her once you have reset the password
0:unlock password received from bihfazru bhjqvtzm i have employees that has access to scan out production orders on saturday oct but do not have access today could you check into t s problem and let me know what to do hydluapo qbgclmit and eulsvc rqflkeuc they have tried to unlock everyt ng in password management tool but no luck cthryhris kovaddcth production supervisor bihfazru bhjqvtzm mailto bihfazru bhjqvtzm cid image jpg cfcbe ecf
5:frequent lock out issue received from ksxjcvze ognyetrp i can t go into vpn password should be not right please can you reset my password also for vpn many
3:the engineering tool is not installed properly there are two different engineering tools installed on the in tablet and neither of them work properly when i click on a link it goes into a web based search also when i click on the engineering tool icon it show an error cannnot continue the application is improperly formatheywted the other error that i get below is an example of the web based search when entering a new engineering tool sorry the page you were looking for does not exist or is not available we performed a web search for http engineering data report server pages report viewer aspx report viewer pages report server and here s what we found
6:crm add in will not e up crm add in will not e up
2:password reset request for erp received from irqpwgtn dpautgeh dear sir please reset password as it is failed to logon as i had changed the password management tool password due to expiry w ch results in t s problem user name schyhty emp id cid image jpg db eee with best
5:flash player update issue flash player update issue
1:icloud account is synched with outlook need to delete it icloud account is synched with outlook need to delete it
1:erp sid account locked out erp sid account locked out
1:erp sid password change name bettymcdanghtnuell language browser microsoft internet explorer email mcdythanbm pany customer number telephone summary iam locked out of erp tried to change password and got locked out
5:mobile device activation mobile device activation
1:i cannot access the planner app in owa name giuliasana byhdderni language browser microsoft internet explorer email ajnpuqym gvoncems customer number telephone summary i cannot access the planner app in owa
2:password expired unable to change the password password expired unable to change the password
2:password reset through password management tool password manager collaboration platform issue summary i am having difficulty changing my password for usa pany through the password management tool id system please assist
3:ticket update inplant ticket update inplant
3:getting an error when trying to access the precall planning reports and cmor see attached keinyujo torvxeda can not access the pre call planning section of the account record he gets an error that is the same as the one he gets for s reporting engineering tool on the crm dashbankrd it fixed once but when i opened crm again same issue happened
1:erp sid locked erp sid locked
4:dedalus report on pdf blocked summary cannot open downloaded dedalus report on pdf t s was reported on several collegues when downloading and opening t s particular report
0:unable to open business client install net framdntyework unable to open business client install net framdntyework
2:weekly sales activity reports received from mnlvhtug imvetgoa i didn t receive any sales activity order reports from publications pany for t s past week mnlvhtug imvetgoa sr application engineer general engineering pany inc mnlvhtug imvetgoa mailto mnlvhtug imvetgoa cid image png d f
3:not able to open single sign on portal on hub not able to open single sign on portal on hub
3:not able to submit lean tracker in collaboration platform not able to submit lean tracker in collaboration platform
1:outlook skype problem received from cspkeyza bzpyfcki team i can not open outlook and skype in my pc it gives an error like t s cid be dbe e bb eccc
0:unable to get to password management tool to change the password unable to get to password management tool to change the password
5:vpn is suddenly not accepting credentials vpn is suddenly not accepting credentials
4:re ticket no ments added received from stdiondwd rawdwu pany dwight any update on t s
3:not able to open drtawings in pdf not able to open drtawings in pdf
6:bobj not working received from ctzykflo evzbhgru dear all all reports under bob information spaces like the product management report and quota report and others are missing you simply get an empty screen other users report the same problem can you please fix the issue
4:reset the password for mdvlkbac uhefoqtg on erp production erp please unlock the account hanx and reset password for me
4:set up hand phone for email received from ynsqjehx kqgrsawl it team i d like to set up my hand set samsung i for my pany outlook emails pls offer assistance best
5:my engineering tool is not taking new password it is showing number of failed attempts exceeded name syhunil krishnyhda language browser microsoft internet explorer email mpvasqwy rotkyeja customer number telephone summary i changed my password from password management tool password unlocked all accounts my engineering tool is not taking new password it is showing number of failed attempts exceeded
6:bob j bob j geht wieder mal nicht haben wir einen systemfehler bob j goes back not even do we have a system failure mit freundlichen gr en best
2:pany connect pany connect
3:not able to submit lean tracker not able to submit lean tracker
3:login issue erp sid login issue erp sid user getting logon balancing error advised the user to check if he is on the pany network advised the user to login and check caller confirmed that she was able to login issue resolved
6:cannot review stock at mdw mm received from aqrhwjgo cyelqkvs dear it team i just plete gr for dn mm but there is not stock available on md please advise because i would like to s p to customer pcs today cid image png d b best
1:outlook not launc ng outlook not launc ng contact connected to the user system using teamviewer user confirmed he does not use ms crm tried to repair the ms office restarted the pc tried to reconfigure the outlook taking some time outlook ver user mentioned that he will call us back tomorrow with the ticket nunber please help the user
1:erp been locked please help to un lock and tell me the new password please help to unlock erp and tell me the new password
1:account unlock ic wel e our next available agent will be with you shortly interaction alerting agent website visitor has joined the conversation jqxtbspr mpfdivlh rakthyesh rakthyesh davidthd
3:need to change password and sync new password on all accounts need to change password and sync new password on all accounts
0:unable to sign in to skype unable to sign in to skype
2:password reset for ess user nothrdaj password reset for ess user nothrdaj
4:sound not working suspecting email threat from thaybd mhasttdd sent saturday october pm to nwfodmhc exurcwkm cc rohthsit mhdyhtya subject fw inquiry purchase order kindly check for below mail is hope it may be junk mail i never meet any person as name shows of sender i have tried opening attachment but unable to do that forwarding t s mail for seeking it help to check whether its only junk mail or attachment opeyctrhbkm plvnuxmry cause issues like virus or our pany database theft through link please check and confirm best
1:inquiry on erp sid maintenance inquiry on erp sid maintenance
2:pass word reset received from ujzhflpn oibnxrvq please reset the pass word as daypay for below user id user id purartnpn best
0:unable to sync mails or calendars on mobile device unable to sync mails or calendars on mobile device
3:ticket update on inplant ticket update on inplant
0:unable to connect to network printer unable to connect to network printer ticket update on inplant
2:password not update received from cuzhydjl fugwxdqh team good afternoon my name is cuzhydjl fugwxdqh mexico queretaro unfortunate my password was expired but i forgot update it now i cannot enter at the pany systems distributor tool crm today i tried to change the password but the web site don t give me access please can you said me what i should do about t s
3:network printer not working received from umzcxfah aoshpjiu please check to see if printer rr on lrrsm is connected to the network i have sent several documents but they are all sitting in queue the printer is turned on and says it is ready but not ng happens
3:ticket update on inplant ticket update on inplant
0:unable to log in to erp netweaver unable to log in to erp netweaver
4:request unlock user account sekarfts received from sthyuraj sektyhar pany please unlock my user account user name sekarfts
6:create telephony software id for the gso new re sewilrxm cbikymvf create telephony software id for the gso new re sewilrxm cbikymvf
5:vip user unable to join skype meeting from external vendor vip user unable to join skype meeting from external vendor
2:phone issue phone issue
3:generirtc information generirtc information
2:when i click on the download to pdf i don t get the pop up w ch allows me to download to pdf see attachment when i click on the download to pdf i don t get the pop up w ch allows me to download to pdf see attachment t s is bthrob ducyua i had don put crm dynamics in s popup blocker and it worked i don t know if that s the only t ng he needs in the pop up blocker i also had m put pany collaboration platform in s pop up blocker because that s what i had in mine please close t s ticket if t s is all that needs to be done
1:outlook issue outlook issue unable to open new email and is going to not responding
1:inc ticket update inc ticket update
3:lost connection to hqn w ch is a personal drive shared between my desktop and laptop i lost connection to hqn w ch is a personal drive shared between my desktop and laptop i am able to access it on my desktop but no longer on my laptop i tried to map to the location again but was unsuccessful
1:i cannot see my arc ved emails in outlook i am leaving today and natytse sylyhtsvesuyter will need to see those arc ved emails outlook
0:unable to open sid and password issue in sid unable to open sid and password issue in sid
1:erp password locked out after updating passwords with password management tool password manager everyt ng else works just erp sid is locked out
0:unable to login to hub to check pay statements unable to login to hub to check pay statements
1:issues viewing drawings issues viewing drawings please see the attached document with the error messages
0:unable to see all the tabs under ess unable to see all the tabs under ess
3:let s talk video is not playing let s talk video is not playing
1:issue with microsoft office key entry received from hcyemunl lnecsgpd it team here with enclosed the screen shot it says t s copy of microsoft office professional is not activated please suggest what to be done for key entry for activation t s popup es automatically after i login to ms outlook best
3:ticket update for ticket no user called to inform that she was kicked out of eu remote after minutes and now she is connected to na its working fine
1:engineering tool will not open mathrv macyhtkey my engineering tool client will not open i am getting an error message cannot continue the application is improperly formatheywted contact the application vendor for assistance i have uninstalled and re installed several times
1:error message trying to log into purchasing to order error message trying to log into purchasing to order user id cuthyunniy i have attached the email that shows the errors i am receiving
6:blocked out from expense report blocked out from expense report
4:request you to reset my erp password received from dshferby houtnzdi
0:unable to open outlook and mobile device activation unable to open outlook and mobile device activation
2:please reset password in sid for user id maihtyrhu please reset password in sid for user id maihtyrhu
0:user id password fail received from yxliakph soucfnqe dear sir one apprentice mr suniythulkuujmar nk is unable to view s salary statements due to user id password fail pl help to recover the same old id vvkhyhums old password dhadwuz with
1:account locked in ad account locked in ad
4:skype account login problem name ilypdtno mkdfetuq language browser microsoft internet explorer email ilypdtno mkdfetuq customer number telephone summary skype account login problem ic wel e our next available agent will be with you shortly interaction alerting agent website visitor has joined the conversation dwfiykeo argtxmvcumar ilypdtno mkdfetuq am facing problem in signing in skype account dwfiykeo argtxmvcumar please provide me id password for team viewer ilypdtno mkdfetuq id password dwfiykeo argtxmvcumar working now ilypdtno mkdfetuq yup
2:password is not getting synchronized password is not getting synchronized
6:cannot add the lean event i cannot launch add the lean event icon in collaboration platform request you to install microsoft version of it attached is the error for your reference
1:account zugriff dyqekzuc djhznybt wiederherstellen dringend received from urpbyoke vwcbhmds dyqekzuc djhznybt sitzt neben mir er kann seinen account nicht mehr ffnen viele gr e best
4:reset the password for imjwbogq xfizlnap on erp production erp please reset password to daypay
1:outlook freezes after crm update outlook freezes after crm update
2:probleme mit der anzeige von offenen emails received from ecoljnvt lbdqmvfs hallo seit einiger zeit werden in meinem outlook nicht mehr alle offenen email angezeigt cid image jpg df caf ich muss immer erst auf das blau unterlegte nweisfeld dr cken um weitere emails sehen zu k nnen das geht aber nur wenn ich eine verbindung zum exchange server habe da das nicht immer gegeben ist bitte entsprechend einstellen dass ich alle emails immer lesen kann mit freundlichen gr en best
1:engineering tool and erp not working engineering tool and erp not working
3:need help in resetting password in password management tool need help in resetting password in password management tool
6:business client authorisation received from vomtbcej lyiwqrct pl provide business client authorization for checking downloading drawings employee id
3:ticket update on inplant ticket update on inplant
0:unable to submit expense report received from vxzahrlc frtkpehy could someone please call me i have tried to call it and it keeps disconnecting
0:unable to install engineering tool unable to install engineering tool
3:ticket update on ticket no ticket update on ticket no
3:ticket update on ticket no ticket update on ticket no
3:ticket update on inplant ticket update on inplant
1:impact awards email from nwqktzlx vnlqkgpb sent thursday october pm to nwfodmhc exurcwkm subject p s ng check fw e
1:expense report not going to correct manager expense report not going to correct manager
0:unable to sync passwords on all accounts unable to sync passwords on all accounts
6:kpm issue ie upgrade from to ie kpm issue ie upgrade from to ie
6:blank call gso loud noise blank call gso loud noise
1:erp password reset for user kambthryes exlbkpoj vrkoqaje please reset erp password of kambthryes exlbkpoj vrkoqaje to daypay
4:reset sid password for jidhewlg jufskody could you please reset the password for the user olthyivectr for sid in erp he is pany sales manager and s password is not working and he needs t s access due the channel partner programdnty
3:ticket update on inplant ticket update on inplant
1:outlook issue outlook issue
3:lean tracker received from sdbcpvtx hzpctsla mithyke tayjuoylor and arithel shfsako get t s error when they try to open the add a lean event button on their pcs cid image png dd abf
5:msd office specifically outlook outlook is very slow to respond i m having to manually refresh to update
1:outlook not updating cras ng intermittently outlook not updating cras ng intermittently
3:ticket update on ticket no ticket update on ticket no
5:mobile device activation from sbgvrncj idfhtoqv sent thursday october pm to przcxbml vnjdghui nwfodmhc exurcwkm cc jywvemun qngschtz subject re synchronization iphone with outlook thsgy yes t s option is available gso please open a ticket for t s and i approve many
0:unable to login to collaboration platform with email address and password unable to login to collaboration platform with email address and password
4:static issue on phone interaction id static issue on phone interaction id
0:unable to access ap remote or eu remote w le na remote is down fjaqbgnld yukdzwxs when i try to access either one i receive the message that t s page can t be displayed
1:engineering tool not opening engineering tool not opening
1:email activation on pany provided device email activation on pany provided device
3:not able to login received from uypsqcbm fqpybgri sir ma am refer below screenshot and help me out urgent cid image jpg dd sid acb
1:office asking for license key office asking for license key
1:engineering tool pany and pany not working engineering tool pany and pany not working
0:unable to save docs on t drive internet not working unable to save docs on t drive internet not working
0:unable to open excel file from collaboration platform name wqxzleky uwjchqor language browser microsoft internet explorer email wqxzleky uwjchqor customer number telephone summary cannot open files in collaboration platform get message that server isn t responding location of files
5:msd crm popup when try to lunch outlook and outlook freezing msd crm popup when try to lunch outlook and outlook freezing
0:unable to login to et cs unable to login to et cs
3:ticket update for inplant ticket update for inplant
4:secure logon does not work when try and initialize secure logon get message username or password incorrect logged on earlier t s morning and it worked fine phone
1:account locked out windows account locked out windows
1:account locked account locked
3:ticket query regarding ticket no ticket query regarding ticket no
0:unable to login to skype unable to login to skype
1:i need accsess to t s link received from rcmziuob xhblozqe i need accses to t s report hostname departments pubreports fy file hostname departments pubreports fy cid image png d eb vielen dank mit freundlichen gr en best
5:vip outlook freezing vip outlook freezing
1:account lockout account lockout
4:reset the password for xaykwtrf amlswjfr on erp produktion erp reset the password for xaykwtrf amlswjfr on erp produktion erp
3:no vpn connection my employee p financial name jvxtfhkg heptuizn language browser microsoft internet explorer email jvxtfhkg heptuizn customer number telephone summary no vpn connection my employee p financial ic wel e our next available agent will be with you shortly interaction alerting agent website visitor has joined the conversation dwfiykeo argtxmvcumar is it petrghada financial jvxtfhkg heptuizn no it s pethrywr financial dwfiykeo argtxmvcumar ok jvxtfhkg heptuizn can you call m it s urgent dwfiykeo argtxmvcumar ok will do it jvxtfhkg heptuizn
3:ticket no wireless guest access hr tool trainer received from krnzfoct mnjbuedp well received
3:ticket no wireless guest access hr tool trainer received from aorthyme rnsuipbk please find below the credentials of guest access for annyhtie zhothu cid image jpg dc cef
3:t s link can not be open t s link can not be open
1:account blocked received from kmzwjdsb ejgnafcy could you help me unlock my account i can not get through
1:ess portal received from ygkzwsud cvjgkxws i am unable to log in to bex website through ess portal please help
5:folder missing received from munxvfhw texsbopi dear sir pkj folder is missing in u guest u is hostname prakaythsh kujigalore senior manager engineering munxvfhw texsbopi mailto munxvfhw texsbopi
2:windows account frequently getting locked windows account frequently getting locked
3:no power on the laptop no power on the laptop
3:ticket update on ticket no ticket update on ticket no
1:engineering tool not working engineering tool not working
3:need help resetting one of my team members hub windows password need help resetting one of my team members hub windows password
2:password reset instruction summary i need to reset one of my team members password s name is mzyejqvd xzbtcfar user id gilbrmuyt
3:ticket update on ticket no ticket update on ticket no
4:skype does not work skype will for load phone same problem as last week
3:ticket update on inplant ticket update on inplant
0:unable to open emails in outlook unable to open emails in outlook
5:vpn shut down vpn shut down when i was clocking back in for lunch phone said i had bee gone for minutes no warning
1:outlook doesn t start up on my tablet dell latitude outlook doesn t start up on my tablet dell latitude
5:ms office word issue ms office word issue
1:access to sid received from bxind bvptuqxr good afternoon would you please check t s error in sid user revelj erp sid also i need reset my password in sid t s is the error cid image png dc e best
0:unable to access pany password expired unable to access pany password expired
2:wifi received from nbdljruw axcrspyh hallo zusammen es werden bei mir keine wifi verbindungen mehr angezeigt zuhause kann ich mich nicht mehr einw hlen bitte um lfe danke mit freundlichen gr en best
0:unable to see my previous pay slips unable to see my previous pay slips
5:vpn shut down i was fixing an order i went to answer a question on skype i noticed that skype lost connection then i noticed the vpn was shutting down i didn t see a pop up note on vpn before the shut down
5:vpn shut down w le searc ng for quotes in erp vpn shut down i didn t see a pop up note the first clue with problem was that erp shut down then i saw that vpn connection had shut down
0:unable to connect to panysecure unable to connect to panyssecure
3:need to find old emails on outlook need to find old emails on outlook
3:ticket update on ticket no ticket update on ticket no
3:nachdem ich outlook ge ffnet habe und eine e mail angeklickt habe kommt ein blauer kreis der sich dreht und ich nichts mehr machen bitte dringend um lfe meine mobile tel nr
6:benefits app on ssp received from fpbmtxei jtqbcnfs i do not have the benefits solver application on my single sign on portal can someone please assist me with getting t s added
1:outlook not working crm issue outlook not working emails not opening crm issue
3:locked out of s system locked out of s system
1:erp sid password reset erp sid password reset
3:tmunkaiv ockt yj received from nlgkmpaq outrnkca all i need to get a log in created for our new sr production specialist tmunkaiv ockt yj
1:erp password reset sid erp password reset sid
4:dw print job error dw print job error
0:unable to login to impact award unable to login to impact award tried password reset but was not able to remember security question
3:need link to access outlook web mail need link to access outlook web mail
1:account locked out account locked out
6:cannot print to cl ever since a recent workstation move i am unable to print to cl before the move i printed to cl regularly since the move any attempt to print to cl prompts me to install the driver w ch i do but the print job fails regardless
6:calendar is not visible by manager calendar is not visible by manager
6:basis on call s ft details received from mnxbeuso rfmdlwuo dac gso basis on call details has been modified and the modified is placed in the below location in the collaboration platform please update your records accordingly
4:deployment notification ms net framdntyework business client sid emea issue received from qaohugxw kdeqjncw i got an error message after minutes i t nk that update has not been done correctly could you please check my puter best
3:need help received from axcbfuqo yiagubvh good morning i am in trouble with my password i changed the password and i have the possibility to be connected to my e mail and connection to various areas but i still have my old password to start my puter if i request to change my password using ctrl alt delete and change the password it is not working can you help
1:outlook repeatedly asking for passwords outlook repeatedly asking for passwords
4:request lauacyltoe hxgaycze version outlook update received from luxdnsvk qmnyzcfs dear sir my laptop currently has version of microsoft outlook kindly help me in getting the lauacyltoe hxgaycze version of the same with best
1:owner of the group k bhty plc yhhm er is not available and has gave approval owner of the group k bhty plc yhhm er is not available and has gave approval to add ploxzuts utvimnwo ploxzuts utvimnwo attac ng the approval mail from thvnfs anyhusppa sent wednesday october pm to gzjtweph mnslwfqv subject fw inc add my name to distribution lists fyi with best
4:reset the password for wcrbmgon kcudbnrw on e mail reset the password for wcrbmgon kcudbnrw on e mail
4:reset the password for xbsckemt durnfyxb on sonstiges hallo bitte nur das passwort f r appricatehub impact award zur cksetzen da auch die sicherheitsfrage wie e die erste schule die sie besucht haben nicht korrekt beantwortet werden kann danke
1:in outlook i am not getting pauhtul p llyhuip pany mails in outlook i am not getting pauhtul p llyhuip pany mails ic wel e our next available agent will be with you shortly interaction alerting agent govind ic website visitor has joined the conversation dwfiykeo argtxmvcumar please click on the link run it twice give me the id password govind few days back i created folder for pollaurid messages dwfiykeo argtxmvcumar ok please provide me access to your system govind its not working to me can you send me teamviewer dwfiykeo argtxmvcumar please try t s link govind tinyurl tinyurl
1:arc ving tool viewer arc ving tool has been installed on my pc but i can t view attachments in erp could you please help me
0:unable to submit lean tracker unable to submit lean tracker
1:outlook on laptop won t startup anymore errormessage name tuzkadxv rxloutpn language browser microsoft internet explorer email tuzkadxv rxloutpn customer number telephone summary outlook on laptop won t startup anymore errormessage a new guard page for the stack cannot be created
2:probleme mit skype received from fmhlugqk dpraet hallo liebe kollegen kolleginnen ich kann skype nicht starten kommt immer diese fehlermeldung cid image png d ff dv zlettel mit freundlichen gr en best
1:accound locked in ad accound locked in ad
1:error login on to the sid system error login on to the sid system verified user details employee manager name user has tried the password management tool pwd manager unlocked the erp id caller confirmed that he was able to login issue resolved
0:unlock my erp account received from jqpvitdw vitsrceq could you please help to unlock my erp sid account my user id is lilp
1:outlook configuration for new mobile handset received from ckswypji vrucgqna request your support to configure settings for outlook mails on my new motorola moto g plus handset
1:impacts awards login issue impacts awards login issue
0:user needs help to create delivery received from gjtyswkb dpvaymxr dear it would you pls help to check
1:error login on to the mii system error login on to the mii system verified user details employee manager name unlocked and reset the erp id to daypay caller confirmed that he was able to login issue resolved
3:ticket update on inc ticket update on inplant
1:erp logon received from hwrxutgm fjlwmson i changed my password through password management toolpasswordmanager and when i attempt to logon to erp my password is not recognized mthyike voyyhuek senior materials engineer hwrxutgm fjlwmson mailto hwrxutgm fjlwmson
0:unable to update passwords using password management tool link unable to update passwords using password management tool link
3:ticket update on inplant ticket update on inplant
3:ticket update on ticket no ticket update on ticket no
2:please reset my pass word for s op please reset my pass word for s op
0:unable to take et cs course unable to take et cs course
4:discount form issue infopath discount form issue infopath
0:user was unable to open reporting tool user was unable to open reporting tool
3:laptop cannont access panysecure or panyguest wifi in corporate center building i recently received a gb engineering laptop to use for work i currently work in the tech center building where both wired docked connection and wifi pany secure work fine i have been in two meetings today in the corporate center building where i cannot connect to any secure wifi network t s has been frustrating since i usually require my laptop with internet to some extent in any meeting please assist
6:cannot access usa or usa collaboration platform documents when i try to open documents i am prompted to enter my email address then password and then the process repeats i did change my password today but don t know if that has anyt ng to do with it
1:email received from raifstow gfeymtql i need to have k rckfthy grind added to my microsoft email
2:password reset and access to reporting engineering tools password reset and access to reporting engineering tools
4:skype meeting issues during skype meetings i have been unable to use skype calls i get the message that my speaker is not working and it will not connect me to audio t s happened yesterday for one call and then it worked later in the day today i have not been able to join via skype my same headset works fine for telephone calls so i do not believe it is my headset
4:die synchronisierung mit exchange activesync ist auf ihrem ger t vor bergehend blockiert bis der zugriff vom administra from lhejbwkc xbmyvnqf sent tuesday october pm to nwfodmhc exurcwkm subject dan fw die synchronisierung mit exchange activesync ist auf ihrem ger t vor bergehend blockiert bis der zugriff vom administrator gew hrt wird importance gh dear all please activate my new iphone it is a pany owned device
3:ticket update on ticket no ticket update on ticket no
2:password reset from microsoft on behalf of pany inc mailto msonlineservicesteam microsoftonline sent tuesday october pm to nwfodmhc exurcwkm cc tiyhum kuyiomar subject ro t request to reset microsoft online services password for wjdatzyv bhkoldjv importance gh request to reset user s password the following user in your organization has requested a password reset be performed for their account wjdatzyv bhkoldjv first name ncoileu last name boeyhthm consider contacting t s user to validate t s request is authentic before continuing if you have determined that t s is a valid request use your service s admin portal office windows intune windows azure etc to reset the password for t s user want to let you users reset their own passwords check out how you can enable password reset for users in your organization with just a few clicks sincerely pany inc t s message was sent from an unmonitored email address please do not reply to t s message
4:supply chain software password reset from ftnijxup sbltduco sent tuesday october am to jmxrabzy dpyvjcxr nwfodmhc exurcwkm subject rakthyesh re finished start of s op process help desk please check johthryu s account in supply chain software
1:issue with hr tool when i try to put in a vacation request in hr tool the requests do not show on the calendar i need to cancel some dates but they don t show up for me to cancel them my supervisor cannot see my requests either
1:audio issue summary since outlook crashed yesterday the speakers on n device do not work last week a bios upgrade was run to get speakers working again
1:outlook issue cras ng and not responding outlook issue cras ng and not responding
2:helped user with crm site and helped user with crm site and also helped user with vendor number
3:ticket update on ticket no ticket update on ticket no
2:password management tool password manager received from itjzudor ybtmorxp where do i find the password management tool password manager
5:vip windows account unlock vip windows account unlock
0:unable to reply to emails unable to reply to emails
1:outlook is unable to connect received from gacfhedw iqustfzh team my outlook is unable to connect to mailserver t s happened just after i renewed my passwords over password management tool password manager upon an email notification i do not have any problems in connecting emails over office web or in skype business could you please take a look user gokcerthy puter aisl
1:i lt outlook is unable to connect received from gacfhedw iqustfzh g nderen gacfhedw iqustfzh g nderildi ekim sal kime nwfodmhc exurcwkm konu outlook is unable to connect team my outlook is unable to connect to mailserver t s happened just after i renewed my passwords over password management tool password manager upon an email notification i do not have any problems in connecting emails over office web or in skype business could you please take a look user gokcerthy puter aisl
2:password management tool password manager queries and password reset password management tool password manager queries and password reset
0:unable to open up emails unable to open up emails
1:outlook freezes outlook freezes
4:received a message when trying to open a website unsupported browser asking me to download a new browser to continue
3:getting virus prompt from sep getting virus prompt from sep
4:s op password help desk please check stefyty s account in supply chain software
4:replizieren received from trgqbeax hfyzudql hallo leider repliziert mein laptop im firmennetz nur rudiment r im iphone bekomme ich die neusten emails das problem haben auch andere kollegen er am standort cid image png dbe f mit freundlichen gr en best
4:reset erp password received from ztswnaom lrapiwex dear admin may i request to reset erp password for the following user othyoiz
2:please check jeffrghryey s account in supply chain software help desk please check jeffrghryey s account in supply chain software
4:reset the password for eglavnhx uprodleq on erp produktion erp bitte passwort f r benutzer franhtyuj zur cksetzten wurde mehrfach falsch eingegeben danke
2:please check brook s account in supply chain software please check brook s account in supply chain software
2:passwordproblems received from agjzikpf nhfrbxek i just tried to change my password via passwordmanager and locked me totally would you please be so kind and unlock me again so that i can change it again mit freundlichen gr en agjzikpf nhfrbxek analyst logistics agjzikpf nhfrbxek mailto agjzikpf nhfrbxek pany shared services gmbh gesch ftsf hrer phvkowml azbtkqwx naruedlk mpvhakdq diese mitteilung ist einzig und allein f r die nutzung durch den adressaten bestimmt und kann informationen enthalten die schutzw rdig vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind die verbreitung verteilung oder vervielf ltigung dieser mitteilung durch personen bei denen es sich nicht um die beabsichtigten empf nger handelt ist streng verboten wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist dann benachrichtigen sie bitte den absender und l schen sie diese mitteilung pany posts select the following link to view the disclaimer in an alternate language
2:password reset from microsoft on behalf of pany inc mailto msonlineservicesteam microsoftonline sent monday october pm to nwfodmhc exurcwkm cc tiyhum kuyiomar subject amar request to reset microsoft online services password for xbfcitlh ntulmcpq importance gh request to reset user s password the following user in your organization has requested a password reset be performed for their account xbfcitlh ntulmcpq first name theydbar last name brrgtyanthet perry consider contacting t s user to validate t s request is authentic before continuing if you have determined that t s is a valid request use your service s admin portal office windows intune windows azure etc to reset the password for t s user want to let you users reset their own passwords check out how you can enable password reset for users in your organization with just a few clicks sincerely pany inc t s message was sent from an unmonitored email address please do not reply to t s message
0:unable to take screenshot unable to take screenshot
0:unable to open a website unable to open a website
1:issues with outlook not responding issues with outlook not responding
1:outlook not working correctly outlook not working correctly freezing
5:msd crm outlook stops responding we ensured ipv was unchecked and that network connection was good it was limited initially but went to normal once denghyrt disconnected from vpn checked that outlook works okay in safe mode reduced offline folder settings to months from months uninstalled and reinstalled crm dynamics repair did not help denghyrt will im me if he has any issues with tasks or reminders in crm fdmaluyo tvecikxn
1:issue with outlook and vpn issue with outlook and vpn
1:ich kann meinen vpn nicht ffnen ich kann meinen vpn nicht ffnen
6:knocked off vpn unable to get on na remote i was knocked off vpn at about am now i am unable to log back in via na remote
1:etime not working name esqcuwbg gdcuhzqw language browser microsoft internet explorer email esqcuwbg gdcuhzqw customer number telephone summary me e time will not populate the names of my employees
6:bgflmyar xgufkidq bgflmyar xgufkidq wanted to check if he can login to hr tool on s phone
1:erp front end missing i noticed that my erp front end programdnty seems to be gone for some reason i will need t s returned immediately to my desktop with all prior levels of access set for it
0:unable to share calendar unable to share calendar
1:outlook not launc ng outlook not launc ng
5:zebra pinter not working name lzapwbnc yrjekzqv language browser microsoft internet explorer email lzapwbnc yrjekzqv customer number telephone summary after an automatci upgrade i cannot print on zebra printer anymore the error message is runtime error type mismatch can you give me support
6:blank call loud noise gso blank call loud noise gso
3:there a way to access hr tool e time from mobile device name bgflmyar xgufkidq language browser microsoft internet explorer email bgflmyar xgufkidq customer number telephone summary is there a way to access hr tool e time from mobile device
5:vpn vpn vpn is working
1:erp sid locked out erp sid locked out
1:erp sid and erp sid password reset erp sid and erp sid password reset
1:et cs flash player issue et cs flash player issue
5:vpn is not working vpn is not working
2:printer problem issue information zebra label printers please plete all required questions below if not it will be returned back to the gsc requester to provide required information gsc to review ticket if not able to resolve then please assign to appropriate group per your printer problem assignment flowchart printer name make model ex hq wy hp all usa zebra label printers sm models detailed description of the problem the zebra print software will not connect to erp see attached photos for errors received type of documents not printing product labels what system or application being used at time of the problem zebra print if not printing at all does it respond to a ping mand on the network and has a power cycle of the printer been pleted printer is able to print windows uacyltoe hxgaycze pages so it does not appear to be a pc network printer issue if erp system w ch system sid if it s an erp printer problem can the erp output be rerouted to another erp printer temporarily no what printer can it be rerouted too if document is not printing correctly please scan copy of the document and attach to the ticketing tool ticket
1:o drive missing o drive missing
4:dw unlock in erp sid dw unlock in erp sid
4:s s
1:outlook send receive progress error i am unable to send from our ebusiness pany email i had no problems up to last week see screenshot of error
5:zebra printer is not working after some updates when i try to print on zebra t s error message appair please see the screen shot message it seems that the problem is the erp connection
1:erp sid account unlock and password reset erp sid account unlock and password reset
1:arc ving tool client log file received from qjtbrvfy avwqmhsp dear it team arc ving tool arc ve does not open any inwarehouse tools please repair
2:plant erp error received from dpuifqeo eglwsfkn getting t s error when trying to print labels using zebra printers in s pping cid image jpg dcc bed from thoyhts brthyrtiv sent monday october am to dpuifqeo eglwsfkn dpuifqeo eglwsfkn subject re imp yes because that is a erp error message
0:user vvhthyoffc blocked citrix user vvbthryhn is blocked for citrix access please unlock
4:r cksetzung der passw rter f r accounts vvwtyeidt vvftgors vvnergtubj vvthygschj r cksetzung der passw rter f r accounts vvwtyeidt vvftgors vvnergtubj vvthygschj
3:lean event can not be added lean event can not be added
4:scm software received from oetlgbfw bsctrnwp my supply chain software scm software password has locked please reset so i can log in dthyan matheywtyuews sales manager gl oetlgbfw bsctrnwp mailto oetlgbfw bsctrnwp
5:zebra printer issue label printer not working error connection to erp could not be made printer name prtoplant multiple location are affected usa germany also having same issues
5:zebra printer issue label printer not working error connection to erp could not be made printer name prtor prtor labels are not getting printed
1:i have been locked out of my accounts received from plqbesvo uopaexic please help me reset my password login is dabhrujirthy password was ryljar
1:automatische anmeldung wenn ich outlook aufrufe will der rechner gleichzeitig sich auch noch mit collaboration platform verbinden das lautet mit ihrem gesch fts oder schulkonto anmelden wenn ich meine emailadresse und mein password eingebe passiert aber nichts das st ndige einblenden ist sehr st rend bitte um ab lfe meine telefonnummer ist
3:not able to connect to vpn not able to connect to vpn
4:reset password received from rugdyxqh aqvocmuy good day all please assist me in resetting my erp password user name krugew kind
1:eu remote fails to connect na remote terminates automatically i m trying to connect to eu remote but only get your session is finished logged out successfully
1:erp password change with password management tool error password change failed old password is invalidated gso i tried thrgxqsuojr xwbesorfs to renew my password from erp with password management tool password manager it doesnt work error message error password change failed old password is invalidated please try again using a different password failed to perform operation reset please reset my password
6:can not connect to the hana server via us vpn i m using the us vpn as the european one is down fjaqbgnld yukdzwxs i can t reach the hana box i can connect to all other mac nes on the network i have attached the reporting tool failure and a tracert to the box i have rebooted my mac ne and broadband
1:enter and edit the link vroxskje bixtmefd need to enter and edit the link ef b fdd cd da file apac approved exception list xlsx action default
5:vpn not getting log in name vithrkas language browser microsoft internet explorer email xiwegtas ygrfbzon customer number telephone summary vpn not getting log in
5:vpn connection issue received from qwvpgayb amniujsh i cannot access the vpn when i click on open new session not ng happens
1:erp password password reg received from xdvwitpm zscxqdho sir my user id is bathylardb given password is india but im unable to login to the erp request you to reset the password send the same
4:reset password erp sid received from zuxcfonv nyhpkrbe gso please kindly reset password for zhhtyangq with erp sid
4:skype l d auf dem pc nicht skype wird nicht vom browser geladen auch nicht nach langer wartezeit
0:unlock erp sid received from zuxcfonv nyhpkrbe gso please unlock the erp sid for linz
4:skype not work received from yjwivxsh fcetobrj dear it team my skype not work best
3:no vpn access pls help received from luagmhds iymwcelx helpdesk when trying to access vpn following message appears i am unable to get in by clicking click here pls help because i am doing ppm reviews from outside pany office with my team today and need access to data from pany folders thx cid image png dc ead micheyi gyhus vice president luagmhds iymwcelx mailto luagmhds iymwcelx pany inc www pany
3:germany can t connect using vpn f networks phone email iewnguxv bufwxeiy germany can t connect to the local network using the f vpn connection it worked until saturday sunday morning we got just the screen your logoff was successfully i called the phone support he fixed t s but now after logon we can t reach erp and the servers in our plant ping failed please fix t s our external employees can not work
5:vpn issue received from ygkzwsud cvjgkxws my vpn page is not responding unable to connect
6:cannot start outlook email received from ynsqjehx kqgrsawl it team since yesterday my laptop was unable to start outlook mail i could only use web mail now any assistance to resolve t s is appreciated best
2:please help for vpn connection try to contacted but can t name wanayht language browser microsoft internet explorer email xztveoqs zyrnqiav customer number telephone summary please help for vpn connection try to contacted but can t
4:dell laptop will not stay connected to the internet name stgyott gdhdyrham language browser microsoft internet explorer email stgyott gdhdyrham pany customer number telephone sartlgeo lhqksbd summary i have a dell latitude w ch i use from home office remotely laptop will not stay connected to the internet can you assist please
1:erp sid password received from zuxcfonv nyhpkrbe gso please reset password for hanx
2:hpqc installation received from elixsfvu pxwbjofl i m trying to install hpqc for travel tool uacyltoe hxgayczeing with my windows user name and password but have the following error message cid image png dcf abe best
5:vpn not working for rjeyfxlg ltfskygw am lzspyjki smdbqnef ok am lzspyjki smdbqnef bring up notepad her name is oyunatye am
4:resetting of erp password received from ngjztqai xqjzpvru request you to reset my erp password
4:dpozkmie vjuybcwz erp account locked received from boithdfa tojwnydh please unlock account
2:password resset request from rakthyesh ramdntythanjesh sent sunday october am to kzishqfu bmdawzoi cc tiyhum kuyiomar subject re request to reset microsoft online services password for hgudmrta vidzoqfl dear dene accounts status is unlocked for user hgudmrta vidzoqfl please note the following url using w ch you can unlock all accounts and setup one single password for access across all systems from any other pc connected to the pany network for a step by step guide on how to use t s site click on the following link let me know if you need more information or assistance on t s matheywter kind
2:password reset request password reset request
1:erp password reset ic wel e our next available agent will be with you shortly interaction alerting agent website visitor has joined the conversation rakthyesh ramdntythanjesh ramdntythanjesh ramdntythanjesh rakthyesh rakthyesh ramdntythanjesh
5:mobile device activation from ftnijxup sbltduco sent saturday october pm to nwfodmhc exurcwkm subject wg die synchronisierung mit exchange activesync ist auf ihrem ger t vor bergehend blockiert bis der zugriff vom administrator gew hrt wird help desk please take my new iphone s out of quarantine
1:erp locked please reset for nabjwvtd sprhouiv received from boithdfa tojwnydh
0:unable to see emails w ch are older than days unable to see emails w ch are older than days
6:blank call gso loud noise blank call gso loud noise
4:supply chain software password reset from ftnijxup sbltduco sent saturday october pm to qaohugxw kdeqjncw nwfodmhc exurcwkm subject re my access to supply chain software is blocked help desk please check pathuick s account in supply chain software
4:supply chain software password reset supply chain software password reset from ftnijxup sbltduco sent saturday october pm to thsyrley s nwfodmhc exurcwkm subject re finished start of s op process help desk please check thsyrley s account in supply chain software and assist for sign on
4:reset passwords for jvpkulxw ovuweygj using password management tool password reset reset passwords for jvpkulxw ovuweygj using password management tool password reset
1:account got locked account got locked
1:erp sid account received from zuxcfonv nyhpkrbe gso please unlock and reset password for lijsyte also send password to jinxyhdi luji
2:password management tool received from weqocbnu eoixcpvy all please reset my password for sid for my entering error more than times user name caoryhuq south service pany mailto south service pany best
2:password reset using password management tool password reset using password management tool
0:unable to save excel document unable to save excel document
0:unable to sync some files in collaboration platform unable to sync some files in collaboration platform
3:ticket update on inplant ticket update on inplant
3:ticket update on inplant ticket update on inplant
0:unable to log in to engineering tool unable to log in to engineering tool
0:unable to sign in to skype meeting unable to sign in to skype meeting
1:outlook not opening up stuck on loading screen outlook not opening up stuck on loading screen
5:vpn issue telephone summary i cannot get vpn to connect on my puter
1:engineering tool and infopath issue sqlcuhep railgnfb called in for an issue where he was unable to launch engineering tool and unable to fill up a discount form
0:unable to view mails more than days unable to view mails more than days
5:jabra headset issue i needed a hand setting up jabra pro headset for skype calls i have installed drivers just not sure what else needs to be done contact
0:unlock account email in cell phone the user vhjkdqop tkhafgrc id sanchrtyn team could you please unlock account email in cell phone the user vhjkdqop tkhafgrc id sanchrtyn
5:qhjkxoyw lgiovknd called as he wanted to speak to tiyhum kuyiomar qhjkxoyw lgiovknd called as he wanted to speak to tiyhum kuyiomar
0:unable to log in to supply chain software unable to log in to supply chain software
3:need t s fixed received from oetlgbfw bsctrnwp i don t have access to below prerequisites you must have the infopath filler client to plete and submit the lra form please contact the gsc and open a remedy ticket for the pc support group if you do not have the infopath filler client to determine if you have the infopath filler client click on the start button and choose all programdntys click on microsoft office group you should see the microsoft infopath filler client dthyan matheywtyuews sales manager gl oetlgbfw bsctrnwp mailto oetlgbfw bsctrnwp
0:unable to open engineering tool application unable to open engineering tool application
1:engineering tool issue engineering tool issue
6:business client net error message business client net error message
0:unable to enter mileage details site not loading unable to enter mileage details
3:ticketing tool issue cannot seem to create a new subtask from the ticketing tool console ticketing tool issue cannot seem to create a new subtask from the ticketing tool console the area to create a new sub task seems to be missing we were asked to create separate tasks for server de missioning and neither me nor ron mcgee can seem to create a sub task on a ticket any more
2:hpqc uacyltoe hxgaycze installation summary i need help downloading a uacyltoe hxgaycze application can someone take over my screen and help me out
4:subbathykrisyuhnyrt shhuivashankar pany provided phone activation subbathykrisyuhnyrt shhuivashankar pany provided phone activation
3:ticket update on inplant ticket update on inplant
2:passwort geoyhurg chriuimjiann received from nsoikcyf jhybqael bitte schalten sie meine passw rter frei plase unlook my password chrithysgd mit freundlichen gr en best
3:general query general query
6:browser issue etime flash player issue addin issue browser issue etime flash player issue addin issue
3:ticket update inplant ticket update inplant
1:excel keeps exiting excel keeps exiting
0:unable to update mileage details site not loading unable to update mileage details site not loading
1:erp sid password reset erp sid password reset
4:skype meetings received from dlougnqw jiuybxew good morning can you please assist me with getting the skype meetings back up and running for me it came up before but i no longer have the option
4:skype issue personal certificate error skype issue personal certificate error
2:hr tool etime issue hr tool etime issue
1:audio issue in skype audio issue in skype
1:engineering tool installation engineering tool installation
1:outlook not opening outlook not opening
1:anleitung fuer password management tool anleitung fuer password management tool
6:can t access to hr tool etime received from zywoxerf paqxtrfk dear help desk i can t access to hr tool etime see below error the page you are trying to reach is not available an internal server error was raised x jdamieul fandyhgg senior staff engineer zywoxerf paqxtrfk
2:wifi not working webpages not loading wifi not working webpages not loading
6:call from vendor about crm call from vendor about crm
1:i can t get logged into outlook the problem started thursday october around pm reichlhdyl usa skype is working
1:et cs webportal login issue not able login to et cs website please find the screenshot for the same and kindly help regarding t s issue
1:outlook is not working received from krilnmcs chpkeyqb good morning yesterday i started outlook in the morning as every morning it started very quick but when i tryed to open a mail i received a w te screen i tried several new puter starts but not ng changed so i decided to work via collaboration platform and i m doing t s right now as well because today i had the same negative result with outlook start was quick and that s it no chance to read an email or write one please have alook into t s matheywter because working via collaboration platform i sless fortable and slowing down
2:purchasing online katalog de technischer handel funkioniert nicht purchasing online katalog de technischer handel funkioniert nicht
3:need access received from tcbonyes gpfacron i need an access to email address to modify as and when required please provide me the access for below mentioned mailing address k bnthygl pdu hdjm er k bhrtty pdlc yhhm er with best
3:ticket update on inplant ticket update on inplant
0:unable to install crm for outlook unable to install crm for outlook
3:ticket update on inplant ticket update on inplant
1:outlook programdnty takes about min to load outlook programdnty takes about min to load
2:password reset to login to hub password reset to login to hub
1:engineering tool page not opening engineering tool page not opening
1:analysis add in keeps getting removed analysis add in keeps getting removed
1:account locked out ad account locked out ad
1:erp sid account unlock erp sid account unlock
2:please can you unlock the user vvamrtryot on the environment sid again please can you unlock the user vvamrtryot on the environment sid again seems is still locked there only in sid for all other everyt ng is fine
2:hpqc uacyltoe hxgaycze installation hpqc uacyltoe hxgaycze installation
6:change in offline cache mode in outlook to months change in offline cache mode in outlook to months
1:erp closes when opening attachment in md erp closes when opening attachment in md
1:erp sid password reset erp sid password reset
5:ms dynamics not synched in outlook ms dynamics not synched in outlook
0:unable to login to erp and distributor tool unable to login to erp and distributor tool
3:ticket update inplant ticket update inplant
1:installation of skype installation of skype
1:adding user dinthyesh achthyardk to distribution group ethyxekirty etyhumpdil adding user dinthyesh achthyardk to distribution group exekirty empkirty
4:software to read the text from the scanned pages software to read the text from the scanned pages
0:unable to view subject option in outlook unable to view subject option in outlook
3:no login options in erp after netweaver installing it is not possible to log in to erp user name nagdyiyst
2:passwort geoyhurg chriuimjiann received from nsoikcyf jhybqael bitte passwort und acount freischalten mit freundlichen gr en best
4:sykpe does not work skype does not log me on when i turn on the puter phone
1:issues received from lkfzibrx ljnabpgx it team for some reason when i go to some of the folders i got the message belwo i cannot open some folder it appears the message below i will appreciate your support
6:collaboration platform table for crm received from troxyekl lzdvgwut please add user delthybid jeknosml gkcoltsy to the collaboration platform table for crm
1:account is locked out ad account account is locked out ad account
3:not able to print from hr tool not able to print from hr tool
1:analysis for microsoft excel is no longer available analysis for microsoft excel is no longer available attached you can find the note
0:unable to share screen name jadqhguy fvwhyenp language browser microsoft internet explorer email jadqhguy fvwhyenp customer number telephone summary i am unable to share my screen on skype
2:passwort geoyhurg chriuimjiann received from nsoikcyf jhybqael bitte schalten sie meine passw rter frei mit freundlichen gr en best
1:engineering tool and distributor tool error engineering tool and distributor tool error unable to see customer details
5:frequent account lock out wothyehre frequent account lock out wothyehre
5:query about ticket status ticket no antjuyhony usa ticket no antjuyhony usa
2:wifi not working in conference room of usa oh wifi not working in conference room of usa oh
5:vip upgrade to ie vip upgrade to ie
3:not able to access bobj via ie and some tabs are missing when i open in chrome user wasn t able to access the report via ie hence i installed chrome to access the reports via myportal pany after a w le the user wasn t able to open the reports via chrome as well because some tabs dierppeared and the user is not able to connect to vpn via chrome t s is not related to business analytics tech team erp bi bw t s is somet ng related to the browser setting
1:account unlock we wu account unlock we wu
6:crm screen advanced find create view received from ctzykflo evzbhgru dear all when i select in crm advanced find the next screen is scrolled cid image jpg sid fca cb cid image png sid fca cb the symbols are moved into the query it is nearly impossible for me to create a view
1:infopath is not working infopath is not working
2:problem w le changing the password received from srqyfjxz lnagtjzi w le trying to change the password on cid image png sid fe fbc
5:file shatryung help required received from cqargubj krdxbfqh i need to send a video of mac ne to our customer on urgent basis the file size is mb kindly let me know how to send the same
1:issue with adding lean tracker collaboration platform issue received from ilbkhgxd rsqytd help desk today i tried to open add lean event tracker link to enter new project details w le doing so i got error message screen shot is attached for your reference cid image png sid fde fbd please go through the same do the needful so that i can enter the details in lean tracker any clarification please revert back
1:add my name to distribution lists received from ploxzuts utvimnwo dear sir madam pl add my name to distribution lists below warm
0:uacyltoe hxgaycze uacyltoe hxgaycze
2:pls unlock windows account of user vvgoythttu pls unlock windows account of user vvgoythttu
4:skype for business does not work received from gzqijaoc rfywvloa i need your help my skype for business does not work in laptop print screen is attached teamviewer id sartlgeo lhqksbdx password
2:passwords vpn distributor tool sync received from pgrvqtdo hgpymwxb i seem to have a problem with logging into vpn distributor tool etc i cannot access the change my password as i need to be on vpn any advice would be greatly appreciated
0:user gokcerthy sid uacyltoe hxgaycze system received from gacfhedw iqustfzh team i cannot login to the sid uacyltoe hxgaycze system could you please check cid image png sid fc afdfe best
0:unable to log into skype certificate error unable to log into skype certificate error
1:application response time other network resources work normally please provide details in the template below if multiple applications are impacted please use the quick ticket template in the operations folder site location germany user id ad system you are seeing performance problems on please list all e g crm erp bw bobj transactions that are slow e g va create an order all erp sid is very very slow it takes seconds to build a page area t s belongs to e g sales finance markhtyeting etc how can t s issue be replicated by the it support group are other users seeing t s please attach relevant screenshots and exact times when the issue occurred
2:password reset received from nxhwyepl mudstbxo please reset the password for the below user in q quality uacyltoe hxgaycze in erp user rayhtuorv
1:ie flash player issue received from rmezbnqt ntbmkpuh i am unable to take et cs training course in ie as it is showing the below shown error please do the needful t s error shows up even after updating the flash player cid image jpg sid fc bca
2:problem in lean tracker received from drhykngx oxviygdb there is a problem w le creating a new lean tracker when we click on save upgrade option please resolve cid image jpg sid fc abba
1:outlook user got crm and outlook configured yesterday outlook version earlier was old now after the new version has been installed along with crm all my mails get re downloaded every time specially the ones in all folders
3:net framdntyework is not installed from wgpimkle kijhcwur mailto wgpimkle kijhcwur sent thursday october am to nwfodmhc exurcwkm subject erp error microsoft net framdntyework is not installed help desk i tried to approve a credit memo as per attached workflow mail but the below message was shown and could not open the programdnty please fix the issue aerp as we need to issue the credit memo soon best
1:erp incident status change t s is in sid
6:can t get audio skype need it urgently for meeting today name jashtyckie language browser microsoft internet explorer email jacyjddwline yotywdsef pany customer number telephone summary urgent can t get audio skype need it urgently for meeting today
3:ticket update on inplant ticket update on inplant
0:unable to open attachments on outlook unable to open attachments on outlook
0:unable to update passwords unable to update passwords
5:vip not able to login to windows not able to login to windows
1:outlook is frozen unable to open came in at am as of pm my folder had not been updated since am exited out and tried to get back in but it will not open
0:unable to schedule a skype meeting option no longer on outlook unable to schedule a skype meeting option no longer on outlook
3:ticket update on inplant ticket update on inplant
3:ticket update on ticket no ticket update on ticket no
6:connecting to wireless outside of pany of usa wireless received from zxobmreq udikorhv attachment is the only connections available when i need wireless please review and figure out why other wireless are not available was at pany usa and also hotel no access available
3:ticket update on inplant ticket update on inplant
1:access to collaboration platform link access to collaboration platform link
1:adding shared mailbox to outlook summary the files for my shared mailbox dierppeared from the left side of my screen
6:crm add in is missing crm add in is missing
6:knocked off vpn vpn was disconnected during an in ing call
4:skype audio not working skype audio not working
5:ms crm dynamics outlook issue ms crm dynamics outlook issue
0:unable to connect to outlook from home network unable to connect to outlook from home network
0:urgent help required outlook to crm mfg tooltion issue contact
3:ticket follow up on inplant summary i have an open incident request inco with rakthyesh can we resolve t s here
0:unable to access to bobj reports unable to access to bobj reports
1:email settings issue summary i t the wrong button and messed up my e mail format to delete anyt ng i have to go into the home button and delete from there
0:user called to speak with nicdhylas dhys asked user to send an email as on skype he is not available user called to speak with nicdhylas dhys asked user to send an email as on skype he is not available
4:static noise interaction id static noise interaction id
2:puter name received from koahsriq wdugqatr we need a new puter name service tag is ddwjm
1:erp sid account unlock and password reset for bowtniuy afgdmesz erp sid account unlock and password reset for bowtniuy afgdmesz
5:microsoft outlook issue team i am unable to get mails intermittently during these time i need to update the folder to get the mails sometimes it does not work like that too can you please look into t s issue
0:upgrade to office currently there are two versions of office on my puter installed office in the bit folder and office in the bit folder pls delete the old and repair the new one
3:login is not possible received from lgeuniqf ijsnyxgf hallo kollegen bitte mal pr fen warum der kollege diehm diese frage gestellt bekommt auf nein klickt sich dann nicht einloggen kann dank gru cid hardcopy cid
1:erp user id password not working received from ploxzuts utvimnwo dear sir madam pl do the needful regarding the subject matheywter message shown is wrong user id password fyi na warm
6:could not logon to erp via vpn error message in both systems sid sid partner not reached error no connection refused
6:chg stop the reminders received from atdclmyi wqxzaysu i have received ten mails so far on approval of the above ticket sample mail attached pl take immediate steps to stop these reminders as i have already approved the ticket best
4:reset password received from uijxpazn gvtzlphs dear all could you please reset password for dpajkrhy hwvjympt websty immediately and let me know best
2:probleme beim zugriff auf zeichnungen netweaver business clint received from ecoljnvt lbdqmvfs sehr geehrte kollegen ich kann den netweaver business clint nicht ffnen wenn ich auf die entsprechende app dr cke ber vpn bereits verbunden dann kommt folgender nweis cid image png sid ee bitte um ihre unterst tzung mit freundlichen gr en best
1:outlook crm not getting sync outlook crm not getting sync
6:can t access erp by vpn received from ovhtgsxd dcqhnrmy it help i can t login erp sid from home by vpn with error message below can you help cid image png sid fc dcfbc juhu jojfufn ap logistics manager e ovhtgsxd dcqhnrmy mailto ovhtgsxd dcqhnrmy select the following link to view the disclaimer in an alternate language
0:unable to login to engineering tool unable to login to engineering tool
1:australia australia is currently experiencing very long loading times for erp name elituyt language browser microsoft internet explorer email byhtu customer number telephone summary australia australia is currently experiencing very long loading times for erp can you please look into t s
1:erp received from duoyrpvi wgjpviul my erp is running incredibly slow and it tries to load pages and then kicks me out with the below cid image png sid fa fac kind
2:window locked for user id laijuttryhr received from wyxqkzmf urigtqnp help desk team my window id locked please assist to unlock immediately
3:ticket update on inplant ticket update on inplant
3:ticket update on inplant ticket update on inplant
3:ticket update on inplant ticket update on inplant
5:missing owtlmpuv oicrjsfh in my team calendar page received from oetlgbfw bsctrnwp i am missing one person from my gl team on the calendar page dthyan matheywtyuews sales manager gl oetlgbfw bsctrnwp mailto oetlgbfw bsctrnwp
0:unable to connect to vpn w le updating passwords unable to connect to vpn w le updating passwords
2:password expired password expired
5:ms crm dynamics error outlook addin ms crm dynamics error outlook addin
0:user wants crm mobile app to be donwloaded on mobile user wants crm mobile app to be donwloaded on mobile
3:need crm added to outlook ribbon in microsoft outlook for crm mfg tooltion need crm added to outlook ribbon in microsoft outlook for crm mfg tooltion
2:power management query power management query
5:vip unable to load collaboration platform site unable to load collaboration platform site
2:pany home page not loading received from gvcfhwjy lyxcorqb cid image jpg sid ea cedc best
0:unable to load outlook unable to load outlook
0:urgent help required outlook to crm mfg tooltion issue royhtub haujtimpton unable to access crm thru outlook
6:change of owner on collaboration platform link change of owner on collaboration platform link
4:saved over excel file received from qzixratf wrygjncl i have accidentally saved as an excel spreadsheet over another file is there a way to recover to a few days ago
5:query on crm app query on crm app
3:no audio on lat no audio on lat
3:ticket upadate on inplant ticket upadate on inplant
5:missing email access k amerirtcas hrss pany i previously had access to the amerirtcas hrssc mail box on outlook but it is no longer available to me can t s be re set up vpksyfco chosuygq
1:outlook stuck on processing outlook stuck on processing
1:erp gui is missing login options for xhaomnjl ctusaqpr erp gui is missing login options for xhaomnjl ctusaqpr
5:xhaomnjl ctusaqpr called for erp account unlock xhaomnjl ctusaqpr called for erp account unlock
2:windows acccount lockout windows acccount lockout
1:i received an error when trying to log in to do my et cs for q error i received says our records indicate your log in credentials used to access the site from the pany s collaboration platform do not match the records we have on file wit n the active directory
1:erp font small i ve received a new laptop latitude after the image installation the erp has e very little definition when i try to logon i can see only very little charatcher do you have some indications
4:skype login after changing password received from doxiqkws uvrzcqmf i recently changed my pany network password log in email vpn etc and cannot sign in to skype for business anymore i get a notification saying there was a problem acquiring a personal certificate cid image png sid e eafadb any assistance you can provide would be greatly appreciated
4:reset the password for fueiklyv jargqpkm on erp production erp please reset my password for sid erp production and sid bw production
2:password reset request to reset user s password the following user in your organization has requested a password reset be performed for their account apokrfjv mdiepcul first name donnathyr last name welling consider contacting t s user to validate t s request is authentic before continuing if you have determined that t s is a valid request use your service s admin portal office windows intune windows azure etc to reset the password for t s user want to let you users reset their own passwords check out how you can enable password reset for users in your organization with just a few clicks sincerely pany inc t s message was sent from an unmonitored email address please do not reply to t s message
4:skype issue personal certificate error skype issue personal certificate error
2:password reset request to reset user s password the following user in your organization has requested a password reset be performed for their account icyxtqej lqsjrgzt first name hyeonthygwon last name lethre consider contacting t s user to validate t s request is authentic before continuing if you have determined that t s is a valid request use your service s admin portal office windows intune windows azure etc to reset the password for t s user want to let you users reset their own passwords check out how you can enable password reset for users in your organization with just a few clicks sincerely pany inc t s message was sent from an unmonitored email address please do not reply to t s message
4:system took a long time to respond after a password reset system took a long time to respond after a password reset stack guard error came up with outlook
0:user lndypaqg dhqwtcsr gogtyekthyto hat sein passwort in erp sid verggermany user lndypaqg dhqwtcsr gogtyekthyto hat sein passwort in erp sid verggermany
0:unable to connect to expense reimbursement webpage unable to connect to expense reimbursement webpage page fails to load
4:distributor tool does not have a list of favorite customers issue occurred after a recent password change
1:erp password reset erp sid erp password reset erp sid
6:crm app on ios crm app on ios
0:updation required in flash player received from ipydfcqo kdxsquzn please find below patibility check getting w le launc ng et cs kindly go thru and do the needful cid image jpg sid ed aeae system details is provided below for your quick view cid image png sid ed aeae
1:outlook issues does not pull send emails delay up to hour login peathryucoj i have issues with my emails in outlook today there are delays with pulling emails and sending out i am getting my emails with almost an hour delay i also have issues with sending out my emails they are hanging in my outbox for a long time until they finally go out
1:infopath is not working infopath is not working
1:account locked password reset request account locked password reset request
3:need your help received from ezwcpqrh bnwqaglk it desk i sent t s emal thru the web mail as i can not open the ms office outrlook due to the error message below the error message says cannot create new gard page of stack as of t ngs i just changed my pass word recently with accordance to the auto notification from system please help me to solve t s trouble quickly and start to use outlook for my daily work my email address is ezwcpqrh bnwqaglk id is yathryu mobile phone is your asistance is ghly appreciated best
2:wifi not connecting wifi not connecting
1:app probleme received from ecoljnvt lbdqmvfs hallo kollegen in meinem outlook kommt ein feld dass ein app problem vorhanden ist was ist zu tun cid image jpg sid e cd mit freundlichen gr en best
5:frequent account locked out frequent account locked out
1:outlook is not updating outlook is not updating
2:problems with wifi received from hpeknoam yrfowmva good morning i use my dell latitude in my home office using my own wifi network for internet access often when i wake it up from powersave mode it is still connected to my local wifi network but as a not identified network with no internet connection my private owned devices pc smartphone tablet still work fine i have to shut down and restart the dell again to get a proper connection please advise what to do as restarting the dell a couple of times over the day is annoying and time kirtyling best
4:do i have to worry about t s received from hbmwlprq ilfvyodx cid image png sid e adbfe mit freundlichem gru kind
4:request to reset microsoft online services password for tyhufrey thyel pany request to reset user s password the following user in your organization has requested a password reset be performed for their account tyhufrey thyel pany first name tyhufrey last name thyel consider contacting t s user to validate t s request is authentic before continuing if you have determined that t s is a valid request use your service s admin portal office windows intune windows azure etc to reset the password for t s user want to let you users reset their own passwords check out how you can enable password reset for users in your organization with just a few clicks sincerely pany inc
5:vh werk germany fehlende druckauftr ge eilt monatswechsel bei drucker vh keine ausgabe der druckauftr ge aus erp hrp druck aus word excel funktioniert drucker wurde bereits ausgeschaltet und neu gestartet ohne erfolg please plete all required questions below if not it will be returned back to the gsc requester to provide required information gsc to review ticket if not able to resolve then please assign to appropriate group per your printer problem assignment flowchart printer name make model ex hq wy hp detailed description of the problem type of documents not printing email excel word etc inwarehouse tool delivery note production order etc what system or application being used at time of the problem ex windows erp kls if not printing at all does it respond to a ping mand on the network and has a power cycle of the printer been pleted if erp system w ch system ex sid sid hrp plm if it s an erp printer problem can the erp output be rerouted to another erp printer temporarily what printer can it be rerouted too if document is not printing correctly please scan copy of the document and attach to the ticketing tool ticket
1:et cs application not found received from vfoyenlw ntpbdeyf i am not able to open the et cs training course please see the below error screenshot cid image jpg sid e ecab with
1:issue playing courage change win video received from saerpwno qsdfmakc can you please help me with t s message w ch i got when i tried to open the lauacyltoe hxgaycze video on courage change win cid image jpg sid ed bd
1:install lauacyltoe hxgaycze version of flash player received from saerpwno qsdfmakc can you please install the lauacyltoe hxgaycze version of flash player on my system i got t s message w ch is shown below w le i tried to plete the et cs course on our collaboration platform site cid image jpg sid eb fbe
1:erp performances t s morning via vpn germany received from blktuiae jzakfmhw it i started an report t s morning and it takes normal minute to get the result current the report ist still running after minutes do we have a performance issue with erp my user id is wethruiberg
6:collaboration platform site is not opening collaboration platform site is not opening
5:flash player version received from elixsfvu pxwbjofl please help to assist the following issue
1:i can t log into the vpn or ticketing tool i changed my password t s morning and now it is not working from dartnl porwrloisky mailto mreocsnk swoyxzma sent monday october pm to nwfodmhc exurcwkm subject rakthyesh login problems with vpn i can t log into the vpn or ticketing tool i changed my password t s morning and now it is not working can you please reset my login my username is poloidgthyl i keep getting t s error danl poloisky territory manager m f mreocsnk swoyxzma federal signal dr usa il
4:summary when i run wip list and try to do my report i get run time error pivot table field name not valid summary when i run wip list and try to do my report i get run time error pivot table field name not valid
6:kicked off of vpn i was kicked off of vpn for the rd time today at about pm
2:potential security issue with the ios update potential security issue with the ios update
1:outlook error outlook error
0:urgent help required outlook to crm mfg tooltion issue received from fjohugzb fhagjskd there is no crm tab in my outlook ribbon please advise cid image jpg sid d sid fjohugzb fhagjskd sr channel partner specialist pany inc fjohugzb fhagjskd mailto fjohugzb fhagjskd p office m technical support na pany techsupport pany www pany
0:unable to connect to wireless user called in for an issue where he was not able to connect to any wireless network he s using the dell tablet device
0:unable to update new password on iphone unable to update new password on iphone
0:unable to update passwords for all accounts unable to update passwords for all accounts
1:et cs training received from rolcgqhx ehndjmlv i started et cs training it became stuck on page please contact me aerp best
0:unable to open edit expense report for employee unable to open edit expense report for employee
6:cannot log in received from zwirhcol narzlmfw marty nevins username nevinmw cannot login to a puter j shrugott tyhuellis usa facilities mgr zwirhcol narzlmfw mailto zwirhcol narzlmfw
0:unable to safe attachment on erp when i try to safe a file to a sales order in erp i received the fallowing error an error occurred when uploading to erp knowledge provider
1:external site not loading external site not loading
6:crm in outlook not working grethyg crm in outlook not working grethyg
3:getting knocked off vpn was knocked off vpn about pm et today and then again about pm et i have a problem with being knocked off almost every day
0:unable to sign in to outlook unable to sign in to outlook
4:reset windows password for all accounts reset windows password for all accounts
0:unable to login to erp unable to login to erp
2:password change password change
5:map i drive map i drive
6:crm not sync ng mails crm not sync ng mails
5:vpn erp log out received from mnlvhtug imvetgoa t s is getting tiresome being logged out of vpn automatically w le working on erp cannot seem to get much done if i have to keep logging back on t s needs to be fixed cid image jpg sid d bbb mnlvhtug imvetgoa sr application engineer general engineering pany inc mnlvhtug imvetgoa mailto mnlvhtug imvetgoa cid image png d f
1:external caller asking for vtykrubi whsipqno s email address external caller asking for vtykrubi whsipqno s email address
0:unable to open an website unable to open an website
0:unlock erp sid account unlock erp sid account
2:help to install engineering tool to other peoples no pany team i need your help we have a people than isn t employee pany but needed install engineering tool in a puter they re client pany he has id ccfterguss to acces site engineering tool but in hour that install appears the error in attachment do you have a instructions to install in puters no pany
1:outlook calendar shatryung received from gdnwlkit jokidavy tried to share my calendar in outlook with my manager rick orelli and got t s error message cid image png sid sid edbb biintll tujutnis senior sales engineer wc team gdnwlkit jokidavy mailto gdnwlkit jokidavy www pany
0:unable to open outlook after changing password unable to open outlook after changing password
0:unable to login to skype name ksgytjqr ojdukgzc language browser microsoft internet explorer email ksgytjqr ojdukgzc customer number telephone summary can t sign into skype
1:et cs received from soujqrxw mvwduljx i have made several attempts to access et cs training and it doesn t connect soujqrxw mvwduljx pany inc sales engineer usa cell soujqrxw mvwduljx mailto soujqrxw mvwduljx customer service ftmill service pany mailto ftmill service pany product support na pany techsupport pany mailto na pany techsupport pany
3:no audio device no audio device on the pc failed to play uacyltoe hxgaycze tone
5:vpn issues received from uvorgwts mlqzaicb i t team my vpn will not accept my username and password please contact me at your earliest convenience best
1:issue in viewing pay statements in hr tool it appears that i have a browser issue in viewing pay statements in hr tool see emails below are you able to help me to view these screens
3:global tele number global tele number
2:printer not printing printer not printing
2:hr tool time application t s morning i do not have the my time stamp selection on my timecard i cannot log in and clock hr tool time application t s morning i do not have the my time stamp selection on my timecard i cannot log in and clock in i was here on time t s morning and i cannot clock myself in local it stefyty dabhruji already looked at it appears there is somet ng wrong with my account of the application phone email ylfqrzxg jmakitug
6:crm issue for iphone received from zfburidj jmilguev there i am trying to set up crm on my iphone and it asks for the pany s crm address what is it
0:url not working url not working
2:password management tool password manager change received from hpqjaory gfrwmije can someone please advise if we are still utilizing password management tool password manager i can t connect to t s site to do a mass update of my new password to all accounts
6:business client issue received from eqtofwbm mojfbwds it support one of our users have problem with running of business client client he is still getting error message that net framdntyework is not installed on your pc i tried to reinstall it but no success is it known issue please can you help us how to solve it
2:problem opening the password management tool password manager received from jmrukcfq rdyuxomp the screenshot below is the message i received when i tried to open the password management tool password manager site t s morning to reset my password please advise
2:passwords to be reset for erp sid received from dpuifqeo eglwsfkn please reset the following passwords in erp sid us plant employees knemilvx dvqtziya nabjwvtd sprhouiv
4:reset the password for jmusidzr sratdeol on erp production hcm reset the password for jmusidzr sratdeol on erp production hcm
2:password reset from nwfodmhc exurcwkm sent monday october pm to s vakuhdty s pany cc tiyhum kuyiomar subject password reset s vakuhdty your account was locked out we unlocked your account please try login with your existing password as you are ess user we have not changed your password please replay back if you have any issue
1:outlook security certificate notification received from vsiemxgh lgeciroy dear sir mam kindly refer below screenshot where t s notification is prompting again and again cid image jpg sid dd faa best
4:reset the password for dqowbefk prgxwzco on erp production hcm i ve just changed my all passwords because of expiration but erp does not accept the new password it says that the name and password is not correct please fix it
1:engineering tool erp system message a few users have reported the seeing the attached error message today regarding certificate validity
1:office has to be upgraded to office has to be upgraded to
1:engineering tool not working please support our dealer for engineering tool installation contact details below best
6:your mobile device is temporarily blocked from synchronizing using exchange activesync until your administrator usas i personal device
3:lbxugpjw cnmfbdui mobile phone changed received from lbxugpjw cnmfbdui i changed my mobile phone and below informations belong to my own personal phone could you provide to use my new mobile phone device for mails
3:need help in changing password on password management tool need help in changing password on password management tool
5:zifujpvr vxfkwaqh received from makiosjc kxapdhnm zifujpvr vxfkwaqh s email is not working can i get an update on t s s email is still not working
1:email not working the server couldn t be contacted message contact phone pany email not working the server couldn t be contacted error message owa also not working
1:ie browser issue website not loading its contents pletely ie browser issue website not loading its contents pletely
5:frequent account lock out frequent account lock out ran lock out status account was getting locked out from one of the wifi devices took control of mac ne and started credential manager services deleted bunch of passwords saved in credential manager asked user to remove pany secure from mobile device and keep wifi disabled for couple of days and can enable it when at home also undocked puter and docked it back tried login in it worked locked system and unlocked it with no difficulty keeping account ticket under observation arranging call back tomorrow as i will be ooo
2:want to make sure if erp is in maintenance right now name kvrmnuix yicpojmf language browser microsoft internet explorer email qiwthyang pany customer number telephone summary cannot connect to pany server
6:call conference to nahytu call conference to nahytu
2:password reset alert from o password reset alert from o
1:erp password reset sid erp password reset sid
5:vpn issue summary i can not log into the vpn for na
2:windows account was locked out unlocked account windows account was locked out unlocked account
1:engineering tool installation for sathyrui s ragavi user id cpinsety and cpinsety channel partner inspiron enterprise replied to email sending instructions how to install engineering tool
2:have problem to access erp hana urgent received from neokfwiy ufriscym dear it same issue repeated again have problem to use the programdnty please help to solve the issue aerp need to run submit the report on oct best
2:windows account locked windows account locked
1:i was on a skype call when programdnty locked up after restarting puter several times i can not log into skype as it fre name wpdxlbhz etvzjmhx language browser microsoft internet explorer email wpdxlbhz etvzjmhx customer number telephone summary i was on a skype call when programdnty locked up after restarting puter several times i can not log into skype as it freezes every time also can not get speaker on laptop in dell device
5:vpv i get t s message when i try to log on to erp using my vpn lately everyt ng else works received from bwfhtumx japznrvb cid image jpg sid b e bwfhtumx japznrvb regional controller bwfhtumx japznrvb mailto bwfhtumx japznrvb
1:i have a new laptop and tried to log into name danyhuie deyhtwet language browser microsoft internet explorer email rozsyfai zncajubh customer number telephone summary i have a new laptop and tried to log into enter the employee recognition site
1:engineering tool issue engineering tool issue connected to the user system using teamviewer educated the user on how to use the engineering tool issue resolved
2:password reset alert from o password reset alert from o
5:ms crm dymanics outlook client issue summary can you help me set up a crm tab in my outlook ribbon
3:ticket update on inplant ticket update on inplant
1:audio issue windows audio issue audio issue windows audio issue
3:ticket update on inplant ticket update on inplant
5:ms crm dynamics outlook issue summary i need to have the crm tab added to my puter
4:reset the password for constance m wgtyillsford on erp production bw reset the password for constance m wgtyillsford on erp production bw
1:euromote entry error received from brhlcpqv sfozwkyx could you please help me on entering the euromote to open erp from my personel wireless cid image jpg sid b cad best
0:urgent received from uezonywf rldbvipu after password change can t sign in to skype on dell in t s has happened before and requires it to access my puter and delete files tommyth duyhurmont channel partner sales engineer pany inc uezonywf rldbvipu mailto uezonywf rldbvipu www pany
3:ticket update on inplant ticket update on inplant
0:unable to access engineering tool received from vewdsifl zjdmftkv dear sir unable to access engineering tool following error message shown cid image jpg sid b deab request support to resolve
5:vitalyst crm configuration in outlook vitalyst crm configuration in outlook
0:unable to log in to windows to update password on password management tool unable to log in to windows to update password on password management tool
5:ms crm dynamics issue summary i have lost the crm ribbon in outlook
3:login issue login issue verified user details employee manager name checked the user name in ad all fine advised the user to login and check caller confirmed that he was able to login issue resolved
1:i am unable to port crm dynamics name zdcheloy aevzsogn language browser microsoft internet explorer email zdcheloy aevzsogn customer number telephone summary i am unable to port crm dynamics
0:unable to login to distributor tool as password expired unable to login to distributor tool as password expired
2:pany mobile device activation pany mobile device activation
0:user kehtxprg uekapfzt is not able to access erp sid team need your help request you to check as user kehtxprg uekapfzt is not able to access erp sid in turn w ch is blocking m to approve pr
1:audio driver issue summary my pc is formatheywted by local it but there is no sound i t nk audio driver is not installed properly could you help me
4:sid password reset name mityhuch ervuyin language browser microsoft internet explorer email rlmbxeso ulmkxdfi customer number telephone summary i cannot log into netweaver
1:engineering tool access query engineering tool access query
1:ooo until oct hostname teams materials ooo until oct received from zxobmreq udikorhv need access to hostname teams materials file hostname teams materials on my puter system
2:password and engineering tool received from peojqgvm qayeptuo i have let my password expire and need help getting back into our systems
6:crm app received from vybmcrxo kirxdspz trying to load the mobile crm app on iphone and w le trying to run putting in the we re sorry your server is not available or does not support t s application vybmcrxo kirxdspz applications engineer vybmcrxo kirxdspz mailto vybmcrxo kirxdspz
3:travel tool received from zdcheloy aevzsogn my manager was changed to mhtyike szumyhtulas in july but my travel is still going to my previous manager qv xotw rxutkyha i tried to change in travel tool but it is greyed out can t s be changed to correct manager zdcheloy aevzsogn manager business operational excellence zdcheloy aevzsogn mailto zdcheloy aevzsogn
0:unable to login to pc windows account locked out
3:logon balancing error in erp logon balancing error in erp
3:login to citrix tro access erp vvparthyrra password change request from manager login to citrix tro access erp vvparthyrra password change request from manager
5:ms crm dymanics giving error message w le loading outlook ms crm dymanics giving error message w le loading outlook
3:need an update on inplant need an update on inplant
4:synchronization log mails after accepting calendar invite synchronization log mails after accepting calendar invite
1:infopath installation infopath installation
2:p s ng emails uacyltoe hxgaycze query p s ng emails uacyltoe hxgaycze query
1:engineering tool i am experiencing a reoccurring issue with my erp engineering tool i am not able to display original files pdf s and stp s t s is a major function in my role and unable to plete any work unless it is resolved t s issue occurs every time an upgrade occurs to erp or engineering tool
4:spam email from vkzwafuh tcjnuswg sent friday september pm to nwfodmhc exurcwkm subject amar fw you must validate your account is t s a legitimate email or a scam vkzwafuh tcjnuswg cmp sr application eng vkzwafuh tcjnuswg from cyber crime dept mailto cybercrime secure safe browsing sent friday september am to vkzwafuh tcjnuswg vkzwafuh tcjnuswg subject you must validate your account dear mail user as part of the security measures to secure all email users across the world all email users are mandated to have their account details registered as requested by the cyber crime dept you are here by required to validate your account wit n hours so as not to have your email account suspended and deleted from the world email server kindly validate your email account to have your account registered please click here
3:need tc printer set up i am trying to connect to network printer tc located in the tech center my puter is having issues finding the correct driver to link to the printer please assist
1:outlook calendar invite issue outloook calendar invites are automatically creating multiple meeting requests when a single meeting entry is sent causing issues for customers internal and external by filling inboxes with multiple invites for same meeting and resending invite every day up to the meeting and causing confusion please advise help aerp
1:adding shared mailbox to outlook adding shared mailbox to outlook
1:engineering tool install request non pany pc windows operating system surthryr stahyru
0:unable to load outlook unable to load outlook
3:need to retrieve deleted emails need to retrieve deleted emails
5:fw you must validate your account dear it help i got below email what should i do is it corporate instruction or external party w ch no need to follow please advice best
3:german call german call
3:log on balancing error log on balancing error
3:ticket update inplant ticket update inplant
1:engineering tool not working received from ftsqkvre bqzrupic dear sir ivohcdpw ixcanwbm is not able to access s engineering tool he has requested for help also from it but till date not ng has moved ahead please help nthryitin to get access to engineering tool and install the same at earliest best
5:vpn access for elcpduzg eujpstxi graurkart received from fbyusmxz kxvmcbly please set up vpn access for elcpduzg eujpstxi graurkart rudolf has a kennmetal owned laptop eeml
1:outlook was not accepting password user change the password through vpn user was getting a password prompt
2:probleme mit skype und outlook dardabthyr probleme mit skype und outlook dardabthyr
1:enterprise scanner is freezing enterprise scanner is freezing telephone
1:erp is very slow please resolve the issue on urgent basis received from ohdrnswl rezuibdt erp is very slow please resolve the issue on urgent basis best
1:i have lost my access to reporting tool in crm as per notes below from dthyan matheywtyuews sent thursday september pm to nwfodmhc exurcwkm subject sabrthy fw synchronization log importance gh i have lost my access to reporting tool in crm as per notes below dthyan matheywtyuews sales manager gl oetlgbfw bsctrnwp from dthyan matheywtyuews sent thursday september am to dthyan matheywtyuews oetlgbfw bsctrnwp subject synchronization log importance gh synchronizer version synchronizing mailbox dthyan matheywtyuews synchronizing erarchy synchronizing local changes in folder calendar uploading to server view s form s updated in online folder synchronizing local changes in folder inbox uploading to server view s form s updated in online folder downloading from server item s changed read state in offline folder synchronizing local changes in folder contacts uploading to server view s form s updated in online folder synchronizing local changes in folder tasks uploading to server view s form s updated in online folder synchronizing server changes in folder russ hall calendar downloading from server error synchronizing folder you do not have sufficient permission to perform t s operation on t s object see the folder contact or your system administrator microsoft exchange information store for more information on t s failure click the url below done microsoft exchange offline address book download successful
1:outlook not starting outlook not starting
5:frequent account lock out user wothyehre is locked out every day
0:unable to login to distributor tool benoittry is unable to login to distributor tool waiting to see if one of the previous passwords passwords used in erp was used w le resetting in password management tool
1:outlook issues received from jmvnxtgc kvhxntqp encountring outlook issues cannot open from pc urgent
1:erp slow erp system is very slow in apac dc i asked stefytyn s to uacyltoe hxgaycze the network he uacyltoe hxgaycze the network it about packet loss when ping erp server and he check the data from truview there only link utilization and he asked apac plant erp is slow too so please check the server and solve the issue
1:outlook cannot login for notebook received from oydlehun svnfrxdk please help i cannot login outlook on my notebook
5:ms office general question ms office general question
6:crm help needed received from oetlgbfw bsctrnwp i am not getting my reporting engineering tools and it says i don t have access to veiw manager reports please fix aerp dthyan matheywtyuews sales manager gl oetlgbfw bsctrnwp mailto oetlgbfw bsctrnwp
4:skype goes to not responding mode skype goes to not responding mode phone
3:ticket update on sev ticket inplant ticket update on sev ticket inplant
1:external link not working in ie external link not working in ie
1:engg work bench login issue engg work bench login issue
2:windows account lock out issue windows account lock out issue
6:cannot get into the lean tracker to save lean events lean tracker will give me an error when trying to save a lean event i get an infopath error
3:need to usa remote access to carolutyu magyarics to repair prepull system used by the usa factory need to usa remote access to carolutyu magyarics to repair prepull system w ch is part of the usanet used by the usa factory carolutyu is an it consultant used in the past to create custom databases and applications to support the business on the production floor her windows id was vvmagyc she will require vpn access also along with her administrative rights to repair the sql database t s system has been down for hours and internal it resources at usa and usa have not been able to resolve
6:crm installation crm installation
2:power outage query power outage query
2:windows password reset request windows password reset request
3:need to check the payslips need to check the payslips
6:configure crm on the outlook configure crm on the outlook
1:erp sid account locked password reset erp sid account locked password reset
1:infopath installation name nmpworvu upgtrvnj language browser microsoft internet explorer email nmpworvu upgtrvnj customer number telephone summary i have an issue saving a lean project to infopath
4:skype problem received from pcjtisrv havyuwds manjgtiry i got again skype problem but not that big as the last time every morning when i start my puter i have to add skype manually in the add ins could you please fix t s issue aerp i will be on vacations from oct oct
1:external user called for help for calendar issue external user called for help for calendar issue
6:can you please remove my email from t s mailing list can you please remove my email from t s mailing list from cesgrtar abgrtyreu sent thursday september pm to nwfodmhc exurcwkm subject ranjhruy re ergebnis evakuierungs bung can you please remove my email from t s mailing list
4:spam mail notification spam mail notification
3:no crm tab received from ltsqkane ycgwexdf i have no crm tab in my outlook page i was told i need it to fix t s best
4:stack guard error stack guard error
0:urgent help required outlook to crm mfg tooltion issue received from peojqgvm qayeptuo my outlook does not have the crm ribbon please call
2:puter volume received from fpbmtxei jtqbcnfs i am not getting any volume on my puter please help fix i need volume for skype best
1:audio is not working audio is not working
1:engineering tool error mac ning cloud stopped working engineering tool error mac ning cloud stopped working
3:general issue general issue
6:crm app greyed out crm app greyed out
0:uninstallation of adwares from puter uninstallation of adwares from puter
6:blank call loud noise gso blank call loud noise gso
2:pany center password changes i have been setting users up in pany center and have run into an problem the passwords i set them up with don t work and i need to reset them please get back to me as soon as possible because we need to get users up and running in the system
1:account lock out issue since last two days account lock out issue since last two days
5:mqjdyizg amhywoqg issues with purchasing access please escalate t s issue since mqjdyizg amhywoqg is required to approve sales contracts in purchasing mqjdyizg amhywoqg is having an issue with accessing purchasing please review bill s ad and samacocuntname in ad then contact bihrtyull thadhylman to resolve
3:lean tracker not able to add new event received from fdmobjul oicarvqt need you help cid image jpg sid a deda best
2:hsh received from aksthyuhath shettythruy pany mr hatryupsfshytd is unable to login ess portal please reset the password emp no name userid manager aqihfoly xsrkthvf hsh panghyiraj shthuihog fyi cid image png sid ac bba with
1:ich ben tige lfe bei der passwort nderung und bei skype mikrophone zuschaltung ich ben tige lfe bei der passwort nderung und bei skype mikrophone zuschaltung da ich bei skype meetings zwar andere h ren kann diese mich aber nicht h ren k nnen
0:ughzilfm cfibdamq wanted details to check for pany guest ughzilfm cfibdamq wanted details to check for pany guest
5:vuxdrbng owqplduj s k vuxdrbng owqplduj s k
4:reset the password for bzwrchnd ysfiwvmo on windows reset the password for bzwrchnd ysfiwvmo on windows
1:outlook funktioniert nicht am rechner evhw funktioniert outlook nicht mehr
3:lean tracker not opening lean tracker not opening
1:i am unable to login to the attendance tool so reset my attendance tool password reset my attendance tool password
6:business client authorisation pl provide business client authorization to uypsqcbm fqpybgri for checking downloading drawings cc irgsthy pl provide your employee id
3:not able to login to skype not able to login to skype
2:hr tool e time problems received from nwzhlktu plktredg i am trying to enter etime on the hub but only get t s screen it will not go anywhere from t s screen can t s be corrected please get in touch with me tomorrow during office hours cid image jpg sid b fa best
6:collaboration platform for business continues to sync all the time collaboration platform is using a lot of memory on my puter it is trying to sync a large number of file i try to exit it i try to end the process not ng works i would like to uninstall it if possible can t s be fixed contact
5:frequent account lockout frequent account lockout
5:mobile device activation from tsbnfixp numwqahj sent wednesday september pm to nwfodmhc exurcwkm subject amar wg die synchronisierung mit exchange activesync ist auf ihrem ger t vor bergehend blockiert bis der zugriff vom administrator gew hrt wird importance gh please usa access for that pany owned device user id grbhybrdg tsbnfixp numwqahj thanking you in anticipation oqlcdvwi pulcqkzo von microsoft outlook gesendet mittwoch september an tsbnfixp numwqahj tsbnfixp numwqahj betreff die synchronisierung mit exchange activesync ist auf ihrem ger t vor bergehend blockiert bis der zugriff vom administrator gew hrt wird der zugriff von ihrem mobilen ger t auf inhalte ber exchange activesync ist vorr bergehend blockiert da es in quarant ne gestellt ist sie m ssen keine aktion durchf hren der inhalt wird automatisch heruntergeladen sobald der zugriff vom administrator gew hrt wird please ignore the above paragraph we cannot change it or delete it special note jan the microsoft outlook app for ios and android released yesterday is not currently approved software for accessing pany e mail until it is uacyltoe hxgayczeed and approved please consider using one of the other the embedded e mail software in your mobile device the browser on your mobile device or the microsoft owa app published for your mobile device platform beginning mar employees with supervisor approval may use personally owned mobile devices to access outlook email pany is moving forward and providing the opportstorage product for our employees to use specified personally owned devices to allow for productivity improvement and enable work life balance t s is an addition to the policy for pany owned devices currently approved handheld devices can be found in t s policy wireless mobility technical document the above policy will be updated as other devices are approved for use if you own an approved device and would like to take advantage of t s opportstorage product you can submit a ticketing tool ticket to the it global support center gsc if it is a personally owned device you need to attach the agreement form found in the wireless mobility standard procedure t s agreement must be signed by you and your next level supervisor and provided to the gsc prior to a ticket being entered you can attach the signed form to the ticket or send the signed form to the gsc and they will attach it any ticket without the signed form will be cancelled you have weeks to process and submit the form before your device will be denied deleted from quarantine wireless mobility standard procedure informationen zu ihrem mobilen ger t ger temodell iphonec ger tetyp iphone ger te id fvqfjrgjrjbkdgus ger tebetriebssystem ios sartlgeo lhqksbdxa ger tebenutzer agent apple iphonec ger te imei exchange activesync version ger tezugriffsstatus quarantined grund f r ger tezugriffsstatus global um an tsbnfixp numwqahj gesendet
4:skype issues calling desk and headset ooo my skype errors out when calling my desk phone it calls other numbers in the building fine when i am in kqelgbis stiarhlu also skype headset is connected and on but doesn t work have to switch to pc speakers to hear
1:iphone crm app install on iphone iphone crm app install on iphone
2:wi fi access to user jamhdtyes kinhytudel wi fi access to user jamhdtyes kinhytudel
3:there is no connection to the erp system we have no erp reporting tool engineering tool or anyt ng that connects to erp there is no connection to the erp system we have no erp reporting tool engineering tool or anyt ng that connects to erp
3:no one at the usa facility can log onto erp we receive an error message loggin balancing error my contact information is as follows
1:erp connection received from jxgobwrm qkugdipo i was unable to save my file in ug keep getting error and save canceled rebooted and now i can t login to engineering tool cid image png sid bcda knethyen grechduy engineer product engineering pany jxgobwrm qkugdipo mailto jxgobwrm qkugdipo cid image jpg ceda bdf
0:unable to attach an attachment in expense report unable to attach an attachment in expense report
0:unable to login business client unable to login business client as there was no prompt to login to sid account
5:msoffice installation msoffice installation
6:your prjuysva vpbudksy unauthorized loggin attempt from naveuythen dyhtruutt sent wednesday september pm to nwfodmhc exurcwkm subject dan fw your prjuysva vpbudksy unauthorized loggin attempt i am getting t s mail continuously from past days can you pls have a look into t s
4:security clearance to view cutter and insert drawings on our web based netweaver system security clearance to view cutter and insert drawings on our web based netweaver system it team please help my team members get the proper security clearance to view cutter and insert drawings on our web based netweaver system
0:unlock user erp mae on server hostname please help unlock the user erp mae on server hostname at the earliest
1:engineering tool client unable to launch stopped responding error multiple programdnty shortcuts exist on s desktop for engineering tool and none of them work password has expired as well as the aiqjxhuv dceghpwn runtime software is missing from the pc
0:unable to sign in to outlook after password change unable to sign in to outlook after password change
3:ticketing tool ticket received from wkqjcfgy vsknlfri i need to get crm loaded on my outlook i m currently using the web crm version wkqjcfgy vsknlfri metalworking sales engineer pany inc wkqjcfgy vsknlfri technical support
2:websites not loading on pany center panycenter pany
1:erp sid password reset name mfeyouli ndobtzpw language browser microsoft internet explorer email mfeyouli ndobtzpw customer number telephone summary can you unlock haunm erp sid account he seems to get locked out everytime he tries to log in
1:erp sid password locked erp sid password locked
0:update on ticket no update on ticket no
2:printer asking to update driver printer asking to update driver
1:erp sid password reset erp sid password reset
3:ticket update on ticket no ticket update on ticket no
1:etime visibility on hr tool all had t s issue a month ago and was told to delete my browsing story i did and access was restored i routinely clear my browsing story but today cannot view etime see attached screen shot
0:unable to send skype meeting invitation unable to send skype meeting invitation
0:ughzilfm cfibdamq called requesting for the appreciate hub link ughzilfm cfibdamq called requesting for the appreciate hub link
2:wanted to know if the account of pathuick stope is still active wanted to know if the account of pathuick stope is still active
6:can no longer print to tc i am no longer able to print to tc i must install a driver for t s and i am not sure how i used to be able to print to tc without an issue and for some reason i am no longer able to
1:analysis add in does not show up analysis add in does not show up
2:hcuixqgj mavxgqbs password reset hcuixqgj mavxgqbs password reset
2:hr tool etime not loading hr tool etime not loading
2:whenever pc is turned on it shows a bluescreen but then works whenever pc is turned on it shows a blue screen but then works keith suspects the cache is causing it
0:unable to find network drives after password reset unable to find network drives after password reset
2:password issue mr indra kurtyar a is not able to log in due to password issue kindly provide new password to the person name mr indra kurtyar a i no user id vvrajai email indrakurtyar rajanna pany best
0:unable to connect to pany secure unable to connect to pany secure
1:erp sid password reset please reset my password not sure why mine giving problems
0:ughzilfm cfibdamq called in to reset password for zlnfpuam aktplhre ughzilfm cfibdamq called in to reset password for zlnfpuam aktplhre
1:outlook not working outlook not working
2:hsh received from aksthyuhath shettythruy pany please reset the password of mr aqihfoly xsrkthvf emp no name useid manager aqihfoly xsrkthvf hsh panghyiraj shthuihog fyi cid image png sid a f with
2:wifi is not working wifi is not working
5:viewer for step files received from azyfsrqh wkavqigu i need an viewer at my puter to check step files mit freundlichen gr ssen with best
4:drucker em im auslieferbereich immer den gleichen lieferschein mal danach wird erst der richtige ausgedruckt drucker em im auslieferbereich immer den gleichen lieferschein mal danach wird erst der richtige ausgedruckt erp problem
5:fqhlvcxn zdfymgjp wants to share the file fqhlvcxn zdfymgjp pdf with you received from fqhlvcxn zdfymgjp to view fqhlvcxn zdfymgjp pdf sign in pany posts select the following link to view the disclaimer in an alternate language
4:received from yzbjhmpw vzrulkog cid image png sid fdbf mit freundlichem gru ulrike a mann custom solutions engineering europe drilling countersinking yzbjhmpw vzrulkog mailto yzbjhmpw vzrulkog t f pany shared services gmbh wehlauer strasse d f rth www pany pany shared services gmbh gesch ftsf hrer phvkowml azbtkqwx naruedlk mpvhakdq sitz der gesellschaft f rth bay registergerirtcht f rth bay hrb diese mitteilung ist einzig und allein f r die nutzung durch den adressaten bestimmt und kann informationen enthalten die schutzw rdig vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind die verbreitung verteilung oder vervielf ltigung dieser mitteilung durch personen bei denen es sich nicht um die beabsichtigten empf nger handelt ist streng verboten wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist dann benachrichtigen sie bitte den absender und l schen sie diese mitteilung pany posts select the following link to view the disclaimer in an alternate language
0:url portal not functioning received from cxltnjuk hkdefraw dear sir my pany pany site not functioning for applying leave kindly support
3:not able to upload the engineering tool with any or the vpn or vpn received from nmqgrkex ldeizfrm cid image jpg sid bfca
2:passwort frau koburvmc jwzlebap received from mobaidfx gviwlsrm hallo frau rie wird ab dienstag oktober wieder ihre arbeit beginnen bitte passwort neu vergeben frau rie wird voraussichtlich von bis uhr im b ro erreichbar sein mit freundlichen gr en best
2:printer prtsg received from bcxpeuko utorqehx team please help me to confirm printer prtsg as we are not able to configure from our side
1:outlook indizierung ich kann seit ca woche meine suche im outlook nicht verwenden da der nweis ihre elemente werden zurzeit von outlook indiziert erscheint habe auch meinen pc mit ge ffnetem outlook bers wochenende laufen lassen doch bisher immer das gleiche aktuell m ssen noch elemente indiziert werden gestern waren es ca elemente ich habe somit massive probleme da ich mails von vor einem jahr bis jetzt mit der suchfunkton nicht finden kann
0:unlock erp account user id murakt please unlock my erp account user id murakt
3:login blocked received from ublisodp qydfvpgw i am not able to login to business client due to wrong password pl unblock and let me know the existing password to reset the same with new password
0:unable to login to ess protel unable to login to ess portal
6:cannot connect received from vjuxfokc cwhxnoug for some reason i cannot connect to the vpn i have tried my usual username and password but it is not working cid image jpg sid f a
0:user getting prompt to upgrade java user getting prompt to upgrade java connected to the user system using teamviewer advised the user to plete the installation issue resolved
6:business client issue briefly describe what you were trying to do and the issue you have encountered i am trying to access material drawings but am getting an error message when i log in see attached please include a screenshot of any error messages
6:can you reset my password for sid name fybwjzhx ojgrpafb language browser microsoft internet explorer email fybwjzhx ojgrpafb customer number telephone summary can you reset my password for sid
4:reset the password for fueiklyv jargqpkm on erp production bw please reset my password
1:i installed the analysis for microsoft excel in erp business intelligence and i am getting an error message i am able to open the analysis for microsoft excel but when i click on log in to erp business objects i get an error message that says the launcher is exited with error see log file for more details the analysis add in is not registered correctly when i click on logfile folder i get a dialog box that ways windows can t open t s file file launcher log glf and asked me to find the programdnty to open the file
6:crm addin boxes do not stay checked gso please reach out to lryturhy to correct s addin issue after rechecking s crm addin boxes and closing outlook they be e unchecked again and the addin portion of the ribbon dierppears
1:expense report blocked expense report blocked
1:outlook not working was ok t s morning but will not let me back in now outlook down wlhxrogv yawtxuod
6:business objects analysis errors i recently changed my work puter from an gb business model to a gb engineering model i frequently use business objects analysis for excel when opening files that i have saved that use data connections i am running into an error that prompts me to try and migrate the connection from odbc to http see attached error because i am not familiar with t s i cannot refresh data on old workbooks can someone assist
3:login issue login issue verified user details employee manager name checked the user name in ad unlocked the account advised the user to login and check caller confirmed that he was able to login issue resolved
3:netweaver access received from oqvwgnkc gkjylpzx can someone help me with netweaver access
4:reset the password for fueiklyv jargqpkm on erp production erp i tried using my windows login password but it is not working
4:skype certificate error skype certificate error
3:ticket update on inplant ticket update on inplant
0:unable to view data in distributor tool account unable to view data in distributor tool account
5:vpn connectivity is too slow vpn connectivity is too slow
5:vpn disconnecting vpn disconnecting
2:printer not printing name xernsfqa uzvsnlbd language browser microsoft internet explorer email xernsfqa uzvsnlbd customer number telephone summary i am receiving error messages when trying to update my printer drivers i m unable to print to the printers i need to utilize dg and dg
5:my outlook will not work on my puter t s was since my password change it works on my phone but not my laptop bsxvtpke vbfcashd cell system affected is dell laptop outlook
0:unable to connect to pany secure in usa unable to connect to pany secure in usa
0:update on ticket no name dfgtyon stasrty language browser microsoft internet explorer email vsbtygin oufhtbas customer number telephone summary can we get t s ticket ticket no pleted today i need to be able to get t s site up thank u
3:ticket update on inplant ticket update on inplant
3:ticket update inplant ticket update inplant
4:sid password received from czsmnbdi ispdhfer please reset my password in sid see msg below
0:unable to set up skype meetings unable to set up skype meetings
0:unable to connect to tc and tc unable to connect to tc and tc
1:erp sid password reset done erp sid password reset done
4:reset passsw erp sid user almrgtyeiba team could you please reset passw the erp sid user almrgtyeiba gvtbduyf gdblxiva only erp tnks
0:unable to launch outlook after resetting the password unable to launch outlook after resetting the password
6:crm plugin not responding crm plugin not responding
2:printer problem issue information please plete all required questions below if not it will be returned back to the gsc requester to provide required information gsc to review ticket if not able to resolve then please assign to appropriate group per your printer problem assignment flowchart printer name make model hr on hostname detailed description of the problem keeps asking for a driver install but will not install driver update type of documents not printing all tried what system or application being used at time of the problem windows if not printing at all does it respond to a ping mand on the network and has a power cycle of the printer been pleted turned off and on printer if erp system w ch system ex sid sid hrp plm if it s an erp printer problem can the erp output be rerouted to another erp printer temporarily what printer can it be rerouted too if document is not printing correctly please scan copy of the document and attach to the ticketing tool ticket
0:unable to get the crm app on outlook unable to get the crm app on outlook
2:pls reset windows password for user vvkertgipn pls reset windows password for user vvkertgipn
0:unable to sign in to vpn unable to sign in to vpn
2:probleme bei der projekt eingabe im collaboration platform infopath dear it still some issues with the tracker even with your message in collaboration tool etc jertyur can difozlav dgbfptos make a ticket and contact you or some other person they cannot enter any projects please let us know mit freundlichen gr en best
3:lean tracker problems it helpdesk good morning i am not able to add new project into collaboration platform lean tracker contacting you the helpdesk as per instruction from below mail
1:inc ticket update inc ticket update
0:unable to login to erp misplaced password
6:kfdyzexr hnbetvfk password reset kfdyzexr hnbetvfk password reset
5:mobile device activation mobile device activation
4:reset the password for pumjbcna scluvtyj on erp qa hcm all the user romertanj need their password reset
1:outlook not getting connected to exchange server outlook not getting connected to exchange server
2:password for w lan anrgtdy bofffgtyin received from dubpgacz kjz lng my college anrgtdy bofffgtyin came to germany germany fort he work and needs to connect to w lan could you please send m password for guest w lan connetction anrgtdy bofffgtyin technical programdntyme manager aerospace and defence godjevmy gfaevrdq mailto godjevmy gfaevrdq mit freundlichen gr en best
1:account locked in supply chain software account locked in supply chain software
1:after changing the password outlook is not responding to the newly assigned password name mandgtryjuth language browser microsoft internet explorer email onbugv vzjfgckt customer number telephone summary after changing the password outlook is not responding to the newly assigned password
2:hpqc account reset password received from phfduvwl yqnaucep i failed to login my hpqc account and got below message could you please reset password for my hpqc account i need it to do uacyltoe hxgaycze next week my user id is zhudrs cid image png sid c bf
0:unable to open outlook and business client unable to open outlook and business client
6:business client not working received from otpkzifh gywinoml i am unable to access business client when i open business client it goes directly into below screen kindly look into cid image jpg sid ac fbbdcf
1:add the inxsupmy zhwmifvx to materials management purchasing received from inxsupmy zhwmifvx team can you please add inxsupmy zhwmifvx to the materials management purchasing group in ticketing tool inxsupmy zhwmifvx team lead ssl sourcing logistics global it inxsupmy zhwmifvx
1:erp login blocked received from ublisodp qydfvpgw i am not able to login into erp as my attempts exceed the set limit requesting you to unblock the same
1:outlook is not updating on my laptop name warrrtyen language browser microsoft internet explorer email wmybrona qvwhpamb customer number telephone summary outlook is not updating on my laptop
1:erp login trouble received from xosycftu olhpmsdw please see t s error i can not log in erp please tell me the solution
1:erp system very slow response apac we ve faced the problem of erp system w ch is very slow response time please help check and fixing t s issue to make erp system more faster speed
0:unable to browse hr tool site unable to browse hr tool site snapshot of error is attached
1:erp slow apac c na apac dc pany colleagues said the erp is very slow i ping erp address packet loss
2:password reset via password manager tool password manager password reset via password manager tool password manager
1:outlook not working and unable to receive emails outlook not working and unable to receive emails
5:msd outlook not showing the crm add in msd outlook not showing the crm add in connected to the user system using teamviewer deleted and reconfigured the user profile on crm launched outlook user confirmed by closing and relaunc ng outlook everyt ng is fine now issue resolved
5:vpn access status check vpn access status check
6:cannot find dr cyxieuwk rekwlqmu in ticketing tool i tried to add cyxieuwk rekwlqmu to the watch list on a ticket but i couldn t find m in ticketing tool please active christgrytoph s account in ticketing tool
1:outlook language is changing automatically outlook language is changing automatically connected to the user system using teamviewer changed the launguage settings as english default restarted the pc advised the user to check now user confirmed that the outlook language is now english educated the user about the steps to take to change the outlook launguage issue resolved
5:mobile device activation mobile device activation
3:no audio w le on skype call no audio w le on skype call
2:problem with erp login the server list is not available problem with erp login the server list is not available
1:i am not able to upload engineering tool see below screen shot i am not able to upload engineering tool see below screen shot
3:not able to login to windows not able to login to windows
1:ockwafib wftboqry called to service desk to check status of pomjgvte goswvnci ockwafib wftboqry called to service desk to check status of pomjgvte goswvnci for account activation
4:rzonkfua yidvloun was unable to login to windows and outlook rzonkfua yidvloun was unable to login to windows and outlook
0:unable to print purchase orders from erp unable to print purchase orders from erp
1:ie needed for finance app ie needed for finance app connected to the user system using teamviewer uninstalled ie and reinstalled the ie user confirmed he was able to login to the finance app issue resolved
3:the driver was not loaded properly inc summary i can t log in my pc due to updating of intel the driver was not loaded properly
4:documents folder is missing documents folder is missing
0:unable to connect to dg printer unable to connect to dg printer
3:ticket update on ticket no ticket update on ticket no
0:unable to print erp orders unable to print erp orders
0:unable to connect to wifi unable to connect to wifi
0:unable to hear audio on skype unable to hear audio on skype
6:connection to system production order interface app with destination production order interface vendor connc is not okay when converting planned orders to production orders and releasing to print or just attempting to print anyt ng from erp i am getting the following error message connection to system production order interface app with destination production order interface vendor connc is not okay error when opening an rfc connection cpic call
4:skype issue login issue skype issue login issue
2:hr tool etime query hr tool etime query
0:unable to open outlook unable to open outlook
4:re sent from snipping tool received from tfesaxip cvorpnth help for work order
4:sent from snipping tool received from tfesaxip cvorpnth help for work ord
0:unable to login to ess unable to login to ess
1:erp help received from znxcupyi bhrwyxgu when converting planned orders to production orders and releasing to print i am getting the following error message cid image png sid e aecd
4:skype issue personal certificate error summary i am unable to sign into skype getting pop up message saying there is problem with a certificate any suggestions
1:assign to plm cannot print work orders due to plsseald connection connection to system production order interface app with destination production order interface vendor connc is not okay
0:unable to get production order to print error reads connection to system production order interface app with destination production order interface vendor connc is not okay error when opening an rfc connection cpic call
1:erp printing issue connection to system production order interface app with destination production order interface vendor connc is not okay erp printing issue connection to system production order interface app with destination production order interface vendor connc is not okay error when opening an rfc connection contact
1:erp production order printing issue connection to system production order interface app with destination production order interface vendor connc is not okay erp printing issue connection to system production order interface app with destination production order interface vendor connc is not okay error when opening an rfc connection contact ext
6:crm received from saqbgcpl ybfzcjiq good morning i need help assigning an account in crm the account was assigned to me by another se but the account has since been reassigned i am unable to reassign the account since i am not the primary sales
6:business client login issue business client login issue
1:erp is not letting me print orders message no dvsrepro zrfc message no dvsrepro zrfc
1:expense report is blocked expense report is blocked
2:personal certificate error skype issue personal certificate error skype issue
1:exporting contacts from outlook exporting contacts from outlook
4:skype is not opening skype is not opening
2:windows and erp account locked windows and erp account locked
6:blank call loud noise gso blank call loud noise gso
4:skype is not responding when trying to do an on line meeting screen share attachment shows skype version etc i am not able to join any skype meeting at t s time due to t s problem dvzgjsom ynpxqjlf pany usa facility
2:password reset help from password management tool password manager password reset help from password management tool password manager
0:unable to open hr engineering tool for hours controller access received from umzcxfah aoshpjiu umzcxfah aoshpjiu plant controller us plant umzcxfah aoshpjiu
2:patibility view settings received from tdkfuobm qrtmaxos good morning i keep receiving t s error and have to close out of internet explorer each time when i re open ie the website database needs to be re added to the patibility view settings page t s has happened to several other people in the ip department cid image jpg sid d ab cid image jpg sid d ab
2:password reset request for erp prtgghjk sid unable to login to hr tool erp systems
1:arc vierung von e mails received from anivdcor rbmf ox cid image jpg sid fbc hallo it ich arc viere meine mails in einer ordnerstruktur leider finde ich immer wieder ordner die pl tzlich keinen inhalt mehr haben was l uft er falsch gru ac m anivdcor rbmf ox sales manager sales germany anivdcor rbmf ox mailto anivdcor rbmf ox pany deutschland gmbh gesch ftsf hrer rfwlsoej yvtjzkaw phvkowml azbtkqwx naruedlk mpvhakdq diese mitteilung ist einzig und allein f r die nutzung durch den adressaten bestimmt und kann informationen enthalten die schutzw rdig vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind die verbreitung verteilung oder vervielf ltigung dieser mitteilung durch personen bei denen es sich nicht um die beabsichtigten empf nger handelt ist streng verboten wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist dann benachrichtigen sie bitte den absender und l schen sie diese mitteilung pany posts select the following link to view the disclaimer in an alternate language
6:crm online issue summary urgent help required crm issue crm ribbon is grey not active same issue with home tab and track and set regarding options
5:msd crm when i turn on crm it es on as my name as a manager i get all the opportunities from all over the world i want it to just have my crm information there
5:ms excel analysis addin disabled ms excel analysis addin disabled
6:blocked from expense report received from proygkjt mwetuhqf it i was in the process of entering my expenses when i lost internet connection now when trying to plete my expenses i receive the error below please unblock cid image jpg sid d dec best
3:no audio in dell in tablet no audio in dell in tablet
0:uacyltoe hxgaycze message hallo liebe kollegen warum habe ich diese e mail bekommen hat jemand etwas modifiziert in meine e mail postfach dv zlettel mit freundlichen gr en best
1:erp accout had been locked received from qyidkvap cxnfdjpk sir my erp accout had been locked can you help me and i try to log in password management tool passoword system to unlock all the accout also can to log in cid foxmail ee aed fb badfe best
4:reset the password for qekdgaim wagshrzl on erp production erp sid erp production system please reset my password i cannot log in and need to perform the goods receipt on po
3:need to configure printers need to configure printers
5:jartnine m called to give a status update jartnine m called to give a status update
3:network printer wy issue no print out received from rjanhbde owfkyjcp network printer wy issue no print out warm
1:error message during document release received from phqwmniy kjucgqom w le releasing word file drawings route card showing error message server offline and document not get printed cid image jpg sid cce required help in resolving the issue cid image png sid cce p please do not print t s email unless it is absolutely necessary spread environmental awareness confidentiality caution t s munication including any ac panying documents is intended only for the sole use of the person s to whom it is addressed and may contain information that is privileged confidential and exempt from disclosure any unauthorised reading dissemination distribution duplication of t s munication by someone other than the intended recipient is strictly pro bited if your receipt of t s munication is in error please notify the sender and destrtgoy the original munication immediately
5:forgot password forgot password
6:kein email eingang von der adresse p eggert karl roll de es kann von dieser adresse nichts empfangen oder gesendet werden
1:erp sid password reset request erp sid password reset request
5:query change the screen saver query change the screen saver
5:vpn on pc edmlx can t work urgent efyumrls gqjcbufx finance and administration manager is working with a new pc win not pany imaged everyt ng is working except symantec endpoint protection i can t install it it goes in error as antivirus she has windows defender unfortunately when she run the vpn a message appear and it seems that she can t run the vpn due tu an antivirus not updated she will be out of office for a few days t s week and she really needs the vpn connection could you please check the issue
4:skype meeting option is not showing up in calendar skype meeting option is not showing up in calendar
1:outlook issue received from nxlzpgfr rlqowmyt i am unable to open the mails please refer the screen shot best
1:erp sid account received from zuxcfonv nyhpkrbe gso please kindly unlock and reset password for erp sid account zhhtyangq
3:launch adobe acrobat name melerowicz language browser microsoft internet explorer email ubiqcrvy mxjcnqfs customer number telephone summary it team i would like to open a pdf document but i got the message before proceeding you must first launch adobe acrobat and accept the end user licence agreement my user melthryerj could you please help
1:account unlock erp sid unlocked account using password management tool from wgpimkle kijhcwur mailto wgpimkle kijhcwur sent monday september pm to nwfodmhc exurcwkm nwfodmhc exurcwkm subject re please unlock an id sugisdfy importance gh sorry again and again i could unlock through password management tool
2:password received from woxrljif qymrszdk i changed my password last week now the laptop won t let me in kind
3:lean tracker not working lean tracker not working
3:locked me out of erp i tried to change my password by password management tool password manager i got an error message but the password seems changed but i don t remember the entered code iewnguxv bufwxeiy has reset the windows password by i can t enter erp can you please reset me in password management tool passwprd manager
1:issue to create skype meeting request on outlook when i try to create skype meeting on outlook there is no skype meeting button on outlook so i couldn t crete meeting request please fix it
0:unable to login to erp sid account unable to login to erp sid account
1:outlook keine r ckmeldung outlook i m not able to log on to outlook t w morning i restarted my puter several times without any effort
1:excel is blank when open the excel file excel is blank when open the excel file
0:user uthagtpgc outlook issue received from rgtart erjgypa pany help geetha s outlook is not working at all system is very slow she has logged off and on thrice since morning pls look into the attached files for the error message resolve at the earliest
1:anzeigen der bestell bersicht im erp netweaver portal nicht m glich im erp netweaver portal ist es nicht mehr m glich unter dem paramdntyeter feinnavigation die bestell bersicht aufzurufen siehe angef gte screenshots
1:attendance tool password not working received from rsvminjz tcpqvbae my attendance tool password is not working kindly reset the same give me the new password
4:regarding cell phone model from gdhyrts muggftyali sent monday september am to chefghtyn chnbghyg nwfodmhc exurcwkm subject rad regarding cell phone model chefghtyn gso will help on t s i am copying to them gso please help on t s
4:reset pw received from yhmzxcia heszapvl please help to reset pass word for erp sid user id hertel best
1:erp account lock erp account lock
1:account locked unable to login to ess portal account locked unable to login to ess portal
3:lv not printing lv not printing
5:ms crm configuration in outlook ms crm configuration in outlook
4:sound issue summary issue with the sound of the laptop there s no sound
5:markhtyingre email as junk all how are you doing please can you put t s email in general junk it s a spam thx gergryth
4:request to reset microsoft online services password for dcaokyph vrdnocxs from microsoft on behalf of pany inc mailto msonlineservicesteam microsoftonline sent sunday september am to nwfodmhc exurcwkm cc tiyhum kuyiomar subject request to reset microsoft online services password for dcaokyph vrdnocxs request to reset user s password the following user in your organization has requested a password reset be performed for their account dcaokyph vrdnocxs first name allert last name herghan consider contacting t s user to validate t s request is authentic before continuing if you have determined that t s is a valid request use your service s admin portal office windows intune windows azure etc to reset the password for t s user want to let you users reset their own passwords check out how you can enable password reset for users in your organization with just a few clicks sincerely pany inc t s message was sent from an unmonitored email address please do not reply to t s message
1:inquiry on erp status unable to access ess portal inquiry on erp status unable to access ess portal
5:ms crmdynamics deployment query ms crm dynamics deployment query
0:uacyltoe hxgaycze message email from efbwiadp dicafxhv sent saturday september pm to shesyhur posrt subject inc uacyltoe hxgaycze message shesyhur i have just checked t s issue was reported previously after the upgrade users are getting email about uacyltoe hxgayczeing email configuration please be aware that t s is only part of the upgrade and can be safely deleted
6:yahoo emails skype team viewer not loading internet not working yahoo emails skype team viewer not loading internet not working
0:uacyltoe hxgaycze email sent from neerthyu agrtywal id but neerthyu has not sent any such uacyltoe hxgaycze email advise from neerthyu agrtywal sent saturday september pm to nwfodmhc exurcwkm subject fw uacyltoe hxgaycze message importance low i received t s email w ch shows that it has been sent from my id where as i have not sent any such uacyltoe hxgaycze email pl look into t s matheywter and advise
4:sound issue issue sound issue issue
1:erp log on balancing error vpn issue erp log on balancing error vpn issue
2:pls help unable to connect vpn received from vxhyftae tbkyfdli please helo for subject matheywter pls see below snapshot cid image jpg sid c ad
0:unable to access engineering tool unable to access engineering tool due to vpn
3:not able to login to vpn not able to login to vpn advised the caller to restart the system and check the internet connection advised the caller to logon to the pany vpn caller confirmed that he was able to login issue resolved
5:ms crm installation ms crm installation connected to the user system using teamviewer installed the mscrm add in for outlook launched the outlook user able to see the crm add in on outlook issue resolved
1:outlook configuration and vpn connectivity outlook configuration and vpn connectivity
1:engineering tool login issue engineering tool login issue connected to the user system using teamviewer unlocked the user account caller confirmed that he was able to login issue resolved
0:urgent help required outlook to crm mfg tooltion issue urgent help required outlook to crm mfg tooltion issue need crm tab on my outlook
4:dell skype audio not working dell skype audio not working connected to the user system using teamviewer updated the sound drivers restarted the pc user able to listen to the audio over the skype calls issue resolved
6:connected to the user system using teamviewer help the user login to the portal issue resolved
1:ie issue ie issue
1:i drive not connecting i drive not connecting tried with ip address no go checked server name no go user mentioned that he changed s password for vpn and then not able to connect to i drive rest all drivers are working fine and accessible informed user to get in touch with one of colleagues and get the screen shot of all drivers he has access to also to onfiirm i drive tried mapping i drive with password nogo waiting for user email
3:locked er received from jxgobwrm qkugdipo i m trying to add a change item to my er but i get the error listed below cid image png sid d knethyen grechduy engineer product engineering pany jxgobwrm qkugdipo mailto jxgobwrm qkugdipo t f cid image jpg ceda bdf pany inc technology way usa pa www pany
2:problem on trs received from bvpglyzh dyhusejm i have t s error w le sending trs connected to vpn can you help me
3:ticket update for ticket no ticket update for ticket no
4:skype error getting skype certificate error skype error getting skype certificate error
3:logon balancing error in erp even after connecting to vpn unable to connect to erp modules even after connecting to vpn logon balancing error it was working minutes back
1:infopath issue can not submit a discount through collaboration platform says access denied must add to favorites i had t s happen before
0:unable to connect to mobile broadband unable to connect to mobile broadband
1:outlook error received from doxmlcpr xjheyscu i am not able to get into outlook any more keep getting messages telling me its stopped working and do i want to restart in safe mode to do repair have had to send t s from my phone
3:need the password management tool link need the password management tool link
0:unable to connect to tc unable to connect to tc
1:internet explorer issue internet explorer issue
4:reset the password for oweklxnm ubayizsq on windows login i try to change my log in password and the system keeps stating the old password is not correct and i disagree because i tried so many times being careful i know i typed in my old password correctly
6:crm in mobile phone received from qjiutmel fgvtxeoy good morning crm on my mobile device will not work please see below a screen shot wghjkftewj cid dbfc ed b e de
0:unable to get emails synced on samsung mobile device unable to get emails synced on samsung mobile device
2:password reset ad password reset ad
1:office reinstall office reinstall
5:ms outlook doens t start received from tzradpnj izlotycb as many times before after system password change ms outlook doens t start attached printscreen best
4:dds dss
4:request access to sid uacyltoe hxgaycze received from gkerqucv bqumyrea good day jfhytu mthyuleng senior buyer gkerqucv bqumyrea pany th anniversary logo
1:owa does not open owa does not open error page can not be displayed
1:appreciate hub password received from xwertljy zrmlhkyq please reset my appreciate hub password
1:account helftgyldt gesperrt anmeldung bei account helftgyldt nicht m glich fehlermeldung das angesprochene konto ist momentan gesperrt und kann nicht f r die anmeldung verwendet werden
1:outlook takes too much time to open outlook takes too much time to open
0:unable to change password through password management tool unable to change password through password management tool
1:account jncvkrzm thjquiyl gesperrt anmeldung bei account jncvkrzm thjquiyl nicht m glich fehlermeldung das angesprochene konto ist momentan gesperrt und kann nicht f r die anmeldung verwendet werden
1:account lock release request of nakagtwsgs team please unlock the windows account nakagtwsgs user name qwghlvdx pjwvdiuz best
2:password reset hsh one of the workman aqihfoly xsrkthvf whose user id is hsh is not able to login to ess as s user id locked he is a kiosk user please re set s password and confirm noscwdpm akiowsmp manager hr shared services center noscwdpm akiowsmp
2:password reset received from bctypmjw cbhnxafz dear collegues i need a password reset for erp hrp modul username rethtyuzkd gru
6:can i be allowed to use dropbox mar team has assigned a task of proofreading it requires me to download into dropdox
1:erp account gesperrt erp passwort mal verkehrt eingegeben bitte erp account freischalten
1:add the rtpcnyhq ceqmwk to materials management purchasing received from inxsupmy zhwmifvx team can you please add rtpcnyhq ceqmwk to the materials management purchasing group in ticketing tool inxsupmy zhwmifvx team lead ssl sourcing logistics global it inxsupmy zhwmifvx
1:engineering tool log in problem received from dwsyaqpr bzasnmvw i have changed the password of engineering tool days back it showed that it is successfully changed still i am not able to login please check the error message in the below image cid image jpg sid cd
4:sign in password received from fpedscxo acuvyqnx team i was recently advised that my password needed changing i went to the password manager site and changed passwords all passwords for different t ngs changed except one my startup to log onto puter failed to change how do i change t s one
5:my puter keeps going off line name sndaofyw jetcxpda language browser microsoft internet explorer email vichtyuky warhtyonack pany customer number telephone summary my puter keeps going off line
0:user not recieving email on the iphone user not recieving email on the iphone checked the user account all fine checked the user accont on the ecp site all fine advised the user to contact vendor
5:vip skype login issue name rgtyob lafgseimer language browser microsoft internet explorer email pj panyfeg wnrcyaks customer number telephone summary reset password today now skype will not take password
4:software installation name uprmwlgb kirvecja language browser microsoft internet explorer email uprmwlgb kirvecja customer number telephone summary software installation
6:change printer from prtqv to prtqv change printer from prtqv to prtqv
4:request to reset microsoft online services password for vmdwslkj exvcknbp from microsoft on behalf of pany inc mailto msonlineservicesteam microsoftonline sent thursday september pm to nwfodmhc exurcwkm cc tiyhum kuyiomar subject amar request to reset microsoft online services password for vmdwslkj exvcknbp importance gh request to reset user s password the following user in your organization has requested a password reset be performed for their account vmdwslkj exvcknbp first name angyta hgywselena last name brescsfgryiani acgyuna consider contacting t s user to validate t s request is authentic before continuing if you have determined that t s is a valid request use your service s admin portal office windows intune windows azure etc to reset the password for t s user want to let you users reset their own passwords check out how you can enable password reset for users in your organization with just a few clicks sincerely pany inc t s message was sent from an unmonitored email address please do not reply to t s message
3:ticket update on ticket no ticket update on ticket no
0:unable to print from printer install driver unable to print from printer install driver
5:mscrm outlook not opening mscrm outlook not opening connected to the user system using teamviewer reconfigured the user profile launched outlook caller confirmed that he is now able to see the emails on outlook issue resolved
1:outlook on my pc won t open stays on the open screen and won t plete been like t s for days in an off site meeting so may not be able to answer phone for a w le
0:unable to access windows account unable to access windows account
0:urgent help required crm mobile app loading crm mobile app times out and returns to phone desktop before pleting download
0:user haveing issues with the skype audio user haveing issues with the skype audio connected to the user system using teamviewer checked the audio settings gave a uacyltoe hxgaycze call to the user all fine issue resolved
0:user wanted help to check if a email was spam user wanted help to check if a email was spam connected to the user system using teamviewer assigned the ticket to the spam educated the user on the same issue resolved
4:skype problem received from ztdgvclp gzcalstq i am having a problem with skype i am not able to find my colleagues cid image png sid d aaefe
1:ie cleanup ie cleanup
1:erp login information misplaced password reset needed
3:ticket update inplant ticket update inplant
0:user wants to change the erp printer prt prtqv to prt prtqz user wants to change the erp printer prt prtqv to prt prtqz
1:i am trying to find an expense report to approve i have an email that says i have one to approve it is not showing up name bonhyb knepkhsw language browser microsoft internet explorer email xziwkgeo gdiraveu customer number telephone summary i am trying to find an expense report to approve i have an email that says i have one to approve it is not showing up
6:crm app installation crm app installation
3:ticket update on inplant ticket update on inplant
3:need to upgrade ie could you please confirm if t s upgrade occurred i was out of town during the week of the upgrade and was never prompted for anyt ng so i suspect that t s didn t happen if so i ll need to schedule an upgrade for t s puter please
3:ticket update on inplant ticket update on inplant
6:cannot access collaboration platform i can t access my collaboration platform it asks me my username and password and then goes into a constant loop of those two fields once entered i never actually get to collaboration platform
1:account locked ic wel e our next available agent will be with you shortly interaction alerting agent website visitor has joined the conversation rbozivdq gmlhrtvp jonnht bnoupaki cpeioxdz rbozivdq gmlhrtvp it s not showing as locked can you tell me what s the error you re getting bnoupaki cpeioxdz now i can log in not sure why i was temporarily unable to do so all seems to be ok
1:erp netweaver error received from unrbafjx reyshakw i have t s error when starting erp netweaver can you please help to solve cid image png sid ed cid image png sid ed unrbafjx reyshakw global portfolio manager advanced materials pcd
2:password reset erp sid reset the erp sid password as marcel had issues logging in after resetting s password using password management tool
0:unable to connect to home printer unable to connect to home printer
0:unable to detect the dell usb adapter unable to detect the dell usb adapter
1:analysis add in getting disabled analysis add in getting disabled
3:lcowx received from zwirhcol narzlmfw puter has lost connectivity to the network j shrugott tyhuellis usa facilities mgr zwirhcol narzlmfw mailto zwirhcol narzlmfw
3:lcow received from zwirhcol narzlmfw puter has partial connectivity to network cannot get to all drives needed j shrugott tyhuellis usa facilities mgr zwirhcol narzlmfw mailto zwirhcol narzlmfw
1:engineering tool log in problem received from amrthruta kadgdyam pany team please check the below error i am getting during logging in for engineering tool i have changed my laptop its details are as follows puter name service tag model name aiul dvzlq latitude e username kadjuwqama earlier i was using engineering tool with the below laptop and username username kadjuwqama laptop name awyl errors during engineering tool login are as mentioned below same error i get during pany engineering tool log in please do the needful description cid image png sid e e
4:reset the password for rlhuwmve krcfhoxj on erp qa erp please reset petrghada s sid password as soon as possible
6:business client error during log in received from amrthruta kadgdyam pany team please check the below error i am getting during logging in business client cid image jpg sid fa ba
2:printer problem issue information please plete all required questions below if not it will be returned back to the gsc requester to provide required information printer name make model wy detailed description of the problem wy printer to be added to my pc type of documents not printing email excel word etc
3:to add a new employee to distribution lists received from bmudkpie qolrvbip please add new csr wkgpcxqd vobarhzk wkgpcxqd vobarhzk mailto wkgpcxqd vobarhzk to following distribution lists distributors service pany mailto distributors service pany email bucket pany csr in poland are shatryung pany sales team pany sales team pany mailto pany sales team pany pany promotion emea pany promotion emea pany mailto pany promotion emea pany to add esguiazn pqdjtzin malgorzata gugala pany mailto malgorzata gugala pany to bucket email wpgmkt mailto email wpgmkt pany promotion emea pany mailto pany promotion emea pany xhnmygfp bnpehyku joanna pollaurid pany mailto joanna pollaurid pany to pany promotion emea pany promotion emea pany mailto pany promotion emea pany best
4:see attachment see attachment contact uk
5:videos won t play in skirtylport training received from vkzwafuh tcjnuswg i am trying to take a training course and when i start the course the videos won t play please advise vkzwafuh tcjnuswg cmp sr application eng vkzwafuh tcjnuswg
0:unable to access sid received from rxoynvgi ntgdsehl it team kindly please assist as i unable to access sid in my system attached for your reference
4:reset the password for bwgldaoe aczyfqjr on erp qa erp please reset my password in erp sid erp uacyltoe hxgaycze system
6:business client issue received from lvxakohq tsfnhowj i am not able to log on to business client soft ware in my laptop pl do needful on priority with kind
1:erp hrp hcm account lockout erp hrp hcm account lockout
3:login problems in skype login problems in skype
6:your account i m unable to login on the bcd travel side as the creation of a password failed see below gru
6:collaboration platform received from xaertwdh kcsagvpy please advise my collaboration platform is not saving or syncing any files the notice i get says sync problems
5:frequent account lock out can you please do the daily reset of my vpn password my account is vanghtydec every second time i log in the password is blocked can please solve t s problem on a structural basis contact user vanghtydec
2:please help to logon erp system received from rtjwbuev gfpwdetq i am unable to logon erp system now so please help me to check it many
6:bitte erstellen sie mir eine liste ber alle berechtigungen bzw zugriffe von cvltebaj yzmcfxah rostuhhwr bitte erstellen sie mir eine liste ber alle berechtigungen bzw zugriffe von cvltebaj yzmcfxah rostuhhwr
1:i can not log in erp password logon no longer possible too many failed attempts
0:usa access for configuring outlook exchange on windows phone usa access for configuring outlook exchange on windows phone
2:plm response is very slow received from hctduems znal vf good day from morning it s been observed like plm response is very slow kindly take the action against it
1:outlook isue user called back received from vxzahrlc frtkpehy i keep having to restart outlook and my puter
4:dell sound issue dell sound issue connected to the user system using teamviewer installed the sound drivers restarted the pc sound is working fine now issue resolved
5:my account user morhyerw is being repeatedly locked please run a trace to determine the cause for the past two days my account has been repeatedly locked i have not been entering the wrong password thrgxqsuojr xwbesorfs in a row on my pc keyhtyvin toriaytun has unlocked it several times keyhtyvin has asked me to request a trace to determine what is causing my account to be locked
1:outlook not launc ng outlook not launc ng connected to the user system using teamviewer uninstalled and reinstalled mscrm restarted the pc caller confirmed that he is now able to see the emails on outlook issue resolved
3:login issue login issue verified user details employee manager name checked the user name in ad and unlocked the account advised the user to login and check caller confirmed that she was able to login issue resolved
3:not able to login to vpn not able to login to vpn advised the caller to restart the system and check the internet connection updated the drivers advised the caller to logon to the pany vpn caller confirmed that he was able to login issue resolved
1:engineering tool not working name mikhghytr language browser microsoft internet explorer email vcyktjxp uxdojvrq customer number telephone summary i cannot load the pany home page or engineering tool
0:unable to update passwords on all accounts unable to update passwords on all accounts
2:puter crashed after a reboot puter crashed after a reboot
0:unable to connect to outlook name mikhghytr language browser microsoft internet explorer email vcyktjxp uxdojvrq customer number telephone summary i cannot connect to outlook
3:ticket update inplant ticket update inplant
2:pany emails on personal smartphone pany emails on personal smartphone
4:dell sound issue with skype calls dell sound issue with skype calls connected to the user system using teamviewer upgraded the system bios restarted the pc checked the skype audio settings gave a uacyltoe hxgaycze call to the user through skype audio is now working fine contact
4:requesting un install and re install of excel i am currently running into issues with my context menu w ch is displayed when i right click in an excel document the menu does not pop up in any of my excel documents and i frequently use it to format cells when working in files please assist
3:ticket update on inplant ticket update on inplant
5:mii password reset mii password reset
1:order products online problem received from fkdazsmi yecbrofv i will ask your help if i can t solve it with the help of my boss tomorrow
6:blank call gso loud noise blank call gso loud noise
1:erp sid account locked out erp sid account locked out
3:laptop not booting up laptop not booting up
3:ticket update on ticket no ticket update on ticket no
3:need to check if sdlixwmb zvygmnco s account is locked need to check if sdlixwmb zvygmnco s account is locked
2:hwbipgfq sqiyfdax called to check how to change the lanhuage of office hwbipgfq sqiyfdax called to check how to change the lanhuage of office
0:unable to update passwords unable to update passwords
5:vip erp sid account unlock vip erp sid account unlock
6:crm configuration and password reset crm configuration and password reset
3:general enquiry about engineering tool installation on windows xp general enquiry about engineering tool installation on windows xp
2:please activate my new pany owned samsung s galaxy for office access received from nwfoucba dzbujamc please activate my new pany owned samsung s galaxy for office access ger temodell sm gf ger tetyp samsungsmgf ger te id seceffa ger tebetriebssystem android ger tebenutzer agent android samsung sm gf ger te imei exchange activesync version ger tezugriffsstatus quarantined grund f r ger tezugriffsstatus global you can remove the existing samsung galaxy s device from my account but do not remove any other devices that have access to my account
2:panyfoundation k pany and relations pany but doesn t work need to add two mailboxes to outlook still working with outlook panyfoundation k pany and relations pany but doesn t work
2:password reset as it is expired password reset as it is expired
1:infopath links to discount forms do not open discount team in pozna is unable to open discount request forms from links in our inboxes error occurs t s hugely impacts the team s productivity please address as soon as possible attached are two print screens one with an example of said links one with the error that occurs when trying to open a discount form
0:unable to load erp unable to load erp
0:unable to get on network drives unable to get on network drives
4:due to new hardware usa access to exchange account die synchronisierung mit exchange activesync ist auf ihrem ger t vor bergehend blockiert bis der zugriff vom administrator gew hrt wird
1:account lock out account lock out
6:cannot open new lean tracker form received from saerpwno qsdfmakc greetings for the day please help me to open the fy add a lean event form when i tried to open it i got the following message it said me to update my infopath with newer version cid image jpg sid b dad
0:user password received from bswlorek yhdrlgbs team could you please reset password from user dw to daypay the user forgot her password
2:pasword and connection problem i don t reach pasword manager pages it says security problem for t s connection
5:qlhmawgi sgwipoxn roaghyunokepc locked qlhmawgi sgwipoxn roaghyunokepc locked
1:order products online problem from ebusiness service sent wednesday september am to jfwvuzdn xackgvmd cc nwfodmhc exurcwkm subject radgt ka order products online problem the issue is that your userid is locked in erp sid and in erp sid you need to go to the password management tool password manager and first select the option unlock accounts after that select the option change password once that is pleted successfully you should logon to distributor tool with that new password mit freundlichem gru kind
4:distributor tool account identification problem received from pgeknaxy usokqprd team as you can see at the below sreenshot my distributor tool account did not identified for sales organisation so i can not do anyt ng at the distributor tool could you please help me for t s issue
3:leantracker anmeldung funktioniert nicht lean tracker ffnet nicht fehlermeldung erscheint
4:request to reset microsoft online services password for xgrhplvk coejktzn from microsoft on behalf of pany inc mailto msonlineservicesteam microsoftonline sent wednesday september am to nwfodmhc exurcwkm cc tiyhum kuyiomar subject request to reset microsoft online services password for xgrhplvk coejktzn importance gh request to reset user s password the following user in your organization has requested a password reset be performed for their account xgrhplvk coejktzn first name babhjbu last name gdgy consider contacting t s user to validate t s request is authentic before continuing if you have determined that t s is a valid request use your service s admin portal office windows intune windows azure etc to reset the password for t s user want to let you users reset their own passwords check out how you can enable password reset for users in your organization with just a few clicks sincerely pany inc t s message was sent from an unmonitored email address please do not reply to t s message
3:not able to access inq industrial inq industrial pany received from muqdlobv qflsdahg team i am not able access to inq industrial inq industrial pany mailto inq industrial pany for w ch we receive enquiries about special products from past one week above mentioned shared email box is not functioning for me whereas other members are able to access the same so i kindly request you to take it upon gh priority and confirm back
5:vpn will not allow access to erp name pfzxecbo ptygkvzl language browser microsoft internet explorer email pfzxecbo ptygkvzl customer number telephone summary vpn will not allow access to erp t s is the rd occurrence of the same issue
4:sid access beathe received from uisewznr ewtmkphs team i am having issues logging into sid i have reset my password in password manager but still cannot access it can you please assist
1:a dell search icon is running all the time slowing the laptop down name danyhuie deyhtwet language browser microsoft internet explorer email rozsyfai zncajubh customer number telephone summary new laptop a dell search icon is running all the time slowing the laptop down
0:unable to log in to erp unable to log in to erp
0:user jeshyensky can t log into accounts received from gkzedilm tkpfumeb user gkzedilm tkpfumeb jesjnlyenm can t log into s aplications engineering tool and netweaver netweaver reports too many incorrect logins and engineering engineering tools unable to contact server i suspect the user is blocked from these accounts due to too many incorrect logins the user did not recently changed password
2:password reset for mii password reset for mii
5:my phone erp name or password is incorrect repeat logon cannot log into erp systems i have access to a few systems on erp but i am not able to log into the system i have entered wynhtydf as my username and for the password i enter the same password that successfully logs me into password management tool password manager i have unlocked the systems w ch i have access to in password management tool password manager and still cannot log in please see screenshot erp error screenshot for the error message and password management tool password unlock for list of erp systems i cannot access
4:sfb personal certificate error sfb personal certificate error
5:my password is locked when i am trying to go into the erp newweaver portal name nmpworvu upgtrvnj language browser microsoft internet explorer email nmpworvu upgtrvnj customer number telephone summary my password is locked when i am trying to go into the erp newweaver portal
0:unable to log in to mii unable to log in to mii
1:i cannot access the discount tool when trying to enter a discount i get the following message error occured contact pricing i have a new laptop i don t t nk it has been configured yet
1:erp sid login issue terhyury portelance name chhyene dolhyt language browser microsoft internet explorer email ianqdhmu camoysfq customer number telephone summary i am currently on the phone with our salesman terhyury portelance and he needs s password reset in erp can you help s user id is porteta
1:outlook addin crm not showing up outlook addin crm not showing up
3:need acces to erp received from umdyvbxo qwzstijr erp user id having issue rudras erp system sid sid sid sid sid portal sid error screenshot i am unable to open few transaction codes and few codes will not allow me to change anyt ng in the material cid image png sid dfea su screenshot cid image png sid c business justification i am working for usa and will do the same work as schtrtgoyht schhdgtmips reference mirror user id with same job title having access to it schhdgtmips
0:unable to print expense report unable to print expense report
2:password reset from microsoft on behalf of pany inc mailto msonlineservicesteam microsoftonline sent tuesday september pm to nwfodmhc exurcwkm cc tiyhum kuyiomar subject amar request to reset microsoft online services password for goyvcped sxbgiajh importance gh request to reset user s password the following user in your organization has requested a password reset be performed for their account goyvcped sxbgiajh first name michbhuael last name laugdghjhlin consider contacting t s user to validate t s request is authentic before continuing if you have determined that t s is a valid request use your service s admin portal office windows intune windows azure etc to reset the password for t s user want to let you users reset their own passwords check out how you can enable password reset for users in your organization with just a few clicks sincerely pany inc t s message was sent from an unmonitored email address please do not reply to t s message
5:vip erp sid account unlock for user vvshyuwb vip erp sid account unlock for user vvshyuwb from stefyty parkeyhrt sent tuesday september pm to nwfodmhc exurcwkm subject amar fw need unlock my userid vvshyuwb importance gh please assist user aerp he is a consultant on a project
5:vip unable to access collaboration platform name brandhyht s muthdyrta language browser microsoft internet explorer email zanivrec capbfhur customer number telephone summary collaboration platform problem when i try to access error the server is busy now try again later correlation id edad a ef date and time am
5:vip unable to access collaboration platform vip unable to access collaboration platform
0:unable to click on claims page of insurance website unable to click on claims page of insurance website
2:password reset erp from sanmhty mahatndhyua sent tuesday september pm to nwfodmhc exurcwkm nwfodmhc exurcwkm subject sonia fw reminder for approval of requisition please reset erp password as i do not use regularly and have to clear below mentioned pr urgently
4:discount form received from sqlcuhep railgnfb i am not able to use the discount request form following window opens once i click new request please help cid image jpg sid cb best
4:require new driver for local printer require new driver for local printer
1:erp sid password reset name mfeyouli ndobtzpw language browser microsoft internet explorer email mfeyouli ndobtzpw customer number telephone summary please reset sid erp account for haunm
1:outlook does not open outlook does not open
5:vip collaboration platform access problem received from kzbu xt zjdmoahr i m not able to log into collaboration platform or collaboration platform i have restarted my pc multiple times and tried to log in but cannot do so please advise see screen shots below cid image png sid f beff cid image png sid f beff sethdyr hdtyr assistant general counsel pliance and real estate kzbu xt zjdmoahr mailto kzbu xt zjdmoahr
1:i can not access the pany collaboration platform server in usa i get an error message indicating the server is busy right now try again later please see the attachment to review the message if you need additional information i can be reached at
5:vip the hub collaboration platform is down received from lpoebzsc grknswyo i am unable to access the hub collaboration platform and collaboration platform i receive the below error cid image png sid e b best lpoebzsc grknswyo executive assistant tofinance vip vice president and c ef financial officer lpoebzsc grknswyo mailto lpoebzsc grknswyo
6:cursors moving in the opposite direction cursors moving in the opposite direction
1:erp sid account locked erp sid account locked
1:erp password reset for user lombab vrcqhnty ajomhkfv summary operator does not know their mii erp username or password
1:inc ticket update inc ticket update
4:server is busy on collaboration platform server is busy on collaboration platform
5:vip printer drivers not installing unsuccessful installing drivers for network printers tc tc attempts result in error processing request
5:vip unable to sign in to one note as password is not sync ng vip unable to sign in to one note as password is not sync ng
1:arc ve emails old e mails they have been arc ved somewhere i need to access how do i get there
4:rickjdt has confirmed that the password is working after reset rickjdt has confirmed that the password is working after reset
1:erp net weaver funktioniert nicht pc empw erp net weaver funktioniert nicht pc empw
1:erp sid access w le starting erp sid i get an error logon balancing error see attachment t s is for user vadnhyt and stegyhui and manjhyt
4:request received from yxliakph soucfnqe sir the salary slip user id is locked for our apprentice jahtyuj with id no pl help to retrieve the same best
1:i can t reiceve e mail form my mobile phone could you reset my pany mobile phone details are below cihaz modeli iphonec cihaz t r iphone cihaz kimli i hnorauaperabdlbtc cihaz i letim sistemi ios sartlgeo lhqksbdxa cihaz kullan c arac s apple iphonec cihaz imei exchange activesync s r m cihaz eri im durumu quarantined cihaz eri im durumu nedeni global
1:add printer ag received from sbgvrncj idfhtoqv i am trying to add t s printer but i receive the following message please enable it so that i can connect to t s printer w ch is in the erp room here in germany where i am attending a workshop for weeks until october cid image png sid d aeb many
3:telephony software description telephony software department description for the germany users the description of the department was updated to ifbg as we would have expected cfc customer fulfillment center instead please let me know what it stands for and for what reason it has been changed
1:erp ticket erp ticket
2:wireless access panyguest request received from sbgvrncj idfhtoqv please usa kahrthyeuiuiw koithc from hr tool wireless access for germany germany from september and confirm when done kathatryuna koithc hr tool mailto kathatryuna koithc hr tool sctqwgmj yambwtfk many
5:vsbhyrt is unable to open eng engineering tool nor able to log in to password management tool to reset passwords vsbhyrt is unable to open eng engineering tool nor able to log in to password management tool to reset passwords pls help
4:reset password for erp sid production user id laijuttr received from wyxqkzmf urigtqnp help desk kindly help to reset my password for sid production as i am not able to login after changed password t s morning
4:re ticket no ments added received from peuckbvr tjihmgsv bohyub pradtheyp yesterday jaya conveyed all that we discussed about changes required in grap cs portal all requirements are fulfilled you please go ahead and change
6:beim benutzer klarp am pc evhw funktioniert das erp nicht richtig er hat sich bereits am pc evhw geuacyltoe hxgayczeet und da funktioniert es einwandfrei
0:unable to login to erp sid account unable to login to erp sid account
5:vpn not working vpn pany link is giving error vpn not working vpn pany link is giving error
2:problems with ap vpn received from elixsfvu pxwbjofl i have problems using ap vpn from home cid image png sid abff best
0:user unable tologin to vpn connected to the user system using teamviewer help the user login to the pany vpn using the vpn pany vpn link issue resolved
1:i am not able to log into my vpn when i am trying to open a new session it is going to the your session is finished p name mehrugshy language browser microsoft internet explorer email dcvphjru ybomrjst customer number telephone summary i am not able to log into my vpn when i am trying to open a new session it is going to the your session is finished page
5:vpn connectivity received from gmrxwqlf vzacdmbj i can t reconnect to the vpn i t click here and screen does not change i tried closing and relaunc ng and have some result i tried restarting my puter and have same result cid image png sid bb best
0:unable to access na vpn when i click on click here to enter a new session the screen just repeats itself instead of prompting for user id and password as it usually does i am able to use euro vpn through a link provided to me by email
5:vpn received from oetlgbfw bsctrnwp are we having vpn issues i can t get logged in to vpn dthyan matheywtyuews sales manager gl oetlgbfw bsctrnwp mailto oetlgbfw bsctrnwp
5:vpn not working vpn not working
5:vpn login issue vpn login issue user unable tologin to vpn connected to the user system using teamviewer help the user login to the pany vpn using the vpn pany vpn link issue resolved
0:user unable tologin to vpn name lizhwdoe mjudivse language browser microsoft internet explorer email lizhwdoe mjudivse customer number telephone summary can t login in to vpn
3:name wvqgbdhm fwchqjor language browser microsoft internet explorer email wvqgbdhm fwchqjor customer number telephone not available summary can t get into vpn need to be on at est and it will not happen please help aerp
5:my distributor tool account is not working my dashbankrd is gone i cannot select sales org cannot select customers my distributor tool account is not working my dashbankrd is gone i cannot select sales org cannot select customers
1:access to tjlizqgc ngvwoukp calendars name xmeytziq dcgwuvfk language browser microsoft internet explorer email xmeytziq dcgwuvfk customer number telephone summary i need to get access to tjlizqgc ngvwoukp calendar i have taken over the ehs duties here in usa as well as usa indiana
0:unable to see name in engineering tool unable to see name in engineering tool
3:ticket update on inplant ticket update on inplant
5:mii password reset name itclukpe aimcfeko language browser microsoft internet explorer email itclukpe aimcfeko customer number telephone summary need user name and password reset for mii for wpcatozg roceshun em s current id and password will let m log in the system but not in mii
6:crm add in for outlook received from pnhlrfao ivjxlyfz global it team i do not currently have connectivity between crm and microsoft outlook on my pany puter we are now required to begin to link emails and contact information between outlook and crm and without the crm add in working on my device i am currently unable to do t s please open a ticket to get t s pleted
2:password reset for zqbgmfle wrkmieao password reset for zqbgmfle wrkmieao
3:ticket update on inplant ticket update on inplant
0:unable to connect to ca printer unable to connect to ca printer
6:cannot print anymore on tc printer is asking for trusted source and driver install but does still not work after update
3:locked out on the crm account locked out on the crm account
1:access to drawings in net weaver name jashyht mkuhtyhui language browser microsoft internet explorer email jhxwiply midhcnze customer number telephone summary i have erp netweaver business client but i am unable to pull up drawings i have seen coworker screens and they look similar but the drawing tab is missing on mine
6:crm outlook received from uvorgwts mlqzaicb i t team i need to get my outlook and crm remfg toolted please reach out to me as soon as possible best
6:crm outlook received from zolnubvq ehrqifxp i no longer have the crm portion or add on in my outlook i need to have t s installed login webdhyt employee number best
6:crm add in outlook received from mdbegvct dbvichlg it i m not seeing the crm options in my outlook please let me know how i can get that working as i have to be in dallas next monday for training
6:crm addin in outook i need to have crm addin in outlook to perform my daily job functions moving forward
3:ticket update on inplant ticket update on inplant
4:sent items folder not showing up in outlook sent items folder not showing up in outlook
3:ticket no ticket update ticket no ticket update
4:sfb issue summary unable to log into skype calls
3:ticket no ticket update ticket no ticket update
0:update on ticket no update on ticket no
3:terhyury jerhtyua employee of usa is locked out of mii please unlock and verify if employee has more than sid access terhyury jerhtyua employee of usa is locked out of mii please unlock and verify if employee has more than sid access employee is unable to report production and capture value add data on mii
4:sfb issue can t access skype for business es up with message c programdnty files microsoft office root office lync exe
0:user switzerlandim blocked in netweaver received from vogtfyne isugmpcn please unlock netweaver access for user switzerlandim marftgytin switzerlandik i reinstalled the application now it reports too many failed logins best
0:unable to connect to skype unable to connect to skype
1:outlook does not start outlook does not start
3:trying to get the status of ticket number ticket no name erirtc language browser microsoft internet explorer email ntsowaem jfgslyde customer number telephone summary trying to get the status of ticket number ticket no
0:unable to connect to mobile broadband unable to connect to mobile broadband
0:unable to load outlook due to crm unable to load outlook due to crm
4:smart phone issue my iphone now has a reduced ear speaker when speaking to an individual i can not hear them with any volume very faint i must use the speaker phone w ch makes the call non secure can the phone be repaired or can i replace it
1:employee owned mobility agreement received from clzwduvj keflinbj it support team please release the device as per attached form as an employee owned mobile device the corresponding form is attached for the moment i am using the outlook app joftgost please approve the form in return by mail
3:no response from caller no response from caller
1:account locked out on bex account locked out on bex
1:outlook is not working i ve updated the sp but not ng outlook is not working i ve updated the sp but not ng
2:printer s won t update their driver i cannot print at all the status of the printers i have mapped to are all need driver update however when i try to update the driver it will not update it but quits half way through the installation
6:bitte guest wifi fuer gastronomie fuer eine jahr einrichten bitte guest wifi fuer gastronomie fuer eine jahr einrichten
3:ticket update inplant ticket update inplant
2:password management tool account unlock password management tool account unlock
0:unable to received in ing email it team kindly please assist user kassiaryu unable to received in ing email pc name aswl hydstheud mddwwyleh operation supervisor pany distribution services of asia pte ltd email rxoynvgi ntgdsehl
0:unable to loginto skype unable to loginto skype
1:add user maghtyion cnjkeko cekomthyr to active directory group eagcutview add user maghtyion cnjkeko cekomthyr to active directory group eagcutview
3:network problems multiple applications are running slow manjgtiry
1:erp systems are slow in plant erp systems are slow in plant all erp users in plant
5:vip access to pany guest from september to october received from sbgvrncj idfhtoqv please usa the following consultants from attendance tool access to pany guest for weeks from september to october roshyario mcfaullfhry attendance tool mailto roshyario mcfaullfhry attendance tool roshyario mcfaullfhry ssofgrtymerset attendance tool mailto ssofgrtymerset attendance tool sarhfa ssofgrtymerset josefghph hughdthes attendance tool mailto josefghph hughdthes attendance tool josefghph hughdthes jofgyst langytge attendance tool mailto jofgyst langytge attendance tool jofgyst langytge please confirm when done many
3:laptop speakers not working mic not working during skype concall head set input jack no longer ask questions during plug in
3:network problems multiple applications are running slow how did you determine there are network problems is only erp slow please use the quick ticket wit n the erp folder if only erp is running slow are more than one transactions impacted what erp server are you on server name is located in the status bar at the bottom right of your screen do other co workers also notice slow response times in erp what other applications are running slow can you access your data files on the server any other ments or issues with other systems
1:accout locked accout locked
1:outlook is prompting for password again and again outlook is prompting for password again and again
1:erp sid and sid not working erp sid and sid not working
0:unable to create stock recall form received from rjanhbde owfkyjcp cid image jpg sid a warm
2:how to change password in outllok name srinfhyath language browser microsoft internet explorer email kflqpite gbeoqsnc customer number telephone summary how to change password in outllok
5:vvdgtyachac received from aksthyuhath shettythruy pany below mentioned apprentice is unable to login s desktop please reset the password emp no name useid cheghthan achghar vvdgtyachac with
4:reset password received from rxoynvgi ntgdsehl it team kindly please assist to reset sid password for user kassia hydstheud mddwwyleh operation supervisor pany distribution services of asia pte ltd email rxoynvgi ntgdsehl mailto rxoynvgi ntgdsehl
2:how to connect to mobile hotspot how to connect to mobile hotspot
0:unable to login to microsoft account and need password unable to login to microsoft account and need password
1:inquiry on erp availability inquiry on erp availability
1:erp password block received from rhwvpmlq zuwhpqrc dear sir my erp password is blocked request you to kindly re set the password employee code login id achghyardr
4:skype personal certificate issue skype personal certificate issue
2:why we can t use the outlook groups received from bmudkpie qolrvbip best
1:ooo until engineering tool received from wsczgfal hjfklsdg witam zg aszam k opoty z engineering tool em cid image png sid c cd nie mo na zrobi synchronizacji brak raport w itp pozdrawiam best
1:erp sid account locked out and password reset erp sid account locked out and password reset
4:skype login issue personal certificate issue summary my skype business cannot login error message is there was a problem acquiring personal certificate required to sign in please help to solve t s
1:erp logon received from rujpckto lhutkpxm help team today is c nese working day can you open erp system aerp rujpckto lhutkpxm materials manager pany apac co ltd
4:received call from music was playing but no one was awswering received call music was playing but no one was answering interaction id
2:password reset password management tool passwordmanager password reset password management tool passwordmanager
1:account of thomafghk is disabled account of thomafghk is disabled
5:mobile device activation pany provided mobile device activation pany provided
5:fwd die synchronisierung mit exchange activesync ist auf ihrem ger t vor bergehend blockiert bis der zugriff vom admin received from nsoikcyf jhybqael bitte um die freischaltung des neuen handy mit freundlichen gr en best
6:cannot submit engineering tool to system when trying submit engineering tool to system have problem the message error is not connected with pany network i t nk i m already connect with vpn pany but if try to submit still get failed please advise
3:not able to submit reports in engineering tool not able to submit reports in engineering tool contact
6:kein internetsignal from itjzudor ybtmorxp sent saturday september am to ecwtrjnq jpecxuty cc nwfodmhc exurcwkm subject sehr wichtig kein internetsignal importance gh hallo hartghymutg meine internetleitung geht mal wieder nicht anschluss kein signal eingang kein w lan wo kann ich anrufen bzw wer unterst tzt mich danke f r deine info mit freundlichen gr en best
4:skype not working name ganedsght language browser microsoft internet explorer email plznsryi ikugwqec customer number telephone summary skype not working
0:unable to login to engineering tool unable to login to engineering tool
3:ticket update on inplant ticket update on inplant
2:password reset on hr tool and mii password reset on hr tool and mii
0:unable to get the crm add in on excel unable to get the crm add in on excel
2:password reset to login to collaboration platform and check paystub password reset to login to collaboration platform and check paystub
0:user wants to download software shared with m from collaboration platform user wants to download software shared with m from collaboration platform connected to the user system using teamviewer help the user download the software on the local system issue resolved
1:erp log in received from idkfgcnq vjwhmzor can you please unlock my erp my password was not working after i changed it vyjmlain hvjbmdgi senior technical service rep inside sales pany mailto inside sales pany
0:unable to log in to erp unable to log in to erp
4:slight change to desktop received from crkdjbot qiztrxne is there a way to remove t s information from my desktop screen
2:printer not printing name ljztkmds ltjkirwy language browser microsoft internet explorer email ljztkmds ltjkirwy customer number telephone summary cannot access printers in the usa plant acts like i need to install driver but then does not give me access to hostname never had issues in the past not sure if permissions changed when changes positions
0:unable to get audio on skype meeting unable to get audio on skype meeting
1:entering power save mode external monitor entering power save mode external monitor
0:urgent request to plete your requirement fy q et cs module working together promoting mutual respect please advise undeliverable e mail is t s person still with pany
3:not able to lopgin to collaboration platform using email address not able to login to collaboration platform using email address changes settings in extension attribute editor and asked user to login after some time
1:analysis for office hana access user out of without access to hana received from uzpycdho hdswinlo wit n the european pricing team we are experiencing for some users troubles in getting the right connection to business explorer hana you will receive a couple of tickets in showing what the error behavior is and hope for you a quick resolution from you user uylvgtfi eovkxgpn germany location attachment set of instruction we are using error log and screenshot below setup of the mac ne has been pleted through local it best
2:wireless is not working wireless is not working
1:erp sid account locked erp sid account locked
5:virus issue google maps issue virus issue google maps issue
5:johghajknn needed information about passwords johghajknn needed information about passwords
0:unable to launch engineering tool name stefyty pghkinjyt language browser microsoft internet explorer email zikuvsat spxycizr customer number telephone summary engineering tool has failed to load error log available but too large to paste here
1:explanation about password manager is required explanation about password manager is required
0:unable to connect to wireless unable to connect to wireless
2:password change no outlook received from xkegcqov drctxjqi changed my password t s morning now i cannot open outlook t s happened last time also it was a crm issue that happens when password is changed gh importance xkegcqov drctxjqi application engineer cmp industrial segment xkegcqov drctxjqi m t
1:installl bex analysis add in installl bex analysis add in
1:inc ticket update inc ticket update
6:call to check if hybegvwo dbgrtqhs account is disabled call to check if hybegvwo dbgrtqhs account is disabled
2:wunderlist add in received from bmudkpie qolrvbip i use a microsoft mobile phone and in the outlook for the mobile are no tasks available can we use wunderlist add in there is an app for it and an outlook add in but it s not starting best
1:application response time other network resources work normally our colleagues have opened a ticket about the same issue that spain sales org and portugal sales org have ticket inc best
1:erp zload releasing orders in vsid take much too long please check the erp response time especially out of zload takes much too long anfghyudrejy
1:erp performance received from ctvaejbo mjcerqwo we re noticing very slow performance with erp at the uk facility pollaurid d phlpiops manager engineering technology
3:laptop not use audio received from yjwivxsh fcetobrj dear it team my laptop can t use audio file and not sound best
1:erp is slow for few users at poland office erp is slow for few users at poland office not all users impacted
6:cannot syncronize outlook appointments to crm received from lzycofut mzbovhpd dear it help team i cannot synchronize appointments nor press anyt ng from outlook crm tag like attached picture below please help me out cid image jpg sid ff
5:vpn access issue team yvhlenaz ptuqhrwk on cc cannot connect to vpn he can access to but once he tries to connect vpn small window below pictures shows up shortly and disconnected second picture says discconect i checked device manager but i could not find other devices in s pc other network adapters have lauacyltoe hxgaycze drivers please give us your advice xmgptwho fmcxikqz k k takheghs afefsano
2:password blocked received from wrelsfqa qfwosjkh good morning please can you unblock user nieghjyukea we tried using password management tool id password manager but it does not want to work she cannot get into the system at all kind
3:telephony software break down when shutdown the puter yesterday the windows update wasload i could not stop the update so telephony software must be fixed see these informations all we have been identifying the update w ch is causing the issue when updating your puter disable kb from the lists with updates in case it happened anyway have it to remove it urvitans laqdwvgo cec analyst operational excellence emea
3:gtehdnyushot kennconnect problem received from dxnskvbm xbaswghy i changed my password yesterday i can open kennconnect log in but t ngs have changed my favorites dierppeared it asks to input customer but customer s search does not work opening favorites it says to call helpdesk please call aerp so i am able to work today gtehdnyushot capture best
0:unable to connect vpn at home received from qmkpsbgl zfovlrah pany help could you please check my laptop settings because i am getting inconsistent pany vpn connection at home
1:erp locked received from xosycftu olhpmsdw my erp is locked please unlock i used password management tool password manager to unlock my account i can use vpn but can not log in erp
3:not able to connect to the erp not able to connect to the erp
1:outlook has stopped working received from gzqijaoc rfywvloa i need your help aerp outlook has stopped working in pc
6:cannot open photos from iphone received from eylqgodm ybqkwiam cid image png sid e best
4:dell skype audio not working dell skype audio not working connected to the user system using teamviewer updated the bios on the user system restarted the system skype audio is now working uacyltoe hxgaycze call with user will call the user back tomorrow and check on the issue
3:login issue login issue verified user details employee manager name checked the user name in ad and unlocked the account advised the user to login and check caller confirmed that she was able to login issue resolved
0:user unable to login to the pc user unable to login to the pc checked ad and infotrmed user account is not locked advised the user to login and check caller confirmed that she was able to login issue resolved
4:distributor tool login issue distributor tool login issue
2:what is the collaboration platform link name grtaoivq dwjvfkqe language browser microsoft internet explorer email grtaoivq dwjvfkqe customer number telephone summary what is the collaboration platform link
5:jvshydix rzpmnylt general query jvshydix rzpmnylt general query
0:user wanted to speak to some one in usa and asked for jashyht contact user wanted to speak to some one in usa and asked for jashyht contact
0:unable to log in to skype unable to log in to skype
3:ticket update on inplant ticket update on inplant
6:cannot connect to erp vpn issue cannot connect to erp vpn issue
1:erp log in issue erp log in issue
0:usa plant power outage saturday am pm received from ekjobdiz ktelzwvg everyone the power will be off to the whole usa manufacturing plant on saturday from am until pm the generator should keep the puter room running switches located in remote network closets will drop and turn back on when the power resumes
6:called to unlock ad account for user qcxivzag vyucbagx called to unlock ad account for user qcxivzag vyucbagx
4:dell system very slow mscrm slow dell system very slow connected to the user system using teamviewer cleared the cache cookies temp files updated the symantec on the user updated the system bios restarted the pc advised the user to try again and check user launched mscrm and its was working fine issue resolved c
0:unable to submit expense report unable to submit expense report
2:printer driver update printer driver update
1:outlook not getting connected outlook not getting connected
1:audio not working driver issue audio not working driver issue
2:windows accout lockout windows accout lockout
4:reisekosten error reisekosten error
3:not able to apply job in pany portal in external user not able to apply job in pany portal in external user
2:working from home connection to vpn gets disconnected i continue to get disconnected from vpn and have to reconnect multiple times a day
4:reset password user zigioachstyac sid reset password user zigioachstyac sid
2:how to add members to distribution groups how to add members to distribution groups
4:skype issues received from wauhocsk vxuikqaf hallo my friends i have changed password today there was no problem message ing out after the password change everyt ng was gtehdnyu and saying ok password successfully changed now from some reasons i am not able to log in to skype for business it is showing me following please let me know what should i do
3:ticket update on ticket no spam mails ing in to the inbox
1:outlook not updating received from ivdntecr cdasfpjb please see below error my outlook is not updating and it is saying my password is wrong or won t connect to server when i open the outlook programdnty i am asked to enter my credentials but after doing so the server will not connect i am currently using the web based version of outlook on internet explorer cid abbc efe aeea aa
4:rrc email boxes received from iauqlrjk nijdaukz good morning i need to be added to a couple email boxes so i have access can you please assist estfhycoastrrc pany mailto estfhycoastrrc pany estfhycoastrrc pany mailto estfhycoastrrc pany also muywpnof prtikusy is requesting to be the owner of these email addresses so he can add people to them when needed is t s possible
0:unable to log in to windows unable to log in to windows
1:account locked out account locked out
4:reset the password for tfsehruw dzrgpkyn on erp produktion erp reset the password for tfsehruw dzrgpkyn on erp produktion erp
6:cannot connect to outlook or connect to exchange for skype also have issue with add in for excel repeat of same issue that i have had in the past not able to connect to outlook also add in is not staying available on excel file i have to reselect it each time i open the file
6:can t log onto skype changed password yesterday won t recognize today can t log onto skype changed password yesterday won t recognize today
2:pany iphone device activation pany iphone device activation
5:vip unable to get on the network vip unable to get on the network
0:unable to logon to erp unable to logon to erp
4:reset password user zigioachstyac sid sid reset password user zigioachstyac sid sid
3:not able to access email not able to access email itclukpe aimcfeko is s manager
4:request for mobile email access received from luxdnsvk qmnyzcfs dear sir attached is the filled wireless mobility policy sheet with my manager approval kindly enable email access to my mobile kindly contact me for any information required in t s regard with best
4:received from eqmuniov ehxkcbgj good morning when trying to log on to erp i get t s error below please help urgently as i can not process customer order cid image png dfe db
3:login failure erp user nieghjyukea received from bwvrncih ibuyfrcq good morning team i have a problem login into erp please can you assist kind
1:erp engineering tool received from bqapjkcl ljeakcqf please reset my password in erp engineering tool dipl ing ba bqapjkcl ljeakcqf bqapjkcl ljeakcqf mailto bqapjkcl ljeakcqf pany shared services gmbh managing directors gesch ftsf hrer phvkowml azbtkqwx naruedlk mpvhakdq
3:logon balancing error received from wrelsfqa qfwosjkh good morning please help a few of us the south africa office in south africa cannot log into erp we are all getting log on balancing error it looks like the diginet line is down it is not effecting everyone kind
0:username mabelteghj erp logon received from gkerqucv bqumyrea good morning i am not able to log in erp kindly assist kind
1:erp system received from iksqbuxf muzxgwvk morning please help syghmesa i can not lock in to erp i did do a shutdown on my puter still not please please help us at pany south africa
1:erp received from vtzhelgs ivewqogm good morning can you please assist as i cannot log into erp i receive the following error cid image png df d
4:re erp received from btyvqhjw xbyolhsw good day trust you are well please can you help cannot lock in to erp give me the code
0:unable to load engineering tool on my new says that it cannot connect to internet see above cell
5:vpn and vpn will not allow access to erp received from pfzxecbo ptygkvzl t s is the second time t s week i have had an issue with vpn vpn was my workaround monday but it is not working for me either t s evening pfzxecbo ptygkvzl sr analyst na indirect industrial sales pfzxecbo ptygkvzl mailto pfzxecbo ptygkvzl
4:since last security update i have been unable to print anyt ng on the network printers error message asks me if i trust the printer then tells me i need to download a driver for it phone number
1:outlook crm error received from qjiutmel fgvtxeoy neither crm or outlook will load i have restarted the pc times locked up several times w le synchronizing with crm login wghjkftewj image jpg image jpg
4:remove received from kaguhxwo uoyipxqg it please help remove rujpckto lhutkpxm on themfg grp group
3:need to change password and get it synced on system need to change password and get it synced on system
1:outlook not allowing to open emails in the inbox outlook not allowing to open emails in the inbox connected to the user system using teamviewer sent a uacyltoe hxgaycze mail to the user from the user mailbox user confirmed he is able to open it advised the user to close and reopen the outllok and check caller confirmed that he is now able to see the emails on outlook issue resolved
1:external monitors not detecting with dell in tablet external monitors not detecting with dell in tablet
1:erp sid password reset erp sid password reset
2:printer driver error received from sdbcpvtx hzpctsla good afternoon i know it isn t only happening to me but i get t s error when i try to print on my normal default printer it says it needs a driver installed then i get t s box when i try to get a screenshot the now printing box pops up if i close snipping tool it goes away but pops back up every time i try to use the snipping tool to show you the error monday bzxljkoy rvoiqthl was getting the same error cid image png de fe
4:spam email from vmqcyzda kgvrfwcj sent wednesday september pm to ron port nwfodmhc exurcwkm cc tjlizqgc ngvwoukp ytqhfmwi itnakpmc billghj dhjuyick lipfnxsy rvjlnpef subject amar fw summit meeting importance gh help desk t s email is not legit and it looks like it s for the up ing business practice summit best
1:i am locked out of skype
0:unable to host a skype meeting from a conference room unable to host a skype meeting from a conference room
5:vip printer driver update vip printer driver update
1:erp user blocked please unlock immediately extend the account if necessary tomorrow is our py run received from lixwgnto krutnylz please unlock user ghjvreicj immediately in erp and extend the account to dec it is immediately needed tomorrow is our py run von tszvorba wtldpncx mailto jreichard ppstrixner de gesendet mittwoch september an nkjtoxwv wqtlzvxu cc lixwgnto krutnylz betreff in erp gesperrt bitte dringend wieder frei schalten wichtigkeit hoch hallo herr hohgajnn ich wollte mich eben ein weiteres mal anmelden und habe auch sicher die korrekten anmeldedaten eingegeben leider bin ich nun gesperrt in anbetracht der bevorstehenden abrechnung ben tige ich dringend eine freischaltung in erp vielen dank im voraus und viele gr e tszvorba wtldpncx teamleitung logo neu final klein personal partner strixner gmbh cid image jpg dea cac diese mitteilung ist einzig und allein f r die nutzung durch den adressaten bestimmt und kann informationen enthalten die schutzw rdig vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind die verbreitung verteilung oder vervielf ltigung dieser mitteilung durch personen bei denen es sich nicht um die beabsichtigten empf nger handelt ist streng verboten wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist dann benachrichtigen sie bitte den absender und l schen sie diese mitteilung pany posts select the following link to view the disclaimer in an alternate language
2:problem with printing received from iqcylpok ascpqvni i am unable to print to the network printers in my area i get pop ups to install the drivers but then there is an error please help
1:account locked in ad name afplnyxb eiomnuba language browser microsoft internet explorer email afplnyxb eiomnuba customer number telephone summary the password for my vpn is blokker again can you please reset teh password username is vanghtydec do i have to change the password after you have unlocked it
0:unable to log on to outlook t s morning unable to log on to outlook t s morning microsoft crm add in was corrupted
0:unable to get skype calls name bixsapwu lcamiopz language browser microsoft internet explorer email bixsapwu lcamiopz customer number telephone summary is there a reason that skype will not call me at a conference room in the usa campus
4:sid user locked out sid user locked out
5:mii update mii update
0:unable to login to vpn unable to login to vpn as the page stopped at checking antivirus client
1:error failed to reset cached password locked and unlocked the pc with the new password updated password for email access and panysecure on cell phone
1:outlook not responding after crm sync outlook not responding after crm sync
4:reset prtgghjk password please reset my prtgghjk password
6:can not print to tc or tc on hostname since the mandatory it reboot on monday trkwehzg pqjrhsul and i have been unable to print to tc i tried tc t s morning and was also unsuccessful when attempting to print a dialogue box pops up and copies some dll files to the c drive then an error message pops up saying there was an error when printing started check printer setup in windows control panel i tried to update the driver from the control panel and the same dll files are downloaded as when i attempt to print i ve tried printing from several applications outlook excel adobe reader with no success other users are still able to print to the printer it just spit out an erp order from one of the engineers
1:outlook password prompt microsoft connectivity analyzer software confirms that the software is too old to support downloading and installing the service pack fails no supported software found repaired ms office installation cleared credentials manager deleted profile and contents of app data local ms outlook restarted pc microsoft office version
6:can t open attached inwarehouse tools with opentext at erp see attachment can t open attached inwarehouse tools with opentext at erp see attachment
3:transfer tool trial reports from old laptop to new laptop received from jkpwisnf lgpdyncm could you please help me in subjected case
5:mii not working mii is taking more than min to load when it does load everyone is getting a br error attached
6:bnsh account unlock in erp sid bnsh account unlock in erp sid
6:business client not responding received from rjanhbde owfkyjcp refer the below screen shot cid image jpg dea c warm
2:printer problem issue information i am trying to print to tc on hqntn drivers need updated please plete all required questions below if not it will be returned back to the gsc requester to provide required information gsc to review ticket if not able to resolve then please assign to appropriate group per your printer problem assignment flowchart printer name make model ex hq wy hp tc on hqntn detailed description of the problem drivers need updated but will not load type of documents not printing email excel word etc all inwarehouse tool delivery note production order etc what system or application being used at time of the problem ex windows erp kls windows if not printing at all does it respond to a ping mand on the network and has a power cycle of the printer been pleted no if erp system w ch system ex sid sid hrp plm if it s an erp printer problem can the erp output be rerouted to another erp printer temporarily what printer can it be rerouted too if document is not printing correctly please scan copy of the document and attach to the ticketing tool ticket
5:vpn issue received from cobsfvjz apkqmrdu dear sir madam i am not able to connect to vpn please address also install the new apvpn as well
3:ng ff account unlock in erp sid ng ff account unlock in erp sid
0:unable to print need a driver update unable to print need a driver update
0:unable to print driver not updating unable to print driver not updating
1:install vlc received from kxmidsga zokivdfa dear sir please install vlc player in my system i am not able to play some products demonstrations in wmp
1:efdl outlook issue received from wcnfvajb kxylsamv good morning after password change my outlook is not opening any more can you please help me mit freundlichen gr en kind
2:please reset my sid erp password received from ipqgrnxk acxedqjm please reset my sid erp password
1:erpp locked received from zuxcfonv nyhpkrbe gso please unlock the erp sid account for id tjtigtyps soon don t reset password
1:erp logon password received from ryculmsd wofgvkrb please send me a new password for my erp lost mine sorry janhytrn ooshstyizen sales manager construction sa ryculmsd wofgvkrb mailto ryculmsd wofgvkrb new road king bit catalog
1:enterprise scan client open text for erp needs to be installed on puter eagwt connected scanner is fujitsu fi scanner driver needs also to be installed puter and scanner is online and nobody is working on it until scan client is installed so you can take everytime controll over the puter open text viewer is already installed if you need on site support please let me know
1:i am having problems logging into the na vpn i am having problems logging into the na vpn i am receiving an error message saying that my username or password is incorrect even though i know it is correct
6:cannot log into vpn name cagrty language browser microsoft internet explorer email iehdjwvt rndtlyhv customer number telephone summary cannot log into vpn
1:erp account unlocked erp account unlocked
4:request to reset microsoft online services password for rcfwnpbi kvhedyrc kind
1:inqury does email work on phone without internet connection inqury does email work on phone without internet connection
2:wallpaper is beshryu need to change to windows theme wallpaper is beshryu need to change to windows theme
0:unable to municate to savin c printer unable to municate to savin c printer
5:ms excel right click not working ms excel right click not working connected to the user system using teamviewer repaired the ms office reopned the excel its working fine now issue resolved
0:uacyltoe hxgayczeing is available but i can t get into sid uacyltoe hxgayczeing is available but i can t get into sid
0:update on inplant update on inplant
0:unable to print from tc ps printer unable to print from tc ps printer
0:unable to connect to printer unable to connect to printer
0:unable to print keeps asking to install driver for printer unable to print keeps asking to install driver for printer
0:unable to print i am not able to print in usa
2:puter won t connect to printer keeps installing drivers it team t s afternoon my puter has stopped connecting to printer cl ps when i attempt to print a document it prompts me to install a driver for the printer i let it do that and re open the document when i try to print again it does the same t ng and then tells me it cannot print t s is the main printer that i have been using since february so i m not sure why it has suddenly stopped working if you could please assist me when you get a moment i d appreciate it i will print to another nearby printer in the meantime it is allowing me to print to t s other network printer if you need to contact me please feel free to call me at or i can be reached via skype
0:unable to open a powerpoint file name lpriokwa bgwneavl language browser microsoft internet explorer email lpriokwa bgwneavl customer number telephone summary i am having difficulty opening a power point won t open and says repair when i click it cannot open
6:cannot sync my internal collaboration platform notebook i updated my password using password management tool and now my collaboration platform is asking me to enter credentials if i enter my old password collaboration platform says it is incorrect if i enter my newly updated password the message contacting the server for information pops up dierppears then it asks me to sign in again t s collaboration platform is shared on collaboration platform between my coworkers and i i have attached a video to show what is happening
3:generirtc issue about msoffice version generirtc issue about msoffice version
1:erp password reset ic wel e our next available agent will be with you shortly interaction alerting agent website visitor has joined the conversation hakim belhadjhamida erp password locked as i have entered wrong one by the way i changed my password t s morning rakthyesh ramdntythanjesh hakityum
1:erp sid account unlock for laffekr erp sid account unlock for laffekr
3:ticket update on inplant ticket update on inplant
3:ticket update on inplant ticket update on inplant
1:i am locked out of crm and need to get in to get a s pment out today name vfjsubao yihelxgp language browser netscape email vfjsubao yihelxgp customer number telephone summary i am locked out of crm and need to get in to get a s pment out today
2:please activate my new iphone it is a pany owned device from nwfodmhc exurcwkm sent tuesday september pm to fmzdkyqv dbrslnhe subject re sab wg die synchronisierung mit exchange activesync ist auf ihrem ger t vor bergehend blockiert bis der zugriff vom administrator gew hrt wird michghytuael your device has been successfully activated
1:audio doesnt work anymore on my laptop neither my earbuds nor plantronics are working anymore
2:printer installation name fbhyeksq caexmols language browser microsoft internet explorer email fbhyeksq caexmols customer number telephone summary unable to print have updated drivers however still saying needs updated
1:outlook does not start outlook does not start
1:erp sid account locked unlocked and confirmed with user
3:locked out of password management tool received from vfjsubao yihelxgp can you please reset my password cid image png ddb cd vfjsubao yihelxgp customer service representative
0:unable to connect to tx and tx unable to connect to tx and tx
3:ticket udpate on inplant from fumkcsji sarmtlhyanardhanan sent tuesday september pm to bvwepigr ekmarvgd cc vyluaepi dtwfaejr subject inc jashyht user had called to mention that he needs to be able to get on wireless as he will be travelling
2:pdf files are not getting saved freezes from server pdf files are not getting saved freezes from server
6:call disconnected due to vpn disconnection call disconnected due to vpn disconnection
0:unable to print from cl unable to print from cl
3:german call caller disconnected german call caller disconnected
5:microsoft word stopped working unable to open files microsoft word stopped working unable to open files
0:user wanted to contact hr user wanted to contact hr
6:call got disconnected as vpn went off for a w le call got disconnected as vpn went off for a w le
0:unable to create a new expense unable to create a new expense as its showing an infotype error
1:account unlocked account unlocked
3:ticket update on inplant ticket update on inplant
6:call from private number got disconnected call from private number got disconnected
1:i am not able to connect to my regular printer or any printer ts on hostname x
1:erp probleme wenn ich am rechner evh im erp eine zeichnung ffnen will schlie t erp dann muss ich mich neu einloggen es wurden bereits zwei tickets geschrieben aber das problem wurde bisher nicht behoben
5:qlhmawgi sgwipoxn we wu unlock qlhmawgi sgwipoxn we wu unlock
5:vip outlook not working asking for password vip outlook not working asking for password no password prompt is ing up
6:can not access in sid can not access in sid
5:vpn not working from yuxloigj tzfwjxhe sent tuesday september am to nwfodmhc exurcwkm subject re action required please connect to the new vpn url before january my vpn is not working kindly help
1:is sid down i keep receiving a balancing error is sid down i keep receiving a balancing error
5:vpn received from udetjzmn ayueswcm good evening i have lost my vpn login icon can t s be reinstated
4:skype and outlook not launc ng skype and outlook not launc ng connected to the user system using teamviewer had the user connectt to the pany vpn deleted rsa files and help the user login to the skype tried to reconfigure the mscrm no go tried to repair the ms office reinstalled the ms office caller confirmed that he is now able to see the emails on outlook issue resolved puter lmsl contact
4:static on call static on call
3:not properly acess excel word skype outlook message products disabled to continue to use activate now if i try to use excel word skype outlook have a message products disabled to continue to use activate now if i tried to do using e mail account i have the message account jgnxyahz cixzwuyf is not associated with the product to active the installation please enter the account associated with the product
4:downloading arc ving tool software for erp sid from lkwspqce knxaipyj mailto lkwspqce knxaipyj sent monday september pm to nwfodmhc exurcwkm subject amar support in installing arc ving tool to allowe me view vendor inwarehouse tools can i please have support in downloading arc ving tool software for erp sid to allow me access and view vendor inwarehouse tools
2:please reset my erp pasword battel to log in username bragtydlc thanks received from gvderpbx udrzjxkm gvderpbx udrzjxkm junior application sales engineer gvderpbx udrzjxkm mailto gvderpbx udrzjxkm
4:skype sound not working skype sound not working connected to the user system using teamviewer installed the sound drivers restarted the pc gave a uacyltoe hxgaycze call user able to hear sound clearly issue resolved
3:need to configure emails on the pany iphone device need to configure emails on the pany iphone device
1:erp queries erp queries
0:unlocked erp sid unlocked erp sid
0:unable to end out an email emailed some steps awaiting uacyltoe hxgayczeing from nwfodmhc exurcwkm sent monday september pm to shhkioaprhkuoash ms peuckbvr tjihmgsv subject fw fw fw engineering drawing tool automation s v please see if removing the names from your outlook cache fixes the issue to do t s please type the name of the recipient you will find a x next to the name click on it to remove from the cache open a new email and type out the plete email address and uacyltoe hxgaycze if you are able to send the email
6:could not hear user from other side could not hear user from other side phone issue
5:mobile device activation from puxsvfwr cwkjruni sent monday september pm to nwfodmhc exurcwkm nwfodmhc exurcwkm subject sab wg die synchronisierung mit exchange activesync ist auf ihrem ger t vor bergehend blockiert bis der zugriff vom administrator gew hrt wird importance gh can you please activate my mobile devise to recieve emails on my new business iphone
0:unable to connect wireless on the laptop unable to connect wireless on the laptop
5:vpn access pc name aidl user id thhyuokhkp vpn access pc name aidl
1:out of office for at least next months need password reset for the mails out of office for at least next months need password reset for the mails
1:outlook not loading outlook not loading
3:no response from other side german call no response from other side german call
4:removing another mail box from outlook removing another mail box from outlook
3:need to contact keyhtyvin toriaytun need to contact keyhtyvin toriaytun
2:password manager error failed to log inn now i m blocked please reset my phone
3:the printout of s pament lable is not working name frafhyuo ajuyanni language browser microsoft internet explorer email dmqjhrso gzbunwie customer number telephone summary i m frafhyuo ajuyanni from pany italy when i try to create a delivery pweaver s p the printout of s pament lable is not working for the italian s pmet works for others countries is not working can you please give me support
3:no response from other side no response from other side
5:follow up call inplant follow up call inplant
4:dual monitor issue dual monitor issue
2:password management tool password manager password reset help and query password management tool password manager password reset help and query
0:unable to log in to the mii system unable to log in to the mii system user authentication failed
1:outlook issue received from iqmhjlwr jqmxaybi guys please can you help i was advised to change passwords on password management tool manager and since i have done t s i have had a delay on my e mails as per the below screenshot cid image jpg dcff dc
1:active directory locked active directory locked
5:mobile device activated mobile device activated
3:need to log into skype for business cannot access skype for business with my login credentials
2:passw rter wothyehre received from dgwrmsja jzlpwuit hallo bitte f r wothyehre die passw rter f r windows und erp freimachen danke mit freundlichen gr en best
2:hzptilsw wusdajqv log on balancing error for sid and sid hzptilsw wusdajqv log on balancing error for sid and sid
2:windows account locked good day please unlock users windows account
0:unable to turn on the puter unable to turn on the puter
1:aqzcisjy raflghneib account disabled aqzcisjy raflghneib account disabled
2:password reset collaboration platform problem received from sbgvrncj idfhtoqv i changed my passwords t s morning with password manager but i am having problems sync ng my collaboration platform on collaboration platform it keeps asking me to enter the new password again and again the rest including office on both the workstation and the mobile are working ok with the new password just collaboration platform is having a problem any suggestions cid image png dcde cce many
0:unable to take prints scan with new laptop received from dwujlnhs ecxvrpyl dear sir i have received new laptop dell latitude e with w ch i am unable to take printouts and scan from office printer kindly help in resolving the issue best
2:help reset erp sid bw production account password xighjacj erp sid bw production account password changed failed in password management tool system erp bex can not login now user id xighjacj received from smktofel etsoirbw please help on my issue below cid image png dda f cid image png dda f
1:error druing password change received from fjnmxoya iljgptas i got the below message during password change kindly help cid a bb c e eeec with
1:ooo till oct it problem engineering tool offline version is not starting received from mikhghytr sperhake pany win bit dell m mit freundlichen gr en best
4:remote vpn issue i cannot connect to remote vpn using either of the links below probably it has somet ng to do with emea upgrade activity that took place on september please fix the problem so that i can connect to vpn
1:account for aqzcisjy raflghneib vvdghtteij is locked please unlock account for aqzcisjy raflghneib vvdghtteij is locked please unlock
2:password expires in days dear all my password runs out in days i am travelling and have no chance to e into the pany network please extend my current password until the st of september
0:unable to set skype meeting in outlook unable to set skype meeting in outlook
0:unable to open jpg png files received from pxbqkfgm qexvrmcn i am unable to open jpg png files pls do the needful vivthyek byuihand asst manager sales pany india ltd india
2:how to recall send message in outlook how to recall send message in outlook
4:reset the password for mobaidfx gviwlsrm on erp produktion hcm passwort zur cksetzen
3:netweaver folgender fehler microsoft net framdntyework is not installed please contact your administrator
2:pany engineering tool access received from mcphgvnb bdegqtyj please help me to access the pany engineering tool tool data system and crm pany engineering tool is asking email and password to open and tried it with my email mcphgvnb bdegqtyj mailto mcphgvnb bdegqtyj password but it is showing incorrect id password so please do needful thanking you ramdntygy
0:unable to connect to engineering tool unable to connect to engineering tool
6:can not log into vpn name gwptzvxm rhozsfty language browser microsoft internet explorer email gwptzvxm rhozsfty customer number telephone summary can not log into vpn
4:sorahdyggs ijyuvind sohytganvi s system is locked and he is not able to log in name pradtheyp language browser microsoft internet explorer email pradtheyp jeyabalan customer number telephone summary sorahdyggs ijyuvind sohytganvi s system is locked and he is not able to log in
4:retrieving data from old to new laptop received from jkpwisnf lgpdyncm i forgot the password of old laptop and i have to submit the same to india office before doing that i want to transfer some data especially engineering tools could you please help me in resolving the issue
0:unable to connect to vpn unable to connect to vpn vpn
0:unlock erp logon received from jofvunqs uwigjmzv please help me unlock erp logon i can not logon the erp system input my password best
5:vip how can i change my password remotely i m traveling and it expires in days received from yxvqdtmk kbicqjrp sent from mail
3:not able to access to t or p drives name cighytol yjurztgd language browser microsoft internet explorer email cighytol yjurztgd customer number telephone summary closing down my laptop and starting vpn again has not solved the issue i do not have access to t or p drives today teams and global i can t do any work until t s access is restored please help
5:ms office installation ms office installation contact no
4:restoring ppt restoring ppt
1:erp login password issue received from ojgfmvep zbatowgi facing erp login problem password issue with best
1:engineering tool installation ms office installation vpn access erp access engineering tool installation ms office installation vpn access erp access
5:vpn issue liuytre sorry to hear of the issues with et cs and vpn that you re experiencing you do have access to vpn now and should be able to connect through also please could you share the error you have when trying to get into et cs i understand there was a change in your employment status w ch might be contributing to it but will need to confirm please share when the changes took place and the error message
1:et cs issue liuytre sorry to hear of the issues with et cs and vpn that you re experiencing you do have access to vpn now and should be able to connect through also please could you share the error you have when trying to get into et cs i understand there was a change in your employment status w ch might be contributing to it but will need to confirm please share when the changes took place and the error message
0:unable to connect to vpn unable to connect to vpn
1:ap vpn is not getting connected received from dargthy sohfyuimaiah pany ap vpn is not getting connected please assist at an earliest
1:account lcoked out summary password change is locked need to change all password
6:clientless vpn is not working received from qklrdoba qxivmbts greetings of the day please note that the clientless vpn is not working in my system below details are for your kind information only user id sarhytukas system id awyl please find below the snaps i am receiving w le trying to use vpn cid image jpg dbd dd cid image jpg dbd dd please do the needful
4:skype login issue skype login issue connected to the user system using teamviewer help the user login to the skype issue resolved
3:no audio w le on skype meeting no audio w le on skype meeting
6:confidential project x update outlook issue with displaying an image in the meeting invite ms project image png im received from kehtxprg uekapfzt pany it help for some reason the image in the invitations does not show up as you can see below the only t nk is t s oc is t s an issue on my end how outlook is setup or somet ng from the sender side
1:emails not updating in outlook emails not updating in outlook
0:update office to bit name kvrmnuix yicpojmf language browser microsoft internet explorer email kvrmnuix yicpojmf customer number telephone summary update office to bit
4:skype error skype error
0:unable to submit a discount form unable to submit a discount form
6:blank call gso blank call gso
4:supply c an mgmt tool password reset supply c an mgmt tool password reset
3:lauacyltoe hxgaycze java to be installed lauacyltoe hxgaycze java to be installed
6:chg received from afkstcev utbnkyop everyone users will receive a message to logon to afkstcev utbnkyop senior analyst bokrgadu euobrlcn afkstcev utbnkyop mailto afkstcev utbnkyop
3:ticket update inplant ticket update inplant
0:user needs access to the engineering tool user needs access to the engineering tool
4:reparo adobe pdf os recibo gerados em pdf est o saindo caracteres
3:ticket update on inplant ticket update on inplant
4:sound not working sound not working
1:erp will not open received from nkthumgf mwgdenbs is erp down for vpn users i keep getting t s error every time i try to log on to sid i was in erp hrs ago with no troubles please help cid image png da c nkthumgf mwgdenbs nkthumgf mwgdenbs mailto nkthumgf mwgdenbs ph
0:update on inplant update on inplant
1:i m trying to print to our network printer savin c i m trying to print to our network printer savin c
1:i was kicked out of vpn but i am reconnected now vpn stopped working but i was able to reconnected after a few minutes
1:i am locked out of global view prtgghjk i need my password reset t s is very urgent as i have payroll reports i must pull i am locked out of global view prtgghjk i need my password reset t s is very urgent as i have payroll reports i must pull from there t s morning
2:windows password reset for tinmuym alrthyu windows password reset for tinmuym alrthyu
4:skype audio is not working skype audio is not working
5:vpn vpn is not working need urgent help received from bmudkpie qolrvbip cid image png daae bff best
2:hr engineering tools unable to run reports from etime unable to run reports from etime
1:account unlock erp sid unlocked the account todd was able to get in successfully
0:unable to launch skype unable to launch skype
0:unable to log into skype received from muywpnof prtikusy i am getting an error trying to log into skype my address is correct log in id is correct and password is correct and have tried a few times and get the same error what do i need to do be able to log into skype
1:erp engineering tool locked out erp engineering tool locked out
6:bahdqrcs xvgzdtqj s onbankrding experience received from xzupryaf vlbikhsm bahdqrcs xvgzdtqj was an intern that we red on full time effective aug th we followed the process of having her old manager transfer her to her new manager in oneteam and then her new manager entered her new job and pensation information like he s been instructed to however i have to be honest her onbankrding experience has been a disaster so far she says that every time she calls hrss to help her out they are not very helpful or resolve her issues hrss will tell her it s an it problem and it will tell her that it s an hr problem here are some of the issues that she s still having no access to benefit information on collaboration tool when she follows the directions that she was given she gets an error message that says needs approval request has been submitted no et cs access no expense report access she was able to enter her expense report however when she went to submit it she got an error message and now when she tries to log in she gets an error message it said that t s is an it problem no access to the vpn again it said that hr needs to update the sid i m not really sure what that is incorrect paychecks she did not receive a paycheck on i told her that depending when her information was processed payroll might not have caught the fact that she s salary now and then it should all be corrected on her paycheck sharee emailed her yesterday and made it sound like everyt ng was going to be corrected on her paycheck but then sent a follow up email saying that because u already ran she was not going to be able to backdate and the effective date for t s change was going to have to be she wants liuytre to provide her hours worked from t s is not going to work because liuytre stopped tracking her hours since she is now a salaried employee she was also at a pany conference the week of and technically worked way more than hours that week because she was part of meetings dinners and after hours team building activities can someone from it and shared services be her designated contact and work with her through these issues until everyt ng is figured out if somet ng is an it issue can hrss follow up with it so she s not being passed back and forth she is beyond frustrated and only has until next friday to figure out her benefits before her eligibility timeframdntye is up
2:password reset erp sid password reset erp sid
5:vpn queries vpn queries
5:vpn received from marhty financial pany i get the following error when i try to start vpn also if i try to do the install it says i need admin rights cid image png daf ace best
4:skype content not showing up in meeting skype content not showing up in meeting
1:error trust relations p between t s workstation and the primary domain failed email oewshlmd azjfshry customer number telephone summary when i am away from my puter for a length of time or sometimes at start up i am getting the following error message the trust relations p between t s workstation and the primary domain failed it is a pain to keep having to totally reboot my puter when i am away from my desk for a time
4:skype meetinmg button received from blktuiae jzakfmhw dear it i lost my skpe button view of a colleagues cid image png dac ded cid image png dac ded my view cid image png dac ded g nter webfnhtyer manager sourcing blktuiae jzakfmhw mailto blktuiae jzakfmhw pany shared services gmbh gesch ftsf hrer phvkowml azbtkqwx naruedlk mpvhakdq
1:outlook not loading outlook not loading
0:uyjlodhq ymedkatw lghuiezj has mapped the units m departments n public and s teams to the wrong server uyjlodhq ymedkatw lghuiezj has mapped the units m departments n public and s teams to the wrong server she would have these units on hostname pc name ekxw
5:query from avmeocnk mvycfwka query from avmeocnk mvycfwka
1:access to below applications received from kxmidsga zokivdfa dear sir please provide the access to below applications pany engineering tool business client
3:need to add lxkecjgr fwknxupq to shared mailbox need to add lxkecjgr fwknxupq to shared mailbox
1:erp sid account password is locked received from fwkxbley stndeick users sonhygg erp sid account password is locked unlock help
2:wifi guest account received from scjxobhd ldypjkmf help team a meeting is scheduled at f rth on september can you pls arrange wifi guest accounts for the two external trainers for both days names utthku tehrsytu email utthku tehrsytu de bosch mailto utthku tehrsytu de bosch uwe tryhutehdtui email uwe tryhutehdtui de bosch mailto uwe tryhutehdtui de bosch
0:unlock exchange active sync for ios for vmthcrkf iceyusnd pipfhypeu pany device received from xvwchsdg pladjmxt team is it possible to have exchange active sync for ios unlocked in advance prior to getting the normal email w ch shall be forwarded vmthcrkf iceyusnd will be receiving s iphone today and it would be good if he can use it immediately best
1:ordner mbs received from pnroqajb psbyfhkg hallo helpteam im departmentlaufwerk von germany steel ist im ordner ehs der unterordner mbs verschwunden bitte wieder herstellen vielen dank viele gr e best
1:ie browser issue ie browser issue
1:engineering tool pany issue engineering tool pany issue forbidden error
1:attendance tool login issue summary problem with attendance tool
3:login problem with attendance tool portal received from jchlkard tcaiyjfg dear sir im facing a problem to login in attendance tool portal please help to solve the issue
6:copy window at monitor received from ujbaemlc ilzhrxjo team please fix problem copy window at monitor
5:finished start of s op process received from lkrfndev kztlojin it help since our territory sales director has been resigned i need response for reviewing forecast in future can you please help assign t s approval authorization s op
4:skype audio not working skype audio not working connected to the user system using teamviewer updated the audio drivers after checking the sound settings restarted the pc audio is now working fine issue resolved
3:need to add the pc lvlw to domain need to add the pc lvlw to domain
2:what is the easiest way to change all of my passwords name slrgconp onukdesq language browser microsoft internet explorer email slrgconp onukdesq customer number telephone summary what is the easiest way to change all of my passwords
3:ticket update for ticket no ticket update for ticket no
0:user name for fabxjimdghtyo depfugcy user name for fabxjimdghtyo depfugcy
2:password reset name mfeyouli ndobtzpw language browser microsoft internet explorer email mfeyouli ndobtzpw customer number telephone summary please reset windows password and erp password for laffekr
1:erp runtime error t s is what i m eventually seeing received from jbfmsxik mfzjncva good afternoon i m having some difficulty looking up some top notch drawings i keep getting t s time out error screen e up i m looking these drawings up under the cvn page i was directed to do the following to see these top notch drawings i m not sure if it s a permissions problem or an erp problem any way you all could shed some light on t s cid image png de ea here s what i get when i try to look up those drawings cid image png db eec
3:ticket update for inplant ticket update for inplant
4:snagit received from lucgnhda carthy pany does pany have a corporate license for snagit editor qmglkaru qiwhfkdv manager business systems lucgnhda carthy pany crm news it s here with the final release of the fy dynamics crm project the microsoft dynamics crm mobile app is now available for download for all crm users the app can be installed on any ios android or windows phone or tablet including the dell in windows tablet laptop for more details on the app watch the launch video need help with your dynamics crm click here chat with a live agent about your dynamics crm now click here
0:unable to open outlook name oikhfqyl gcknzthb language browser microsoft internet explorer email oikhfqyl gcknzthb customer number telephone summary cannot get onto outlook just get the blue screen with the dots moving at the bottom tried cold boot thrgxqsuojr xwbesorfs
0:user harrfgyibs locked out of erp mii system user harrfgyibs locked out of erp mii system help the user login after unlocking the user account issue resolved
1:erp response time is very long even for simple transactions please check plant vsid is reporting erp response time is very long even for simple transactions please check plant vsid is reporting
3:ticket update on ticket no ticket update on ticket no
1:outlook constantly freezes up contact me xt if needed no error messages
0:unable to update password on password management tool unable to update password on password management tool
5:mapping network drive mapping network drive
6:cannot log into skype received from lijrvdgh wfhmdsoa i cannot log into skype it is saying my credentials are bad
3:ticket update on inc ticket update on inc
2:password reset for erp sid account password reset for erp sid account
5:vpn access received from khspqlnj npgxuzeq i am unable to access some network folders when connected to vpn
2:problem with crm received from vkzwafuh tcjnuswg when i signed into crm i got and error message the reporting engineering tool didn t load see below cid image jpg da cd vkzwafuh tcjnuswg cmp sr application eng vkzwafuh tcjnuswg
1:error when trying to access sid quality system in erp error when trying to access sid quality system in erp
3:lizenz let s talk video kann nicht ge ffnet werden
1:employee owned mobility agreement received from rmzlvqjf eaqyxljb help team attached you will find the agreement what do i need to do next to get e mail push calendar synchronization etc mit freundlichem gru best
4:skype audio not working received from vkezwolt fgnqzeai kind attn kindly resolve subject issue at the earliest best
6:blank call blank call from germany interaction id
3:netweaver business client received from jfsmwpny klxsdqiw colleagues need your help today i will start my netweaver business client for start a er but unfortunately the netweaver business client is not working
3:need help in adding users in au accounts receivable pany need help in adding users in au accounts receivable pany
0:unable to sign in to skype confirmed email address was typed into the userid field as system was away from the phone called back on mobile pavan confirmed issue was resolved
5:question on how to login to impact awards to login to impact awards
3:no erp and netweaver enterence please help aerp received from chbvyjqr dqbwijvy colleagues i can t enter to t s programdntys i need it immediately please help aerp please see below cid image png db b cid image png db b best
1:erp net weaver doesnt work error message microsoft net framdntyework is not installed erp net weaver doesnt work error message microsoft net framdntyework is not installed
4:skype is not working skype is not working
2:we need for all participants an access for the guest wifi system in house see the attached excel spread sheet from ylqvitsk bfnackrw sent wednesday september pm to nwfodmhc exurcwkm subject rakthyesh wg cost center importance gh we need for all participants an access for the guest wifi system in house see the attached excel spread sheet sept time for access days location pany f rth germany room event technical training metal cutting the different names you will find in the attached excel list
1:action required please connect to the new vpn url before january from vivbhuek kanjdye sent thursday september am to nwfodmhc exurcwkm subject re action required please connect to the new vpn url before january we are getting following message system warnings clear system warnings no javascript is installed warning for full functionality enable javascript in your browser otherwise some features especially those related to web applications in new windows may not work correctly cache cleaner is failed warning popup blockers can cause the cache cleaner to fail if you use a popup blocker you may see outdated pages and forms for best functionality disable your popup blocker policy restriction access to network access resource pany vpn has been denied by the policy engine the reason is no anti virus or anti virus is not trusted
2:hsh received from aksthyuhath shettythruy pany mr hatryupsfshytd user id locked please reset the password and send the new password to s manager mr panghyiraj shthuihog ebkfwhgt flapokym emp no name useid manager aqihfoly xsrkthvf hsh panghyiraj shthuihog fyi cid image png db cadcb with
6:can not login in erp sid for uacyltoe hxgayczeing attached the screen shot for the error information
1:erp access received from idkfgcnq vjwhmzor good afternoon can you please unlock my username for erp i have been locked for too many log in attempts vyjmlain hvjbmdgi senior technical service rep inside sales pany mailto inside sales pany
1:it request received from otmpauyr ijztksal my supervisor ybuvlkjq nwcobvpl has asked me to send an it request i am able access documents in some folders on our h drive but not all i would like permission to access documents that are located in the quality control folder located at h quality control
0:uninstall google chrome uninstall google chrome
6:blank call gso loud noise blank call gso loud noise
0:unable to connect to network drives on vpn unable to connect to network drives on vpn
1:account locked on vpn page account locked on vpn page
2:pany email password not working pany email password not working
5:vip sid hana login name stdezpqw bkmeuhfz language browser microsoft internet explorer email stdezpqw bkmeuhfz customer number telephone summary need access to erp hana sid
4:reset the password for iwtvrhnz rxiumhfk on erp production erp reset the password for iwtvrhnz rxiumhfk on erp production erp
3:ticket update on inplant ticket update on inplant
0:unable to connect to dv dv and dv unable to connect to dv dv and dv
0:unknown emails from miltgntyuon knighdjhtyt received from zxobmreq udikorhv i was going to forward emails i received but it gives me an alert message see attachments if you need to connect with my terminal let me know i moved them both to my delete box
1:account locked out need to unlock account locked out need to unlock
0:unable to change password on password management tool password manager unable to change password on password management tool password manager
6:konto resetten konto resetten
1:erp business client password reset request received from svbymfiz afqvyuwh dear sir please help to reset my password for erp sid business client
2:password reset to hub password reset to hub
1:erp problem received from bajrpckl cevtiuob i am not able to see more than the below list in va cid image jpg d b
2:what s the meaning of t s warning message received from zywoxerf paqxtrfk dear help desk i d like to know what s the meaning of the following warning message when i click on engineering tool and after login cid image jpg de dcbf x jdamieul fandyhgg phd us patent agent senior staff engineer zywoxerf paqxtrfk
1:erp sid account unlock name mfeyouli ndobtzpw language browser microsoft internet explorer email mfeyouli ndobtzpw customer number telephone summary please reset erp sid for boivin
6:constantly receiving usb device not recognized and i have to install my default printer driver after every reboot constantly receiving usb device not recognized and i have to install my default printer driver after every reboot cl
0:unable to log on to distributor tool unable to log on to distributor tool
4:supply chain software received from cjsukemx lqkcesuf please reset my supply chain software password
5:vpn query vpn query user wanted to know if he can connect to vpn
6:cannot log into erp sid erp production with new password need access received from yisohglr uvteflgb i recently changed my password and i tried to log into erp but i keep receiving a message that login is no longer possible and there are too many failed attempts i only tried to log in one time when i changed my password i also received an error message that the password change failed see attached the new password works for all the other applications on my puter except for erp i use erp on a daily basis and need to access sid erp production my user id is rubyfgty so please let me know if you can help with t s issue
2:password locked out on erp sid password locked out on erp sid
1:outlook not updating emails outlook not updating emails
3:ticket update for inplant ticket update for inplant
6:change screensaver pany to pany please change my screensaver to pany pc name ekql
2:printer cl received from azxhejvq fyemlavd good morning i have made several attempts to print to printer cl i have also powered the device down then back up and retried printing no print but the printer drivers are refreshed had a colleague try and she had the same results i deleted the printer cl from my pc and reinstalled it it reinstalled as prtgn when i printed to it the print came out successfully how can a printer be changed from cl to gn without notification should t s printer be known as gn or is t s a error that requires further investigation mikhghytr wafglhdrhjop
3:need to configure printers tc and tc need to configure printers tc and tc
0:unable to extend the display on external monitor unable to extend the display on external monitor
0:unable to launch netweaver unable to launch netweaver
0:unable to print from adobe unable to print from adobe
4:skype meeting code pin need ability to create skype meetings through outlook
0:unlock account lichtyuiwu unlock account lichtyuiwu
2:printer problem issue information please plete all required questions below if not it will be returned back to the gsc requester to provide required information gsc to review ticket if not able to resolve then please assign to appropriate group per your printer problem assignment flowchart printer name make model kd ex hq wy hp detailed description of the problem can not install driver to use t s printer type of documents not printing email excel word etc any inwarehouse tool delivery note production order etc what system or application being used at time of the problem outlook word ex windows erp kls if not printing at all does it respond to a ping mand on the network and has a power cycle of the printer been pleted if erp system w ch system ex sid sid hrp plm if it s an erp printer problem can the erp output be rerouted to another erp printer temporarily what printer can it be rerouted too if document is not printing correctly please scan copy of the document and attach to the ticketing tool ticket
4:spam call received from india spam call received from india
1:anleitung fuer password management tool password manager gebraucht anleitung fuer password management tool password manager gebraucht
4:simfghon wants to use the mail owa configured explained that outlook is also already installed
2:we wu account unlock we wu account unlock
3:not able to open an xcel file not able to open an xcel file
1:i m lbxgodfu usperhki from pany italy i ve vpn profile is not working i m lbxgodfu usperhki from pany italy i ve vpn profile is not working can you please verify my user is piolfg m
3:netweaver received from bcxpeuko utorqehx it team please help me to update the netweaver as i am receiving the below message cid image png d eed
1:outlook is not opening name ilypdtno mkdfetuq language browser microsoft internet explorer email ilypdtno mkdfetuq customer number telephone summary outlook is not opening
2:pls unlock reset windows erp account for user vvtghjscha pls unlock reset windows erp account for user vvtghjscha
1:account locked out and password reset account locked out and password reset
2:please unlock reset windows password for dfrt user kreghtmph please unlock reset windows password for dfrt user kreghtmph
1:impacts awards password received from gqwdslpc clhgpqnb please reset my impacts awards password i am not remember even security question also cid image jpg d ae best
2:panysecure user can t get into the network received from ctzykflo evzbhgru dear all we have a problem that our new sales rep for rbzymfvx lebqthwv kujfgtats personnel can t get into the network panysecure can you please check s settings you can call m on mobile
1:erp bex hana issue system sid sid sid sid hrp other enter user id of user having the issue dofghbmes transaction code s the user needs or was working with describe the issue the launcher was not able to connect analysis add in make sure that analysis add in is not disabled by office application if you are getting a not authorized message recreate the condition then do nsu and attach result to the ticketing tool ticket provide access the same as t s other user
0:unable to login to supply chain software unable to login to supply chain software please reset the password
2:phone email received from baoapacg wanrtyg pany
6:babiluntr received from blktuiae jzakfmhw my licence for babiluntr will expire in days please update t s to use it more
1:im locked out of erp agian name sndaofyw jetcxpda language browser microsoft internet explorer email vichtyuky warhtyonack pany customer number telephone summary im locked out of erp agian
0:user needs help with extended monitor projection user needs help with extended monitor projection connected to the user system using teamviewer help the user witrh the extended monitor projection issue resolved
1:ess login issue ess login issue verified user details employee manager name checked the user name in ad advised the user to login and check caller confirmed that she was able to login issue resolved
3:global tele broadband received from vnetbgio lqxztben not sure where to direct t s i was told to contact the help desk because my global tele broadband isn t working when trying to use my laptop from a remote location am i in the right place davidthd rofghach channel partner sales engineer vnetbgio lqxztben mailto vnetbgio lqxztben
1:issues logging in to skype after recently changing my password name obanjrhg rnafleys language browser microsoft internet explorer email obanjrhg rnafleys customer number telephone summary issues logging in to skype after recently changing my password
5:vip when i try to access the et cs training link i receive an error message error organization code not found t s happens if i log in via public internet as well as internet vpn
0:user having issues login in to the pc with the new password user having issues login in to the pc with the new password connected to the user system using teamviewer help the user login using the new password help the user login to the pany vpn and sync the new password to the pany network help the user login to both the outlook and skype issue resolved
3:ticket update for ticket no ticket update for ticket no
1:et cs undeliverable e mails good morning please review and advise on these undeliverable e mail addresses
3:need to activate new iphone need to activate new iphone
0:unable to access travel site unable to access travel site
2:password reset via password management tool password manager password reset via password management tool password manager
2:password re set received from zenjimdghtybo xirzfpob please re set mu login password for attendance tool cid image jpg dd f with best
5:my password is invalid can you help me thanks my password is invalid can you help me
0:user has a new personal device for activation without the approval form user has a new personal device for activation without the approval form advised the user to forward the approval form to activate the pany email on personal device
3:ticket update for inc ticket update for inc
3:ticket update for ticket no ticket update for ticket no
2:windows zdsxmcwu thdjzolw windows zdsxmcwu thdjzolw
0:unable to login to distributor tool with new password and view saved customers details unable to login to distributor tool with new password and view saved customers details
1:expense reports submissions in my workflow received from sbvlxuwm yanbikrx according to oneteam jashyht mkuhtyhui and qjeymnzs wgpelvyn are part of my team now however their exepsne report submissions are not ing to my workflow for approval please look into t s and advise
3:terminated user called for access to the hub terminated user called for access to the hub
3:need adobe flash player installed on the pc need adobe flash player installed on the pc
0:unable to login to pc after changing the password unable to login to pc after changing the password
5:mobile device activation personally owned samsung s tom called in to get the device activated please find the mobility agreement attached
4:reset the password for tsicojkp kghaozew on windows login t s is not resolved per the incident i placed earlier i need my passwords reset please start with windows then i will attempt to update all with password management tool
2:please reset my password for supply chain software please reset my password for supply chain software
1:et cs login not recognized et cs login is not being recognized
0:unable to print from the default printer unable to print from the default printer
3:travelers received from qcfmxgid jvxanwre good morning i have two more travel profiles please see attached best
1:infopath issue some rules were not applied infopath issue some rules were not applied
2:help with mobile phones received from mfizgpoy akbvznci good morning i m having issues with my pany phone and i am not sure who to contact to help me correct the issue can i please get the contact that can help me solve t s problem
0:unable to print requesting for printer drivers unable to print requesting for printer drivers
1:impact award password reset impact award password reset
2:hotwlygp afukzhnm frequent account lockout account keeps locking out after the last password change
6:business client a plug in is not responding i need to view attachments in er but i get an error a plug in is not responding and i cannot see the attachments without seeing the attachments i do not know what changes to make to the drawings and the parts are on hold in manufacturing
1:issues with the puter error messages not enough space issues with the puter the user can t work there are regular error messages regarding not enough space on the puter the files on the hard drive have been cleaned up but the problem did not dierppear user effeghnk puter name efdw please see the attached screenshots with error messages the user tried contacting the it help via it chat support but it did not work on t s puter probably due to recent issues for further questions please contact mizpywld dnrubpis at the tel or via sky business
3:laptop login issue kxmidsga zokivdfa received from kxmidsga zokivdfa dear sir i am facing issue with login into laptop w le starting the below window is ing screen shot attached due to t s i am not able to login when i am using laptop as an pad keybankrd is not showing so every time i have to connect it with keybankrd to enter user id password laptop model dell latitude cid image jpg d fda request you to kindly solve the problem best
4:reset passwords for pyeothbl agfxelwz using password management tool password reset reset passwords for pyeothbl agfxelwz using password management tool password reset
4:reset passwords for pyeothbl agfxelwz using password management tool password reset please reset password aerp
4:reset microsoft online services password from microsoft on behalf of pany inc mailto msonlineservicesteam microsoftonline sent tuesday september am to nwfodmhc exurcwkm cc tiyhum kuyiomar subject rad request to reset microsoft online services password for rmezbnqt ntbmkpuh importance gh request to reset user s password the following user in your organization has requested a password reset be performed for their account rmezbnqt ntbmkpuh first name nihktgsh kurtyar last name kaghjtra consider contacting t s user to validate t s request is authentic before continuing if you have determined that t s is a valid request use your service s admin portal office windows intune windows azure etc to reset the password for t s user want to let you users reset their own passwords check out how you can enable password reset for users in your organization with just a few clicks sincerely pany inc t s message was sent from an unmonitored email address please do not reply to t s message
3:not able to access sid received from miecoszw mhvbnodw not able to access sid system user id heghjyder gajthyana hegdergyt manager finance miecoszw mhvbnodw mailto miecoszw mhvbnodw
4:reset the password for guldiwmn aroqwuvz on erp production erp i cannot log or change my erp password ploease help
5:vpn connection failure received from xwertljy zrmlhkyq i am not able to connect to vpn
1:excel hostname teams business c qualitycontrol c quality project c k weekly layered process audi excel kmfgfr lpa countermeasures fy total hostname teams business c qualitycontrol c quality project c k weekly layered process audit fy
0:unable to connect to pany wi fi unable to connect to pany wi fi
1:attendance tool id and password received from ojgfmvep zbatowgi need help as i forgot my attendance tool login id and password with best
4:reset microsoft online services password for jhyazros azdxonjg from microsoft on behalf of pany inc mailto msonlineservicesteam microsoftonline sent tuesday september am to nwfodmhc exurcwkm cc tiyhum kuyiomar subject rad request to reset microsoft online services password for jhyazros azdxonjg importance gh request to reset user s password the following user in your organization has requested a password reset be performed for their account jhyazros azdxonjg first name venfgugjhytpal last name nythug consider contacting t s user to validate t s request is authentic before continuing if you have determined that t s is a valid request use your service s admin portal office windows intune windows azure etc to reset the password for t s user want to let you users reset their own passwords check out how you can enable password reset for users in your organization with just a few clicks sincerely pany inc t s message was sent from an unmonitored email address please do not reply to t s message
6:can not serch my engineering tool i can not serch for my engineering tool if i specify the date the error on the bottom of the window shows that i do not have the access to it please give me the access
0:user needs help login to the pany vpn user needs help login to the pany vpn
6:collaboration platform application uninstalled collaboration platform application uninstalled
4:scghhnelligkeit meines internets plnvcwuq ikupsjhb umstellung auf ip anpassung router speedport wv received from jclrangd kjlnearz hallo frau muejkipler ich hoffe sie sind f r diesen fall die richtige ansprechpartnerin bzw wissen wer er herrn plnvcwuq ikupsjhb noch weiter helfen kann herr voigt ist nicht mehr greifbar und herr gerberghty im urlaub ich w rde vermuten dass er eine direkte kl rung und mit lfe bzgl beurteilung u a der telekom notwendig ist allerdings ist mir nicht bekannt wie aktuell der stand im unternehmen pany ist bzgl ip umstellung oder m ssen wir warten bis herr gerberghty aus dem urlaub ist mit freundlichen gr en with kind
2:password reset login issues password reset login issues
2:webpage won t load received from vkzwafuh tcjnuswg i have been having trouble getting some webpages to load st one is on the insurance site to change password when i try to log on to the site it says i need to update my password when i click on the ok all i get is a blank page see below please advise cid image png d b cid image jpg d b vkzwafuh tcjnuswg cmp sr application eng vkzwafuh tcjnuswg
1:account lock release request of kanghytaim account lock release request of kanghytaim
3:t r ffnerfunktion geht nicht keine t r ffnerfunktion bei folgenden zeiterfassungskarten m glich
6:business client issue received from frydqbgs ugmnzfik all net weaver business client doesn t work with the message below it s daily required function please fix soon cid image jpg db cd
4:re finished start of s op process my account is blocked password issue it support could you please unlocked my account on supply chain software best
1:erp locked received from xosycftu olhpmsdw please unlock my password for erp i need to change my password soon user id songhyody
1:abap runtime error with transaction zload system sid sid sid sid hrp other sid enter user id of user having the issue all user in plant and plant transaction code s the user needs or was working with zload describe the issue abap runtime error if you are getting a not authorized message recreate the condition then do nsu and attach result to the ticketing tool ticket provide access the same as t s other user
1:arc ving tool scanner not working arc ving tool scanner not working please upgrade open text imaging scan to opentext imaging enterprise scan
3:guest pany access for wifi received from htnvbwxs gwfrzuex good morning i have our coivmhwj opwckbrv here and would like for them to access to guest pany wifi there will be of them they will be here for weeks do i need to create separate accesses for them or can they share login access please advise
1:account locked out received from vhlepcta lqbgcxpt team abdhtyu account is locked out could you please check
3:not able to log on to hub from remote location urgent please call received from slfxjznk hmspexor
2:please unlock my erp received from xosycftu olhpmsdw please unlock my erp user id songhyody
1:i forgot my erp password received from uwlnpscr lvkujfse dears i forgot my erp password could you help me to reset it
2:help to change the windows password using password management tool password tool help to change the windows password using password management tool password tool connected to the user system using teamviewer help the user login to the password manager tool password tool and change the passwords help the user to sync the psswords to the pany network caller confirmed that he was able to login issue resolved
2:windows password received from tbioceqj ukjietwz i want change my password and make a mistake can you please reject to my old one
3:no sound no sound
1:ad account locked ad account locked
0:unable to connect to web unable to connect to web and check download files
1:emails not available in outlook but available in owa received from dargthy sohfyuimaiah pany team i am unable to view emails in outlook of june and before but i can see them in owa its difficult to analyze the old emails in owa pared to outlook could you please help in refres ng the emails in outlook my outlook version is best
4:desktop icon size issue name jvpkulxw ovuweygj language browser microsoft internet explorer email jvpkulxw ovuweygj customer number telephone summary desktop icon size issue
5:vpn vpn access received from qfcxbpht oiykfzlr for some reason my logon information won t work with vpn vpn access tonight could you please investigate the following is the link i follow
3:need email address to login to outlook need email address to login to outlook
1:outlook email font size issue outlook email font size issue
6:cannot log into skype or vpn name qjeymnzs wgpelvyn language browser microsoft internet explorer email qjeymnzs wgpelvyn customer number telephone summary i cannot log into skype or vpn t s happens every time i change my password i will need someone to log into my puter and fix some certificates or whatever to make it work again
1:outlook not connecting to microsoft exchange outlook not connecting to microsoft exchange
1:erp logon balancing error erp logon balancing error
0:unable to make in ing and outgoing calls from the pany phone unable to make in ing and outgoing calls from the pany phone
0:unable to connect to panysecure unable to connect to panysecure
0:unable to connect to network in usa mic gan unable to connect to network in usa mic gan
5:mapping printers mapping printers
4:reset password received from koahsriq wdugqatr please reset password for vvterra qlhmawgi sgwipoxn terralink for russia office koahsriq wdugqatr administrative assistant koahsriq wdugqatr mailto koahsriq wdugqatr
2:password reset for fmeozwng pfneutkg password reset for fmeozwng pfneutkg
1:erp sid erp production password reset name dhkovprf pltndoab language browser microsoft internet explorer email dhkovprf pltndoab customer number telephone summary locked out of erp sid on too many password attempts tried to use what i know is my password but it won t let me may be due to sid access request ticket no
1:infopath issue infopath issue
4:skype login issue personal certificate error skype login issue personal certificate error
4:distributor tool received from brhlcpqv sfozwkyx could you help me on entering the distributor tool pany i d already contacted with rakthyesh and he helped me enter the system with the password he gave but it didn t still work i ve changed the password after he sent me an email but t s problem couldn t be solved have a great day best
5:joining skype meetings through iphone joining skype meetings through iphone
4:delegation query owa and checking emails older than months delegation query owa and checking emails older than months
1:email confirmation to login to hub email confirmation to login to hub
1:outlook profil correction of phone number and cell phone number received from byclpwmv esafrtbh help team how can i update below data in outlook my phone and cell phone isn t correct
2:password change password change
2:personal device set up procedure received from uiotbkhs grymzxiq team please send me a link to the information on how i can set up a personal tablet to receive pany email through exchange server i have the i t ticket pleted but i understand i need to set up the tablet before i submit best
6:cannot connect to eu vpn from home need to use it from am pm w le na vpn is down when clicking pany vpn on the vpn pany website the new window opens to show network access after attempting to connect i get error a connection to the remote puter could not be established so the port used for t s connection was closed
2:wifi not working wifi not working
1:erp access received from qdtywmkv aolijwnx i have been given the to many failed attempts for logging into erp have recently changed password checked that it was unlocked in password management tool and when i tried new one twice without working i tried my old password then after not opening came the message of to many failed attempts i need access to erp michghytuael t hardman maintenance supervisor qdtywmkv aolijwnx mailto qdtywmkv aolijwnx
2:password reset alert from o for user michghytuael w te pany password reset alert from o for user michghytuael w te pany
1:ooo till friday crm web access unable to load page crm web access unable to load page
2:password reset request from o password reset request from o
5:mobile device activation request mobile device activation request
3:not able to login to vpn account locked out not able to login to vpn account locked out
2:pany distributor tool received from pnabslgh vatpgsxn my name is pnabslgh vatpgsxn pls help me to use pany distributor tool pany posts select the following link to view the disclaimer in an alternate language
2:password management tool password manager login issue summary i tried use password management tool manager to change password when i enter new paasword it prompts me no activex when i click install it give me error
6:configure shared mailbox need to add two mailboxes to outlook still working with outlook panyfoundation k pany and relations pany but doesn t work
4:skype add in is not showing up in outlook skype add in is not showing up in outlook also when manually activated
5:mobile device activation pany provided mobile device activation pany provided
1:ethernet ethernet not working only wi fi
1:outlook not responding outlook not responding
6:could find old email from year in microsoft outlook received from wsimcqzt xvwzbdhq only till february cid image png df ecdaa mit freundlichen grugermany with best
5:mobile device activation successfully done mobile device activation successfully done
4:request in behalf of jvxtfhkg heptuizn received from ecwtrjnq jpecxuty collegues jvxtfhkg heptuizns iphone calendar is only synchronizing in one direction if he does a calendar entry in s outlook on the puter it synchs tot he iphone calendar if he enters one on the iphone it is not synchronized to the outlook would you please be so kind and help us regarding t s issue many
2:printer problem issue information please plete all required questions below if not it will be returned back to the gsc requester to provide required information gsc to review ticket if not able to resolve then please assign to appropriate group per your printer problem assignment flowchart printer name make model ex hq wy hp prtoru on hostname prtor on hostname prtor on hostname detailed description of the problem will not print because drviers need updated i updated the drivers but it states error processing type of documents not printing email excel word etc all inwarehouse tool delivery note production order etc what system or application being used at time of the problem ex windows erp kls outlook if not printing at all does it respond to a ping mand on the network and has a power cycle of the printer been pleted no if erp system w ch system ex sid sid hrp plm if it s an erp printer problem can the erp output be rerouted to another erp printer temporarily what printer can it be rerouted too if document is not printing correctly please scan copy of the document and attach to the ticketing tool ticket
4:spam original message from nwfodmhc exurcwkm sent friday september am to umzcxfah aoshpjiu subject re new warehouse toolmail from at am marry it looks like a spam mail you can go ahead and delete it
3:no access to impact award hub the users do not have accees to impact award hub parfgtkym leegtysm
2:when trying to refresh a report i am getting a pop up that says hana odbc driver not found when trying to refresh a report i am getting a pop up that says hana odbc driver not found
3:nmpworvu upgtrvnj monitor display issue nmpworvu upgtrvnj monitor display issue
2:password chaning for window pany password chaning for window pany
1:inquiry for hr tool site single sign on inquiry for hr tool site single sign on
0:unable to log in to hub ess portal unable to log in to hub ess portal
1:engineering tool issue engineering tool issue
1:erp account for haunm keeps locking up can you unlock please sid erp account for haunm keeps locking up can you unlock please sid
1:engineering tool issue and zdsxmcwu thdjzolwronization engineering tool issue and zdsxmcwu thdjzolwronization
4:reset my password to daypay sid received from bqjvxsaf aupdonjy reset my password to daypay sid
2:hanna report access received from muywpnof prtikusy i seem to have lost my access to hanna reports when in go in to analysis for excel it takes me into the general excel menu and when i choose a new sheet the analysis tab is missing do i need to do somet ng to get access to t s back
1:ie went to not legitmate website summary on internet pop up with reported microsoft registry failure of operating system
4:die synchronisierung mit exchange activesync die synchronisierung mit exchange activesync ist auf ihrem ger t vor bergehend blockiert bis der zugriff vom administrator gew hrt wird
4:skype audio does not work skype audio does not work
1:inc ticket update inc ticket update
1:ie not working ie not working
3:log on balancing error even after connecting to vpn log on balancing error even after connecting to vpn
1:email will not open received from wxnetroc yecbmliq desktop email will not open wxnetroc yecbmliq sent from my ipad
5:ms office upgrade from to ms office upgrade from to
1:outlook issue slow outlook running slow
2:printer driver installation name rohntyub dfhtyuison language browser microsoft internet explorer email zstkagwu jlyrhdcf customer number telephone summary i am having issues printing to my regular printer i get an error saying no pages selected and sometimes i am prompted to download a new driver
2:password reset does not work in iehs ticket no from aorthyme rnsuipbk sent thursday september pm to iehshelpdesk us anteagroup cc ndkrcxjb hpormqtx ugyothfz ugrmkdhx subject password reset does not work in iehs ticket no mr roesshnktler is having trouble to reset s password in whenever he is trying to reset the password it says that your password has been sent to the provided email address but he does not receive any password in s mail we have checked and rightly put the email address please help
2:plm received from grkaqnzu mldekqpi hallo f r unsere neuen azubis hspgxeit prwiqjto diehfhyumj und hdmwolxq xqbevoic bhdikthyu wird noch die plm berechtigung ben tigt mit freundlichen gr en with best
5:z file can t be opened z file can t be opened
1:erirtc wants to see an arc ved mail from a particular date erirtc wants to see an arc ved mail from a particular date
6:business client is not working i cannot start the business client anymore see screenshot attached
1:one team update one team update
2:hr tool user is not able to import employee data ooo till th sept user e dbxam rnupoxeq issue user is not able to import data to portal please find attached mail
1:erp sid and sid unlock and password reset erp sid and sid unlock and password reset
3:licwu unlock licwu unlock
4:dnc unlock dnc unlock
0:user called to reset password account is disabled in ad bmwtqxns fcrqk x user called to reset password account is disabled in ad bmwtqxns fcrqk x
1:erp password reset erp sid erp password reset erp sid
1:email not working received from zjawqgcs tohqcxla there i tried to use my email but it still shows loading after mins i have use the web based office to check email can you help to fix that
2:please assist erp log on need to be reset not sure why but cannot log on received from gvderpbx udrzjxkm gvderpbx udrzjxkm junior application sales engineer gvderpbx udrzjxkm mailto gvderpbx udrzjxkm
2:please assist symantec questions and answers received from gvderpbx udrzjxkm cid image jpg d dbf gvderpbx udrzjxkm junior application sales engineer gvderpbx udrzjxkm mailto gvderpbx udrzjxkm
1:ad locked out ad locked out password reset through password management tool password manager
0:unable to login to engineering tool i changed the password through password management tool and now unable to lonin to engineering tool pls help jayhrt bhatyr extn
1:outlook is continuously asking for password outlook is continuously asking for password
2:printer configuration printer configuration summary i need to configure printer in t region kindly help to do the same ricoh aficio mp pcl ii
4:software not working on laptop engineering tool outlook internet explorer had a security warning and all have stopped perform had a firewall warning and software stopped working
1:engineering tool and engineering tool not working received from cugjzqlf djwbyact my system is facing an issues w le connecting engineering tool and engineering tool software below is the erro message engineering tool cid image png d db for engineering tool cid image png d db please support cugjzqlf djwbyact executive sales pany india ltd mob mail cugjzqlf djwbyact mailto cugjzqlf djwbyact
2:webshop access i didn t see my customers at webshop distributor tool also i cann t chose any salesorg i have unlocked all my accounts and change the password but the problem remains
1:erp error team i am experiencing some error in erp sid application firstly i am not certain whether i am accessing sid system or not i have logged into netweaver in my system is t s the correct application i should be using please find attachment that can give a glimpse of the error feel free to chat or email or phone call with me to understand more on t s
4:reset the password for arsbtkvd qieagkos on erp production erp please reset users password to daypay
1:erp logon received from ubdihsop ahyeqpmx will you please help me to logon to erp it doesn t want to accept my password i t nk i need to put in new password kind
3:list of it team functions with names received from kflqpite gbeoqsnc gso team can you forward us the list of it team members grouped by their function example team members it function solution petrhyrncy support erp supply chain srinfhyath vijeghtyundra shwhdbthyuiethadri sanhjtyhru kurtyar windows server active directory security erp security non erp
2:password locked received from cuytdmhv yeqdmwvt please unlock my password for erp and net weaver user id kimufghtyry
1:analysis for microsoft excel access erp business intelligence received from zolnubvq ehrqifxp please install analysis for microsoft excel on xrqnyzhb oblghuyf and kvwrbfet jrhoqdix s puter ashley employee number is vic lonn employee number is best
1:ess site sales and markhtyeting tab missing ess site sales and markhtyeting tab missing
2:wifi not working stuck on yet no networks shown will not turn off ony mobile broadband works name todghtyud usa language browser microsoft internet explorer email todd usa pany customer number telephone summary wifi not working stuck on yet no networks shown will not turn off ony mobile broadband works
4:reg warehouse tool munication tickets received from jvhqyamt wodzrcjg gso team please assign any critical warehouse tool tickets to network team after my office hours and inform them network ops team should be able to resolve the issues and if they need any support intern they will contact me with best
3:ticket update on inplant ticket update on inplant
3:time format needs to be changed to hours time format needs to be changed to hours puter name awyw awyw plant awyw bnsh awyw awysinic connected to the user system using teamviewer contact connected to the pc using rdp added the user to the admin group restarted all the pc s help the user change the time zone on all the pc s issue resolved
2:windows password reset for jogt harrhntyl windows password reset for jogt harrhntyl
6:collaboration platform site not launc ng received from xlvuhjea mjugvtnd dear it help desk i am unable to navigate out via internet explorer to places like collaboration platform or purchasing also skype will not open for me and i can t see other people s availability on outlook or skype please help yes i ve tried logging off and on and removing the battery no i haven t recently changed my homepage but yes i did recently change my password using password management tool let me know of any questions
0:unable to upload file on collaboration platform unable to upload file on collaboration platform
4:domain account locked out domain account locked out
1:operator forgot login password qgwypesz fzsdnmrk user id zemboks ic wel e our next available agent will be with you shortly interaction alerting agent website visitor has joined the conversation rakthyesh ramdntythanjesh robhyertyj
3:ticket update on ticket no ticket update on ticket no
3:trying to sign on to purchasing system but the website will not even load trying to sign on to purchasing system but the website will not even load
4:supply chain software signin received from oetlgbfw bsctrnwp my password is not working please reset my password username matghyuthdw
0:unable to connect to printer i am unable to connect to my printer and print t ngs when i try to print it says drivers need updated but if i go to install the drivers i get an error anyways
1:access to bw production sid in erp i can log into bex via the web but it is asking for id and password i would need access to usa plant usa plant usa plant
6:consultant needs collaboration platform access consultant ycimqxdn wtubpdsz requires collaboration platform access the same as nkqafhod xbvghozp both users are from schneider downs please refer to inc submitted on august nd and ticket ticket no t s is needed as soon as possible as ycimqxdn wtubpdsz has started s engagement if he already has access please provide the credentials he should use for s license please contact me with any questions
3:the hr tool portal for finance returns an error when trying to run reports the hr tool portal for finance returns an error when trying to run reports
6:byclpwmv esafrtbh is unable to login to ticketing tool byclpwmv esafrtbh is unable to login to ticketing tool
5:vip printer not working vip printer not working driver update prompt
1:issues with mic and screen shatryung on skype issues with mic and screen shatryung on skype
2:when connected to telekom mobile broadband the vpn does not work when connected to telekom mobile broadband the vpn does not work error page can not be displayed vpn works fine with wlan
4:skype issue received from zfburidj jmilguev there i cannot sign into skype and i have an important meeting i need to get on to t s morning
0:ughzilfm cfibdamq called to check if the account are active ughzilfm cfibdamq called to check if the account are active
1:outlook not working freezing outlook not working freezing
1:erp running slow received from rtpmlwnk unpambrv erp is running estorage productly slow i am at the usa il reconditioning plant with today being the last day of the month it is imperative that we enter as many orders as possible can you please look at t s
3:the e time system is not working the plant controllers are receiving an error message whenever we try to run a rpt please review the attached document in order to view the error message i can be reached on my cell at or my office
1:error message for hana and not able to open file to run quote file that i need phone when open up erp analysis for microsoft excel i get error the error shows following message the launcher is exited with error see log file for more detail the analysis add in is not registered correctly
1:issues with pany ebusiness mailbox issues with pany ebusiness mailbox
2:hr tool access received from umzcxfah aoshpjiu good morning i am unable to run any reports in hr tool today it worked fine yesterday please advise
5:missing folder in outlook missing folder in outlook
0:unable to get the skype add in unable to get the skype add in
3:ticket update on inc from dslamtcb ezbmonjr ticket update on inc from dslamtcb ezbmonjr
2:printer co is not printing printer co is not printing server hostname error update driver contact
5:query from qdapolnv jlcavxgi query from qdapolnv jlcavxgi
6:basis on call s ft details received from mnxbeuso rfmdlwuo team please find basis weekend weekday night on call schedule and s ft schedule as per attachment t s excel is in the below location in the collaboration platform you can save the below link so that you can use t s link to find on call s ft persons and will keep updating the excel with the details as and when required
2:please provide full access to hostname rtr k pany please provide full access to hostname rtr k pany
2:password locked received from ebkfwhgt flapokym s venkbghksh i no login id sv is locked pl arrange to unlock the same immediately pghjkanijkraj s s
6:browser issue i cannot access pany collaboration platform to sign into hr tool
6:can not start netweaver received from wsimcqzt xvwzbdhq during to start netweaver system require net framdntywork could you please add that on my pc cid image png df aad mit freundlichen grugermany with best
2:printer problem issue information please plete all required questions below if not it will be returned back to the gsc requester to provide required information gsc to review ticket if not able to resolve then please assign to appropriate group per your printer problem assignment flowchart printer name make model ex hq wy hp hr plus hr detailed description of the problem i am receiving an error message window box that states install driver when i click to install it appears that it is working however i then get another message that states the document could not be printed type of documents not printing email excel word etc all inwarehouse tool delivery note production order etc what system or application being used at time of the problem ex windows erp kls if not printing at all does it respond to a ping mand on the network and has a power cycle of the printer been pleted if erp system w ch system ex sid sid hrp plm if it s an erp printer problem can the erp output be rerouted to another erp printer temporarily what printer can it be rerouted too if document is not printing correctly please scan copy of the document and attach to the ticketing tool ticket
5:multiple shop floor employees getting locked out of mii in usa o o please help unlock the accounts of the following employees they are currently unable to log into mii and record production value add keghn zanegtyla clock pfxwuvce hcbmiqdp clock
1:outlook not accepting password outlook outlook not accepting password outlook
4:rar file query rar file query
1:ad password reset ad password reset
1:erp problem sid unable to delete customer from personal value list user ripfghscp has accidently added one customer to her personal value list now the customer shows up in every sales document as default not allowing to search for different customers please check and provide a short tutorial how to solve t s problem daily work is heavily influenced
5:my sysetem remote access received from utgszjrf pacfvxzk dear sir my system is cannot able remote access so me look into that awyw with
6:call from t rd party to talk to it head to present themselves call from t rd party to talk to it head to present themselves
2:windows user id received from ilbkhgxd rsqytd help desk please provide the windows user id to below user user id gbytu name g bfghabu
2:wifi is not working wifi is not working
1:engineering tool not opening received from vsiemxgh lgeciroy dear sir mam kindly refer the below screenshot my engineering tool is not opening and showing the below error request you to resolve the issue immediately cid image jpg d bbed best
5:vpn link received from neoarmgd meodvbxu i am not able to log on to above network with me windows login credentials please check and resolve as my work is getting hampered
1:ooo issues with mailbox pany received from fbyusmxz kxvmcbly i am owner of the mon mailbox pany i have created a new folder xxxxx under the folder inbox for uacyltoe hxgayczeing cid image png dc dbe all other members of t s shared mailbox can not see the folder xxxxx and i can not delete it anymore i can click on delete folder and get no error message but the folder is still there also other members have created folders under the folder inbox e g soedjitv wvprteja scherfgpd has created the folder uacyltoe hxgaycze the folder uacyltoe hxgaycze is only visible for her also for me as the owner the folder is not visible somet ng is wrong with t s mailbox could you please check
5:mii password reset unlock account mii password reset unlock account
0:unable to login to erp unable to login to erp
4:sid erp uacyltoe hxgaycze login issue password reset received from ilbkhgxd rsqytd help desk following issue is faced when i was trying to login in sid erp uacyltoe hxgaycze please go through below screen shot do the needful cid image png d ded cid image png d ded cid image png d ffbcf since i used t s system long back i would like to request you to do password reset please do the needful at the earliest
2:windows password reset windows password reset
5:mii password reset unlock account mii password reset unlock account
5:my outlook and skype does not work when i am at home it only works in the office name callie pollaurid language browser microsoft internet explorer email xzupryaf vlbikhsm customer number telephone summary my outlook and skype does not work when i am at home it only works in the office
4:system not responding system not responding
5:multiple display not working multiple display not working
1:erp account unlock erp account unlock
3:tablet not booting tablet not booting
3:log in permissions not working need to change password also please call me name etlfrucw ziewxqof language browser microsoft internet explorer email etlfrucw ziewxqof customer number telephone summary log in permissions not working need to change password also please call me ic wel e our next available agent will be with you shortly interaction alerting agent website visitor has joined the conversation rakthyesh ramdntythanjesh dartvis
3:login to mii issue login to mii issue
1:email calendar on my phone received from tjlizqgc ngvwoukp i just received a replacement of my pany supplied phone i have set it up but need for it to be given access to my email contacts and calendar if t s is not the right place to make t s request please let me know
2:password reset for xhaomnjl ctusaqpr password reset for xhaomnjl ctusaqpr
2:password reset request password reset request
3:ticket update on inplant ticket update on inplant
0:unable to print from dv unable to print from dv
6:can you tell me the phone number for office at the usx tower received from azxhejvq fyemlavd mikhghytr wafglhdrhjop sr manager global et cs and pliance programdntys
3:login script pop up query login script pop up query
3:ticket update on inplant ticket update on inplant
5:vip printer setup vip printer setup
1:outlook not connected to server having queries on connecting to external monitors outlook not connected to server having queries on connecting to external monitors
2:printer new driver update needed name kaguhxwo uoyipxqg language browser microsoft internet explorer email kaguhxwo uoyipxqg customer number telephone summary printer new driver update needed
1:engineering tool locked out received from nabjpdhy bjuqwidt i changed my passwords and i tried to log onto engineering tool and it says too many failed attempted see attached screenshot stefyty hunt prototype tech product engineering nabjpdhy bjuqwidt mailto nabjpdhy bjuqwidt
2:password reset to annette ic wel e our next available agent will be with you shortly interaction alerting agent website visitor has joined the conversation rakthyesh ramdntythanjesh robhyertyj
2:windows asks to install driver and then won t allow me to print please plete all required questions below if not it will be returned back to the gsc requester to provide required information gsc to review ticket if not able to resolve then please assign to appropriate group per your printer problem assignment flowchart printer name make model all printers even local detailed description of the problem windows needs to download and install a software driver from the hostname puter to print to cl same message for all printers type of documents not printing email excel word etc inwarehouse tool delivery note production order etc all documents will not print from any source what system or application being used at time of the problem outlook excel erp all of them if not printing at all does it respond to a ping mand on the network and has a power cycle of the printer been pleted shutdown puter and printer same error message if erp system w ch system ex sid sid hrp plm all if it s an erp printer problem can the erp output be rerouted to another erp printer temporarily what printer can it be rerouted too if document is not printing correctly please scan copy of the document and attach to the ticketing tool ticket
1:office activation on corporate phone office activation on corporate phone
4:request to reset microsoft online services password for pvtiqgsh orlzgfsx request to reset microsoft online services password for pvtiqgsh orlzgfsx
4:delete print jobs on prtqc delete print jobs on prtqc
1:i changed my password and now cannot sign into skype name mikhghytr language browser microsoft internet explorer email vcyktjxp uxdojvrq customer number telephone summary i changed my password and now cannot sign into skype
2:hr tool queries for former employee hanghdyle hr tool queries for former employee hanghdyle
4:re ticket no pany center authorization received from zdnqowag cdtyonhw t s is approved
3:ticket update for inplant ticket update for inplant
3:ticket update for inplant ticket update for inplant
1:outlook not launc ng outlook not launc ng connected to the user system using teamviewer reconfigured the mscrm caller confirmed that he is now able to see the emails on outlook issue resolved
3:ticket update regarding ticket no from tqvpohwj tbkywpqz ticket update regarding ticket no from tqvpohwj tbkywpqz
3:need to map add network printer need to map add network printer
5:jerghjemiah brock your windows password is expiring soon i need assistance resetting my password jerghjemiah brock your windows password is expiring soon i need assistance resetting my password
1:all permissions for discounts has been removed for znq zno znr zns need to be restored for the whole mti team all permissions for discounts has been removed for znq zno znr zns need to be restored for the whole mti team
0:unable to launch erp logon balancing error unable to launch erp logon balancing error
3:ticket update on ticket no ticket update on ticket no
1:email delegation email delegation
4:skype login issue summary unable to log into skype after password change yesterday
1:outlook issue outlook issue
3:need to configure printer need to configure printer
2:wifi guest account wifi guest account
0:unable to boot laptop unable to boot laptop
1:erp sid password reset done confirmed with user erp sid password reset done confirmed with user
3:need to setup exchange on corporate iphone need to setup exchange on corporate iphone
1:inc ticket update inc ticket update
5:mapping network mapping network
1:outlook cache email query outlook cache email query
4:re ticket no pany center authorization received from rubiargty fatgrtyma pany cathytyma update the position title as per request regarding access please provide copy access person s name
3:ticket no pany center authorization received from udzkgbwl bgpedtqc i m still waiting for problem resolve please advise who s approval you still need or when i can have access
1:i can not print it is asking me to install a print driver i can not print it is asking me to install a print driver i can not print it is asking me to install a print driver i did with not ng happened
4:s op received from uyrpdvoq mbzevtcx could you please reset my password uyrpdvoq mbzevtcx sales manager earthworks european served area north uyrpdvoq mbzevtcx mailto uyrpdvoq mbzevtcx pany infrastructure gmbh gesch ftsf hrer phvkowml azbtkqwx und naruedlk mpvhakdq www pany
1:erp training queries erp training queries
2:problem with office received from zywoxerf paqxtrfk dear help desk my office always gives me a blank page see below for a screen shot please help cid image png d c x jdamieul fandyhgg phd us senior staff engineer zywoxerf paqxtrfk mailto zywoxerf paqxtrfk
2:printer configuration printer configuration
1:erp sid password reset erp sid password reset done confirmed with user
3:logon error in erp sid logon error in erp sid
4:sn access received from rdfjsawg zpmxgdcw please add user vvkatts to ticketing tool erp finance group let me know if you have any questions
1:outlook not loading outlook not loading
1:emails are not working emails are not working
1:impact award password reset impact award password reset
2:password reset through password management tool password manager password reset through password management tool password manager
1:ad account lock out ad account lock out
1:account locked out in ad account locked out in ad
5:microsoft outlook not work user bhqvklgc vscdzjhg after change the password using password management tool outlook not work we ve deleted the profiles and reconfigured outlook again but is asking the password continuously user bhqvklgc vscdzjhg e mail bhqvklgc vscdzjhg user id marrthyu puter name ekbl
1:outlook fails to open outlook fails to open
1:erp sid password reset and unlock account request erp sid password reset and unlock account request
3:new password for erp sid bex needed received from ptyxefvk fhazbrwn could you please provide me a new password for bex
2:password expires received from loqdtrfn apxmsjkc during my holidays my password expires and i couldn t change t s
1:erp sid account unlock erp sid account unlock
0:unable to print pany label received from rxoynvgi ntgdsehl it team kindly please assist as we unable to print pany label no error message prompted not ng print out from zebra label printer
2:please reset password erp sid production name shathyra language browser microsoft internet explorer email gvktqfrj uawjnfel customer number telephone summary please reset password erp sid production user grargtzzt
5:vpn vpn
4:receiving mails from unknown received from wdybmizf ekqgpaus i am receiving some mails from uperformsystem ancile mailto uperformsystem ancile is that a spam mail if not why i am receiving t s mails please provide the details cid image png daf f cid image png daf f best
2:habe gestern mein passwort ge ndert nun verbindet sich outlook nicht mit axeclkro snfmerdb kann anmeldetaten eingeben aber fenster kommt immer wieder anmeldung gelingt nicht heute nochmal passwort ge ndert gleiches problem kann outlook nicht nutzen und keine mails bearbeiten
0:unable to login to shop floor system unable to login to shop floor system error authentication failed
1:i m not able to login to skype municator i m not able to login to skype municator
2:please help me to set up skype conference calling feature on my pany smart phone i phone name nthryitin language browser netscape email dqwhpjxy pozjxbey customer number telephone summary please help me to set up skype conference calling feature on my pany smart phone i phone
1:ana pethrywrs call conference to hr support ana pethrywrs call conference to hr support
1:erp account password reset ic wel e our next available agent will be with you shortly interaction alerting agent website visitor has joined the conversation rakthyesh ramdntythanjesh v hrty sndaofyw jetcxpda rakthyesh ramdntythanjesh
4:skype not working ic wel e our next available agent will be with you shortly interaction alerting agent agent did not answer reassigning your interaction to another agent interaction alerting agent website visitor has joined the conversation rakthyesh ramdntythanjesh shaungtyr gwptzvxm rhozsfty rakthyesh ramdntythanjesh
0:unable to send mails ic wel e our next available agent will be with you shortly interaction alerting agent website visitor has joined the conversation upcgxthj lnsvemxy i cannot send emails rakthyesh ramdntythanjesh johthryu
3:guest wifi access for lefrte eafrtkin guest wifi access for lefrte eafrtkin
0:unable to hear any audio from bluetooth headset through skype call unable to hear any audio from bluetooth headset through skype call
3:ticket update on inplant ticket update on inplant
0:user wants to update passwords using password manager link user wants to update passwords using password manager link
3:ticket update on inplant ticket update on inplant
5:map network drives map network drives
1:outlook freezes when trying to open a new email templet outlook freezes when trying to open a new email templet
2:printer driver installation printer driver installation
0:unable to login to collaboration platform site from home unable to login to collaboration platform site from home
5:msc not municating with erp orders picking confirmed in msc are not confirming as picked in erp all orders are showing on erp as not confirmed yet
1:ad password reset ad password reset
0:unable to open outlook after changing the password unable to open outlook after changing the password
0:unable to open ess page from home pc win unable to open ess page from home pc win
2:hr tool site will not recognize email address after windows upgrade tried entering into hr tool site but cannot enter because of email address it did not change but windows version upgrade from to
2:hr tool etime screen will not open to request vacation time off xszoedmc gmhkdsnw hr tool etime blank screen es up when trying to access screen shot attached
6:caller wanted to speak to email server admin as one of s email s panys email is blocked by pany caller wanted to speak to email server admin as one of s email s pany s email is blocked by pany helped user with it email address help pany and asked to send email with screenshot
1:e mail question received from anpocezt qturbxsg i would like to put a ribbon on the bottom of some my e mail with the attached information who can i go to for help i would like to make an extra signature with my name below and then add the information between my e mail address and pany address best
6:blank call blank call did not receive any response from other side
1:office is not licensed office is not licensed
3:need to map printer need to map printer
6:bitte um r ckruf morgen um uhr mitteleurop ischer zeit received from ptuchwad yzvrlcqa grund mit neueinstellung outlock geht vieles nicht mehr mit freundlichen gr ssen uwe schr ck technische beratung und verkauf ptuchwad yzvrlcqa mailto ptuchwad yzvrlcqa pany deutschland gmbh gesch ftsf hrer rfwlsoej yvtjzkaw phvkowml azbtkqwx naruedlk mpvhakdq sitz der gesellschaft germany hgermany registergerirtcht bad homburg hgermany hrb diese mitteilung ist einzig und allein f r die nutzung durch den adressaten bestimmt und kann informationen enthalten die schutzw rdig vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind die verbreitung verteilung oder vervielf ltigung dieser mitteilung durch personen bei denen es sich nicht um die beabsichtigten empf nger handelt ist streng verboten wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist dann benachrichtigen sie bitte den absender und l schen sie diese mitteilung pany posts select the following link to view the disclaimer in an alternate language
5:zdsxmcwu thdjzolwronization issue zdsxmcwu thdjzolwronization issue
1:outlook cras ng msd crm outlook issue outlook cras ng msd crm outlook issue
1:acces to sid received from aiobpkzm rmfjwtpl i need access to sid could you please help me cid image png de deee saludos jorghge ramdntyfon abrurto tsantamaria supervisor credit ar finance aiobpkzm rmfjwtpl mailto aiobpkzm rmfjwtpl cid image jpg cfac dsid e
0:unable to open outlook and skype name p l schoenfeld language browser microsoft internet explorer email iotudrxg odpcwvez customer number telephone summary can not open outlook and can not sign into skype for business
2:panyguest access name erirtc language browser microsoft internet explorer email dabhruji customer number telephone summary erirtc wifi access for the following is not working dtbycsgf vfdglqnp saztolpx xqgovpik
1:outlook freezes outlook freezes
2:pany iphone from aorthyme rnsuipbk sent monday august pm to badgknqs xwelumfz subject pany iphone pollaurid t s is regarding your mobile phone that needs to changed please call vendor at t s number t s should be the best choice to get the issue fixed
4:subject account information updated from uperform spam queries subject account information updated from uperform spam queries
0:unable to load crm add in on outlook unable to load crm add in on outlook
4:subject account information updated from uperform spam querries subject account information updated from uperform spam queries
5:mobile device activation mobile device activation pany device
4:send function is not working outlook send function is not working outlook
1:outlook is not working outlook is not working
2:password reset request by ughzilfm cfibdamq password reset request by ughzilfm cfibdamq
1:accounts erstellen bitte von gogtyekhan merdivan gesendet montag august an ughzilfm cfibdamq betreff accounts erstellen bitte hallo bitte accounts erstellen f r mitarbeiter ujtmipzv cwdzunxs xaqzisrk ahbgjrqz fyedqgzt jdqvuhlr diese mitarbeiter haben noch kein anmeldeaccount mit freundlichen gr en b eng qidgvtwa qvbutayx leitung strahlen supervisor blasting qidgvtwa qvbutayx gesch ftsf hrer managing directors phvkowml azbtkqwx naruedlk mpvhakdq sitz registered office germany registergerirtcht listed in the court register pers nlich haftende gesellschafterin general partner pany pany beteiligungs gmbh sitz registered office f rth bay registergerirtcht listed in the court regster diese mitteilung ist einzig und allein f r die nutzung durch den adressaten bestimmt und kann informationen enthalten die schutzw rdig vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind die verbreitung verteilung oder vervielf ltigung dieser mitteilung durch personen bei denen es sich nicht um die beabsichtigten empf nger handelt ist streng verboten wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist dann benachrichtigen sie bitte den absender und l schen sie diese mitteilung select the following link to view the disclaimer in an alternate language
3:need the bex analysis add in need the bex analysis add in
5:failed skype mtg received from yiramdntyjqc qtrcepsa dear it i tried to join a s op forecasting training session today but could not see the presenter s screen below is the link the training has been rescheduled for t s ing friday is there anyt ng i can check before friday to insure i don t have t s problem again
1:adding members to shared mailbox groups adding members to the shared mailbox group
2:prtgghjk and sid password reset unable to login to prtgghjk and sid systems
2:wifi not working wifi not working
3:laufzeitfehler bei hrp hcm production folgender fehler ist bei der erstellung der zeitnachweise aufgetreten siehe anhang alle ferienarbeiter bzw randstad mitarbeiter sind nur bis einschlie lich donnerstag den im system
4:dmitazhw kxbifzoh lock out dmitazhw kxbifzoh lock out mii system
3:ticket update on inplant ticket update on inplant
0:unable to connect to vpn unable to connect to vpn
1:erp sid issue summary need help gaining access to a query in sid i can get into sid i can get into be analyzer i can find the query name i am looking for csr quote count but when i try to open it i get a error message that reads a critical programdnty error has occurred the programdnty will now terminate i need access t s week for training that i have scheduled
3:login help to hub login help to hub
4:reset the password for btelgpcx nrlfhbmu on erp production erp reset the password for btelgpcx nrlfhbmu on erp production erp
3:new password not updating in the windows new password not updating in the windows
4:system frozen on startup system frozen on startup
0:unable to view hr tool global view and crm on collaboration platform unable to view hr tool global view and crm on collaboration platform
4:skype not working received from yzugpdco nsyapewg team just to inform that skype is not working from my pc yzugpdco nsyapewg director sales pany europe yzugpdco nsyapewg mailto yzugpdco nsyapewg
2:password reset password management tool password manager password reset password management tool password manager
1:outlook inbox updating received from xfdkwusj gyklresa since t s morning outlook is updating my inbox see image of message cid image jpg dff dd bad t ng it is sucking out my bandwidth and slow my connection also when i went in pasue for lunch it was at gb left after i returned it started again from gb xfdkwusj gyklresa sales manager earthworks european served area south xfdkwusj gyklresa mailto xfdkwusj gyklresa please note our new telephone number and pany address effective pany infrastructure gmbh gesch ftsf hrer phvkowml azbtkqwx und naruedlk mpvhakdq
1:ad locked out ad locked out
0:user wants to log in to infonet user wants to log in to infonet
3:no access to netweaver when i try to connect with netweaver these messages appears access way not found t s don t treat properties of register library
2:password unlock for venkthrysh received from nmtekfrz tjxzeuqm please unlock the password for userid venkthrysh the laptop is locked due to entering wrong password
2:printer configuration summary i want to configure printer to my laptop w ch is available in t
5:following up it please can you block t s email address in pany email server best
6:business client issue summary need netweaver to check drawing documents when opening follwing error message microsoft net framdntyework not installed please contact administrator
1:access to mon mail box received from pradtheypxsuqgidj txlpcqsg i am the owner of the following mon mail box knowledge center kenametal mailto knowledge center kenametal w in knowledge center pany mailto w in knowledge center pany my concern today is that i am able to view w in knowledge center pany mailto w in knowledge center pany but unable to view knowledge center pany mailto knowledge center pany pl see below the screenshot request pl resolve the same cid image jpg dfe bf best
6:kurtyar khty received from aksthyuhath shettythruy pany please reset the password and send the new password to s manager mr sbfhydeep kurtyar nrbgctwm kfwdhrmt emp no name useid manager saoltrmy xyuscbkn kurtyar khty nrbgctwm kfwdhrmt with
5:vvrttraja received from aksthyuhath shettythruy pany mr aetwpiox eijzadco is unable to login ess portal please reset the password and send the new password to s manager mr shynhjundar s tauogwvl xfvqakdw emp no name useid manager aetwpiox eijzadco vvttraja shynhjundar s with
1:anmeldeaccount mp ek am pc empwa einrichten bei r ckfragen durchwahl bei lqjoagzt gqueiatx am oben genannten pc muss der anmeldename mp ek freigegeben werden wie mit crishtyutian pryes besprochen
2:password reset received from htburown hpkfjqyr hai can you reset my passwords for all logins kind
6:cannot login good morning we cannot login to sid due the following error logon balancing error could not connect to message server rc do you want to see detailed error information can you please check and let me know he error exists at least for fleisrgtyk and me leibdrty
0:user account is being locked again zhrgtangs received from kbclinop vsczklfp user id zhrgtangs account is being locked again when the puter went into screensaver
1:engineering tool installation issue for distribuators detailed description of the problem including shopfloor mac ne name sogo engineering tool or other app using vlan location source ip from traffic generated destination ip type of application eg rdp ping teamviewer any specific port traffic alone been blocked when did it work last is the issue specific to only the location mention or for other sogo engineering tool location additionally attach the screenshot of the ping tracert traffic
2:problem beim skannen von unterlagen received from jctnelqs lansuiwe verehrte damen und herren aktuell funktioniert das einskannen von unterlagen nicht kein zugriff drucker mp pc nr empw bitte um ab lfe mit freundlichem gru jctnelqs lansuiwe quality assurance jctnelqs lansuiwe mailto jctnelqs lansuiwe pers nlich haftende gesellschafterin pany gmbh sitz der gesellschaft f rth registergerirtcht f rth hrb
5:ms office installation wird nicht abgeschlossen siehe anhang tel office installation wird nicht abgeschlossen
3:tr rappel vous avez un nouveau message spam received from hupnceij hyozjakb all it s a spam i do not have any account in ingdirect and if i would have one wouldn t related to my pany email sinc res salutations best
5:zlgmctws khfjzyto don t have access to her puter she has forgotten her password could you please help us received from qbewrpfu lwibmxzo mit freundlichen gr en best
1:erp password locked received from gnasmtvx cwxtsvkm please unblock the erp password userid hegdthy gnasmtvx cwxtsvkm
4:scanner im werk germany steel funktionieren nicht for your information ngprt the printer name
4:scannen vom scanner vh geht nicht mit dem nweise laufwerk nicht bekannt scannen vom scanner vh geht nicht mit dem nweise laufwerk nicht bekannt
3:nx is not opening through extr but nx power drafting is opening name megfgthyhana language browser microsoft internet explorer email pkzthgea kgvsdmpj customer number telephone summary nx is not opening through extr but nx power drafting is opening
1:erp login error received from rmezbnqt ntbmkpuh i am unable to login to erp please do the needful cid image jpg de bbd
1:account information updated could you please confirm whether t s is a genuine mail
3:tele vendor card is not working tele vendor card is not working
4:request to reset microsoft online services password from microsoft on behalf of pany inc mailto msonlineservicesteam microsoftonline sent monday august am to nwfodmhc exurcwkm cc tiyhum kuyiomar subject rad request to reset microsoft online services password for tgynoqcs uxfyzrma importance gh request to reset user s password the following user in your organization has requested a password reset be performed for their account tgynoqcs uxfyzrma first name nehtjuavat last name patirjy consider contacting t s user to validate t s request is authentic before continuing if you have determined that t s is a valid request use your service s admin portal office windows intune windows azure etc to reset the password for t s user want to let you users reset their own passwords check out how you can enable password reset for users in your organization with just a few clicks sincerely pany inc t s message was sent from an unmonitored email address please do not reply to t s message
5:mobile device activation from hzudxyqb qsmrwvle sent monday august am to nwfodmhc exurcwkm subject rad fw your mobile device is temporarily blocked from synchronizing using exchange activesync until your administrator usas it access importance gh please restore my mobile settings to enable access emails on mobile thanking you best
1:outlook not working name vivian kurtyar language browser microsoft internet explorer email jecigpzw gqpmxwal customer number telephone summary outlook not working
1:erp not working received from irqpwgtn dpautgeh dear sir following message is ing w le clicking erp icon emp code user id schyhty cid image jpg d ebbdf with best
1:error w le changing password in password management tool password manager error msg is attached error w le changing password in password management tool password manager please see attached snapshot do the needful
2:please help to unlock pw for user zhrgtangs received from kbclinop vsczklfp we tried to unlock from password management tool site but failed please help to unlock for user zhrgtangs
3:not able to login attendance tool i am not able to login attendance tool application my user id is
4:skype could not work skype could not work can not hear anyt ng
4:request to reset microsoft online services password for nhjpxoct ewngozhx request to reset microsoft online services password for nhjpxoct ewngozhx
1:engineering tool access requested engineering tool access requested
6:broken client anti virus broken client anti virus
0:unable to approve expense report from proygkjt mwetuhqf sent sunday august pm to nwfodmhc exurcwkm cc ifblxjmc dyrgfwbm callie pollaurid subject re expense report has been submitted jeffrghryeytyf strigtyet submitted s expenses below but it did not show up as a task for me to approve in the ess portal i ve approved three other employees two before jeffrghryey submitted s and one after please identify why jeffrghryey s expense submittal did not show up in my system to approve i received the workflow email that he did submit original message from workflow system mailto wf batch pany sent friday august pm to proygkjt mwetuhqf proygkjt mwetuhqf subject expense report has been submitted the following expense report has been submitted for your approval personnel no jeffrghryeyrghryey a strgrtyiet expense report no start date end date total costs usd reimbursement amount usd to review t s expense report in full please log into your universal worklist on manager self service
2:please reset telephony software password for username ticket no please reset telephony software password name full name cajdwtgq breqgycv username pogredrty extension site israel
4:skype for business is shutting down when starting the puter the error message is skype for business has stopped working and there is an icon to click that says close the programdnty
6:cannot connect to internet although wifi connected received from ugephfta hrbqkvij cannot connect to any internet site via explorer although my wifi is connected pls help urgently i am supposed to run uacyltoe hxgayczeing and am already an hour be nd
1:emails not updating emails not updating
5:ms outlook not accepting password ms outlook not accepting password
1:erp password locked received from gnasmtvx cwxtsvkm please unblock the erp password userid hegdthy gnasmtvx cwxtsvkm
2:how to access drwgs from net weaver name jvpkulxw ovuweygj language browser microsoft internet explorer email jvpkulxw ovuweygj customer number telephone summary how to access drwgs from net weaver
2:problems weekly report received from jokgacwd hdfcwust all i can t transfer my weekly report to the system don t know what s the problem see the atache as well need your support
6:cannot use skype for business with full audio and video it does not respond and must be closed down any skype meeting used must be entered with call me at and don t join audio the use skype for business full audio and video experience only freezes skype it takes really a long time to open again
6:connecting to vpn connecting to vpn
0:unable to scan from the hp all in one printer unable to scan from the hp all in one printer
4:reset the password for ljpgedia bzqcwsgf on erp production erp reset the password for ljpgedia bzqcwsgf on erp production erp
0:updating password on password management tool updating password on password management tool
5:vpn received from peojqgvm qayeptuo not able to log into vpn need some assistance please
1:ie settings ie settings
0:unable to install draftsight on the pc unable to install draftsight on the pc
0:unable to connect to skype unable to connect to skype
2:weekly report error message received from mrczxwje ocasryzq hallo bitte um behebung von folgendem problem bei aktiver vpn verbindung kann der weekly report nicht hochgeladen werden cid image jpg dffc cd mit freundlichen gr en best
1:erp password reset urgent account got locked out erp password reset account got locked out
2:password has expired password has expired
1:engineering tool error engineering tool error
4:reset ess password reset ess password
5:query attendance tool account query attendance tool account
3:ticket update on ticket no ticket update on ticket no
3:nicrhty wanted to set ooo from ofwxjriq rwcxkflq s mailbox nicrhty wanted to set ooo from ofwxjriq rwcxkflq s mailbox
4:require crm access in android phone received from luxdnsvk qmnyzcfs i would like to use crm on my android mobile phone kindly let me know the procedure with best
3:ng azubi locked ng azubi locked
5:final quota warning can you please help me on trailing email on mailbox full warning
5:mobile device support received from ebqdmgpk daoyrtmj i am having issues with in ing outgoing call on my pany mobile device i was unable to access the global support center on the hub i will likely need a new device as t s issue is impact related do i contact vendor mobile directly or
1:it help for engineering tool and engineering tool dear sir please help to download software of engineering tool engineering tool on my laptop our details are as below i have a dealer of pany india ltd dist name ramdntya enterprises aurangabad maharashtra dist code
1:account getting locked frequently account getting locked frequently user changed the password today itself
2:problem with erp logon received from zaeduhlt jdgsamtv cid image png dffa be mit freundlichen gr en with best
2:windows activation message received from tzradpnj izlotycb it team what am i supposed to do with that issue
2:passwort entsperrung erp sid received from plfwoagd chtpiazu trotz benutzung des password management tool passwortmanagers funktioniert die entsperrung nicht ich konnte mich nicht in erp sid einloggen password management tool entsperrung verwendet kein erfolg anruf bei it r cksetzung pw auf daypay zugang zu sid dann m glich musste aber ber password management tool wieder alle pw angleichen auf das neue pw nach telefonat erneutes einloggen im erp versucht geht wieder nicht tut mir leid leute ich kann nicht den ganzen tag damit verbringen mir neue passw rter zu berlegen bringt password management tool mit erp pw endlich zum laufen damit diese firma effizienter wird f r den aktuellen fall bitte ich um erneute r cksetzung es sid passworts auf daypay damit ich weiterarbeiten kann cid image png dff acc mit freundlichen grugermany best
5:vvdortddp received from aksthyuhath shettythruy pany please reset the password of mr pradtheyp and share the new password to s manager mr navbrtheen gogtr utoegyqx lhosidqg emp no name useid manager yaxmwdth xsfgitmq vvdortddp navbrtheen gogtr with
1:issue with erp sid issue with erp sid page is not loading
1:outlook email access for felix zhang mobile device activation personal device received from kbclinop vsczklfp please usa outlook access email and calendar for below staff on s iphone avmeocnk mvycfwka mailto avmeocnk mvycfwka dept r d
5:vpn login issue account lock out vpn login issue account lock out
5:mobile device activation pany provided mobile device activation pany provided
1:ie not launc ng ie not launc ng tried opening in safe mode no go reset no go tried disabling ie windows features failed to disable reboot system it worked fine
1:ad account lock out and password reset through password management tool password manager ad account lock out and password reset through password management tool password manager
1:ad account locked out ad account locked out summary i am locked out of my puter
4:skype issue unable to make or receive calls in skype unable to make or receive calls in skype most of the times the warehouse tool thru hehr toolhones is not audible but can be heard thru speake
1:in the inbox always show there are several emails w ch has not been read but i had already
1:account lock out issue account lock out issue
3:general query about rdp user wanted to report about some one working on s system without s awareness checked with changes happened in puter it was erp went back to default settings checked in programdntys and features it was erp patch installed during that time appreciated user and asked to inform if he sees t s activity again
1:account lock out issue account lock out issue remote into user puter and removed all old password cleared temp and prefetch file signed in to outlook and checked with skype ran lock out status and informed user to update password in all mobile device
0:unable to print from erp unable to print from erp
1:intermittent internet connection intermittent internet connection
4:system slow on start up system slow on start up
4:sign on is not working name mikhghytr karaffa language browser microsoft internet explorer email vfrdxtqw jfbmsenz customer number telephone summary my single sign on is not working
2:pc probleme urgent received from eluvxqhw gpbfkqeu hallo folgende funktionen und programdntyme laufen nicht mehr weekly report l t sich nicht bertragen meldet falscher serverpfad collaboration platform findet die biblotheken nicht mehr keine synchronisation mit collaboration platform mehr lte verbindung nicht m glich mit freundlichen gr en eluvxqhw gpbfkqeu anwendungstechnik application engineer transportation central europe e mail eluvxqhw gpbfkqeu mailto eluvxqhw gpbfkqeu pany deutschland gmbh www pany gesch ftsf hrer rfwlsoej yvtjzkaw phvkowml azbtkqwx naruedlk mpvhakdq diese mitteilung ist einzig und allein f r die nutzung durch den adressaten bestimmt und kann informationen enthalten die schutzw rdig vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind die verbreitung verteilung oder vervielf ltigung dieser mitteilung durch personen bei denen es sich nicht um die beabsichtigten empf nger handelt ist streng verboten wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist dann benachrichtigen sie bitte den absender und l schen sie diese mitteilung pany posts select the following link to view the disclaimer in an alternate language
0:unable to load engineering tool unable to load engineering tool
1:infopath installation infopath installation
0:unable to get on skype audio meeting with outside vendors unable to get on skype audio meeting with outside vendors
0:usa oh operators are locked out of mii and not able to scan in production and capture value add usa oh operators are locked out of mii and not able to scan in production tortm hortl howthrelte happened twice in one week dmitazhw kxbifzoh
5:fjtrnslb ejzkrchq account has expired fjtrnslb ejzkrchq account has expired
0:users in c cago wants to update bank details users in c cago wants to update bank details
6:bios update bios update
3:ticket update on inplant ticket update on inplant
3:ticket update on inplant ticket update on inplant
3:license inquiry about k license license inquiry about k license
1:outlook is not responding error need password outlook is not responding error need password
6:connections problems with microsoft collaboration platform and my pany account connections problems with microsoft collaboration platform and my pany account
3:ticket update name erirtc language browser microsoft internet explorer email ntsowaem jfgslyde customer number telephone summary following up on ctc t code application incident ticket no can we please get the folks access aerp
2:wireless guest access cti network wireless guest guest first name jeffrghryey guest last name adrhtykins guest email id jadrhtykins salesforce contact no location pany sponsor email id vbmzgsdk jdmyazti duration duration for guest access today until pm est
1:intermittent shutdown on t s puter intermittent shutdown on t s puter
6:blank call with noise blank call with noise
6:cannot access email same incident as the past two days cannot access to email or km collaboration platform it fixed the issue but it is occurring again
1:engineering tool from aghynil dirttwan mailto toolperfect sent thursday august am to nwfodmhc exurcwkm subject sabrthy engineering tool respected sir madam please guidge me how to install engineering tool we have tried on web but its not done download please reply mr aghynil dirttwan perfect sales services g mohgrtyan arcade
5:query who is the owner of shared mailbox k mws distributor discounts query who is the owner of shared mailbox k mws distributor discounts
1:engineering tool password reset engineering tool password reset
0:unable to change the password from password management tool unable to change the password from password management tool
0:unable to log in to email erp and collaboration platform unable to log in to email erp and collaboration platform
0:unable to submit a discount form from collaboration platform unable to submit a discount form from collaboration platform
2:please reset my password for hr tool globalview sid please reset my password for hr tool globalview sid
3:need help to reset password need help to reset password
6:can you help me reset password for microsoft lync please can you help me reset password for microsoft lync please
0:urgent registration of infopath received from kuznvase jrxtbuqz dear all please urgently advise how to proceed with t s i am asked to review price discounts obviously managed by t s ms tool cid image png dfed faf best
0:unable to connect to hub unable to connect to hub
6:blocked web pages received from iygsxftl hysrbgad dear all please unblock web pages w ch i do urgently need to access for my technical research e g cid image png dfec ceec mit freundlichen gr en best
4:die suchfunktion des skype verzeichnisses funktioniert immer noch nicht die suchfunktion des skype verzeichnisses funktioniert immer noch nicht
2:pls check user yubtgy account received from wktesmbp lorjymef dear team pls help to check below user s account w ch account has been locked for several times thx a lot user yubtgy b rgds judthtihty zhuyhts pany hardpoint apac wgq dc
2:probleme mit weekly report und engineering tool angebotserstellung received from rkyjnbqh kfshormi hallo zusammen bitte um lfe mit weekly report und engineering tool angebotserstellung bin heute bis uhr telefonisch erreichbar vielen dank gru cid image png dfebc ee cid image jpg dfebc dba rkyjnbqh kfshormi b eng anwendungstechnik i application engineer rkyjnbqh kfshormi pany deutschland gmbh gesch ftsf hrer rfwlsoej yvtjzkaw phvkowml azbtkqwx naruedlk mpvhakdq
5:qlhmawgi sgwipoxn mp fb locked qlhmawgi sgwipoxn mp fb locked
4:skype anmeldung ich habe gestern ber den passwortmanager mein passwort ge ndert seitdem funktioniert die skype anmeldung nicht mehr weder mit dem neuen noch mit dem alten passwort fehlermeldung der benutzername das kennwort oder die dom ne scheint falsch zu sein
1:access for igurwxhv ughynofq to mailbox helpdesk please give access to igurwxhv ughynofq from partner outsouring pany to k sg inwarehouse tools pany
5:ms office outlook issue ms office outlook issue
5:mp fb konto gesperrt keine anmeldung m glich
6:keine netzwerkverbindung eemw keine netzwerkverbindung k nnen hergestellt werden
1:email queries email queries
1:erp sid lock out issue and password reset erp sid lock out issue and password reset user id bhergtyemm
1:aw please take t s survey related to ticket no received from tgpvrbyi ztdxwpcn sehr geehrter hr souzarft noch immer kein zugriff freundliche gr e best
6:can t copy save pdf of drawing from business client application used to work till aug user was able to copy save pdf from business client since aug th user wasn t able anymore
1:authorization add delete members
1:aw please take t s survey related to ticket no received from efjzbtcm mdpviqbf nein funktioniert noch nicht efjzbtcm mdpviqbf pany productions gmbh co kg versand logistik ff wear email efjzbtcm mdpviqbf mailto efjzbtcm mdpviqbf pany produktions gmbh co kg gesch ftsf hrer phvkowml azbtkqwx naruedlk mpvhakdq von global it ticketing tool mailto pany ticketing tool gesendet mittwoch august an efjzbtcm mdpviqbf betreff please take t s survey related to ticket no please do not reply to or forward t s email use ticketing tool to open a new ticket we value your input please help us by taking the time to fill out t s short survey click here to take the survey number ticket no resolved by olckhmvx pcqobjnd short description beim ffnen oder speichern kommt immer wieder eine meldung click here to view link ments edt olckhmvx pcqobjndadditional ments hallo frau maier bitte probieren sie jetzt und geben sie bescheid ob sie zugriff haben oder nicht mfg dan gso
6:collaboration platform for business not sync received from eylqgodm ybqkwiam collaboration platform for business dose not take my credentials to sync best
5:vip login issue login issue checked the user name in ad and unlocked the account advised the user to login and check caller confirmed that he was able to login issue resolved
5:my global tele two in one can t be connected there is signal but limited name lertfty zuothryrt language browser microsoft internet explorer email kirtyrghwc ykjrbivs customer number telephone summary my global tele two in one can t be connected there is signal but limited
5:mii password reset for wiggrtgyis mii password reset for wiggrtgyis
5:vtykrubi whsipqno s title received from hkrecpfv kgwpbexv good afternoon i noticed that rtgyon s title is incorrect in skype who can correct it he is not chairman of pany just president and ceo cid image png dfe eafc
2:what is t s trailing mail what is t s trailing mail
1:i m using collaboration platform in crm why are all my collaboration platform notebooks shared with people i don t know and dind t share my noteb all my collaboration platform notebooks are shared with people i don t know i did not share my notebook with them and i cannot remove their shared status how is t s possible
1:error on erp error on erp
3:need to see all unread emails need to see all unread emails
2:how to delay email sending received from iygsxftl hysrbgad dear all please can you explain how to delay email sending t s was possible with my earlier outlook version cid image jpg dfe eddf with my current version outlook the delayed sending does not work if my puter and outlook are shut down email will be sent only when i will restart outlook cid image jpg dfe eddf is there any chance to fix t s
4:skype login issue received from crkdjbot qiztrxne i have been unable to sign into skype for several days cid image png dfe best debgrtybie savgrtyuille sr corporate paralegal crkdjbot qiztrxne mailto crkdjbot qiztrxne
3:there were undeliverable e mails returned with a et cs e mail request there were undeliverable e mails returned with a et cs e mail request there were undeliverable e mails returned with a et cs e mail request please advise
0:user called to know if there was an outage in usa user called to know if there was an outage in usa
0:unlocked all accounts on password manager unlocked all accounts on password manager
6:cannot get access to email same issue as yesterday it called and fixed the issue but back to work today and still cannot get into email
0:unable to log in to netweaver unable to log in to netweaver
4:request to reset microsoft online services password for jcsmxrgl ibhsnket request to reset microsoft online services password for jcsmxrgl ibhsnket
3:ticket update on ticket no ticket update on ticket no
3:ticket update on inplant ticket update on inplant
3:ticket update inplant ticket update inplant
4:request to reset microsoft online services password for rovsabyl idpvbjtw request to reset microsoft online services password for rovsabyl idpvbjtw
3:ticket update on ticket no ticket update on ticket no
5:mailbox configuration received from sylvthryia sidor pany good afternoon i am writing to ask about a few t ngs regarding my new mailbox the name in the email address sylvthryia is incorrect can it be amended to sylvthryia with w is it possible to change my password i tried to do t s online in the application but it states that it is impossible i would like to be able to access my mailbox using software ms office if it is possible what would be the configuration data to be used i would like to update my signature could you please advise where t s can be done
0:user unable to log onto ticketing tool received from kxsceyzo naokumlb userid hntubjela name nivqoxyt ivrhjmnx user is unable to create ticketing tool tickets
3:tool repoter from nwfodmhc exurcwkm sent wednesday august pm to srujan enterprises nwfodmhc exurcwkm cc avsbdhyu sahryu sihtvocw yspnqxgw subject re engineering tool please go through the attachment and configure accordingly please contact us back if you still face any issue
2:puter lrrw us plant location received from dpuifqeo eglwsfkn user bghrbie crhyley has t s issue excel isn t working properly it keeps going to not responding i have restarted several times to correct that now if i work on a spreadsheet save it and minimize it i can t open it back up i have had to restart the puter and open excel again to get to the worksheet t s has happened twice do you have any ideas i could try
2:password reset from nwfodmhc exurcwkm sent wednesday august pm to frederirtck gtehdnyu pany cc tiyhum kuyiomar subject request to reset microsoft online services password for frederirtck gtehdnyu pany please change your password in
0:unable to attach a document in erp unable to attach a document in erp
3:netweaver is locked out netweaver is locked out
3:telephony software software not configured telephony software software not configured
3:ticket update on ticket no ticket update on ticket no
0:unable to log in to skype cleared skype cache files
0:unknown request for guest wireless access i had never used the guest wireless access system before today when i entered i saw an entry in pending accounts w ch i m not familiar with please check the attached screenshot can t s be a security threat can you please investigate
1:install engineering tool install engineering tool
4:der netweaver business client kann nicht gestartet werden der netweaver business client kann nicht gestartet werden
1:account getting locked on windows account getting locked on windows
4:supply chain software password reset supply chain software password reset
0:unable to access n drive unable to access n drive
6:background jobs in erp inbox will not export into excell after gui upgrade sa reports that are scheduled to run as a background job show up in the erp inbox they allow you to open them and show the data is transmitted however excell hangs up and no data shows t s did not occur until the upgrade occurred i have already logged totally out of erp and logged in again to see if that correct the situation with no success
6:keine verbindung zum server keine verbindung zum server kein zugriff auf laufwerke in germany
3:laptop crash laptop crash
4:server for public folder in germany is not available hostname public is not available is there are new server name for germany or just an network issue when could t s be solved
6:collaboration platform is not openning collaboration platform is not openning
3:not able to save files on hostname not able to save files on hostname there were reporting reports to be saved
5:vpn not accepting password received from vfoyenlw ntpbdeyf i am unable to login vpn it s showing user name and password not matc ng it is not accepting my current password i checked the password and it is okay please help me to resolve the issue with
6:cert notification network outage at germany formerly germany what is the issue unplanned network outage at germany site formerly germany all network resources including telephony software services and the phone number for gso emea are unavailable at the moment a fiber cut in the vicinity of the site has caused the issue german telekom has been contacted after the fault was identified and services are expected to be restored at am edt when did it start august am edt what is the estimated time to recovery unknown at t s time who and what are affected all intranet and internet resources including telephone services at the site are affected are there any known workarounds no workarounds available at the moment what is the cause suspected fiber cut questions global service organization a leaders p bridge line has been established in order to provide more timely updates to you t s line is open to all business unit representatives as well as it management leaders p bridge line will be open at am edt leaders p bridge line
3:no access to bobs received from ufebvyzx gzahomlv i have no accesss to bobj need help
5:zugriff auf netzlaufwerke received from sthqwdpj lpnigfyq hallo seit dem ich mein passwort ge ndert habe habe ich keinen zugriff auf die netzlaufwerke vpn funktioniert glaube ich nicht richtig danke f r ihre unterst tzung mit freundlichen gr en best
3:login error received from nbdljruw axcrspyh hallo zusammen beim einloggen mit dem password management tool password manager wurde mir das konto erneut gesperrt bitte erneut freischalten ein g ltiges password zur anmeldung mir war nicht klar welches password ich verwenden soll mit freundlichen gr en best
3:ticket update inplant ic wel e our next available agent will be with you shortly interaction alerting agent website visitor has joined the conversation zheqafyo bqirpxag ayrhcfxi zartupsw paneer
4:distributor tool berblick schulung hallo danke f r ihre antwort ich habe gerade versucht aber es funktioniert nicht ich habe versucht mit demselben benutz namen und password das ich f r sid benutz ich habe auch mit password daypay versucht wie hbmwlprq ilfvyodx vorgeschlafen hat welches passwort sollte ich benutzen distinti saluti mit freundlichen gr en best
1:issue with attendance tool received from bajrpckl cevtiuob i am not able to login into attendance tool website and also it is not available on the hub for me
1:exel file is not openning as the default programdntym to open with is changed exel file is not openning as the default programdntym to open with is changed
1:add user nuksytoh whovmtez sbcheyu to ad group eagcutview add user nuksytoh whovmtez sbcheyu to ad group eagcutview
3:no email synchro after windows update on my lumia received from bmudkpie qolrvbip yesterday i installed the new windows update on my lumia and now the emails are not synchronized will be available in the afternoon just in case you need me best
6:your pany guest account credentials wie kann ich die g ste freischalten mit freundlichen gr en i kind
3:not able to open powerpoint received from tpflxnhz bdjiosrp it helpdesk i am not able to open powerpoint slides when asked to repair there is an error message after clicking on repair please help cid image png dfe daf cid image png dfe daf
1:error log on vpn server received from nbdljruw axcrspyh i can not log in on vpn server please reset my password
3:ticket update on ticket no from wqfzjycu omleknjd ticket update on ticket no from wqfzjycu omleknjd
1:account lock out ad account lock out ad
1:engineering tool business client vpn and engineering tool issue engineering tool business client vpn and engineering tool issue
1:engineering tool loin engineering tool loin
1:outlook is prompting for passwords again again outlook is prompting for passwords again again
4:received call hold music was playing on other side and disconnected received call hold music was playing on other side and disconnected
1:account locked out password expired account locked out password expired
3:no response from other side no response from other side
1:erp login account is locked requesting to unlock erp login account
1:email address not picking up automatic email address not picking up automatic
1:inc fwd collaboration platform received from mdbegvct dbvichlg i tried opening a discount on my phone and it appears to want me to download t s ap on my phone is that ok
5:ms excel file not opening error procted view file hangs ms excel file not opening error procted view file hangs connected to the user system using teamviewer unchecked the proctected view option caller confirmed that he was able to ope the excel files now issue resolved
3:t s morning i could not log in to my puter so please lock out my puter t s morning i could not log in to my puter so please lock out my puter id omokam ps mizumoto
0:user unable to hotel wi fi user unable to hotel wi fi advised the user to shut down the pc for sec and restart the device opened network and shatryung center and enabled the wi fi connection caller confirmed that he was able to login issue resolved
1:erp login sid missing erp login sid missing connected to the user system using teamviewer configured the erp sid on the user pc caller confirmed that he was able to login issue resolved
1:erp sid account unlock erp sid account unlock
0:unable to access sales and markhtyeting tab unable to access sales and markhtyeting tab
4:skype screen share issue when shatryung my screen the other person is only seeing my mouse error and a beshryu screen whenever i give them access to my mac ne the view appears please advise how to correct as i do not want to give everyone access to my pc in order to have a screen share
1:errror submitting discount request form in collaboration platform received from zfburidj jmilguev there get the following error when trying to submit t s request can you please look into t s for me markhty cid image png dfd cf
4:request to reset microsoft online services password for mdbegvct dbvichlg request to reset microsoft online services password for mdbegvct dbvichlg
6:blank call no number no warehouse tool blank call no number no warehouse tool
1:employee owned mobility agreement received from oqvwgnkc gkjylpzx i need help getting my phone linked with email and skype please see the attached
1:erp login error message error message states the specified path does not exist
6:cannot get access to email ext since yesterday i m unable to get on microsoft email usually i go on the km home page then i go to my bookmarkhty to where the email page is it keeps loading and doesn t go to the email page
6:collaboration platform login issue ess login issue verified user details employee manager name checked the user name in ad and reset the password advised the user to login and check caller confirmed that he was able to login issue resolved
0:unlocked erp password unlocked erp password
0:user called in for an update user called in for an update
3:login password very urgent for esprit received from ufzxpadv hnxmotwu i would like a login and password for our partner from dp technology for tomorrow is it possible to create it aerp
0:unable to launch hr tool etime unable to launch hr tool etime
0:unable to see fioghtna wightygins emails unable to see fioghtna wightygins emails
5:vip unable to login to the hub vip unable to login to the hub
3:ticket update inplant ticket update inplant
0:unable to login to dell tablet unable to login to dell tablet
1:internet through tele vendor now working received from ywfhcuki dajkmxcl i always get the error of limited connectivity even after having good network of tele vendor cid image png dfd ea
0:unable to download a software unable to download a software
1:access to drawings name mikhghytr karaffa language browser microsoft internet explorer email vfrdxtqw jfbmsenz customer number telephone summary requesting drawing access in erp modeling majetkm
2:password reset from nwfodmhc exurcwkm sent tuesday august pm to mkjubdti fbusqrlt cc tiyhum kuyiomar subject request to reset microsoft online services password for mkjubdti fbusqrlt rodny please change your password in
3:ticket update on inplant ticket update on inplant
4:re please take t s survey related to ticket no received from cowqyjzm fzsxgapt has t s been remapped
3:german call caller disconnected after hearing english german call caller disconnected after hearing english
4:software installation software installation
3:need to add additional mailboxes need to add additional mailboxes
3:ticket no ticket update ticket no ticket update
1:erp connections issue erp connections issue
4:reset the password for g lperi ak z on erp production hcm on erp sid sid i want to reset my password
6:kiosk user account expired onjzqptl kgxmisbj kiosk user account expired onjzqptl kgxmisbj
6:cannot access crm cannot access crm my contact info is
3:logon balancing error on erp logon balancing error on erp
4:reset the password for chkmejsn lvidgknc on erp production erp please unlock my erp account i know the password
4:skype will not let me sign in says the address you typed is not valid skype will not let me sign in says the address you typed is not valid
0:user id locked received from bqyfwclo osjklifb could you please unlock user id teufeae upiyobvj lwohuizr our it hotline cannot be reached
6:collaboration platform cloud ordner gel scht received from uwncfovt vxjbunfi guten tag ganz wichtig meine kompletten daten sind gel scht selbst in der cloud wurde der ordner vw team komplett gel scht bitte den vw ordner wiederherstellen mit datum von gestern wenn das geht ganz wichtig mit freundlichen gr en uwncfovt vxjbunfi sales engineer mail uwncfovt vxjbunfi mailto uwncfovt vxjbunfi pany deutschland gmbh gesch ftsf hrer rfwlsoej yvtjzkaw phvkowml azbtkqwx naruedlk mpvhakdq diese mitteilung ist einzig und allein f r die nutzung durch den adressaten bestimmt und kann informationen enthalten die schutzw rdig vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind die verbreitung verteilung oder vervielf ltigung dieser mitteilung durch personen bei denen es sich nicht um die beabsichtigten empf nger handelt ist streng verboten wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist dann benachrichtigen sie bitte den absender und l schen sie diese mitteilung pany posts select the following link to view the disclaimer in an alternate language
5:zugriff auf betriebsmittedatenbank ce cs funktioniert nicht zugriff auf betriebsmittedatenbank ce cs funktioniert nicht
1:outlook hangs does not open outlook hangs does not open
1:outlook is prompting for password outlook is prompting for password
6:conversion issue with the drawing nxd only pdf got converted and accessible model and dxf are not accesible
1:attendance tool issue received from ufgkybsh ijswtdve dear sir mam i am facing issue with attendance tool the following message is showing and it is not showing in single sign in portal also kindly help me to resolve the issue cid image jpg dfd cafba cid image jpg dfd cafba
1:after changing my login id password in password management tool password manger w ch was successful i restarted my system outlook sky name wnorzsyv mdflqwxg language browser microsoft internet explorer email wnorzsyv mdflqwxg customer number telephone summary after changing my login id password in password management tool password manger w ch was successful i restarted my system outlook skype is popping up with password request but not logging in
0:unable to send or receive email unable to send or receive email
0:unable to login into attendance tool i am unable to login to attendance tool using single logon portal link
5:microsoft office software have problem couldn t access link and pop up warning of puter limitation contact phone system windows error messages please refer to attachment
3:not able to open jpg image files received from ulroqsyf wctpnarb i am not able to open jpg image files on my pc pl help
0:usa has unresolved mii password lockouts employees got user authentication failed error cannot confirm production all we had occurences where people got a user authentication failed error tortm hortl howthrelte yqxlbswt eimhxowu tnhymatj unresolved ligsnzur smcxerwk grargtfl unresolved could you please check the root cause and unlock the operators passwords so they can log into mii and report production for lee we were able to get through to password management tool and unlock the password he will try in mins to see if it works for the others i got a failed to verify password on active directory error when we tried to get into password management tool it helped unlock tony s password but we got the same error after minutes i was only able to resolve tortm hortl s password issue before the end of the s ft
4:distributor tool page error distributor tool page error
4:did we send out automatic erp gui upgrade name stefdgthyo language browser microsoft internet explorer email ejpvuxrg tryaibcx customer number telephone summary did we send out automatic erp gui upgrade
5:vpn connection issues vpn connection issues connected to the user system using teamviewer changed the default browser advised the caller to logon to the pany vpn caller confirmed that he was able to login issue resolved
5:mobile device activation for the new iphone mobile device activation for the new iphone
3:ticket update on ticket no ticket update on ticket no
6:cannot access to pany collaboration platform received from zywoxerf paqxtrfk dear it i either cannot access to pany collaboration platform or after the pany collaboration platform page stuck at a blank page of outlook office as shown below cid image png dfc cacb
0:unable to load collaboration platform unable to load collaboration platform
0:unable to login to the replacement laptop as its showing no connection to server unable to login to the replacement laptop as its showing no connection to server
1:account locked account locked
0:unable access net weaver received from rhwvpmlq zuwhpqrc i am unable to access the below kindly do the needful cid image png dfcc cc
1:emails received from raifstow gfeymtql i need email account tabs removed from my main email and then new ones added needs to be removed k hntl usa grind w hntl usa grind k na westcoast rrc w na westcoast rrc ones to be added w rckf grind pany mailto w rckf grind pany w rckf grind pany mailto w rckf grind pany
2:probleme mit vpn client received from fmhlugqk dpraet hallo meine herren ich kann unsere vpn nicht benutzen folgende fehlermeldungen habe ich bekommen mal kommt diese cid image png dfca cafc bei dritte probieren cid image png dfca cafc benutzername und kennwort war in ordnung bitte es kontrollieren und l sen danke dv zlettel mit freundlichen gr en best
4:require access to canadian legal reporting website thank you in advance received from wznkpjis rantlypb cid image png dfc e wznkpjis rantlypb b sc tsrp sr ehs analyst wznkpjis rantlypb mailto wznkpjis rantlypb
0:user not able to connect to t drive user not able to connect to t drive
6:collaboration platform issue collaboration platform issue
4:request to reset microsoft online services password for bmhxwvys tdmgolwn from nwfodmhc exurcwkm sent monday august pm to bmhxwvys tdmgolwn cc tiyhum kuyiomar subject re sabrthy request to reset microsoft online services password for bmhxwvys tdmgolwn suhrhtyju please reset your password in
4:skype calls not working received from pyrtfdxu nxfkqmoy i can t make a skype call through my pc i can t hear them and they can t hear me
3:logon missing in erp name mitctdrh whaley language browser microsoft internet explorer email trhuymvb egpcwrkj customer number telephone summary erp issue cannot login login not available
4:symantec software message received from doxmlcpr xjheyscu please see attached symantec message i keep getting every time a switch my lap top on
0:unable to boot system to windows unable to boot system to windows
3:netweaver password is not working netweaver password is not working
6:bluetooth mouse is not working bluetooth mouse is not working
0:unable to login past see unable to login past see
4:downgrade to ie downgrade to ie
5:monitor orientation error monitor orientation error
2:pany owned iphone stolen pany owned iphone stolen
5:microsoft password reset microsoft password reset
5:qlhmawgi sgwipoxn password not working name inhekdol anvqzdif language browser microsoft internet explorer email inhekdol anvqzdif customer number telephone x summary please call aerp spengineering toolometer puter is down no foundry posrt floor samples can be analyzed will have to shut down posrting floor critical
4:setup access for et cs setup access for et cs
4:server migration germany we are not able to access any files in folder ce cs at the new server server migration germany we are not able to access any files in folder ce cs at the new server
1:erp won t allow me to create an attachment to customer account when trying to attach tax exemption forms to the customer account in erp i am not able to access the network drive they are stored on and am receiving an error message i have attached the message to t s incident i am trying to access the m drive
0:user has questions on the use of password management tool password manager user has questions on the use of password management tool password manager
1:everytime i click somet ng in erp i hear an annoying clcking sound also when i try to access a document at the header i get t s pop up erp gui security that says the system is trying to create the file c erp erp gui confirmationofhpcpo x msg in the directory c erp erp gui do you want to usa the permission to modify the parent directory and all its subdirectories and gives me a choice of allow deny or help i cannot open the attachment
5:my email isn t updating in the morning received from pjxclyhs fcniljtu kind
3:ticket update on inplant ticket update on inplant
2:password problem my password is locked when i log in pany network i have to sign in
1:audio not working audio not working
1:erp blank screen erp blank screen
0:unable to start the puter its showing startup repair unable to start the puter its showing startup repair
1:erp sid password reset requested by ughzilfm cfibdamq erp sid password reset requested by ughzilfm cfibdamq
0:unable to outlook unable to outlook
4:reset the password for mfvkxghn mzjasxqd on other sid in erp i need my password set for the quality assurance area sid
3:ticket update on ticket no ticket update on ticket no
4:skype disconnecting of skype calls more then times in minutes from koenigsee to germany during a conference call skype disconnecting of skype calls more then times in minutes from koenigsee to germany during a conference call also internetconnection is very slow
1:account getting locked each monday account getting locked each monday
5:vip symantec login does not synch passwords through tacni password system how to update synch symantec password vip symantec login does not synch passwords through tacni password system how to update synch symantec password
5:zugriffsrechte auf den ordner ce teamleiter freigabe durch hr grergtger
0:unable to login to erp sid erp production account locked out
4:reset password for erp vvkthyiska account blocked received from krutjqwp qomksnhd team could you please reset my password for the erp user vvkthyiska by mistake i blocked my account i entered times the wrong password
2:help with excel that updates from crm received from eqwaiphc qxwfeuth could you please advise what steps i should take to allow the attached spreadsheet to refresh data from crm below is the error message that i get when i open and enable content cid image jpg dfc cef mictbdhryhle w burnhntyham regional key account manager msc east coast eqwaiphc qxwfeuth mailto eqwaiphc qxwfeuth
5:missing arc ve email received from rcbdyslq zuspjbtw i don t have arc ve emails the lauacyltoe hxgaycze i can found is from and i should be able to see emails from my local pc support ojrplsmx wslifbzc already checked it and he can t find it as well i urgently need emails from please advise best
5:misplaced password password misplaced
4:re deployment notification telephony software received from urvitans laqdwvgo can we run the deployment once for the german language for the former germany location for the following targets efdl efdl efdw efdw efdl efdl edfl edfl edfw edfl edfw edfw edfw edfl efdw please let me know when we can plan t s as the location is just moved t s weekend we can t do it manually right now
4:reset password karnos received from zrpemyab xvzwcbha dear it team please help reset password for user karnos
1:i m no more able to find a folder in outlook ic wel e our next available agent will be with you shortly all agents are busy assisting other customers interaction alerting agent website visitor has joined the conversation gxuvbcpr libcktnm dwfiykeo argtxmvcumar gxuvbcpr libcktnm i m sorry to disturb you for such an issue but i m no more able to find a folder in my outlook i don t t nk i deleted it but i can t see it anymore dwfiykeo argtxmvcumar can i have access to your system please gxuvbcpr libcktnm sure what way teamviewer or skype dwfiykeo argtxmvcumar team viewer please gxuvbcpr libcktnm id pw gxuvbcpr libcktnm gxuvbcpr libcktnm the folder i can t find anymore is named transportation markhtyet and it was just below transportation on one dwfiykeo argtxmvcumar he ic website visitor has left the conversation
0:unable to login to citrix unable to login to citrix
6:crm problems received from rugdyxqh aqvocmuy good day all i am having problems with crm the system does not open and does not prompt for a password seemor current month outlook does not appear on the screen kind
5:ffnen von exel anh ngen received from soldfnbq uhnbsvqd hallo ich kann keinen exel anhang ffnen auch nicht wenn ich diesen speicher und dann ffne cid image png dfc bf mit freundlichen gr en best
1:erp and network access limitation received from pzybmcqd fxtemlyg it various of our users are linked to the network but cannot log into erp or get onto the local network drive to access the files do to however are linked on the network they can use internet explorer like users andthyerh cvdebrc vvmathkag i with username vanthyrdys can access every system without any issues best
6:customer master received from rgtart erjgypa pany help customer master india customer master india pany mailto customer master india pany is not getting updated with lauacyltoe hxgaycze mail since morning cid image png dfc ebe
6:carcau michthey my password expires in day received from vlcexqpg vjrtqobx when i use the login would you be so kind to help me best
5:vvthuenka received from aksthyuhath shettythruy pany mr ofuhdesi rhbsawmf is not able to login ess portal please reset the password and share it with s manager emp no name useid manager ofuhdesi rhbsawmf vvthuenka ebkfwhgt flapokym with
2:password changes received from brhlcpqv sfozwkyx could you please help me on unlocking the erp it is blocked for entering wrong password best
1:am not able to open any dash bankrd and hr tool site through link web link am not able to open any dash bankrd and hr tool site through link web link can you kindly check
6:kpm time sheet is not submitting please resolve t s issue as soon as possible employee id
1:engineering tool not working my engineering tool shows a error message as dataservices taskmgr getassignments transaction process id was deadlocked on lock munication buffer resources with another process and has been chosen as the deadlock victim rerun the transaction please help
2:windows password expired windows password expired
1:apps received from anpocezt qturbxsg what apps should we be using on out phone iphone skype or business skype collaboration platform or business collaboration platform and should back our phone on icloud collaboration platform or our puter best
1:ess login issue ess login issue verified user details employee manager name checked the user name in ad and reset the password advised the user to login and check caller confirmed that he was able to login issue resolved
3:no connection to t drive in na received from blktuiae jzakfmhw dear it is there any issue with the t drive in na cannot get any connection other drives in eu are running well cid image png dfb fc g nter webfnhtyer manager sourcing blktuiae jzakfmhw mailto blktuiae jzakfmhw pany shared services gmbh gesch ftsf hrer phvkowml azbtkqwx naruedlk mpvhakdq
1:ess login issue ess login issue verified user details employee manager name checked the user name in ad and reset the password advised the user to login and check caller confirmed that she was able to login issue resolved
0:user unable to login to erp user unable to login to erp
0:user mentioned that the internet gets disconnected once she tries to open the ppt home location user mentioned that the internet gets disconnected once she tries to open the ppt had the user power cycle the pc and the modem user able to conenct to the inter connected to the user system using teamviewer tried to check the network settings all fine lost internet connection again conection stays on for just mins user mentioned that the connection at home is intermittent conferenced the call with cas isp they disconnected the call were not able to provide support to the user user mentioned that she will try and connect from a local hotspot user mentioned she will check the connection again later
1:outlook problems outlook doesn t start name uprmwlgb kirvecja language browser microsoft internet explorer email uprmwlgb kirvecja customer number telephone summary outlook problems outlook doesn t start
1:outlook not opening in laptop received from vrjwyqtf qoxkapfw my outlook is not opening in my laptop can you look into t s urgently abd help
3:lean tracker error repeated received from rjanhbde owfkyjcp pl refer the below screen shot of error cid image jpg dfad bfbfc warm
1:owa installation in mobile device i m using personal android mobile phone and would like to use owa outlook on it but access denied rejected any one can help
0:unable to login to pany engineering tool unable to login to pany engineering tool
5:ms crm app on desktop ms crm app on desktop
6:collaboration platform query collaboration platform query
1:access to engineering tool access to engineering tool
6:call from external user call from external user
2:want to check the email if it is spam want to check the email if it is spam
1:an intern has moved from the markhtyeting group to pany name callie pollaurid language browser microsoft internet explorer email xzupryaf vlbikhsm customer number telephone summary quick question an intern has moved from the markhtyeting group to pany who owns her puter and can she take it with her in her new position
4:re ticket no ments added received from afkstcev utbnkyop i apologize when i updated the paramdntyeters earlier i failed to look if the right roles were added to the users they weren t i have now updated the users to mktgen roles bc alluser crm bc basis view it tcode crm ui z erp crm uiu analtyicspro ui z erp crm uiu framdntyework z erp crm uiu mkt gen z erp crm uiu sls all z erp crm uiu srv gen afkstcev utbnkyop senior analyst bokrgadu euobrlcn afkstcev utbnkyop mailto afkstcev utbnkyop from kathght shfhyw sent friday august pm to aoyrspjv hctgfeal aoyrspjv hctgfeal cc pany ticketing tool eqxyvfpi gbaljypo eqxyvfpi gbaljypo riqmdnzs mtlghwex riqmdnzs mtlghwex gergryth mgndhtillen anxmvsor fdjoawxq kxvwsatr nmywsqrg kxvwsatr nmywsqrg subject re ticket no ments added send updated screenshot please if you are logging in from out of the office please be sure that you are logged into vpn then try accessing afkstcev utbnkyop senior analyst bokrgadu euobrlcn afkstcev utbnkyop mailto afkstcev utbnkyop from aoyrspjv hctgfeal sent friday august pm to kathght shfhyw afkstcev utbnkyop mailto afkstcev utbnkyop cc pany ticketing tool mailto pany ticketing tool eqxyvfpi gbaljypo eqxyvfpi gbaljypo mailto eqxyvfpi gbaljypo riqmdnzs mtlghwex riqmdnzs mtlghwex mailto riqmdnzs mtlghwex gergryth mgndhtillen anxmvsor fdjoawxq mailto anxmvsor fdjoawxq aoyrspjv hctgfeal aoyrspjv hctgfeal mailto aoyrspjv hctgfeal kxvwsatr nmywsqrg kxvwsatr nmywsqrg mailto kxvwsatr nmywsqrg subject fw ticket no ments added khrtyujuine would you please help with t s problem
4:re ticket no ments added received from afkstcev utbnkyop send updated screenshot please if you are logging in from out of the office please be sure that you are logged into vpn then try accessing afkstcev utbnkyop senior analyst bokrgadu euobrlcn afkstcev utbnkyop mailto afkstcev utbnkyop from aoyrspjv hctgfeal sent friday august pm to kathght shfhyw afkstcev utbnkyop cc pany ticketing tool eqxyvfpi gbaljypo eqxyvfpi gbaljypo riqmdnzs mtlghwex riqmdnzs mtlghwex gergryth mgndhtillen anxmvsor fdjoawxq aoyrspjv hctgfeal aoyrspjv hctgfeal kxvwsatr nmywsqrg kxvwsatr nmywsqrg subject fw ticket no ments added khrtyujuine would you please help with t s problem
3:ticket update on t s ticket no ticket update on t s ticket no
4:distributor tool entry received from brhlcpqv sfozwkyx could you help me on entering distributor tool pany with my erp account get outlook for ios
1:account lock out and password reset instructions account lock out and password reset instructions
2:pany email accounts tzrekwqf homwadbs dear support team can you give me an status about my issue i must start me work on monday at the pany site in f rth further is my web access office not on going best
6:can t open outlook can t open outlook same problem twice t s week already
6:collaboration platform on phone does not sync collaboration platform on phone does not sync
0:update to office update to office
4:spam email queries spam email queries
0:unable to load hr tool etime application recently got a new puter and ever since have not been able to load the hr tool etime application
3:login failure received from jashyht usa pany good afternoon i am unable to open my drive here is a screen shot of the error i am unaware of any password as i am able to open up all other drives i assume it has somet ng to do with an email i received late yesterday see nd screen shot below w ch i was unable to login to see t rd screen shot please advise or correct cid image jpg dfa d cid image jpg dfa d cid image jpg dfa d
6:connected the default printer connected the default printer
6:blue screen error blue screen error
1:outlook not responding due to crm error outlook not responding due to crm error
1:account information updated from nwfodmhc exurcwkm sent friday august pm to johthryu ko nwfodmhc exurcwkm subject re sab fw account information updated johthryu t s is a mail from pany you can click on the link to access it aorthyme rnsuipbk global service organization gso did you know ticketing tool has an extensive self help knowledgebase with easy to use troubleshooting and how to articles these have been contributed by it teams as well as by our customers every time they open a request or an incident with it so go ahead and follow the rabbit click on the image to open the knowledgebase to explore how you can help yourself with your it issue we appreciate your feedback please leave a ment on the article you visit or write to the gso global service organization help pany original message from johthryu ko sent friday august pm to nwfodmhc exurcwkm subject sab fw account information updated it experts pla see below not sure what it is and therefore not using it best
0:user locked out of erp sid erp user locked out of erp sid erp
4:spam or not your user account has been updated in ancile uperform you can log on here
1:erp sid account lockout erp sid account lockout
3:new user id new user id
5:mobile device activation from shhkioaprhkuoash ms sent friday august pm to nwfodmhc exurcwkm subject amar fw your mobile device is temporarily blocked from synchronizing using exchange activesync until your administrator usas it access importance gh request you to configure outlook to my new iphone i received today with
1:e license activated office has to be upgraded to e license activated office has to be upgraded to
1:audio not working contact number pc service tag hgv summary i m not hearing sound from my laptop when planning a video i use a bluetooth earbud
5:query regarding leaves query regarding leaves
0:unable to scroll down ie pages unable to scroll down ie pages
3:ticket update inplant ticket update inplant
2:when opening business client getting the microsoft net framdntyework not installed error see attachment
4:skype does not open skype does not open
3:telephony software phone system since the new telephony software update i am now missing the icon on my desktop can i have it put back on
3:new password does not work after password change new password does not work after password change
3:ticket update on inplant ticket update on inplant
3:ticket update received from qcxivzag vyucbagx i am checking up on the status of pletion for it ticket inc please provide an update and expected pletion date
6:khspqlnj npgxuzeq called for engineering tool issue khspqlnj npgxuzeq called for engineering tool issue
1:email spam query email spam query
2:power surge on hub port prompts i am getting frequent notification of power surge on hub port as attached screenshot in my laptop kindly check and let me know any action needed to be done to resolve t s
5:mobile device activation pany provided mobile device activation pany provided
1:erp log in update needed urgently please received from oslzvpgk nhwsxgpb good day please can you do a erp log in update so that i can get access to the erp quality management system sid
1:ess login issue password issue ess login issue password issue
0:unlock account email in cell phone the users fernando fillipini zspvxrfk xocyhnkf and fabio rghkiriuytes team could you please unlock account email in cell phone the users owdrqmit nhdzcuji zspvxrfk xocyhnkf gtdxpofz xnksbrwl
4:ref prb cannot connect to dynamic excel from msd crm received from vndwmyiz cjwqtzai please run the below mands with administrator privilege on the puter of the users impacted and whom its working well and send me the results for further analysis gpresult v log txt gpresult h loghtml html f best
5:vpn is not connecting vpn is not connecting
1:email received from qdbmspxf nqdyiclk is t s a legitimate email i did not want to click on it without knowing
1:outlook email update issue outlook email update issue
4:spam email query spam email query
2:hub business client not working suddenly received from cowsvzel ryhkefwv please find the attached screen shot suddenly the hub business client is going blank when i close all the tab and restarts it works again could you please fix t s cid image png dfae
1:outlook issue cannot open the item text formatheywting mand is not available
6:collaboration platform not sync ng collaboration platform not sync ng
4:received new laptop need outlook configuration help received new laptop need outlook configuration help
4:reimbursement amount usd i need to approve a travel expense the following expense report has been submitted for your approval personnel no mahtyurch t kutgynka expense report no start date end date total costs usd reimbursement amount usd to review t s expense report in full please log into your universal worklist on manager self service but have no rights to view please help
1:account information updated one more spam mail please check
0:unable to download files from gpts unable to download files from gpts
2:windows locked received from nmgesubf wugbalmy following user id winows is locked pl help user id dsilvfgj
3:ticket update info provided to vksfrhdx njhaqket for bobj access from rakthyesh ramdntythanjesh sent friday august am to vksfrhdx njhaqket ctzykflo evzbhgru cc hadfiunr vupglewt wvdxnkhf jirecvta anftgup nftgyair subject re bobj access dear marftgytin yes request is processed pleted and closed by anup reference ticket no ticket no kind
0:uacyltoe hxgaycze p s ng email account information updated from rakthyesh ramdntythanjesh sent friday august am to ed bigdrtyh subject re account information updated dear ed hope you are doing good please note that t s is a p s ng uacyltoe hxgaycze email sent out by it to uacyltoe hxgaycze our preparedness for actual scenarios congratuldhyation on detecting and ghlighting the issue
0:uacyltoe hxgaycze p s ng email account information updated from rakthyesh ramdntythanjesh sent friday august am to sunil gavasane subject re account information updated dear sunil hope you are doing good please note that t s is a p s ng uacyltoe hxgaycze email sent out by it to uacyltoe hxgaycze our preparedness for actual scenarios congratuldhyation on detecting and ghlighting the issue
0:unable to log in to skype unable to log in to skype
1:engineering tool icon on the desktop engineering tool icon on the desktop
4:request to reset microsoft online services password for aparecido from microsoft on behalf of pany inc mailto msonlineservicesteam microsoftonline sent thursday august pm to nwfodmhc exurcwkm cc tiyhum kuyiomar subject amar request to reset microsoft online services password for recsynqt byoezmla importance gh request to reset user s password the following user in your organization has requested a password reset be performed for their account recsynqt byoezmla first name aparecido last name trhsyvdur consider contacting t s user to validate t s request is authentic before continuing if you have determined that t s is a valid request use your service s admin portal office windows intune windows azure etc to reset the password for t s user want to let you users reset their own passwords check out how you can enable password reset for users in your organization with just a few clicks sincerely pany inc t s message was sent from an unmonitored email address please do not reply to t s message
1:i m trying to access crm through ess but getting message password has expired i tried password management tool password manager i m trying to access crm through ess but getting message password has expired i tried password management tool password manager and unlocked all accounts i rebooted pc tried password manager again
0:unable to get the sales org in distributor tool unable to get the sales org in distributor tool
0:unlock erp sid account unlock erp sid account
0:unable to login to the pc unable to login to the pc
5:my erp login appears not to be working my erp login appears not to be working username wolfthry password kasphryer
3:telephony software update summary telephony software update did not work
0:unlock account email in cell phone the users qasdhyzm yuglsrwx id nasftgcijj and rspqvzgu vroanwhu id silvgtyar team could you please unlock account email in cell phone the users qasdhyzm yuglsrwx id nasftgcijj and rspqvzgu vroanwhu id silvgtyar
4:sales org tab does not show up the field sales org tab does not show up the field
5:ms crm online dash bankrd opportunities issue ms crm online dash bankrd opportunities issue
0:unable to open attachments in erp unable to open attachments in erp
1:account is locked account is locked
5:ms outlook issue ms crm dynamics issue ms outlook issue ms crm dynamics issue
1:outlook issue summary i don t t nk i am receiving my email
1:account unlock request from herr schmidt dnc account unlock request from herr schmidt dnc
3:not able to login to hub not able to login to hub helped with email address and asked her to user after some time
4:snipping tool shortcut snipping tool shortcut
0:uacyltoe hxgaycze chat ic wel e our next available agent will be with you shortly ic interaction alerting agent aytjedki rucfxpla uacyltoe hxgaycze aytjedki rucfxpla t s is sabrthy ic website visitor has joined the conversation efbwiadp dicafxhv sabrthy efbwiadp dicafxhv its working fine
5:qlhmawgi sgwipoxn unlock request nk prod qlhmawgi sgwipoxn unlock request nk prod
5:mac ne stuck on wel e screen mac ne stuck on wel e screen
5:very urgent reset windows password received from oslzvpgk nhwsxgpb good day htnvbwxs gwfrzuex has already issued a ticket for t s please address aerp please reset windows password for rhgteini
1:outlook does not open outlook does not open
2:password cannot changed received from tbukjcyl lxncwqbj dear all could you please help me to fix it cid image jpg df d best
3:tess installation tess installation
1:attendance tool password received from dwafrmth oabwzitv i have forgotten the attendance tool password my user id is with best
1:issue in business client received from eakhgxbw pfyadjmb team i am facing issue in opening business client getting following error msg pl help on t s cid image jpg df ede
2:printer not working printer not working
4:reset the password for fniqhjtg qrfuetpw on windows login please reset users windows password to wel e as she is having issues logging in
1:access new payroll site received from cvqnstgu ofnimlwx i have been having an issue with being able to gain access to make approvals for our new payroll site they have advised the issue is with my browser below is the email trail on the issue can i get some assistance to rectify the problem i don t want to download the wrong browser to all who should i contact to resolve t s issue
3:not able to see drawings in business client not able to view download tool drawings over business client summary business client refer call by mr dwfiykeo argtxmvcumar
2:please help received from iqmhjlwr jqmxaybi please can you help me i am experiencing nearly min delay on my in ing e mails as per below screenshot cid image jpg dff ea
5:mail access in mobile received from rsvminjz tcpqvbae provide me the mail access for mobile encl the details
1:erp login issue received from csmtowqn ulpjtgfo iam getting the below error w le trying to login kindly help cid image png df cfe best
1:installation of engineering tool engineering tool google chrome winrar received from irqpwgtn dpautgeh dear concern please install all related apps to my laptop as i got new laptop with best
6:browserproblem mit hub received from mnakehrf mvunqihf guten tag the hub l sst sich an meinem rechner nicht ffnen der bildsc rm baut sich nicht auf einige wenige male funktioniert es auf anderen rechnern funktioniert es browserproblem cid image png df e mit freundlichen gr en mnakehrf mvunqihf analyst payroll mnakehrf mvunqihf mailto mnakehrf mvunqihf gesch ftsf hrer phvkowml azbtkqwx naruedlk mpvhakdq
3:not able to sign in collaboration platform received from qubywmgf jouickqx that didn t work we re sorry but qubywmgf jouickqx can t be found in the pany collaboration platform directory please try again later w le we try to automatically fix t s for you here are a few ideas click here to sign in with a different account to t s site javascript loginasanother uf layouts ufcloseconnection aspx loginasanotheruser true usource uf t s will sign you out of all other office services that you re signed into at t s time if you re using t s account on another site and don t want to sign out start your browser in private browsing mode for t s site show me how if that doesn t help contact your support team and include these technical details correlation id ecad ceffcf date and time am url user qubywmgf jouickqx issue type user not in directory for pany athjyul dixhtyuit senior manager sales north msg qubywmgf jouickqx mailto qubywmgf jouickqx panytm
3:tess issue received from ufgkybsh ijswtdve dear sir mam i am facing issue with tess software kindly help me to resolve the issue cid image jpg dfb ec
1:engineering tool not opening received from qmpyjfbn zlyiwtch please help to resolve the below issue w le opening engineering tool will be available in office for next hour cid image jpg df de
6:business client error received from zcyueotq ehvpaqnf i am getting below error when i open business client cid image jpg df cafba with
5:fe doesn t work in erp when i print oa in erp and choose the fe fe doesn t work but it s work when i print excel word pdf files my erp id wrtyuh the matheywter is also happened with erp id fufrtal
6:configuration of knowledge center received from rnueobcz lwhcbati please add connect the below mail id to my outlook i need access to send receive the emails it should work with both mine gslpdhey ksiyurvlir s outlook knowledge center pany mailto knowledge center pany w in knowledge center pany mailto w in knowledge center pany action request urgent thanking you
1:inquiry for adding digital signature in pdf inquiry for adding digital signature in pdf
0:unable to launch business client getting microsoft net error unable to launch business client getting microsoft net error
1:email contacts issue email contacts issue connected to the user system using teamviewer deleted the ms crm and reconfigured the mscrm restarted the pc and reconfigured the outlook caller confirmed that he is now able to see the emails on outlook issue resolved
4:dell monitor display issue dell monitor display issue
1:ess problems expense report received from jnqmvard jiazxvcl i am trying to do my expense report thru ess and it s not working a blank screen pop up after i click oon the expense report link
6:cannot see receipts for travel reimbursement the link to see receipts and reimbursement form submitted by team member is broken in mss
1:i need access to netweaver drawings i also need erp access for nxd type drawings i am being denied access in erp unable to access drawings in erp need access to net weaver
6:can t open outlook can t open outlook i had same issues earlier t s week
4:symantec endpoint encryption see agent roll out europe region only sales pc s received from yqlvfkih folbpugd dear folks i would like to thank all the site administrators whoever took part in t s see agent pilot uacyltoe hxgayczeing and helped us through giving the honest feedbacks on the installation behavior time to time t s overall helped us to plete the full fledge uacyltoe hxgayczeing and promote t s package to the production rollout we have planned to deploy the see agent on the enclosed list of sales pc s across europe starting from th aug and i would presume that the site admins of sales location are in acceptance of starting t s deployment from the above mentioned date since t s particular time framdntye has been announced a month back by scot trask as global munication in regard to t s see agent rollout i would request you all to keep your respective location users informed about the deployment schedule and also please ensure that all the users are familiar with the package installation steps type of package installation duration importance of the package mode of the installation times of reboot and installation behavior through referring the below details deployment date august th friday time am in the morning as per the respective location time zone deployment tool patc ng antivirus sw package type prompted user will be prompted with prior notification to save all the work before proceeding the installation through clicking the continue button duration minutes restart required yes automatic restart after the installation of see agent package behavior please ask the sales users to go through the below provided bill bankrd and understand the importance of the package deployment cid image jpg dfc cb we have uacyltoe hxgayczeed validated and finalized the see agent deployment for our production environment if any of the pc s from our deployment target list is not associated to the sales pc or got replaced or removed from the network please do let us know via providing the ment on the separate column of the same enclosed target list crm sales pc see europe targetlist bit xlsx crm sales pc see europe targetlist bit xlsx will exclude those pc s pletely from t s deployment all vip and critical mac ne pc s should be done manually by the respective it site contact for the manual installation both site admin and the users must have the local admin privileges on the respective pc s to plete the see agent installation without any issue s please access the following server share for manual installation user must be either on office lan or vpn network to access the server share as provided hostname see agent deploy file hostname see agent deploy to install on windows bit systems please execute the exe file w ch is under bit folder of the above server share to install on windows bit systems please execute the exe file w ch is under bit folder of the above server share
1:o drive missing in mac ne o drive missing
0:unable to log in to ess unable to log in to ess
3:gwkdsmfx ntorypsd password reset gwkdsmfx ntorypsd password reset
4:re erp sid access rights received from vipqmdse zkaowfrx approved ragini davidthd j wgtyills vice president vipqmdse zkaowfrx mailto vipqmdse zkaowfrx
2:password reset erp manually reset erp password as the password from the previous reset through password management tool did not work
5:mobile device activation have a new phone my exchange server is blocked can you release it so that mail e in
1:outlook freezing w le opeyctrhbkm plvnuxmrils outlook freezing w le opeyctrhbkm plvnuxmrils
1:email access to mobile device email access to mobile device
6:chat transfer chat transfer
0:update my erp favorites update my erp favorites
2:pany screensaver not on the puter pany screensaver not on the puter
0:unable to load webpage unable to load webpage
3:not able to login to windows not able to login to windows
1:account unlock account unlock
6:cannot connect netviewer connected at vpn after saw main screen of netviewer wrote usrr name and password after see error screen attached t s screen
1:erp sid access rights received from npvmwszt gzcpejxv dear global helpdesk team we wanted to request you for the access right for rfvchzmp picjthkd as same of the user bagtylleg zsluxctw ptirhcwv in erp logon sid system davidthd can you kindly approve the request so that it can provide the access to stefdgthy warm
3:no response on call no response on call
2:password reset ad cyndy emailed requesting for password reset for jose emailed her the password
5:mss access is missing received from omrsiqdv iwhcpgoa team my mss access is missing and i need to have the access for raising job requisition please help to fix it cid image png dfc bc tiffrtany tafgtyng manager hr shared services asia pacific omrsiqdv iwhcpgoa mailto omrsiqdv iwhcpgoa select the following link to view the disclaimer in an alternate language
0:unable to login to erp thomklmas contacted us during the outage when a core switch in the usa nvyjtmca xjhpznds went down he was able to confirm access was restored once the switch came back up
1:outage core swicth in usa dac went down colin was unable to access some sql databases advised of the outage he was able to confirm that issue was resolved once the core switch came back up
1:outlook is not opening outlook is not opening
5:zdsxmcwu thdjzolwronization issue zdsxmcwu thdjzolwronization issue
2:password reset to login to erp hcm to be able to use or apply jobs in pany password reset to login to erp hcm to be able to use or apply jobs in pany
1:erp is not working error log on balancing error inc cert opened work around
1:erp sid log out india cec are having issues with erp sid production system is logging out automatically and happened more than times as of now
1:erp logon does not open received from qjtbrvfy avwqmhsp helpline i need erp very urgent today but cannot connect from my puter cid image png dfe d cid image png dfe d the user itself is not blocked i tried it from a colleagues pc please advice
1:erp down internet down in usa pa location erp down internet down in usa pa location contact
4:server down e error reading object details the process has been canceled error at execute transaction dscsag obj get multidetail connect to message server host failed connection paramdntyeters type b dest nogui mshost sid db rname sid group erp production pcs phone
4:server probleme received from jxlekivs fwakmztv hallo die server verbindung in lic ist gest rt es kann nicht in erp gebucht werden k nnen sie sich des problems annehmen danke mit freundlichen gr en best
1:erp sid system doesn t work no production orders can be entered contact
1:erp is not working erp is not working
3:no connection to the erp system we have no connection to the erp system no connection to the message server rc
6:connecting with erp not possible received from yfmaqovp wdonhbez we need your help a s a p connecting with erp is not possible we receive t s error message cid image png dfc mit freundlichen gr en best
1:erp not working erp outage erp not working erp outage aeophctw nvjy zu united kingdom
1:erp is broken down received from cbupnjzo daflthkw please see error message from erp cid image png dfb bd mit freundlichen gr en best
1:erp not working erp not connecting
1:erp sid is not working plant germany can not log in
1:erp logon not possible after the error multiple users affected please see the error message attached
2:hp alm triggered not shown up in inbox summary actually the emails from hp alm triggered not shown up in inbox
1:i cannot print out erp documents on zz mails functions since today around noon please help i want to print out erp documents as pdf file from zz mails function i tried to do it since today s noon for sales document delivery document and billing document but not ng es until now
4:reset the password for szcbhvwe edpouqjl on erp production erp dear it team can you please be so kind and reset franhtyu s password to daypay
1:erp logon sid sid received from kbclinop vsczklfp i have been trying but couldn t set my erp logon to same window login password please help to reset my erp login and configure to the same as per my window login pw
2:password not working for user frgtyetij from qwvpgayb amniujsh sent wednesday august pm to nwfodmhc exurcwkm cc gaiopkun bvcdpxrt qamyesuv npmzxbek subject fw sab gaiopkun bvcdpxrt password issue importance gh team rubiargty changed the password a few times already but the issue remains the same julgttie cannot log in can you please investigate aerp because our new sales engineer needs to work on customers immediately
2:password reset password reset
3:global it germany erp send output with email does not works good day dear all please help me aerp so that the erp output sending with email will work as well as yesterday
3:log on erp password need to change received from gvderpbx udrzjxkm please assist i had to change my windows password as it was about to expire now i can t log in on erp username bragtydlc employee nr please assist aerp
3:not able to find a folder in outlook not able to find a folder in outlook
4:re deployment notification telephony software received from wqfzjycu omleknjd deeghyupak i was on vacation when your e mail was sent last week and only managed to see it on my return minutes before the automatically deployment on a general note unless there is a critical security risk deployment these updates should be limited to once a month so far t s month t s is the t rd deployment you may not realize the impact t s has on our users especially the unannounced updates in addition with users similarly to csr who are working directly with our customers i do not t nk it is the best practice to deploy automatically updates especially to all users all at the same time the impact of yesterday s deployment was that our csr phones were not operating for over hours during the morning
1:erp sid account locked erp sid account locked
3:need adobe reader to download need adobe reader to download
5:virus has been found in my laptop received from gqwdslpc clhgpqnb following virus has been found in my laptop please rectify the same cid image jpg df bac best
1:attendance tool password received from xwertljy zrmlhkyq attendance tool password forgot please reset
1:i can not connect to vpn name pfzxecbo ptygkvzl language browser microsoft internet explorer email pfzxecbo ptygkvzl customer number telephone summary i can not connect to vpn
2:please help add e mail box to my outlook received from pkdavqwt tafrmxsh it team could you please add e mail box kds plant services pany mailto kds plant services pany to my outlook my id is jilgtyq
3:login issue login issue
2:pany login issue pany login issue
0:unable to submit discount form unable to submit discount form
4:reset erp sid password for user soemec reset erp sid password for user soemec
0:user got a pop up that displayed virus on the browser user got a pop up that displayed virus on the browser advised the user to restart the pc as he was unable to open anyother window issue resolved
2:please extend wireless access from ticket no to consultant vmhfteqo jpsfikow from schneider downs needs wireless account extended to the end of the year it is due to expire on per ticket no
0:unable to login to her microsoft email account unable to login to her microsoft email account
2:password reset name mikhghytr karaffa language browser microsoft internet explorer email vfrdxtqw jfbmsenz customer number telephone summary can you please advise on my crm password to start
0:update on crm access ticket no update on crm access ticket no
3:ticket update on ticket no ticket update on ticket no
3:ticket update on inplant ticket update on inplant
3:ticket update on inplant ticket update on inplant
3:ticket update on inplant ticket update on inplant
0:unable to access site unable to access site
6:could you please help set up erp my user name and password do not work received from saqbgcpl ybfzcjiq could you please help set up erp my user name and password do not work
0:unable to connect to dv unable to connect to dv
0:unable to connect to network printer unable to connect to network printer dv
3:need access to exchange server on new pany iphone i am being blocked from exchange activesync and need access to it i just received a new pany i
4:re deployment notification telephony software received from vetkdblx nsuwkraj daghyunny i had sent deployment notification last week with the target list deployment was scheduled at am in the morning please find the attached email copy for your reference if you would have had any concerns in
1:audio not working summary sound not working on pc
4:sep encryption set up sep encryption set up
3:need to change the drive name of the network drives need to change the drive name of the network drives
4:system performance issue system performance issue
1:account to locked account to locked
0:unable to access ess unable to access ess
5:multiple issues with the pany guest wifi sponsor portal we have some consultants from ca technologies visiting t s week and i used the following website to provide them access to the panyguest wifi network i see a certificate error for t s site in ie and chrome see attached screenshot i ignored the error and logged in to create a couple of accounts yesterday given that account credentials are limited to a max of day i went in today and tried to edit the accounts to change the date for today everyt ng looked okay in the web app but users were not able to login i even tried to reset the password for one of the users but that didn t help either it is cumbersome to re type the same info and create new accounts for each day it would be great if the certificate issues are taken care of and accounts could be created for multiple days or it is easier to renew passwords
5:my hana will not load anymore received from nkthumgf mwgdenbs when i try to open hana now i get the follow error please help cid image png dfaa bc nkthumgf mwgdenbs nkthumgf mwgdenbs mailto nkthumgf mwgdenbs ph
6:crm mobile app queries crm mobile app queries
1:outlook client issue summary receiving following message cannot start microsoft outlook cannot open the outlook window the set of folders cannot be opened the information store could not be opened have restared puter several times same result help please
2:when working in outlook i cannot edite the subject line of an email i have been able to do t s until today when working in outlook i cannot edit the subject line of an email i have been able to do t s until today
4:re deployment notification telephony software received from vetkdblx nsuwkraj daghyunny there was no issue with respect to new telephony software application and it was deployed successfully through patc ng antivirus sw deployment was scheduled based on the os language w ch in t s case was english since we were not supporting hebrew language in the past we deployed english language telephony software r in israel pcs csr team in israel had raised a concern that they can t work without hebrew language pack as confirmed by aofnvyzt eqiyskhm same english package of new telephony software application is deployed successfully for the aofnvyzt eqiyskhm and he is able to work without any issues dyxrpmwo hcljzivn local it from poland uninstalled new version of telephony software and installed old telephony software on their pcs without informing us to fulfill local csr team requirement we can reschedule the new telephony software application through remote deployment and hebrew language pack can be installed manually on their pcs
2:wvdxnkhf jirecvta has issues to connect pany wifi network in f rth wvdxnkhf jirecvta has issues to connect pany wifi network in f rth and in the past two days s windows access gets suddenly locked could someone please get in contact with m per cell phone
1:erp sid lock out erp sid lock out
1:outlook not working crm issue outlook not working crm issue
4:skype personal certificate issue skype personal certificate issue
1:erp sid account unlock and password reset erp sid account unlock and password reset
6:connecting drives to my puter received from zxobmreq udikorhv it connecting drives to my puter is done by it or is there a function to connect that you can do yourself ierfgayt alwjivqg needs drive teams hostname file hostname s connection
1:engineering tool name obanjrhg rnafleys language browser microsoft internet explorer email obanjrhg rnafleys customer number telephone summary access to the engineering tool system
1:issues with attachments on outlook issues with attachments on outlook
2:wnyeczkb eqpjcukv password reset wnyeczkb eqpjcukv password reset
5:vpn queries vpn queries
1:access to engineering tool summary job transfer back into markhtyeting and i am requesting access to the engineering tool tool performance reporting system
6:call transferred to dan call transferred to dan
0:unable to connect to the hp printer at home unable to connect to the hp printer at home
6:browser issue
5:vip single sign on for hr tool is not operating i cannot access hr tool globalview for my pay check each time i go to the sso i get t s message when i open the hr tool icon sorry your access is denied please contact your system administrator
1:after upgrade telephony software has dierppeared from the screen after upgrade telephony software has dierppeared from the screen
2:pany guest account creation request summary can you please help me with the pany guest wifi logon info
0:unable to update password on password management tool password manager unable to update password on password management tool password manager
1:erp pw is invalid received from qnzmjxsl logsrwnb dear all pls give me authority to reset my erp pw
1:erp sid account lock out issue erp sid account lock out issue
2:phone issues phone issues
6:bitte um ein ruckruf received from zkgfcyvx sgxeatyb danke diese mitteilung ist einzig und allein f r die nutzung durch den adressaten bestimmt und kann informationen enthalten die schutzw rdig vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind die verbreitung verteilung oder vervielf ltigung dieser mitteilung durch personen bei denen es sich nicht um die beabsichtigten empf nger handelt ist streng verboten wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist dann benachrichtigen sie bitte den absender und l schen sie diese mitteilung pany posts select the following link to view the disclaimer in an alternate language
1:outlook is giving stack guard error outlook is giving stack guard error
6:berechtigung zeitwirtschaft av hallo herr busse w rden sie dies bitte via ticket an die it sc cken bzw an help pany mit freundlichen gr en best
3:lean tracker error received from fdmobjul oicarvqt i am unable to add lean event in to collaboration platform lean tracker getting below error message request you to resolve cid image jpg dfd fdda best
0:user id locked received from utoegyqx lhosidqg please note ess portal access for the below specified detail is locked again employee name raghu mg employee id user name mgr the issue with t s user id is it getting locked again and again previously also we were facing the same issue then the user id and password has been changed and it had worked for few months now the issue has occurred again the employee is getting error message user authentication failed seek support to resolve the issue
1:attendance tool password reset request attendance tool password reset request
4:re deployment notification telephony software received from vetkdblx nsuwkraj daghyunny please find the below pcs w ch are installed with old telephony software applications when we pulled report from patc ng antivirus sw name location country user os name name install primary language os arc tecture deployment aghl israel israel nazarr windows professional ic user applications english bit patc ng antivirus sw aghw israel israel israey windows professional ic user applications bit english bit patc ng antivirus sw aghw israel israel nahumo windows professional ic user applications bit english bit patc ng antivirus sw aghw israel israel tevkia windows professional ic user applications english bit patc ng antivirus sw aghw israel israel pogredrty windows professional ic user applications english bit patc ng antivirus sw agvw israel sokdelfgty windows professional ic user applications english bit patc ng antivirus sw we have scheduled the new version upgrade for the pcs w ch are installed with old telephony software application
3:need help in installing tess need help in installing tess
1:email anzeige received from trgqbeax hfyzudql cid image png dfb ae leider ist das feld von abhanden gekommen danke viele gr e trgqbeax hfyzudql mit freundlichen gr en best
3:not able to login to ess portal not able to login to ess portal
1:erp sid account lock out issue erp sid account lock out issue
6:cannot access sid it i cannot login to sid anymore see attachment please fix it for user id hannas and meixni
2:windows account lock out windows account lockout
4:request to reset microsoft online services password for xqkydoat bveiyclr from microsoft on behalf of pany inc mailto msonlineservicesteam microsoftonline sent tuesday august am to nwfodmhc exurcwkm cc tiyhum kuyiomar subject ragsbdhryu request to reset microsoft online services password for xqkydoat bveiyclr importance gh request to reset user s password the following user in your organization has requested a password reset be performed for their account xqkydoat bveiyclr first name jagthyin bhughjdra last name babanlal consider contacting t s user to validate t s request is authentic before continuing if you have determined that t s is a valid request use your service s admin portal office windows intune windows azure etc to reset the password for t s user want to let you users reset their own passwords check out how you can enable password reset for users in your organization with just a few clicks sincerely pany inc t s message was sent from an unmonitored email address please do not reply to t s message
2:problem mit start in outlook received from ptuchwad yzvrlcqa hallo kann auf rechner outlook nicht starten und crm synchronisiert stundenlang dadurch werden auch andere dinge geblockt engineering tool z b bitte um lfe sitze am rechner mit freundlichen gr ssen uwe schr ck technische beratung und verkauf ptuchwad yzvrlcqa mailto ptuchwad yzvrlcqa mobil tel pany deutschland gmbh max planck stra e d germany www pany pany deutschland gmbh gesch ftsf hrer rfwlsoej yvtjzkaw harald m nnlein sitz der gesellschaft germany hgermany registergerirtcht bad homburg hgermany hrb diese mitteilung ist einzig und allein f r die nutzung durch den adressaten bestimmt und kann informationen enthalten die schutzw rdig vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind die verbreitung verteilung oder vervielf ltigung dieser mitteilung durch personen bei denen es sich nicht um die beabsichtigten empf nger handelt ist streng verboten wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist dann benachrichtigen sie bitte den absender und l schen sie diese mitteilung pany posts select the following link to view the disclaimer in an alternate language
3:telephony software software upgrade for user laijuttr i am not able to find the interaction desktop icon in my pc after installation even the old version got deleted please assist
1:outlook spell check error repeated issue received from rjanhbde owfkyjcp cid image png dfaf ec cid image jpg dfaf ec warm
4:recall re ticket no please reopen received from duwvesim cixqbmfr narefgttndra s gthyuva would like to recall the message re ticket no please reopen
0:unable connect to engineering tool unable connect to engineering tool
0:user needed help to login to erp sid user needed help to login to erp sid connected to the user system using teamviewer help the user login to the erp sid issue resolved
5:mobile device received from ejsxqmia cujvlrfq who do i need to contact having battery life issues on my i phone loosing charge fast throughout the day is it somet ng that i can have the battery replaced on or get a new phone
2:how can i send a video to someone outside of pany name aytjedki rucfxpla language browser microsoft internet explorer email aytjedki rucfxpla customer number telephone summary how can i send a video to someone outside of pany it is to large to attach to an email
0:unable to open tif files unable to open tif files
1:access to database name mikhghytr karaffa language browser microsoft internet explorer email vfrdxtqw jfbmsenz customer number telephone summary please usa me access to the dunham and bradstreet data base
4:drive encryption attention needed drive encryption attention needed
2:password reset on ess portal password reset on ess portal
1:expense report not reac ng manager expense report not reac ng manager
2:password reset from jghjimdghty bfhjtuiwell sent monday august pm to nwfodmhc exurcwkm subject amar re jghjimdghty bfhjtuiwell your windows password is expiring soon importance gh it i changed my vpn password t s morning when prompted and then in erp and outlook but when i go to change it per the password management tool pw software below the password management tool pw won t accept my self service login passwords old and new or my email address
1:account locked out and password reset request account locked out and password reset request
0:unable to connect to any network from laptop unable to connect to any network from laptop
6:create wi fi passwords for ibm team onsite at usa for a week please create wi fi passwords for all the tem members below who will be in usa pa from to
6:collaboration platform issue collaboration platform issue
0:unable to open outlook and ess due to bad password unable to open outlook and ess due to bad password
0:unable to access emails unable to access emails
5:zdsxmcwu thdjzolwronization issue zdsxmcwu thdjzolwronization issue
1:account locked out on erp sid account locked out on erp sid
1:access to engineering tool access to engineering tool
1:erp access received from zfburidj jmilguev there can you please give me access to erp i cannot log on to it
2:password issue password issue
1:erp sid password reset and unlock request erp sid password reset and unlock request
3:ticket update query on ticket inc urgqkinl zpcokgbj ticket update query on ticket inc urgqkinl zpcokgbj
1:engineering tool dwnload prb received from rmdtqfxa fwpnqdxo it when i tried to download engineering tool to my desktop it is showing me t s error please fix t s issue cid image png df ecdcf best
3:not possible to login due to a locked account not possible to login due to a locked account
3:netweaver bussiness client does not open netweaver bussiness client does not open
2:hr tool portal is not working hr tool portal is not working
5:vip delegation issue vip telephone summary still trying to get an issue resolved with outlook i am tomashtgd mchectg s new assistant he gave me editor permission for s email calendar etc when i try to view s email in outlook i get t s error message cannot display the folder microsoft outlook cannot access the specified folder location i have to manually open s email account each time w ch is not going to work i seem to be able to view s email in owa but i want to use outlook
2:problem with speaker received from vkzwafuh tcjnuswg i m having a problem with the speaker on my laptop i can hear on my headset but not my earbuds or speakers please advise vkzwafuh tcjnuswg cmp sr application eng vkzwafuh tcjnuswg
0:unable to reset the password unable to reset the password
6:call from debgrtybie savgrtyuille inc to cancel ticket call from debgrtybie savgrtyuille inc to cancel ticket
1:immediate restoration of t drive files required received from crkdjbot qiztrxne t hostname teams corporate governance and t hostname teams proxy these folders were deleted by an it helpdesk employee over the weekend we need immediate restoration back to friday so these folders and all of the files contained wit n are restored t s is a priority request please respond wit n the hour best debgrtybie savgrtyuille sr corporate paralegal pany inc crkdjbot qiztrxne mailto crkdjbot qiztrxne
6:christgrytoph called to check if account has been disabled christgrytoph called to check if account has been disabled
3:need help in resetting erp password and unlocking all accounts need help in resetting erp password and unlocking all accounts
1:account expired for cyxieuwk rekwlqmu nd july account expired for cyxieuwk rekwlqmu nd july informed user that we need email from hr that account needs to be enabled account disabled
2:password management tool password manager brings an error w le password change attempts password management tool password manager brings an error w le password change attempts
6:collaboration platform online is not opening collaboration platform online is not opening error diese seite kann nicht angezeigt warden
1:outlook nicht lizensiertes produkt received from vnsmwqhb ogtpenjd hallo help ms office produkte zeigen folgende fehlermeldung cid image png dff a gru
4:reset the password for nvawmlch ubyjolnc on erp production erp please reset my password
2:wvdxnkhf jirecvta locked out mself from windows and needs a password reset user id owenghyga he was locked out w le using wifi at f rth location
0:unable to boot up puter unable to boot up puter earlier there was a issue with blue screen puter name service tag fgvv ruf nummer sartlgeo lhqksbdx
4:skype issue ms office cras ng skype issue ms office cras ng
6:crm unsafe web side after pw update i ve tried to lo log on to crm i received the following pop up soll google chrome ihr passwort f r diese webside speichern skotthyutc i ve skiped that message than i went to sales markhtyeting after clicking on crm english languague i left the save web i went to is that the side we would like to use i received the following pop up soll google chrome ihr passwort f r diese webside speichern do we want google to save our pws
1:one note issue one note issue
0:unlock ad account unlock ad account
1:account locked received from vhlepcta lqbgcxpt team abdhtyu user s account is blocked can you please help
1:aenderungsantrag kann nicht geloescht werden aenderungsantrag kann nicht geloescht werden
3:net weaver business client does not work net weaver business client does not work error ms net framdntyework
5:mobile device pany owned successfully activated mobile device pany owned successfully activated
1:engineering tool is not working engineering tool is not working
1:authorisation error in outlook nicht lizeciertes produkt authorisation error in outlook nicht lizeciertes produkt
1:erp sid password reset request for user beckes erp sid password reset request for user beckes
6:business client brings error when launched business client brings error when launched
2:windows account locked in ad windows account locked in ad
0:user is getting unlicensed error in office user is getting unlicensed error in office
3:not able to view attachments from outlook not able to view attachments from outlook
3:locked out of account received from ubdihsop ahyeqpmx please assist vnglqiht sebxvtdj to access s account as he forgot s password we need t s urgent please kind
4:require set up mobile link pany e mail received from przndfbo pldqbhtn it please kindly set up mobile link pany e mail user fbmugzrl ahyiuqev model iphone gb
5:vpn connection issue vpn connection issue connected to the user system using teamviewer installed the pany vpn drivers caller confirmed that he was able to login issue resolved
1:error login on to the sid system error login on to the sid system verified user details employee manager name unlocked and reset the erp id to daypay caller confirmed that he was able to login issue resolved
2:problem with sending discount request received from vkzwafuh tcjnuswg i m having a problem with sending discount requests i get the below error when i t submit request i had t s problem last week but when i connected to vpn it sent the request i thought the problem was solved but it is still happening please advise cid image jpg dfa ac vkzwafuh tcjnuswg cmp sr application eng vkzwafuh tcjnuswg
1:office sprache ndern videos aus thehub funktionieren nicht hallo ist es m glich das ich office von englisch auf deutsch umstelle wenn ja wo finde ich diese einstellung wenn ich die videos von lets talk in deutsch ansehen m chte und diese ber den link in der email anklicke sagt er mir office video isn t available office video is not enabled by your organization for you er ein link vielen dank f r ihre lfe
3:network drives disconnected unable to connect to t drive
5:mii login issue mii login issue verified user details employee manager name checked the user name in ad and reset the password advised the user to login and check caller confirmed that she was able to login issue resolved
1:i am getting the following message when trying to log in to sid logon balancing error could not connect to messag name htsnaodb adjtmlzn language browser microsoft internet explorer email karghyuen hasghyusan pany o customer number telephone summary i am getting the following message when trying to log in to sid logon balancing error could not connect to message server is erp down right now
4:reset microsoft online services password for rdwpangu lybaxonw from microsoft on behalf of pany inc mailto msonlineservicesteam microsoftonline sent saturday august am to nwfodmhc exurcwkm cc tiyhum kuyiomar subject rad request to reset microsoft online services password for rdwpangu lybaxonw importance gh request to reset user s password the following user in your organization has requested a password reset be performed for their account rdwpangu lybaxonw first name rolghtyuando last name santolgiy consider contacting t s user to validate t s request is authentic before continuing if you have determined that t s is a valid request use your service s admin portal office windows intune windows azure etc to reset the password for t s user want to let you users reset their own passwords check out how you can enable password reset for users in your organization with just a few clicks sincerely pany inc t s message was sent from an unmonitored email address please do not reply to t s message
5:vpn connection problem received from cobsfvjz apkqmrdu unable to connect to vpn get the below message cid image jpg df cbfdd
0:unable to sign in to collaboration platform unable to sign in to collaboration platform
0:unlock account email in cell phone the users cfgxpvzi dvpnfbrc recsynqt byoezmla and alexandre pinto team could you please unlock account email in cell phone the users cfgxpvzi dvpnfbrc recsynqt byoezmla and alexandfrre pintfgtyo recsynqt byoezmla id vertiayhtu cfgxpvzi dvpnfbrc id russoddfac nmcxfrij hgaxtqmy id pintoddsa
0:unable to submit timecard today unable to submit timecard today
0:unable to connect to wireless unable to connect to wireless
1:account unlock ybplwrez lqcyehbf account unlock ybplwrez lqcyehbf
3:ticket update on ticket no ticket update on ticket no
0:unable to log into my reporting engineering tools unable to log into my reporting engineering tools
3:ticket update for danghtnuell from rakthyesh ramdntythanjesh sent friday august pm to bxtqducs zuhoylts cc pvbomqht smfkuhwi subject inc telephony software is missing from pc dear cegtcil danghtnuell contacted service desk for assistance on telephony software issue kindly assist user on same kind
0:unable to view desktop items or folders unable to view desktop items or folders
1:enable access to erp code cvn to view the drawing enable access to erp code cvn to view the drawing
0:unable to access emails from pany ipad unable to access emails from pany ipad
0:user unable to log in to outlook user unable to log in to outlook
4:skype audio issues received from qwijaspo ukynmfig dear it i continue to have skype audio issues i am unable to hear skype calls through my tablet when i call in specifically when i dial into my directors call in number i hear every t rd word i have had t s issue before and had an it tech fix the issue i will need t s done again why does t s continue to be an issue qwijaspo ukynmfig sales manager west coast qwijaspo ukynmfig mailto qwijaspo ukynmfig
2:pany mails on mobile phone received from ctuodmai vguwqjtd pl let me know the process to install and start the access of official mail in my smart phone phone details as below make oppo build number xex a imei imei duel sim mobile pl let me know any other details needed
1:impact awards password reset impact awards password reset
4:discounts received from peojqgvm qayeptuo i am having problems submitting a discount here is the screen shots im getting cid image jpg df b cid image jpg df b
0:unable to view credit card statement on ess unable to view credit card statement on ess
1:erp newweaver business client locked out erp newweaver business client locked out
3:ticket update for an account lockout ticket update for an account lockout
1:issue executncqulao qauighdpss programdntys in erp when working on vpn urgent received from rcbdyslq zuspjbtw i have issue when i m working on vpn form home i m not able to run mass programdntys in erp when i m on vpn last weekend i had to run mass programdnty to add partners in erp but i was not able i thought it was security issue but i checked that with security erp team i made uacyltoe hxgaycze when i was in the office and it is working but i can t do the same at home working on vpn please check with gh priority
4:discounts error received from itslpwra vybdkuoa cid image png dff cd best
4:reset the password for yimwfntl rkdwohas on erp production erp w le trying to log the erp part of erp fro the first time it would not accept my password and locked me out of the system
0:unlock account email in cell phone the user luciano amadeu and zpfitlyu cemvwyso team could you please unlock account email in cell phone the user luciano amadeu and zpfitlyu cemvwyso iaxyjkrz pctnvdrm id eulalla zpfitlyu cemvwyso id silvaes
3:news can not be opened received from uwofavej hxyatnjc since some days when the regional news moved to first page of hub again again news appear with out more to open it or a link in the heading t s screen print is just before i wrote t s email cid image png df afc best
1:outlook is not functioning outlook is not functioning
3:th aug friday on call basis received from mnxbeuso rfmdlwuo dac gso team please note the on call primary secondary details only for today th aug friday between ist to th aug saturday ist primary krisyuhnyrt juvfghtla secondary thomklmas kahtuithra
1:ak crm in outlook not working received from wdpzfqgi zndgqcux can you please help me to solve the following issue whenever i want to start outlook then i get t s microsoft dynamics crm message in order to proceed further i have to click storno cancel severeal times x or x then the outlook is opened but there is no connection with crm w ch i need cid image jpg df s pofgtzdravem kind
2:problem in calling through skype received from ftgvlneh aitsgqwo dear sir i am facing problems w le individual calling as well as attending meetings on skype whenever i am trying to connect it is ing not responding and skype app is getting closed signed out request to pl resolve the same for pany ftgvlneh aitsgqwo asst mngr sales north msg ftgvlneh aitsgqwo mailto ftgvlneh aitsgqwo
3:need help in reset password in password management tool password manager need help in reset password in password management tool password manager
1:account lokced in erp sid account lokced in erp sid
4:recall ticket no ments added received from franhtyu liu pany franhtyu liu would like to recall the message ticket no ments added select the following link to view the disclaimer in an alternate language
1:issue with bex business client received from ypuaejsc yoxrqtsn dear sir madam i am not able to access bex as well as business client pl rectify immediately its urgent
0:unable to access emails unable to access emails
1:erp is down distributor tool pany center customers are not able to place transactions erp is down distributor tool pany center customers are not able to place transactions customer service is not able to place transactions in ecc
5:md display stock is locking up with create delivery min to hr had to close out window still did not process the window is locked up can t do screenshots just a spinning circle
1:erp down user id vaugtyghtl issue erp down location usa no of users affected system erp sid erp production issue just clocking contact no server name hostname transaction md
5:mobile device activation mobile device activation name mikhghytr karaffa language browser microsoft internet explorer email vfrdxtqw jfbmsenz customer number telephone summary requesting email to my personal iphone
1:erp produktion h ngt bei ot auftr gen ot auftr ge funktionieren ot auftr ge lassen sich nicht bearbeiten beim ausliefern
1:outage on erp sid outage on erp sid
3:network problems multiple applications are running slow how did you determine there are network problems erp sid is only erp slow please use the quick ticket wit n the erp folder if only erp is running slow yes erp slow are more than one transactions impacted yes what erp server are you on server name is located in the status bar at the bottom right of your screen hostname do other co workers also notice slow response times in erp yes four users at usa what other applications are running slow erp sid can you access your data files on the server any other ments or issues with other systems
2:problem received from vkzwafuh tcjnuswg when i try to submit a discount form i get the below error please advise cid image jpg dfd bdbe vkzwafuh tcjnuswg cmp sr application eng vkzwafuh tcjnuswg
0:unable to login to sid using erp gui i am unable to login to sid today and i see the error shown in the screenshots request your help at the earliest since i m trying to uacyltoe hxgaycze somet ng related to engineering tool
2:programdnty in erp not loading programdnty in erp not loading
3:license query please arrange that mrs de gracia fernandez ghjkzalez a k access to your payroll gets approval
0:unable to log in to windows unable to log in to windows
2:plug in not responding error in erp plug in not responding error in erp
1:outlook goes to not responding outlook goes to not responding
0:user wanted to reset internet explorer user wanted to reset internet explorer
1:erp sid erp production account locked erp sid erp production account locked
6:can not join skype meeting can not join skype meeting
0:unable to launch outlook and skype unable to launch outlook and skype
5:flash player in patibility flash player in patibility
3:need help in connecting a skype meeting that is ing up with an error need help in connecting a skype meeting that is ing up with an error
3:not able to use mand field received from ulroqsyf wctpnarb i am not able to use mand field by default it is taking mc e pl help cid image jpg dff cbde
5:microsoft net framdntyework missing received from kuznvase jrxtbuqz dear all please open ticket and address shortly
3:netweaver will not start i receive an error message when trying to start business client microsoft net framdntyework is not installed i upgraded my knovel software last night and now i am receiving t s message ext ldil
2:please send me a link for password management tool password manager please send me a link for password management tool password manager
4:skype funktionert nicht from zlnxswvp ptmzsbhk sent thursday august am to nwfodmhc exurcwkm subject sab wg skype l sst sich nicht starten bitte um unterst tzung freundliche gruesse kind
2:headset connecting the plantronic headset beshryuwire c with the puter the speaker of the puter is turned on too how can it be turned off note the issue already was solved
1:erp password reset in sid erp password reset in sid
1:erp log on problem received from pgeknaxy usokqprd team i can not log on erp with my password could you help me for t s issue
2:password reset alert from o for user lafgturie sherwtgyu password reset alert from o
2:when connecting to hr tool etime window will open but not ng populates the screen empty screen for etime no access hr tool portal access through single sign on not working
6:business card request received from zqbmxdgy stuwbacm team can you please arrange a business card for me please find the details below and let me know the protocol for the same zqbmxdgy stuwbacm analyst apps dev maintenance ebus zqbmxdgy stuwbacm mailto zqbmxdgy stuwbacm warm
6:business card request received from zqbmxdgy stuwbacm team can you please arrange a business card for me please find the details below and let me know the protocol for the same zqbmxdgy stuwbacm analyst apps dev maintenance ebus erp sd zqbmxdgy stuwbacm mailto zqbmxdgy stuwbacm warm
1:orders can not be printed es kann keine auftrag gedruckt werden ziehe fehler
6:change erp logon language from german to english change erp logon language from german to english
1:erp sid password reset for user mertut erp sid password reset for user mertut
1:account locked account locked
2:please reset erp sid password for user peilerk thank you received from krdvgzeh yboasemp dv zlettel mit freundlichen gr en best
2:printing received from yfmaqovp wdonhbez all do you have any news about the issue of printing of drawings and production papers when is the issue solved
4:restore some folders for stoebtrt received from sxhcapoe kbluefip path to the folder hostname departments lean lean projekte lean projekte geplant fy file hostname departments lean lean projekte lean projekte geplant fy mit freundlichen gr en best
1:outlook issues yesterday my outlook took about hours to load afterit was very very slow today can not open outlook outlook issues yesterday my outlook took about hours to load afterit was very very slow today can not open outlook anymore please check
4:read and write access to oe drive f rth received from scjxobhd ldypjkmf help team can you pls arrange read write access for dveuglzp mqetjxwp to the following oe drive on teams eagcldaten teams cid image jpg deef ad
1:i can t login skype after change password i can t login skype after change password but other application is ok
4:request to reset microsoft online services password for mvkpjdfi guexyfpk request to reset microsoft online services password for mvkpjdfi guexyfpk
1:outlook search issues received from duoyrpvi wgjpviul team my outlook is failing to bring up emails in my search function cid image png dfb bbb i have tried to rebuild the indexing but it fails t s has been happening all week i need to be able to use t s function
2:password reset for bsopzx irfhcgzq password reset for bsopzx irfhcgzq
2:password received from xzjlkfvc agfmpyhr please reset my password and sending the password to log in well
0:unlock account email in cell phone the user michthey olivgtyera id olivgtyemc team could you please unlock account email in cell phone the user michthey olivgtyera id olivgtyemc
5:vpn link vpn link
1:engineering tool permition to sign in include user id on cad users list i need have access on engineering tool however when i tried do logon engineering tool show me te message that i had permission please include my user id on cad user list let me know if you need more information contact phone
4:reporting tool web link in crm not opening up reporting tool web link in crm not opening up
4:sharepiont discount request error infopath cannot submit the form an error occurred w le the form was being submitted the form cannot be submitted to the following location the site may be offline read only or otherwise unavailable access denied before opening files in t s location you must first add the web site to your trusted sites list browse to the web site and select the option to login automatically
1:erp access name nxloukai cpbzkrel language browser microsoft internet explorer email nxloukai cpbzkrel customer number telephone summary i need an update on my it ticket ticket no t s needs to be resolved aerp
2:pany center page does not load pany center page does not load
4:system login issue login issue verified user details employee manager name checked the user name in ad and unlocked the account advised the user to login and check caller confirmed that she was able to login issue resolved
3:netweaver not working netweaver not working name iauqlrjk nijdaukz language browser microsoft internet explorer email iauqlrjk nijdaukz customer number telephone summary i am not able to open net weaver business client i receive an error that microsoft net framdntyework is not installed and to contact my administrator
1:engineering tool error engineering tool error
2:password reset as its expired name ivxybewh ykhsqvnu language browser microsoft internet explorer email ivxybewh ykhsqvnu customer number telephone summary i need all of my passwords reset so i can log into my puter and into erp
5:vitalyst transfer service unavailable on crm online vitalyst transfer service unavailable on crm online
6:call transferred to amfgtyartya for password call transferred to amfgtyartya for password
3:tfrbwoua aegpkruc unable to print from pdf tfrbwoua aegpkruc unable to print from pdf
4:reset password request for bobj received from iqcylpok ascpqvni please reset my password for bobj in sid my user name is mcfgtydonn
2:password reset request from o password reset request from o
1:eu tool funktioniert nicht eu tool funktioniert nicht meldung unbekannten fehler system distributor tool fehler
2:password reset request for kiosk users password reset request for kiosk users
6:cannot use net weaver business client received from uvoyrbhp qbupdjhw dear sir i cannot use net weaver business client please support for t s issue cid image png df eae with warm
3:netframdntyework business client sid deployment across amerirtcas specific list of pc s th aug received from yqlvfkih folbpugd dear folks we have planned to deploy the dotnetframdntyework business client sid on the enclosed list of engineering tool application installed pc s of amerirtcas region from thursday th aug and also please ensure that all these users as enclosed are familiar with the package installation steps type of package installation duration importance of the package mode of the installation times of reboot and installation behavior through referring the below details note t s is to deploy only on pc s of amerirtcas that has engineering tool application installed identified by engineering tool application team prioritized list package details deployment date aug th thursday time am in the morning as per the respective location time zone deployment tool patc ng antivirus sw package type prompted user will be prompted with prior notification to save all the work before proceeding the installation through clicking the continue button duration minutes restart required yes prompt to restart after the installation of netframdntyework business client sid package behavior please go through the below provided bill bankrd and understand the importance of the package deployment cid image png df ddb
3:laptop is having blue screen laptop is having blue screen
4:sent from snipping tool received from afwzehqs jfbxegac after updating the erp i am facing problem in oppening the attachments in erp quotes please resolve immidiately as t s is causing problem for my regular activity cid image png dfd bc warm
4:discounts cannot access discounts through collaboration platform
1:engineering tool is getting locked out frequently engineering tool is getting locked out frequently
1:outlook issue summary unable to login to outlook
1:erp password reset request erp password reset request
5:forgot attendance tool password forgot attendance tool password
1:outlook is not working outlook is not working
4:reset password for erp sid reset password for erp sid
0:user called to give information regarding ticket no user called to give information regarding ticket no
5:my account changed new password get many error in passwordmanage system my account changed new password get many error in passwordmanage system erp system password could not changed my distributor tool system
5:fund below mail is definitely a spam mail kindly take note of the same also if it is ok than forward t s mail to all the employees to warn everyone
1:engineering tool das passwort wurde meinerseits falsch eingegeben bitte passwort zur cksetzen engineering tool und erp danke
1:enterprise scanner not working enterprise scanner not working
5:mobile device is temporarily blocked from synchronizing using exchange activesync until your administrator usas it acc from grhryueg dewicrth sent wednesday august am to nwfodmhc exurcwkm subject rad fwd your mobile device is temporarily blocked from synchronizing using exchange activesync until your administrator usas it access importance gh can you please unblock and usa access to my new phone
3:not getting any old mails in my outlook kindly do the needful to restore the same and help me store it in separate name kargthyt k language browser microsoft internet explorer email hjcpyxtq okycpbsz customer number telephone summary i am not getting any old mails in my outlook kindly do the needful to restore the same and help me store it in separate location
0:unable to login to vpn and reset password unable to login to vpn and reset password
6:bex password was locked due to wrong typing please reset the password name zcqnuawo zxdtskpw language browser microsoft internet explorer email zcqnuawo zxdtskpw customer number telephone summary bex password was locked due to wrong typing please reset the password
1:email back problem in outlook received from hjcpyxtq okycpbsz i am not getting any old mails in my outlook kindly do the needful to restore the same and help me store it in separate location
6:cannot open engineering tool received from anpocezt qturbxsg it when i try to open engineering tool i get t s so i delete engineering tool off my puter and then reinstalled it and i still get t s
6:bex cannot convert to excel sheet bex cannot convert to excel sheet
4:domain account unlock domain account unlock
1:i m trying to help nkademwy ihsepkwz log into oneteam to update s direct deposit information ic wel e our next available agent will be with you shortly interaction alerting agent website visitor has joined the conversation rakthyesh ramdntythanjesh christgry
0:unable to view screen on monitor when lid is closed unable to view screen on monitor when lid is closed
2:please unlock account email in cell phone the users rabkypet zocjdutp id fothrmijm and ltmoubvy utrimobs gomeshthyru team could you please unlock account email in cell phone the users rabkypet zocjdutp id fothrmijm and ltmoubvy utrimobs gomeshthyru
1:excel continues to crash with workbooks open error messages excel cannot plete the task with available resources choose less data or close other applications also excel has stopped working and i have beshryued out areas of my screen or distorted screens that don t refresh the excel view no pivot tables or plex macros in use only excel with outlook skype powerpoint open laptop fan runs constantly in dock with excel in use
0:update dns on printer update dns on printer model hp laser jet dn dynamic ip address fqdn prtqi short name sid print server hostname
1:add printer prtqi on hostname add printer prtqi on hostname with and bit drivers model hp laser jet dn dynamic ip address fqdn prtqi short name sid print server hostname
2:printer issue name seghyurghei language browser microsoft internet explorer email mfeyouli ndobtzpw customer number telephone summary trying to connect a printer
0:unable to connect with vpn received from ivohcdpw ixcanwbm dear sir i am trying to connect with virtual private network through please do the need full tomorrow at hrs i will be free by hrs to hrs i will be inside govt factory and laptop and mobile is not allowed with best
3:ticket no ticket update ticket no ticket update
2:please instal printer pa at these laptop please instal printer pa at these laptop
0:unable to connect to wifi from a hotel dell unable to connect to wifi from a hotel dell
1:access to insertapps and corporate technology drives received from uterqfld ufmtgndo who would i contact at corporate to get access for ldpequhm nqclatbw and alex campbell to the following servers teams hostname tech center grade specifications ceramdntyic specs access is needed to support manufacturing and technology
1:audio not working on dell tablet audio not working on dell tablet
0:unable to sign in to skype and outlook unable to sign in to skype and outlook
1:issues with internet explorer w ch is freezing all the time received from jnqmvard jiazxvcl
1:erp sid password reset need erp password reset i am getting the error when logging into engineering tool that i have attempted to many times with the wrong password old password
1:a supplier told me that i have no warehouse toolmail x matheywt kaufsfthyman is also having the same problem x koiapqbg teyldpkw matheywt kaufsfthyman phone system warehouse toolmail
4:desk phone warehouse toolmail when accessing my warehouse toolmail i receive a busy signal the red warehouse toolmail light is activated on my phone when i push the button a busy signal is received others are having the same issues
1:access database error access database error attached
5:my telephone does not have a dial tone and i cannot pick up warehouse tool mail messages my telephone does not have a dial tone and i cannot pick up warehouse tool mail messages
2:warehouse toolmail not working my warehouse toolmail does not seem to be picking up in ing calls my number is i attempted to uacyltoe hxgaycze t s by calling from my cell phone after rings the warehouse toolmail still did not pick up
4:setting of ooo for another mail box setting of ooo for another mail box summary need out off office for an employee who does not work in pany any longer
0:user hajghtdul unable to connect via vpn unable to access distributor tool and distributor tool qa i have changed my passwords using password management tool password manager after the passwords change i am unable to connect via vpn my user id is hajghtdul
2:warehouse toolmail not possible on phone set warehouse toolmail not possible on phone set
1:erp sid unlock request erp sid unlock request
0:update on inplant update on inplant
2:warehouse toolmail related to my office phone is not functioning the warehouse toolmail associated with my office phone is not functioning properly when trying to access warehouse toolmail from my office phone i receive a not possible message on my phone i have also tried to access warehouse toolmail from the number and receive a message that states that my call cannot be pleted at t s time
2:handheld wireless device activation iphone s handheld wireless device activation iphone s
0:unlock erp sid erp production account unlock erp sid erp production account
4:seep installation seep installation
1:account disabled for user vvfrtgarnb account disabled for user vvfrtgarnb
0:unable to connect to wifi unable to connect to wifi
4:distributor tool pany issue and engineering tool issue distributor tool pany issue and engineering tool issue
0:unable to connect vpn received from zrpemyab xvzwcbha dear sir madam i am unable to access vpn please refer below message cid image jpg dfd a
4:display settings issue display setting issue
1:idg password reset not possible idg password reset not possible
1:i can not log into erp hcm via the vpn i m connected to the vpn but i can not log into erp i keep getting the error message that seems to imply that i am not connected to the vpn any help is appreciated
1:attached mail is saved on desktop as template with a text and signature but when sent not ng is to be seen attached mail is saved on desktop as template with a text and signature but when sent not ng is to be seen
6:business client login kindly help me out on access drawing search to view and download in business client utility
1:erp issue my erp gui got updated today after that i am not able to save any data to desktop please help
2:pany guest account not working w ch was created yesterday pany guest account not working w ch was created yesterday
0:user account is locked unable to login windows
3:not able to hear any t ng not able to hear any t ng
5:mobile device activation request for user eqtofwbm mojfbwds eqtofwbm mojfbwds received from wauhocsk vxuikqaf dear friends please find below enclosed request
1:i cannot connect the network printer vh i cannot connect the network printer vh
5:mobile device activation personal device mobile device activation personal device
1:ad locked out ad locked out
4:request you to reset my password of password management tool could not login and reset my password request you to reset my password of password management tool as soon as possible could not login and reset my password
3:lean event received from ikerxqwz prkyuitl w le forwarding lean event updation i find the mail is not being forwarded and some message is displayed please check and advise cid image png df a
0:unable to open sales orders attachments save abap reports and can t view desktop attachments through erp issue after erp update on a system prompt to fix the issue of sid sid log on i am unable to open view sales order outlook email attachments refer attachment download error in va va and as per error if out look is closed try to open the attachment system is prompting to install outlook refer outlook installation prompt issue excel file downloaded after running abap query i am unable to save or save to puter issue unable to view files saved on desktops to attach them to sales order in va va
3:not able to access attendance tool application ticket reference ticket no name aryndruh language browser microsoft internet explorer email wjbtlxry gdbqzjyw customer number telephone summary not able to access attendance tool application ticket reference ticket no
5:frequent account lockouts frequent account lockouts contact no chg ctask
1:internet explorer received from peojqgvm qayeptuo i need help installing the lauacyltoe hxgaycze internet explorer
2:pany orshop floor app locked out for too many tries of wrong password multiple puters use the same log in pany orshop floor app locked out
3:ticket update for pmqansex nvihmbwc from rakthyesh ramdntythanjesh sent tuesday august am to ugyothfz ugrmkdhx cc pmqansex nvihmbwc subject ticket no create email account for employee gzwasqoc gadisyxr good morning safrgyynjit user called to service desk and requested to expedite the issue kindly take t s request on priority and assist user kind
1:inquiry on etime login inquiry on etime login
4:shop floor pc locked coshopfloor shop floor pc locked coshopfloor
4:symantec endpoint encryption page unable to login symantec endpoint encryption page unable to login
0:us dedicated hr tool clock in for hourly employees received from wvngzrca sfmrzdth please add the appropriate options for the following hourly employees who have dedicated puters to clock in and out with hr tool at their desks and laptops us zjihgovn cqxahony us dpuifqeo eglwsfkn us ihlsmzdn cnhqgzwt us ewgihcnz vdjqoeip us moxnqszg zgdckste us bghrbie crhyley if i may be of further assistance please feel free to contact me at any time wvngzrca sfmrzdth phr human resources manager us plant usa nc wvngzrca sfmrzdth mailto wvngzrca sfmrzdth
0:user wanted to check if there are discounts on microsoft products user wanted to check if there are discounts on microsoft products
2:hr tool e time issue hr tool e time issue name wvngzrca sfmrzdth language browser microsoft internet explorer email wvngzrca sfmrzdth customer number telephone summary do i request e time puter access from it for team members who are assigned a puter
6:collaboration platform is asking me to login at each page please assist with keeping my account logged in
0:unable to map a printer unable to map a printer
4:reset password for cnljsmat ocxjvdnz reset password for cnljsmat ocxjvdnz
6:change erp printer please change my erp printer hrp hcm production to usa fm
0:unable to see crm add in in outlook unable to see crm add in in outlook
2:having trouble with my password accessing the portal name upajtkbn wzyspovl language browser microsoft internet explorer email upajtkbn wzyspovl customer number telephone summary having trouble with my password accessing the portal
0:unable to connect to outlook microsoft outlook all morning it shows either trying to connect or gives me an error about not being able to connect to the server i have emails from t s morning still sitting in my outbox that i cannot get to send and no new emails ing in i have rebooted outlook twice and my whole system once with no success
1:outlook calendar received from opzuciql muedfkhz my outlook calendar shows no information when someone tries to schedule a meeting with me using the scheduling assistant how can i fix that
0:unable to save attachments from business client unable to save attachments from business client
0:unable to login to one time name wvngzrca sfmrzdth language browser microsoft internet explorer email wvngzrca sfmrzdth customer number telephone summary i have had and still have issues with sf loading it is just a w te page can you advise
1:account locked out trust relations p issue account locked out trust relations p issue
1:engineering tool system not able to enter customer details in engineering tool system
2:password reset and login issues in collaboration platform password reset and login issues in collaboration platform
1:employee s password for etime is not working please issue new password for etime access for employee gyweclbt oahmgpfy ee aerp
4:release of device received from qpixeudn rjlziysd please release t s device from quarantine from microsoft outlook sent monday august am to qpixeudn rjlziysd qpixeudn rjlziysd subject your mobile device is temporarily blocked from synchronizing using exchange activesync until your administrator usas it access your mobile device is temporarily blocked from accessing content via exchange activesync because the mobile device has been quarantined you don t need to take any action content will automatically be downloaded as soon as access is usaed by your administrator please ignore the above paragraph we cannot change it or delete it special note jan the microsoft outlook app for ios and android released yesterday is not currently approved software for accessing pany e mail until it is uacyltoe hxgayczeed and approved please consider using one of the other the embedded e mail software in your mobile device the browser on your mobile device or the microsoft owa app published for your mobile device platform beginning mar employees with supervisor approval may use personally owned mobile devices to access outlook email pany is moving forward and providing the opportstorage product for our employees to use specified personally owned devices to allow for productivity improvement and enable work life balance t s is an addition to the policy for pany owned devices currently approved handheld devices can be found in t s policy wireless mobility technical document the above policy will be updated as other devices are approved for use if you own an approved device and would like to take advantage of t s opportstorage product you can submit a ticketing tool ticket https pany ticketing tool incident do sysparm stack incident list do sys id sysparm query incident do sys id sysparm template mobile to the it global support center gsc if it is a personally owned device you need to attach the agreement form found in the wireless mobility standard procedure t s agreement must be signed by you and your next level supervisor and provided to the gsc prior to a ticket being entered you can attach the signed form to the ticket or send the signed form to the gsc and they will attach it any ticket without the signed form will be cancelled you have weeks to process and submit the form before your device will be denied deleted from quarantine wireless mobility standard procedure information about your mobile device device model iphonec device type iphone device id rufpmvsdusid tlgfkk device os ios g device user agent apple iphonec device imei exchange activesync version device access state quarantined device access state reason global sent at pm to qpixeudn rjlziysd mailto qpixeudn rjlziysd
0:unable to login to outlook and skype unable to login to outlook and skype
1:ess password reset request misplaced password ad password reset needed
0:unlock account email in cell phone the user ricagthyr doflefne id noggtyuerp team could you please unlock account email in cell phone the user ptgwfymc mchpwvgf id noggtyuerp
1:issue w le connecting though tele vendor gprs sim received from cgqjxtkf soewtuvf i am facing an issue w le connecting tele vendor gprs network pl look into the same
4:reset the password for on erp production hcm locked out of erp sid not set up in password management tool getting an error unable to find account for user ginemkl when logging into password management tool please notify wptbgchj jutpdcqf once account is unlocked
2:windows account locked out windows account locked out
5:my docking station is not charging my puter i ve checked all the plugs and it s still not charging my puter
0:unable to launch outlook after changing the password unable to launch outlook after changing the password
0:unable to login to windows account locked unable to login to windows account locked
0:unable to log into hr tool i get directed to a hr tool logon page instead of directly getting authenticated with sso see attachments
4:shagfferon called to reset password for user bregtnnl shagfferon called to reset password for user bregtnnl
4:reset the password for robhyertyj l s pping tool on erp production bw i have not used t s in quite aw le and it will not let me in with my current password
6:browser issue collaboration platform not loading browser issue collaboration platform not loading
6:bex patch installation bex patch installation
4:supply chain software login issue supply chain software login issue
1:ingreso a business client no puedo ingresar a business client con mi contrase a
6:bqdlegnp lnphmsco s password has expired please call m at please call bqdlegnp lnphmsco at to update s password he cannot login to anyt ng
3:general enquiry general enquiry
3:network problems multiple applications are running slow my home location is usa whenever i e to us plant and connect to the network my pc runs estorage productly slow all programdntys are slow how did you determine there are network problems is only erp slow please use the quick ticket wit n the erp folder if only erp is running slow are more than one transactions impacted what erp server are you on server name is located in the status bar at the bottom right of your screen do other co workers also notice slow response times in erp what other applications are running slow can you access your data files on the server any other ments or issues with other systems
2:pany center does not show org after i changed my password i just changed my password and now my pany center account does not show the option to choose in the sales org login info bfrgtonersp augdec
4:reset the password for couskjgd uzojtkmh on windows login please unlock sebfghkast an s account couskjgd uzojtkmh wirftejas couskjgd uzojtkmh
0:unable to open collaboration platform name betshdy language browser microsoft internet explorer email zxvjsipd jbzmgyvd customer number telephone summary i cannot get collaboration platform to open it just sits and spins
1:erp output screen issue received from esaqztby mhnbqiyc kindly look into below snap erp output screen enable to show details in proper arrangement is there any issue in erp network cid image jpg dfb bd best
4:single sign on for hr tool oneteam is not working received from jegpvyrh kasnhdrb single sign on for hr tool oneteam is not working please see screen below cid image png df afsid
1:erp sid zdsxmcwu thdjzolwronization issue erp sid zdsxmcwu thdjzolwronization issue
2:problem with eu tool altogether we have problems with our eu tool please open zuteillisten plant hartbearbeitung kantenverrunden sammelarbpl then you see t s window in the past when we do a doubleklick on eps we could see in a new window our point of measurement for t s inserts but now t s function is out of service mit freundlichen gr en best
3:guest wifi access request received from wc dyuk shqbfpuy following are the details of guest visiting pany india from tomorrow and request you to provigjtyswkb dpvaymxrest wifi access sl no guest first name guest last name guest email id location pany sponsor email id access required till date sadiertpta palffs sadiertpta palffs partner mailto sadiertpta palffs partner india yhmwxsqj ugnthxky mailto yhmwxsqj ugnthxky ro tdrf stahyru ro tdrf stahyru partner mailto ro tdrf stahyru partner india yhmwxsqj ugnthxky mailto yhmwxsqj ugnthxky vikrhtyas kurtyar gurpthy vikrhtyaskurtyar gurpthy partner mailto vikrhtyaskurtyar gurpthy partner india yhmwxsqj ugnthxky mailto yhmwxsqj ugnthxky with
4:sid access received from rgtart erjgypa pany help my access to sid seems to be not working please enable confirm
1:et cs login issue would you please support wel e to the pany business et cs conduct center et cs training site our records indicate that the log in credentials you used to access t s site from the pany s collaboration platform do not match the records we have on file wit n the active directory please submit a ticket to the global support center to ensure that your network log in id is correctly entered into erp
3:no boot no boot
3:ticketing tool queries summary ticketing tool change i have changed the status to closed cancelled instead of closed plete how to revert the change
1:attendance tool password rest received from kugwsrjz xnygwtle please reset my attendance tool password as i forgot username gurhyqsath j india met kugwsrjz xnygwtle mailto kugwsrjz xnygwtle
5:vvdortddp received from aksthyuhath shettythruy pany below mentioned employee is unable to login ess portal please reset the password emp no name useid yaxmwdth xsfgitmq vvdortddp fyi cid image png df b with
4:stepfhryhan needs access to below collaboration platform links stepfhryhan needs access to below collaboration platform links urlaubsplanung file efdl users linnes collaboration platform pany inc fy teamordner linnemann urlaubsplanung p pl ne file efdl users linnes collaboration platform pany inc fy teamordner linnemann p pl ene allgemeines file efdl users linnes collaboration platform pany inc fy teamordner linnemann allgemeines berirtchtswesen gebiet nord file efdl users linnes collaboration platform pany inc fy teamordner linnemann berirtchtswesen gebiet nord crm teamordner file efdl users linnes collaboration platform pany inc fy teamordner linnemann crm teamordner teamcall teammeeting file efdl users linnes collaboration platform pany inc fy teamordner linnemann teamcall teammeeting top projekte file efdl users linnes collaboration platform pany inc fy teamordner linnemann top projekte hallo sabrthy wie weit sind wir in diesem thema habe noch kein ticket erhalten mit freundlichen gr en nizholae bjnqikym anwendungstechniker i application engineer nizholae bjnqikym pany deutschland gmbh diese mitteilung ist einzig und allein f r die nutzung durch den adressaten bestimmt und kann informationen enthalten die schutzw rdig vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind die verbreitung verteilung oder vervielf ltigung dieser mitteilung durch personen bei denen es sich nicht um die beabsichtigten empf nger handelt ist streng verboten wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist dann benachrichtigen sie bitte den absender und l schen sie diese mitteilung select the following link to view the disclaimer in an alternate language von nizholae bjnqikym gesendet donnerstag juli an aorthyme rnsuipbk aorthyme rnsuipbk betreff aw no access to netweaver danke sabrthy mit freundlichen gr en nizholae bjnqikym anwendungstechniker i application engineer nizholae bjnqikym diese mitteilung ist einzig und allein f r die nutzung durch den adressaten bestimmt und kann informationen enthalten die schutzw rdig vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind die verbreitung verteilung oder vervielf ltigung dieser mitteilung durch personen bei denen es sich nicht um die beabsichtigten empf nger handelt ist streng verboten wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist dann benachrichtigen sie bitte den absender und l schen sie diese mitteilung select the following link to view the disclaimer in an alternate language von aorthyme rnsuipbk gesendet donnerstag juli an nizholae bjnqikym nizholae bjnqikym betreff re no access to netweaver hallo stepfhryhan das nimmt ein bisschen zeit ich erfasse ein ticket dazu warm
1:outlook is not taking password outlook is not taking password
5:fw an et cal moment from the office of et cs and pliance link not opening t s link is not opening from et cs pany mailto et cs pany sent wednesday august pm to qfwijzbd gmkiatjs subject an et cal moment from the office of et cs and pliance dear team the office of et cs and pliance provides pany employees with periodic et cal moments to remind you of your responsibility in practicing good et cal habits click here to access the current et cal moment sethdyr hdtyr the office of et cs pliance
3:now acces to the internet webside allways offline received from blktuiae jzakfmhw fyi now access to the internet webside allways offline till t s weekend i am located in f rth germany
3:link to et cs et cal moment does not work i am not able to open the et cal moment link either in the e mail nor from the collaboration platform site i tried both the german and english language button
0:upgrade from ms office bit to office bit for further using of the software cutview it is a need to install upgrade to an bit office system pls untinstall the current office bit version and install the or bit version
2:windows account locked and reset password windows account locked and reset password
0:unable to open net weaver unable to open net weaver
3:the calendar on my iphone is not showing any meetings name srinfhyath language browser microsoft internet explorer email kflqpite gbeoqsnc customer number telephone summary the calendar on my iphone is not showing any meetings
1:erp sid account locked erp sid account locked
1:erp sid account lokced erp sid account lokced
6:can t login to skype indicate certificate expired skype for business software can t be used
2:windows log in password reset from nkiopevt gufwhdky mailto nkiopevt gufwhdky sent monday august am to nwfodmhc exurcwkm cc wgpimkle kijhcwur eh subject rad windows log in password reset importance gh it team i cannot log in to windows please reset windows password reset best
2:please reset my erp password please reset my erp password
5:vip log in proplems vip received from oxrnpuys oxizkwmq dear helpdesk i was on vacation and briefly before i left i changed my password as required now it seems that my main windows log in is still with the old password w le outlook sype etc is already on the new password also the pany main log on is not right i usually log in with my pany account w ch is not appearing any more what needs to be done i am not and will not be at a pany site network for another week
1:erp sid is not available i connected through vpn to look up information and erp will not connect i was able to connect to our local drive plant departments drive but not erp
1:erp is locked out need to unlock it erp is locked out need to unlock it
1:issue with downloading mail received from dwujlnhs ecxvrpyl dear sir i am unable to download my mails out of india office even if i am connected with internet kindly help in resolving the issue best
1:inquiry on transfer of contacts from phone to system inquiry on transfer of contacts from phone to system
1:erp password reset erp password reset
1:erp crm password reset erp crm password reset
1:inquiry about lotus notes inquiry about lotus notes
2:password change received from orjcgtyz worylufs i changed my password today but not all access locations were updated need to update all sites
0:update on inplant update on inplant
0:unlock account email in cell phone the users team could you please unlock account emails in cell phone the all users below gifpuwtb aykegsvr id bigrtdfatta kelli bigrtdfatta pany jlzsardp kumtcnwi id bactelephony softwarea jlzsardp kumtcnwi sbinuxja vtbegcho id nicolmghyu sbinuxja vtbegcho rudfgbens rtwjunior juniowsrr glzshbja aoehpltm jgnxyahz cixzwuyf id zigioachstyac jgnxyahz cixzwuyf alexansxcddre olovxcdeira olivesadia qbtvmhau zowemnca pollaurido robhyertyjo id robsdgerp writfxsq nwmaxpts note changed the cell phones the user to a new a wifi and data plan from your service provider is required to setup email on your mobile device is t s device pany owned y is t s a replacement of your old device y if yes please ensure pany data has been removed from the old device delete exchange setup from settings mail contacts calendar for a personal device please attach approval form signed by manager to the ticketing tool ticket please ensure the device is pany approved for email setup if it is not a pany approved device please contact the gsc for help with exchange setup on a personal device please contact the device vendor you may also refer to the faq section for steps has the exchange setup been pleted on your device y n you will receive an email stating the device has been quarantined when t s is pleted t s step needs to be pleted for your device to register with pany
0:unable to start dell unable to start dell stuck on wel e screen
1:erp sid bex password erp sid bex password
6:crm configuration issue crm configuration issue
1:access sid system erp mac ne service tag gowzv asset tag sid model is not working in mac ne service tag gowzv asset tag error attached need to produce some uacyltoe hxgayczes in sid enviroment
0:updated passwords and email on mobile device updated passwords and email on mobile device
2:password management tool password manager password reset link password management tool password manager password reset link
6:bex report received from nealxjbc owjduxai i m getting an error when i m trying to run my bex report it won t allow me to log in to sid t s is somet ng i have run with no issues in the past i need t s to run my daily reports
1:access to engineering tool name gncpezhx hopqcvza language browser microsoft internet explorer email uwiqchfp hnsukjma customer number telephone summary tool access report
4:screensaver of pany center screensaver of pany center
2:pany screen saver was changed to pany screen saver pany screen saver was changed to pany screen saver during the last it update on my pc please change back to pany and fix the programdnty so all pany screen savers don t get changed
5:vitalyst icon to desktop helpdesk can you help myhzrtsi rwnhqiyv to download the vitalyst icon to s desktop please
1:outlook keeps prompting for password outlook keeps prompting for password
0:unlock account email in cell phone the user urgapyzt tnxiuramdnty id vaghyliort team could you please unlock account email in cell phone the user urgapyzt tnxiuramdnty id vaghyliort
6:blank call loud noise blank call loud noise
4:request to reset microsoft online services password for kzeqbica kzcjeiyd from microsoft on behalf of pany inc mailto msonlineservicesteam microsoftonline sent friday august pm to nwfodmhc exurcwkm cc tiyhum kuyiomar subject amar request to reset microsoft online services password for kzeqbica kzcjeiyd importance gh request to reset user s password the following user in your organization has requested a password reset be performed for their account kzeqbica kzcjeiyd first name santrhyat last name jagthyin consider contacting t s user to validate t s request is authentic before continuing if you have determined that t s is a valid request use your service s admin portal office windows intune windows azure etc to reset the password for t s user want to let you users reset their own passwords check out how you can enable password reset for users in your organization with just a few clicks sincerely pany inc t s message was sent from an unmonitored email address please do not reply to t s message
5:xwlcqfsr lbcqfnie not able to open purchasing xwlcqfsr lbcqfnie xwlcqfsr lbcqfnie phone having a problem with purchasing access email attached addressing the issue please contract keith to resolve
5:vlinspectkiosk qlhmawgi sgwipoxn locked vlinspectkiosk qlhmawgi sgwipoxn locked
6:cannot access to network drive cannot access to network drive
1:et cs issue inc please turn off eligibility for et cs for user wqinjkxs azoyklqe inc please change email address of user gncpezhx hopqcvza from pany to pany
6:benefits issue benefits issue
0:unable to login to skype certificate error unable to login to skype certificate error
3:ticket update on inplant ticket update on inplant
1:outlook issue crm giving error message outlook issue crm giving error message
5:my outlook will not open it is stuck with a screen showing processing my outlook will not open it is stuck with a screen showing processing
5:mobile broad band issue mobile broad band issue
4:reset the password for nvawmlch ubyjolnc on erp production erp please reset my password i did find out why it can t log on after a hours time period because when i reset my pass word i was on wi fi
2:password change received from rvdwyapu fubjamlr i am locked out of password management tool password change because of too many attempts my password wouldn t work could you please re set me
4:security error in reisekosten abrechnungs programdnty security error in reisekosten abrechnungs programdnty
4:supply chain software received from yiramdntyjqc qtrcepsa i am unable to access supply chain software it will not recognize my password
2:pany screensaver pany screensaver
4:skype received from lpoebzsc grknswyo i was looking for pathryu etasthon on skype i type in s name in the search bar and s picture shows up with robdyhr hhnght s name beside it nvamcrpq gkrlmxne does not show up at all robdyhr hhnght is no longer with pany perhaps munications intended and sent to robdyhr hhnght are being forwarded to pat and the settings are incorrect in any event can you have someone look into t s and correct
3:ticket update on ticket no ticket update on ticket no
4:supply chain software password reset supply chain software password reset
6:chat disconnected chat disconnected
2:password reset for supply chain software password reset for supply chain software user id ludwidjfft
4:supply chain software login received from ryafbthn mijhmiles pany good morning i am unable to log into supply chain software can you please reset my password ryafbthn mijhmijhmiles leader of sales msc ryafbthn mijhmiles pany mailto ryafbthn mijhmiles pany
1:erp login received from udetjzmn ayueswcm good morning can you please reset my erp login as it tells me my password is incorrect
4:scm software received from oetlgbfw bsctrnwp i am not able to login my account i must have the wrong password matghyuthdw is my username dan wel e to s op i ve created your user account please use following logn credentials dthyan matheywtyuews sales manager gl oetlgbfw bsctrnwp mailto oetlgbfw bsctrnwp t
1:ich kann mein erp passwort nicht zur ck setzten ich wei mein erp passwort nicht mehr und habe fehlversuche eingegeben bitte zur cksetzen
3:new employee not able to login to system vvrtgwildj user id vvrtgwildj name johghajknnes wildschuetz user logging in for the first time and getting error die sicherheisdatenbank auf dem server enth lt kein puterkonto f r diese arbeitsstationsvertrauensstellung error the security database on the server does not contain a puter account for t s workstation trust relations p puter name efdl contact
4:distributor tool not laoding distributor tool not loading
2:password reset request through password management tool password password reset request through password management tool password
6:cursor moving on its own w le typing i got the new laptop recently and cursor jumps or moves on its own automatically randomly w le typing in windows laptop
0:unable to login the impact award login screen i am unable to login the url
4:reset the password for obvyknzx gzvjtish on erp production erp please reset my erp password sid
2:please reset password for user catgy lp ess kiosk user please reset password for user catgy lp ess kiosk user please email change information to coatea or whatlgp
4:r finished start of s op process received from xfdkwusj gyklresa unable to sign in after java update see the message cid image jpg deef sid best
1:aw sid erp received from jofghyuach nerreter pany sandrgru please check your gui settings for sid should be cid image png deef ad
1:erp business client password blocked from asfgthok topefd sent friday august am to nwfodmhc exurcwkm subject rad fw erp business client password blocked importance gh again i am facing the issue w le opening the erp password has been blocked let us do needful best
4:sid log in issue received from rjanhbde owfkyjcp could log on to sid uacyltoe hxgaycze system cid image png deef be warm
1:it help team please unblock my new pany device from ntydihzo aeptfbgs sent friday august am to nwfodmhc exurcwkm subject wg die synchronisierung mit exchange activesync ist auf ihrem ger t vor bergehend blockiert bis der zugriff vom administrator gew hrt wird importance gh it help team please unblock my new pany device
6:can you unblock my account so i can use outlook app from nwfodmhc exurcwkm sent friday august am to prishry budhtya subject re rak re your mobile device has been denied access to the server via exchange activesync because of server policies dear prishry
3:ticket update from rakthyesh ramdntythanjesh sent friday august am to ugyothfz ugrmkdhx cc mikhghytr rhoades subject ticket no no acces to paystub and etime good morning safrgyynjit user called to service desk and requested to expedite the case requesting you to own the issue on priority and assist user on same kind
1:outlook freezing because of crm addin outlook freezing because of crm addin
1:inquiry about employee shesyhur posrt inquiry about employee shesyhur posrt
1:etime time card update information etime time card update information
4:supply chain software account unlock and password reset supply chain software account unlock and password reset
6:can t login to bex analyzer through vpn urgent received from cfzsajbe lyejkdho cid image jpg deee ccdd best
6:beenefits access on oneteam received from bjitvswa yrmugfnq yesterday it helped me access some additional information on oneteam but i still do not have a link showing for my benefits i tried to search and not ng pulls up tgbtyim dgtalone key account manager bjitvswa yrmugfnq mailto beyklcmj bgfmrltw
0:unable to connect to hostname stehdgty jfhying called in for an issue where he and s supervisor was not able to connect to a network drive w ch is hostname they re doing the t rd s ft and as per stehdgty there s only two of them who are working but in another hour there would be more people ing
5:fw case id ref case ref others from pacvbetl yptglhoe sent thursday august pm to nwfodmhc exurcwkm subject amar fw case id ref case ref others please see the forwarded email below t s looks suspicious to me and may be some sort of p s ng or spamming email please review it and let me know if it looks legitimate and is from legitimate individuals at pany i did not open or view any of the attachments i have no idea why accounts payable would be sending me an email best
3:ticket update on inc to user hbmwlprq ilfvyodx ticket update on inc to user hbmwlprq ilfvyodx
3:ticket update on ticket no ticket update on ticket no
1:erp account unlock name mfeyouli ndobtzpw language browser microsoft internet explorer email mfeyouli ndobtzpw customer number telephone summary unlock erp account for gadbpfrz unvdyask user name boivin
2:hr tool etime option not visitble hr tool etime option not visitble
3:telephony software issue telephony software issue
5:vip windows password reset for tifpdchb pedxruyf vip windows password reset for tifpdchb pedxruyf
In [ ]:
pca=PCA(n_components=5).fit(X)
coords=pca.transform(X)
label_colors=["#2AB0E9", "#2BAF74","#D7665E","#CCCCCC","#D2CA0D","#522A64","#A3DB05","#FC6514"]
colors=[label_colors[i] for i in labels]
plt.scatter(coords[:,0],coords[:,1],c=colors)
centroids=clf.cluster_centers_
centroids_coords=pca.transform(centroids)
plt.scatter(centroids_coords[:,0],centroids_coords[:,1],marker='X',s=200,linewidths=2,c="#444d61")
Out[ ]:
<matplotlib.collections.PathCollection at 0x7f13083b0588>
In [ ]:
df5["New Assignment group"]="0"
/usr/local/lib/python3.6/dist-packages/ipykernel_launcher.py:1: SettingWithCopyWarning: 
A value is trying to be set on a copy of a slice from a DataFrame.
Try using .loc[row_indexer,col_indexer] = value instead

See the caveats in the documentation: https://pandas.pydata.org/pandas-docs/stable/user_guide/indexing.html#returning-a-view-versus-a-copy
  """Entry point for launching an IPython kernel.
In [ ]:
df5["New Assignment group"].value_counts().to_list()
Out[ ]:
[3429]
In [ ]:
a=0
for index_label, row in df5.iterrows():
    df5.at[index_label,'New Assignment group'] = "GRP_0"+"_"+str(labels[a])
    a=a+1
print(a)
3429
In [ ]:
df5.head()
Out[ ]:
Assignment group New Description Lemmatized clean Assignment group ID New Assignment group
0 GRP_0 login issue verified user details employee man... [login, issue, verify, user, detail, employee,... 0 GRP_0_3
1 GRP_0 outlook received from hmjdrvpb komuaywn team m... [outlook, receive, hmjdrvpb, komuaywn, team, m... 0 GRP_0_1
2 GRP_0 cannot log in to vpn received from eylqgodm yb... [log, vpn, receive, eylqgodm, ybqkwiam, log, v... 0 GRP_0_6
3 GRP_0 unable to access hr tool page unable to access... [unable, access, hr, tool, page, unable, acces... 0 GRP_0_0
4 GRP_0 skype error skype error [skype, error, skype, error] 0 GRP_0_4
In [ ]:
df5["New Assignment group"].unique().tolist()
Out[ ]:
['GRP_0_3', 'GRP_0_1', 'GRP_0_6', 'GRP_0_0', 'GRP_0_4', 'GRP_0_2', 'GRP_0_5']
In [ ]:
plt.figure(figsize=(15,15))
sub_GRP_0_df = df5.groupby('New Assignment group').size()
sub_GRP_0_df.plot.pie()
plt.title('After subgrouping GRP_0 via KMeans Clustering')
Out[ ]:
Text(0.5, 1.0, 'After subgrouping GRP_0 via KMeans Clustering')
In [ ]:
df5['Assignment group']=df5["New Assignment group"]
/usr/local/lib/python3.6/dist-packages/ipykernel_launcher.py:1: SettingWithCopyWarning: 
A value is trying to be set on a copy of a slice from a DataFrame.
Try using .loc[row_indexer,col_indexer] = value instead

See the caveats in the documentation: https://pandas.pydata.org/pandas-docs/stable/user_guide/indexing.html#returning-a-view-versus-a-copy
  """Entry point for launching an IPython kernel.
In [ ]:
df5.drop('New Assignment group', axis=1, inplace = True)
/usr/local/lib/python3.6/dist-packages/pandas/core/frame.py:4169: SettingWithCopyWarning: 
A value is trying to be set on a copy of a slice from a DataFrame

See the caveats in the documentation: https://pandas.pydata.org/pandas-docs/stable/user_guide/indexing.html#returning-a-view-versus-a-copy
  errors=errors,
In [ ]:
final_df = pd.concat([df6, df5], axis = 0)
In [ ]:
final_df.head(5)
Out[ ]:
Assignment group New Description Lemmatized clean Assignment group ID
6 GRP_1 event critical hostname pany the value of moun... [event, critical, hostname, pany, value, mount... 1
17 GRP_3 when undocking pc screen will not e back when ... [undocking, pc, screen, e, back, undocking, pc... 23
32 GRP_4 duplication of network address received from k... [duplication, network, address, receive, kxsce... 34
43 GRP_5 please reroute jobs on printer to printer issu... [please, reroute, job, printer, printer, issue... 45
47 GRP_6 job job failed in job scheduler at received fr... [job, job, fail, job, scheduler, receive, moni... 56
In [ ]:
final_df.info()
<class 'pandas.core.frame.DataFrame'>
Int64Index: 7909 entries, 6 to 8497
Data columns (total 4 columns):
 #   Column               Non-Null Count  Dtype 
---  ------               --------------  ----- 
 0   Assignment group     7909 non-null   object
 1   New Description      7909 non-null   object
 2   Lemmatized clean     7909 non-null   object
 3   Assignment group ID  7909 non-null   int64 
dtypes: int64(1), object(3)
memory usage: 308.9+ KB
In [ ]:
plt.figure(figsize=(18,18))

plt.subplot(1, 2, 1)
pre_GRP_treatment_df = df4.groupby('Assignment group').size()
pre_GRP_treatment_df.plot.pie()
plt.title('Before Augumenting Assignment group')

plt.subplot(1, 2, 2)
post_GRP_treatment_df = final_df.groupby('Assignment group').size()
post_GRP_treatment_df.plot.pie()

plt.title('After Augumenting Assignment groups with Subgrouping GRP_0 ')
plt.show()
In [ ]:
final_df['Assignment group'].unique()
Out[ ]:
array(['GRP_1', 'GRP_3', 'GRP_4', 'GRP_5', 'GRP_6', 'GRP_7', 'GRP_8',
       'GRP_9', 'GRP_10', 'GRP_11', 'GRP_12', 'GRP_13', 'GRP_14',
       'GRP_15', 'GRP_16', 'GRP_17', 'GRP_18', 'GRP_19', 'GRP_2',
       'GRP_20', 'GRP_21', 'GRP_22', 'GRP_23', 'GRP_24', 'GRP_25',
       'GRP_26', 'GRP_27', 'GRP_28', 'GRP_29', 'GRP_30', 'GRP_31',
       'GRP_33', 'GRP_34', 'GRP_35', 'GRP_36', 'GRP_37', 'GRP_38',
       'GRP_39', 'GRP_40', 'GRP_41', 'GRP_42', 'GRP_43', 'GRP_44',
       'GRP_45', 'GRP_46', 'GRP_47', 'GRP_48', 'GRP_49', 'GRP_50',
       'GRP_51', 'GRP_52', 'GRP_53', 'GRP_54', 'GRP_55', 'GRP_56',
       'GRP_57', 'GRP_58', 'GRP_59', 'GRP_60', 'GRP_61', 'GRP_32',
       'GRP_62', 'GRP_63', 'GRP_64', 'GRP_65', 'GRP_66', 'GRP_67',
       'GRP_68', 'GRP_69', 'GRP_70', 'GRP_71', 'GRP_72', 'GRP_73',
       'GRP_0_3', 'GRP_0_1', 'GRP_0_6', 'GRP_0_0', 'GRP_0_4', 'GRP_0_2',
       'GRP_0_5'], dtype=object)
In [ ]:
label_encoder = preprocessing.LabelEncoder() 
  
# Encode labels in column 'species'. 
final_df['Assignment group LabelEncode']= label_encoder.fit_transform(final_df['Assignment group']) 

final_df['Assignment group LabelEncode'].unique()
Out[ ]:
array([ 7, 29, 40, 51, 62, 73, 78, 79,  8,  9, 10, 11, 12, 13, 14, 15, 16,
       17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 30, 31, 33, 34, 35,
       36, 37, 38, 39, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 52, 53, 54,
       55, 56, 57, 58, 59, 60, 61, 63, 64, 32, 65, 66, 67, 68, 69, 70, 71,
       72, 74, 75, 76, 77,  3,  1,  6,  0,  4,  2,  5])
In [ ]:
label_encoded_dict = dict(zip(final_df['Assignment group'].unique(), final_df['Assignment group LabelEncode'].unique()))
In [ ]:
len(label_encoded_dict)
Out[ ]:
80
In [ ]:
def wordTokenizer(dataframe):
    tokenizer = Tokenizer(num_words=numWords,filters='!"#$%&()*+,-./:;<=>?@[\\]^_`{|}~\t\n',lower=True,split=' ', char_level=False)
    tokenizer.fit_on_texts(dataframe)
    dataframe = tokenizer.texts_to_sequences(dataframe)
    return tokenizer,dataframe
In [ ]:
maxlen = 150
numWords = 9000
tokenizer,X = wordTokenizer(final_df['New Description'])
y = final_df['Assignment group LabelEncode']
X = pad_sequences(X, maxlen = maxlen)

print("Number of Samples:", len(X))
print("Number of Labels: ", len(y))
X_train, X_test, y_train, y_test = train_test_split(X, y, test_size=0.2, random_state=10)
print("Number of train Samples:", len(X_train))
print("Number of val Samples:", len(X_test))
Number of Samples: 7909
Number of Labels:  7909
Number of train Samples: 6327
Number of val Samples: 1582
In [ ]:
final_df.head()
Out[ ]:
Assignment group New Description Lemmatized clean Assignment group ID Assignment group LabelEncode
6 GRP_1 event critical hostname pany the value of moun... [event, critical, hostname, pany, value, mount... 1 7
17 GRP_3 when undocking pc screen will not e back when ... [undocking, pc, screen, e, back, undocking, pc... 23 29
32 GRP_4 duplication of network address received from k... [duplication, network, address, receive, kxsce... 34 40
43 GRP_5 please reroute jobs on printer to printer issu... [please, reroute, job, printer, printer, issue... 45 51
47 GRP_6 job job failed in job scheduler at received fr... [job, job, fail, job, scheduler, receive, moni... 56 62
In [ ]:
from sklearn import svm
In [ ]:
clf = svm.SVC(gamma='auto',probability=False)    
In [ ]:
clf.fit(X_train, y_train)
y_pred = clf.predict(X_test)
In [ ]:
acc_score = accuracy_score(y_test, y_pred)
print("SVM-Linear Score for sampled Model is ", acc_score)

f_sc = f1_score(y_test, y_pred, average='weighted', labels=np.unique(y_pred))
print("SVM F1 Score for sampled Model is ", f_sc)
SVM-Linear Score for sampled Model is  0.22187104930467763
SVM F1 Score for sampled Model is  0.23639178929623778
In [ ]:
maxlen = 300
numWords = 9000
tokenizer,X = wordTokenizer(final_df['New Description'])
y = final_df['Assignment group LabelEncode']
X = pad_sequences(X, maxlen = maxlen)
X_train, X_test, y_train, y_test = train_test_split(X, y, test_size=0.3, random_state=10)
In [ ]:
X_train.shape,X_test.shape
y_train.shape,y_test.shape
Out[ ]:
((5536,), (2373,))
In [ ]:
vocab_size = len(tokenizer.word_index) + 1
In [ ]:
num_class = len(np.unique(final_df['Assignment group LabelEncode'].values))
In [ ]:
inputs = Input(shape=(maxlen, ))
embedding_layer = Embedding(vocab_size,
                            128,
                            input_length=maxlen)(inputs)

x = LSTM(64)(embedding_layer)
x = Dense(32, activation='relu')(x)
predictions = Dense(num_class, activation='softmax')(x)
model = Model(inputs=[inputs], outputs=predictions)
model.compile(optimizer='adam',
              loss='categorical_crossentropy',
              metrics=['acc'])

              

model.summary()
filepath="weights.hdf5"
checkpointer = ModelCheckpoint(filepath, monitor='val_acc', verbose=1, save_best_only=True, mode='max')
history = model.fit([X_train], batch_size=64, y=to_categorical(y_train), verbose=1, validation_split=0.3, 
          shuffle=True, epochs=10, callbacks=[checkpointer])
Model: "functional_7"
_________________________________________________________________
Layer (type)                 Output Shape              Param #   
=================================================================
input_4 (InputLayer)         [(None, 300)]             0         
_________________________________________________________________
embedding_3 (Embedding)      (None, 300, 128)          1969792   
_________________________________________________________________
lstm_3 (LSTM)                (None, 64)                49408     
_________________________________________________________________
dense_6 (Dense)              (None, 32)                2080      
_________________________________________________________________
dense_7 (Dense)              (None, 80)                2640      
=================================================================
Total params: 2,023,920
Trainable params: 2,023,920
Non-trainable params: 0
_________________________________________________________________
Epoch 1/10
61/61 [==============================] - ETA: 0s - loss: 3.8306 - acc: 0.1218
Epoch 00001: val_acc improved from -inf to 0.19627, saving model to weights.hdf5
61/61 [==============================] - 18s 299ms/step - loss: 3.8306 - acc: 0.1218 - val_loss: 3.3765 - val_acc: 0.1963
Epoch 2/10
61/61 [==============================] - ETA: 0s - loss: 3.1749 - acc: 0.1894
Epoch 00002: val_acc improved from 0.19627 to 0.19747, saving model to weights.hdf5
61/61 [==============================] - 18s 294ms/step - loss: 3.1749 - acc: 0.1894 - val_loss: 3.0628 - val_acc: 0.1975
Epoch 3/10
61/61 [==============================] - ETA: 0s - loss: 2.8845 - acc: 0.2137
Epoch 00003: val_acc improved from 0.19747 to 0.26671, saving model to weights.hdf5
61/61 [==============================] - 18s 293ms/step - loss: 2.8845 - acc: 0.2137 - val_loss: 2.8812 - val_acc: 0.2667
Epoch 4/10
61/61 [==============================] - ETA: 0s - loss: 2.6228 - acc: 0.2991
Epoch 00004: val_acc improved from 0.26671 to 0.29019, saving model to weights.hdf5
61/61 [==============================] - 18s 293ms/step - loss: 2.6228 - acc: 0.2991 - val_loss: 2.7773 - val_acc: 0.2902
Epoch 5/10
61/61 [==============================] - ETA: 0s - loss: 2.3926 - acc: 0.3579
Epoch 00005: val_acc improved from 0.29019 to 0.32330, saving model to weights.hdf5
61/61 [==============================] - 18s 293ms/step - loss: 2.3926 - acc: 0.3579 - val_loss: 2.7158 - val_acc: 0.3233
Epoch 6/10
61/61 [==============================] - ETA: 0s - loss: 2.1384 - acc: 0.4163
Epoch 00006: val_acc did not improve from 0.32330
61/61 [==============================] - 18s 292ms/step - loss: 2.1384 - acc: 0.4163 - val_loss: 2.6763 - val_acc: 0.3076
Epoch 7/10
61/61 [==============================] - ETA: 0s - loss: 1.9242 - acc: 0.4738
Epoch 00007: val_acc did not improve from 0.32330
61/61 [==============================] - 18s 291ms/step - loss: 1.9242 - acc: 0.4738 - val_loss: 2.6963 - val_acc: 0.3173
Epoch 8/10
61/61 [==============================] - ETA: 0s - loss: 1.7383 - acc: 0.5125
Epoch 00008: val_acc improved from 0.32330 to 0.33835, saving model to weights.hdf5
61/61 [==============================] - 18s 293ms/step - loss: 1.7383 - acc: 0.5125 - val_loss: 2.7593 - val_acc: 0.3384
Epoch 9/10
61/61 [==============================] - ETA: 0s - loss: 1.6588 - acc: 0.5213
Epoch 00009: val_acc did not improve from 0.33835
61/61 [==============================] - 18s 293ms/step - loss: 1.6588 - acc: 0.5213 - val_loss: 2.8466 - val_acc: 0.3305
Epoch 10/10
61/61 [==============================] - ETA: 0s - loss: 1.5858 - acc: 0.5422
Epoch 00010: val_acc did not improve from 0.33835
61/61 [==============================] - 18s 293ms/step - loss: 1.5858 - acc: 0.5422 - val_loss: 2.9317 - val_acc: 0.3365
In [ ]:
predicted = model.predict(X_test)
predicted = np.argmax(predicted, axis=1)
accuracy_score(y_test, predicted)
Out[ ]:
0.3282764433206911
In [ ]:
from imblearn.over_sampling import RandomOverSampler
/usr/local/lib/python3.6/dist-packages/sklearn/externals/six.py:31: FutureWarning: The module is deprecated in version 0.21 and will be removed in version 0.23 since we've dropped support for Python 2.7. Please rely on the official version of six (https://pypi.org/project/six/).
  "(https://pypi.org/project/six/).", FutureWarning)
/usr/local/lib/python3.6/dist-packages/sklearn/utils/deprecation.py:144: FutureWarning: The sklearn.neighbors.base module is  deprecated in version 0.22 and will be removed in version 0.24. The corresponding classes / functions should instead be imported from sklearn.neighbors. Anything that cannot be imported from sklearn.neighbors is now part of the private API.
  warnings.warn(message, FutureWarning)
In [ ]:
df6.head()
Out[ ]:
Assignment group New Description Lemmatized clean Assignment group ID
6 GRP_1 event critical hostname pany the value of moun... [event, critical, hostname, pany, value, mount... 1
17 GRP_3 when undocking pc screen will not e back when ... [undocking, pc, screen, e, back, undocking, pc... 23
32 GRP_4 duplication of network address received from k... [duplication, network, address, receive, kxsce... 34
43 GRP_5 please reroute jobs on printer to printer issu... [please, reroute, job, printer, printer, issue... 45
47 GRP_6 job job failed in job scheduler at received fr... [job, job, fail, job, scheduler, receive, moni... 56
In [ ]:
df6.isnull().sum()
Out[ ]:
Assignment group       0
New Description        0
Lemmatized clean       0
Assignment group ID    0
dtype: int64
In [ ]:
descending_order = df6['Assignment group'].value_counts().sort_values(ascending=False).index
plt.subplots(figsize=(22,5))
ax=sns.countplot(x='Assignment group', data=df6, color='royalblue',order=descending_order)
ax.set_xticklabels(ax.get_xticklabels(), rotation=45, ha="right")
plt.tight_layout()
plt.show()
In [ ]:
maxOthers = df6['Assignment group'].value_counts().max()
maxOthers
Out[ ]:
645
In [ ]:
df6 =df4[df4['Assignment group'] != 'GRP_0']
In [ ]:
df6.head()
Out[ ]:
Assignment group New Description Lemmatized clean Assignment group ID
6 GRP_1 event critical hostname pany the value of moun... [event, critical, hostname, pany, value, mount... 1
17 GRP_3 when undocking pc screen will not e back when ... [undocking, pc, screen, e, back, undocking, pc... 23
32 GRP_4 duplication of network address received from k... [duplication, network, address, receive, kxsce... 34
43 GRP_5 please reroute jobs on printer to printer issu... [please, reroute, job, printer, printer, issue... 45
47 GRP_6 job job failed in job scheduler at received fr... [job, job, fail, job, scheduler, receive, moni... 56
In [ ]:
df6_copy= df6.drop(['Lemmatized clean','Assignment group ID'],axis=1)
In [ ]:
df6_copy.head()
Out[ ]:
Assignment group New Description
6 GRP_1 event critical hostname pany the value of moun...
17 GRP_3 when undocking pc screen will not e back when ...
32 GRP_4 duplication of network address received from k...
43 GRP_5 please reroute jobs on printer to printer issu...
47 GRP_6 job job failed in job scheduler at received fr...
In [ ]:
df6_copy = df6_copy[["New Description", "Assignment group"]]
df6_copy = df6_copy.reset_index(drop=True)
df6_copy.head(10)
Out[ ]:
New Description Assignment group
0 event critical hostname pany the value of moun... GRP_1
1 when undocking pc screen will not e back when ... GRP_3
2 duplication of network address received from k... GRP_4
3 please reroute jobs on printer to printer issu... GRP_5
4 job job failed in job scheduler at received fr... GRP_6
5 status does not change on telephony software w... GRP_7
6 job mm zscr dly merktc failed in job scheduler... GRP_8
7 need dn for material plant plant pcs thanks ne... GRP_6
8 job mm zscr dly merktc failed in job scheduler... GRP_8
9 job job failed in job scheduler at received fr... GRP_8
In [ ]:
upsampler = RandomOverSampler(sampling_strategy='auto',random_state=0)
X,y = upsampler.fit_sample(df6_copy.drop(['Assignment group'],axis=1),df6_copy['Assignment group'])
/usr/local/lib/python3.6/dist-packages/sklearn/utils/deprecation.py:87: FutureWarning: Function safe_indexing is deprecated; safe_indexing is deprecated in version 0.22 and will be removed in version 0.24.
  warnings.warn(msg, category=FutureWarning)
In [ ]:
temp_df_y["Assignment group"] = pd.DataFrame(y)
temp_df_X["New Description"] = pd.DataFrame(X)
In [ ]:
upscaling_df = pd.concat([temp_df_X, temp_df_y], axis = 1)
In [ ]:
upscaling_df['Assignment group'].value_counts()
Out[ ]:
GRP_69    645
GRP_1     645
GRP_5     645
GRP_13    645
GRP_55    645
GRP_28    645
GRP_26    645
GRP_38    645
GRP_68    645
GRP_41    645
GRP_71    645
GRP_65    645
GRP_61    645
GRP_47    645
GRP_6     645
GRP_51    645
GRP_40    645
GRP_35    645
GRP_44    645
GRP_33    645
GRP_22    645
GRP_9     645
GRP_31    645
GRP_58    645
GRP_63    645
GRP_27    645
GRP_39    645
GRP_24    645
GRP_52    645
GRP_45    645
GRP_66    645
GRP_12    645
GRP_70    645
GRP_46    645
GRP_15    645
GRP_54    645
GRP_48    645
GRP_25    645
GRP_29    645
GRP_20    645
GRP_37    645
GRP_72    645
GRP_7     645
GRP_34    645
GRP_73    645
GRP_42    645
GRP_3     645
GRP_59    645
GRP_11    645
GRP_64    645
GRP_18    645
GRP_8     645
GRP_19    645
GRP_2     645
GRP_14    645
GRP_36    645
GRP_16    645
GRP_32    645
GRP_23    645
GRP_53    645
GRP_56    645
GRP_43    645
GRP_50    645
GRP_10    645
GRP_30    645
GRP_49    645
GRP_4     645
GRP_57    645
GRP_21    645
GRP_17    645
GRP_62    645
GRP_67    645
GRP_60    645
Name: Assignment group, dtype: int64
In [ ]:
plt.figure(figsize=(18,18))

plt.subplot(1, 2, 1)
pre_assignment_group_count_df = df6_copy.groupby('Assignment group').size()
pre_assignment_group_count_df.plot.pie()
plt.title('Before Upscaling')

plt.subplot(1, 2, 2)
assignment_group_count_df = upscaling_df.groupby('Assignment group').size()
assignment_group_count_df.plot.pie()

plt.title('After Upscaling')
plt.show()
In [ ]:
df5.head()
Out[ ]:
Assignment group New Description
0 GRP_0_3 login issue verified user details employee man...
1 GRP_0_1 outlook received from hmjdrvpb komuaywn team m...
2 GRP_0_6 cannot log in to vpn received from eylqgodm yb...
3 GRP_0_0 unable to access hr tool page unable to access...
4 GRP_0_4 skype error skype error
In [ ]:
upscaling_df.head()
Out[ ]:
0 New Decription New Description 0 Assignment group
0 event critical hostname pany the value of moun... event critical hostname pany the value of moun... event critical hostname pany the value of moun... GRP_1 GRP_1
1 when undocking pc screen will not e back when ... when undocking pc screen will not e back when ... when undocking pc screen will not e back when ... GRP_3 GRP_3
2 duplication of network address received from k... duplication of network address received from k... duplication of network address received from k... GRP_4 GRP_4
3 please reroute jobs on printer to printer issu... please reroute jobs on printer to printer issu... please reroute jobs on printer to printer issu... GRP_5 GRP_5
4 job job failed in job scheduler at received fr... job job failed in job scheduler at received fr... job job failed in job scheduler at received fr... GRP_6 GRP_6
In [ ]:
df7= upscaling_df.drop( labels=0,axis =1)
In [ ]:
df7.head()
Out[ ]:
New Decription New Description Assignment group
0 event critical hostname pany the value of moun... event critical hostname pany the value of moun... GRP_1
1 when undocking pc screen will not e back when ... when undocking pc screen will not e back when ... GRP_3
2 duplication of network address received from k... duplication of network address received from k... GRP_4
3 please reroute jobs on printer to printer issu... please reroute jobs on printer to printer issu... GRP_5
4 job job failed in job scheduler at received fr... job job failed in job scheduler at received fr... GRP_6
In [ ]:
df7.drop('New Decription',axis=1,inplace=True)
/usr/local/lib/python3.6/dist-packages/pandas/core/frame.py:4169: SettingWithCopyWarning: 
A value is trying to be set on a copy of a slice from a DataFrame

See the caveats in the documentation: https://pandas.pydata.org/pandas-docs/stable/user_guide/indexing.html#returning-a-view-versus-a-copy
  errors=errors,
In [ ]:
columns_titles = ["Assignment group","New Description"]
df7=df7.reindex(columns=columns_titles)
In [ ]:
df7.head()
Out[ ]:
Assignment group New Description
0 GRP_1 event critical hostname pany the value of moun...
1 GRP_3 when undocking pc screen will not e back when ...
2 GRP_4 duplication of network address received from k...
3 GRP_5 please reroute jobs on printer to printer issu...
4 GRP_6 job job failed in job scheduler at received fr...
In [ ]:
finalized_df = pd.concat([df7, df5], axis = 0)
In [ ]:
finalized_df.head()
Out[ ]:
Assignment group New Description
0 GRP_1 event critical hostname pany the value of moun...
1 GRP_3 when undocking pc screen will not e back when ...
2 GRP_4 duplication of network address received from k...
3 GRP_5 please reroute jobs on printer to printer issu...
4 GRP_6 job job failed in job scheduler at received fr...
In [ ]:
finalized_df.to_csv('/content/drive/My Drive/Assignment/finalized_df_csv_file.csv')
In [ ]:
finalized_df.shape
Out[ ]:
(50514, 2)
In [ ]:
plt.figure(figsize=(18,18))

plt.subplot(1, 2, 1)
pre_GRP_treatment_df = df4.groupby('Assignment group').size()
pre_GRP_treatment_df.plot.pie()
plt.title('Before Augumenting Assignment group')

plt.subplot(1, 2, 2)
post_GRP_treatment_df = finalized_df.groupby('Assignment group').size()
post_GRP_treatment_df.plot.pie()

plt.title('After Augumenting Assignment groups with Subgrouping GRP_0 and upscaling other groups ')
plt.show()
In [ ]:
finalized_df['Assignment group'].unique()
Out[ ]:
array(['GRP_1', 'GRP_3', 'GRP_4', 'GRP_5', 'GRP_6', 'GRP_7', 'GRP_8',
       'GRP_9', 'GRP_10', 'GRP_11', 'GRP_12', 'GRP_13', 'GRP_14',
       'GRP_15', 'GRP_16', 'GRP_17', 'GRP_18', 'GRP_19', 'GRP_2',
       'GRP_20', 'GRP_21', 'GRP_22', 'GRP_23', 'GRP_24', 'GRP_25',
       'GRP_26', 'GRP_27', 'GRP_28', 'GRP_29', 'GRP_30', 'GRP_31',
       'GRP_33', 'GRP_34', 'GRP_35', 'GRP_36', 'GRP_37', 'GRP_38',
       'GRP_39', 'GRP_40', 'GRP_41', 'GRP_42', 'GRP_43', 'GRP_44',
       'GRP_45', 'GRP_46', 'GRP_47', 'GRP_48', 'GRP_49', 'GRP_50',
       'GRP_51', 'GRP_52', 'GRP_53', 'GRP_54', 'GRP_55', 'GRP_56',
       'GRP_57', 'GRP_58', 'GRP_59', 'GRP_60', 'GRP_61', 'GRP_32',
       'GRP_62', 'GRP_63', 'GRP_64', 'GRP_65', 'GRP_66', 'GRP_67',
       'GRP_68', 'GRP_69', 'GRP_70', 'GRP_71', 'GRP_72', 'GRP_73',
       'GRP_0_3', 'GRP_0_1', 'GRP_0_6', 'GRP_0_0', 'GRP_0_4', 'GRP_0_2',
       'GRP_0_5'], dtype=object)
In [ ]:
label_encoder = preprocessing.LabelEncoder() 
  
# Encode labels in column 'species'. 
finalized_df['Assignment group LabelEncode']= label_encoder.fit_transform(finalized_df['Assignment group']) 

finalized_df['Assignment group LabelEncode'].unique()
Out[ ]:
array([ 7, 29, 40, 51, 62, 73, 78, 79,  8,  9, 10, 11, 12, 13, 14, 15, 16,
       17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 30, 31, 33, 34, 35,
       36, 37, 38, 39, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 52, 53, 54,
       55, 56, 57, 58, 59, 60, 61, 63, 64, 32, 65, 66, 67, 68, 69, 70, 71,
       72, 74, 75, 76, 77,  3,  1,  6,  0,  4,  2,  5])
In [ ]:
label_encoded_dict = dict(zip(final_df['Assignment group'].unique(), final_df['Assignment group LabelEncode'].unique()))
In [ ]:
len(label_encoded_dict)
Out[ ]:
80
In [ ]:
maxlen = 300
numWords = 9000
tokenizer,X = wordTokenizer(finalized_df['New Description'])
y = finalized_df['Assignment group LabelEncode']
X = pad_sequences(X, maxlen = maxlen)
X_train, X_test, y_train, y_test = train_test_split(X, y, test_size=0.3, random_state=10)
In [ ]:
X_train.shape,X_test.shape
Out[ ]:
((35359, 300), (15155, 300))
In [ ]:
y_train.shape,y_test.shape
Out[ ]:
((35359,), (15155,))
In [ ]:
vocab_size = len(tokenizer.word_index) + 1
In [ ]:
num_class = len(np.unique(finalized_df['Assignment group LabelEncode'].values))
In [ ]:
inputs = Input(shape=(maxlen, ))
embedding_layer = Embedding(vocab_size,
                            128,
                            input_length=maxlen)(inputs)

x = LSTM(64)(embedding_layer)
x = Dense(32, activation='relu')(x)
predictions = Dense(num_class, activation='softmax')(x)
model = Model(inputs=[inputs], outputs=predictions)
model.compile(optimizer='adam',
              loss='categorical_crossentropy',
              metrics=['acc'])

model.summary()
filepath="weights.hdf5"
checkpointer = ModelCheckpoint(filepath, monitor='val_acc', verbose=1, save_best_only=True, mode='max')
history = model.fit([X_train], batch_size=64, y=to_categorical(y_train), verbose=1, validation_split=0.3, 
          shuffle=True, epochs=10, callbacks=[checkpointer])
Model: "functional_9"
_________________________________________________________________
Layer (type)                 Output Shape              Param #   
=================================================================
input_5 (InputLayer)         [(None, 300)]             0         
_________________________________________________________________
embedding_4 (Embedding)      (None, 300, 128)          1969792   
_________________________________________________________________
lstm_4 (LSTM)                (None, 64)                49408     
_________________________________________________________________
dense_8 (Dense)              (None, 32)                2080      
_________________________________________________________________
dense_9 (Dense)              (None, 80)                2640      
=================================================================
Total params: 2,023,920
Trainable params: 2,023,920
Non-trainable params: 0
_________________________________________________________________
Epoch 1/10
387/387 [==============================] - ETA: 0s - loss: 2.5470 - acc: 0.4147
Epoch 00001: val_acc improved from -inf to 0.69721, saving model to weights.hdf5
387/387 [==============================] - 119s 307ms/step - loss: 2.5470 - acc: 0.4147 - val_loss: 1.2408 - val_acc: 0.6972
Epoch 2/10
387/387 [==============================] - ETA: 0s - loss: 0.8700 - acc: 0.7844
Epoch 00002: val_acc improved from 0.69721 to 0.81806, saving model to weights.hdf5
387/387 [==============================] - 116s 299ms/step - loss: 0.8700 - acc: 0.7844 - val_loss: 0.6940 - val_acc: 0.8181
Epoch 3/10
387/387 [==============================] - ETA: 0s - loss: 0.5422 - acc: 0.8547
Epoch 00003: val_acc improved from 0.81806 to 0.85539, saving model to weights.hdf5
387/387 [==============================] - 117s 303ms/step - loss: 0.5422 - acc: 0.8547 - val_loss: 0.5582 - val_acc: 0.8554
Epoch 4/10
387/387 [==============================] - ETA: 0s - loss: 0.4040 - acc: 0.8838
Epoch 00004: val_acc improved from 0.85539 to 0.87142, saving model to weights.hdf5
387/387 [==============================] - 117s 303ms/step - loss: 0.4040 - acc: 0.8838 - val_loss: 0.4891 - val_acc: 0.8714
Epoch 5/10
387/387 [==============================] - ETA: 0s - loss: 0.3397 - acc: 0.9019
Epoch 00005: val_acc improved from 0.87142 to 0.87557, saving model to weights.hdf5
387/387 [==============================] - 116s 300ms/step - loss: 0.3397 - acc: 0.9019 - val_loss: 0.4583 - val_acc: 0.8756
Epoch 6/10
387/387 [==============================] - ETA: 0s - loss: 0.2952 - acc: 0.9106
Epoch 00006: val_acc improved from 0.87557 to 0.88169, saving model to weights.hdf5
387/387 [==============================] - 120s 309ms/step - loss: 0.2952 - acc: 0.9106 - val_loss: 0.4511 - val_acc: 0.8817
Epoch 7/10
387/387 [==============================] - ETA: 0s - loss: 0.2647 - acc: 0.9196
Epoch 00007: val_acc improved from 0.88169 to 0.88678, saving model to weights.hdf5
387/387 [==============================] - 116s 300ms/step - loss: 0.2647 - acc: 0.9196 - val_loss: 0.4377 - val_acc: 0.8868
Epoch 8/10
387/387 [==============================] - ETA: 0s - loss: 0.2559 - acc: 0.9220
Epoch 00008: val_acc did not improve from 0.88678
387/387 [==============================] - 116s 300ms/step - loss: 0.2559 - acc: 0.9220 - val_loss: 0.4541 - val_acc: 0.8842
Epoch 9/10
387/387 [==============================] - ETA: 0s - loss: 0.2277 - acc: 0.9298
Epoch 00009: val_acc improved from 0.88678 to 0.89074, saving model to weights.hdf5
387/387 [==============================] - 117s 301ms/step - loss: 0.2277 - acc: 0.9298 - val_loss: 0.4425 - val_acc: 0.8907
Epoch 10/10
387/387 [==============================] - ETA: 0s - loss: 0.2029 - acc: 0.9348
Epoch 00010: val_acc improved from 0.89074 to 0.89564, saving model to weights.hdf5
387/387 [==============================] - 118s 304ms/step - loss: 0.2029 - acc: 0.9348 - val_loss: 0.4352 - val_acc: 0.8956
In [ ]:
predicted = model.predict(X_test)
predicted = np.argmax(predicted, axis=1)
accuracy=accuracy_score(y_test, predicted)
accuracy
Out[ ]:
0.8918508742989113
In [ ]:
maxlen = 300
numWords = 9000
tokenizer,X = wordTokenizer(finalized_df['New Description'])
y = finalized_df['Assignment group LabelEncode']
X = pad_sequences(X, maxlen = maxlen)
X_train, X_test, y_train, y_test = train_test_split(X, y, test_size=0.3, random_state=10)
In [ ]:
y_train.shape,y_test.shape
Out[ ]:
((35359,), (15155,))
In [ ]:
X_train.shape,X_test.shape
Out[ ]:
((35359, 300), (15155, 300))
In [ ]:
vocab_size = len(tokenizer.word_index) + 1
num_class = len(np.unique(finalized_df['Assignment group LabelEncode'].values))
In [ ]:
max_features = vocab_size  
maxlen = 300
seq_output_size = 128
filters = 64
kernel_size = 5
pool_size = 4
activation_func = 'sigmoid'
In [ ]:
from keras import layers
In [ ]:
# Bi directional LSTM
# Input for variable-length sequences of integers
inputs = keras.Input(shape=(None,), dtype="int32")
# Embed each integer in a 128-dimensional vector
x = layers.Embedding(max_features, 128)(inputs)
x = layers.Dropout(0.2)(x)
# Add 2 bidirectional LSTMs
x = layers.Bidirectional(layers.LSTM(64, return_sequences=True))(x)
x = layers.Bidirectional(layers.LSTM(64))(x)
x = layers.Dropout(0.2)(x)
x = layers.Dense(32, activation='relu')(x)
outputs = layers.Dense(num_class, activation='softmax')(x)
# Add a classifier
bilstm_model = keras.Model(inputs, outputs)
bilstm_model.summary()
Model: "functional_13"
_________________________________________________________________
Layer (type)                 Output Shape              Param #   
=================================================================
input_8 (InputLayer)         [(None, None)]            0         
_________________________________________________________________
embedding_6 (Embedding)      (None, None, 128)         1969792   
_________________________________________________________________
dropout_2 (Dropout)          (None, None, 128)         0         
_________________________________________________________________
bidirectional_2 (Bidirection (None, None, 128)         98816     
_________________________________________________________________
bidirectional_3 (Bidirection (None, 128)               98816     
_________________________________________________________________
dropout_3 (Dropout)          (None, 128)               0         
_________________________________________________________________
dense_12 (Dense)             (None, 32)                4128      
_________________________________________________________________
dense_13 (Dense)             (None, 80)                2640      
=================================================================
Total params: 2,174,192
Trainable params: 2,174,192
Non-trainable params: 0
_________________________________________________________________
In [ ]:
bilstm_model.compile(optimizer='adam',
              loss='sparse_categorical_crossentropy',
              metrics=['acc'])
bilstm_model.fit(X_train, y_train, batch_size=20, epochs=7, validation_data=(X_test, y_test))
Epoch 1/7
1768/1768 [==============================] - 1150s 650ms/step - loss: 2.2541 - acc: 0.4156 - val_loss: 1.0212 - val_acc: 0.7182
Epoch 2/7
1768/1768 [==============================] - 1145s 648ms/step - loss: 0.8095 - acc: 0.7744 - val_loss: 0.6254 - val_acc: 0.8216
Epoch 3/7
1768/1768 [==============================] - 1146s 648ms/step - loss: 0.5487 - acc: 0.8424 - val_loss: 0.5089 - val_acc: 0.8542
Epoch 4/7
1768/1768 [==============================] - 1144s 647ms/step - loss: 0.4495 - acc: 0.8682 - val_loss: 0.4578 - val_acc: 0.8698
Epoch 5/7
1768/1768 [==============================] - 1146s 648ms/step - loss: 0.3816 - acc: 0.8832 - val_loss: 0.4079 - val_acc: 0.8815
Epoch 6/7
1768/1768 [==============================] - 1147s 649ms/step - loss: 0.3364 - acc: 0.8968 - val_loss: 0.4141 - val_acc: 0.8886
Epoch 7/7
1768/1768 [==============================] - 1142s 646ms/step - loss: 0.3060 - acc: 0.9035 - val_loss: 0.3815 - val_acc: 0.8957
Out[ ]:
<tensorflow.python.keras.callbacks.History at 0x7f1300d51b00>
In [ ]:
predicted = bilstm_model.predict(X_test)
predicted = np.argmax(predicted, axis=1)
accuracy=accuracy_score(y_test, predicted)
accuracy
Out[ ]:
0.8957439788848565
In [ ]: